空乘面试英语问题.docx

空乘面试英语问题正文开始 Problem Solving Can you work under pressure? What is your greatest strength? What is your greatest weakness? What have you done to correct your weaknesses? Have you ever failed? What is your biggest failure? How do you handle failure?How do you handle change?When you are in charge, how do you motivate people? Describe a time when you resolved a conflict? How do you handle conflict? Previous Employment What is the hardest thing you ever did in your current job? Why have you held so many jobs? Do you consider yourself a loyal employee? What did you like about your last job? What did you dislike about your last job? What was your favorite job? What was your least favorite job? What have you learned from previous jobs? How long will you stay with our airline? What would your coworkers say about you? What would your previous supervisors say about you? What were the people like at your last company? What did you dislike about your last employer? If you could change one thing about your last employer, what would it be? Were you satisfied with your performance at your last job? Was your previous employer satisfied with your performance? Have you ever been fired? If so, why were you fired? Have you ever been asked to resign from another job? What will your references say? Can we check your references? How many sick days did you take last year? Is this typical? Personality and Motivation Do you consider yourself a success? Were you ever under a great deal of pressure?What kinds of decisions are most difficult for you? Why has it taken you so long to find a job? Why do you want to be a flight attendant? What part of being a flight attendant interests you most? What kind of contributions will you make to our airline? Where else are you interviewing? Have you applied to other airlines? When are you available to start? What are your outstanding qualities? What interests you most about being a flight attendant? What can you do for us that others cant? Describe a difficult problem youve dealt with. How important is appearance? What do you think will be the biggest challenge of being a flight attendant? What is the best part of being a flight attendant? Do you have any natural talent or skill, something that comes easy to you? What do you like to do in your spare time? How would you handle an abrasive Captain or coworker? Have you ever been described as stubborn or hardheaded? By whom?Do you ever freeze in social situations? Have you ever worked with someone who talked too much? How did you handle it? Are you skilled at sizing people up? Have you ever been part of a problem? Have you ever had to support the directives of higher management, even when you disagreed with it? Have you ever lied? Have you ever broken a law? Have you ever stolen something? Have you ever found a work policy or rule to be distasteful? How did you handle it? Have you ever been tempted to break a work rule or policy? What did you do? Why do you want to work for our airline? What kind of experience do you have? Are you willing to be based wherever the company sends you? What would you like to be doing ten years from now? Why should we hire you? What are your qualifications? What is your biggest accomplishment?What are your career goals? How does a flight attendant job fit into your career goals? What personal characteristic best describes you. Do you prefer to work alone or with others? Do you consider yourself a team player? Describe your team style. Are you self motivated? What motivates you? Describe your relationship with peers. What kind of people do you prefer to work with? Describe your personality? How do you handle criticism? Were you ever unfairly criticized?Skills Do you read, write and/or speak a foreign language? Are you willing to learn a foreign language? Are you a leader or a follower? What have you learned from your previous jobs? What kind of employee are you? What was your favorite subject in school?What was your least favorite subject in school? Tell us about your leadership skills. What was your major success as a leader? What was your major failure as a leader? What do you think are the most important components of a practical leadership philosophy? Whose leadership qualities have you most respected? Have you incorporated his/her leadership qualities? Have you ever had an unexpected leadership role? How did it work out? What are your assets? Whom do you most admire? Other Questions What bases does our airline have? What type of aircraft? Who is the president of our company? How long has our airline been in existence? How do you feel about the airline industry? How do you feel about being away from home frequently? How do you feel about relocating? How do you feel about unions?What do you feel is the role of unions? Why do you want to leave your previous employer? Will we find anything on our background search that youd like to discuss now? Is there anything you would like to discuss? Do you have any questions? 下面介绍的15种常用语，请不断练习，直到可以脱口而出为止。（）您好，欢迎。Good morning (afternoon,evening) sir,welcome aboard.（）是，对。Yes, I see.（）请。Please.（）是，马上就去。Yes,Im going away right now.（）很报歉（对不起）。Im sorry.（）让你久等了。Thank you for waiting (sir)。（）是，马上给您拿来。Ill get one for you in just a moment.（）打扰了（过意不去）。Excuse me.（）知道了（不知道）。Yes, I know (No, I dont know).（）是您叫我吗？Did you call me?（）不清楚，马上查询。Im not sure, Ill check it.（）不客气。Its my pleasure.（）谢谢。Thank you very much.（）托您的福。Thanks to you.（）祝您旅途愉快。I hope enjoy your flight1、 Can you work under pressure?or Were you ever under a great deal of pressure?是的，我可以！因为我在读大学期间，曾经担任过校体育部的副部长，学校举办的很多活动都是由体育部来组织的，所以已经习惯了在强压下工作，令我印象最深的是校运动会，那可是学校的大型活动，基本上从头至尾都是有体育部自己操办，包括很多的细节，例如要安排好每个班级的位置，运动会开幕式的入场顺序，各项比赛的时间安排等等。Yes, I can! Because when I was in college, I served as the vice minister of the sports department. And there are a lot of activities which are held by the sports department. So I have accustomed to working under strong pressure. I am most impressed that the school sports meeting,which is one of the most large-scale activities in my college, basically it is made arrangements by the sports department from start to finish. It includes many details, Such as arranging the location of each class, arranging the order of admission to the opening ceremony,arranging the time of every kind of competitions and so on. So I believe I can . 2、What is your greatest strength? What are your assets?我最大的优势是坚强的意志力和超强的耐力，当然这是后天训练出来的结果，因为我是名长跑运动员，在以前大大小小的比赛中，无论自己有多累，我都会对自己说，你要坚持下去，你现在是在跑道上，你必须用跑的形式来结束这场比赛，你不可以停下来，如果你停下来你就失败了，你就是个十足的失败者，自己都会瞧不起自己。但是如果我没有放弃，即使我是最后一个跑过终点线的人，我同样会为自己感到骄傲和自豪，因为我战胜了自己。My biggest advantages are my strong will and endurance to the things I like, OF course, they are not natural. I was a long-distance runner in the past. And while I was running in the runway, no matter how tired I was, I would never stop running I would tell to myself that I can not stop. If I stop, I will be a real loser. On the contrast, if I insist on running to finish the competition, even though I am the last runner to across the finish line, I will still fell proud of myself. Because I won myself.3、What is your greatest weakness?我最大的缺点就是我有点固执，我总有我自己的想法，只有当我碰壁的时候我才会考虑别人给我的建议，但是就是因为我的这份固执，这份执着，才让我锻炼了我坚强的意志，不屈不挠的性格。My biggest drawback is that I am a little stubborn. I am always insisting on my own opinion. I will not consider others advice until I found that I run against the wall. But because of my stubbornness, I become a person who have strong will and indomitable character.4、What have you done to correct your weaknesses?我想我会在做每件事情之前，好好斟酌身边的人给我的意见，来找到一个最好的解决方法。At present, I will consider the advice which is given by the people around me first and find the best way to solve the problems.5、Have you ever failed?我觉得我是在失败的陪伴下长大的，是失败让我看清楚通往成功的那条路，只有错过才能更深刻的理解什么是对的，我一直认为人的一生如果太顺利的话反而不是件好的事情，安逸的生活会让人变得脆弱，不堪一击，所以失败是我人生中最总要的老师之一。In fact, I was growing up accompanied by the failures. It is failures which leads me to success. Only after the mistakes, I can understand the right things better. I have always thought that it was not good if ones life always goes well. An easy life can lead people to become fragile and vulnerable, so failure is one of the most important teachers in my life.6、 What is your biggest failure?太过自信结果导致自己慢慢变成了自负，觉得自己很聪明，结果聪明反被聪明误。记得上中学的时候，期末考试前大家都在紧张的复习中，我按照自己的方法进行复习，忽略了老师所讲的重点，考试成绩很不如意，这给了我重重的一击，它启示我听从有经验的人的指点会让自己少走很多弯路。My biggest failure was that I was too confident to succeed. When I was in the middle school, all the students was preparing for the final exam. I also managed to reviewing all the courses. But I reviewed in my own way and ignored the importance which is given by my teachers. So I got a bad result in the exam. This bad result hit me greatly which made me know that I should regard others experience as the sun which can take me to the brightness.7、How do you handle failure?当自己失败时，要学会及时调整自己的心态，千万不能让自己灰心丧气，要把这次失败看成是又向成功迈进了一步，要及时找出失败的原因，总结经验，不要两次都犯同样的错误。At present, I have learned how to face failures. I will adjust my attitude well when facing failures. I should regard the failures as a further step to the success. And find the reasons for failures to make sure that I will not make the same mistake any more.8、How do you handle change?世界无时无刻不在变化，没有什么东西是一成不变的，包括自己，人总要学着长大，吸取好的东西，改到自己坏的习惯，这样才可以称作是人生的蜕变！There is nothing that will always keep the same in the world. In fact all the things are changing with the time passage., including me. I need to learn the good things and change my own bad habits with growing up. This is so called the transformation of life.When you are in charge, how do you motivate people?9、When you are in charge, how do you motivate people?要想激励自己的员工更努力的工作，首先要让员工体会到，员工和企业是利益共同体（Community of interests），是彼此共同进退的关系，我们共同努力的目标只有一个，让企业变得更强大；其次，因为每个人都有不同的需求，所以还要了解什么是他们目前最需要的，如何让他们的需求得到最大的满足，以此来激励员工更努力的工作。To motivate the employees to work harder, on the one side we should make the employees understand that the interests of employees and enterprises are the Community. In fact the employees and the enterprises have to make progress together. We should work hard to make our enterprise to become stronger, so that we also will benefit more. On the other side, we should manage to know about the need of the employees and to satisfy them. If the employees are satisfied with the company, they will work harder.2、 10、Describe a time when you resolved a conflict?or How do you handle conflict?当有冲突发生，一般都是因为两个人的意见不一致，而且对于有些事情根本没有谁对谁错，所以冲突发生后，我会站在对方的立场来看问题，找到彼此都能接受的看法。但基本上当我发现两个人的想法不一致的时候，我会换另外一个话题，来避免矛盾的发生。Conflict may appear when two people do not agree with each other. And for some things, we can not tell who is right or wrong. So when the conflict appears, I will consider others view first and then to find a point of view which can be accepted by each other. But basically I will change into another subject to avoid the conflict.Previous Employment11、What is the hardest thing you ever did in your current job?当我是发自内心想要去做的工作，我不会觉得有什么工作是困难的，相反如果觉得某份工作做起来觉得很难的话，多半是因为对这份工作不感兴趣，已经厌倦了，再简单的工作都会觉得很困难。就像我之前做过一份推销员的工作，推销保健品，有人会觉得推销一件产品真的很难，但我不这么认为，当我看到人们从对这个保健品全然不知到经过我的讲解后都愿意去购买的时候，我就会很自豪，而且我也很愿意去尝试用各种方法来增强我的说服力去让人家来购买我的产品，我觉得我的自我价值得到了体现。If I like the job, I do not think there will be any difficulties in the job. On the contrast, If I think this job is difficult, the main reason for that is that I am not interested in it. If I do not like this job, even though the job is easy, I will also feel difficult too. Just like before, I was a salesman of health care product. Some people think that it is difficult to sell a product. But I do not think so. I would like to make people know something about the product by my introduction. And I will be proud if the people buy them because of my persuading. And I also like to increase my power of persuading in many different ways so that I can feel my self-esteem.12、Do you consider yourself a loyal employee?当我真正喜欢上一个职业的时候，我会是这个企业里最忠诚的员工之一。我会把我所有的精力投入到工作当中去，我会把我的一生奉献给这个企业。If I really love the career I choose, I will be one of the most loyal employees in the enterprise. I will put all my energy in to the work and devote my life to the company.13、What did you like about your last job? Or What have you learned from previous jobs?你觉得你以前的工作好在哪里？以前我是一名推销员，它让我慢慢体会到我在这个社会扮演着怎样的角色，教会我这样一刚毕业的大学生如何从大学校园走向社会，教会了我如何成为一个服务型人员来服务这个社会。让我深刻体会到服务行业的宗旨：顾客就是上帝。I was a salesman in the past. It was my first job which makes me know that the role I play in the society. And it also teach me how to become a service-oriented staff in the world. I deeply appreciate the purpose of the service sector: Customer is God.14、What did you dislike about your last job?没有发展空间，我不能一辈子只做推销员，我有我自己的人生理想，我要去实现我的人生价值。I do not think the salesman will have a bright future. I have ideals. I am going to fulfill my value of life15、What was your favorite job? Why do you want to be a flight attendant? What part of being a flight attendant interests you most? What is the best part of being a flight attendant?空中乘务员就是我最喜欢的工作之一，它可以带我到世界各地去领略不同的当地文化，带我去见识一些我从没有见识过的东西。而且还可以遇到各行各业形形色色的人，与人交流是我最喜欢的事情之一。因为人生有限，要在有限的生命力去见识的更多新鲜的事物，才能算不枉此生。Stewardess is one of my favorite jobs. This job can take me to different parts of the world to experience the local culture, to see new things that I have never known, to meet different kinds of people in different careers and so on. As we known, the life is limited, so we need to expose ourselves to the new things to feel wonderful of life.16、What was your least favorite job?我不太喜欢从事科学研究之类的工作，在我看来这种工作是枯燥乏味的，相比之下我更喜欢与人打交道，古语说的好，读万卷书不如行万里路。行万里路不如阅人无数。I do not like the work of scientific research. In my opinion, this kind of job is boring. Compared with scientific research, I prefer to communicate with people. Just like the old saying, traveling is better than reading ten thousand books. Journey is not as good as reading countless people.17、How long will you stay with our airline? What kind of contributions will you make to our airline?首先我要说我爱这个职业，所以我会为了这个职业奉献我所有的一切，直到我不能在我的工作付出的一天，直到你们不需要我的那一天。我会尽心尽力做好我的分内事，我只会感谢这个公司给我了这个工作而不会有任何抱怨。First of all I have to say I love this profession, so I would like to devote all to this career till I can not contribute anything to this job. I will manage to fulfill my duties without any complain.18、What would your coworkers say about you?你的同事是怎么谈论你的?我的朋友都说我是一个可以信赖的人。因为，我一旦答应别人的事情，就一定会做到。如果我做不到，我就不会轻易许诺。而且他们觉的我是一个比较随和的人，与不同的人都可以友好相处。在我与人相处时，我总是能站在别人的角度考虑问题My friends said I am reliable, because I will fulfill all the promises that I made. I will not make a promise if I can not do that. My friends also think I am an easy-going person. Because I like to consider the problems on the others point of view, I can make friens with different kind of people.19、What would your previous supervisors say about you?他说我是个很上进的人，责任心很强，因为我总能超额完成任务，所以他说我是个很有能力的人。He said I am a positive person with strong sense of responsibility. I can over fulfill the task, so he also think I am a good employee who has ability.20、What were the people like at your last company?每一个人都非常友好，每天早上他们都会微笑的跟你打招呼，他们不会孤立排挤任何一个人，没有尔虞我诈；和他们的相处是愉快的，能和他们一起工作是件幸福的事，并且他们在你心情低落的时候会陪在你身边鼓励你，不会让你觉得无助，经过一段日子的相处，大家都像你的家人似的，处处得到大家的关心。Everyone there is friendly. They would greet me with smile every morning. They will never isolate anyone and there is no cheating between them. I like to work with them I feel happy to work under this situation. When I feel sad, my colleague there will encourage me to make me feel that I am not lonely. I get along with them well. We are like a family.21、What did you dislike about your last employer?我没有不喜欢我的上一个老板，他是个很热心的人，而且具有组织能力，和经济头脑，他没有任何领导架子，很平易惊人，对我们每一个人都很好，所有跟他接触过的人都很喜欢他。I like my last boss. He is enthusiastic with strong ability of organization. He is an easygoing person with good economic mind and treats every staff. Well. All the people will like him if they know about him. . 22、If you could change one thing about your last employer, what would it be?对于他这个人，我个人觉得在人品这方面没什么需要改变的，他这的是个很好的人，如果一定要改变的话，我都觉得他要是能再瘦一点就好了，但是他现在的样子，胖胖的也真的很可爱！I do not think he needs to change anything. He is very nice.If I have to choose one, I hope that he can become thin, though he looks cute now.3、 23、Were you satisfied with your performance at your last job?我对我的表现很满意，在我工作期间，我尽心尽力做我应该做的事情，而且真心对待身边的每一个人，尽我最大的努力去帮助他们。我没有做过让自己觉得遗憾的事情。Yes, I am satisfied with my performance. I managed to do the things that I should do and treated every people around me sincerely. I have done my best to help my colleagues and have never done something regretful. 24、Was your previous employer satisfied with your performance?我觉得他很满意我的表现，在工作中我的态度很端正，按时完成上级安排的工作，而且总能超额完成任务，尽我所能的为公司带来最大的利益。I think he is satisfied with me. Because I always have a good attitude toward the job and fulfill the task he arranged to me in advance, and do my best to bring benefits to the company.25、Have you ever been fired？没有，推销员是我做的第一份工作，我是在两个月前自行辞职的。Never. Salesman is my first job. I resigned two months ago.26、Have you ever been asked to resign from another job?目前，我还没有这样的经历，但我想凭我的能力会找到一份很好的工作。I did not have such experience until now. But I believe I can find a better job because of my ability.27、Can we check your references? andWhat will your references say?你的证书能说明什么？我目前拥有的证书只有英语四级而已，当然这并没有什么特别之处，但至少可以证明我曾经为了这个目标努力过，并且我付出的努力得到了回报，取得了让我满意的成绩。28、How many sick days did you take last year?去年你请了多少病假我的身体状况很好，很健康，去年一年并没有因为生病而请假。My healthy condition is good. I am healthy. I have never asked for leave because of sickness last year.29、Is this typical?（这是什么面