面试英语指南.doc

Table of CoTable of ContentntentIPart 1In search of the perfect job找到一个理想工作Mary is on a quest for the perfect job! Lets takea look at her progress and see what we canlearn from her experiences. First, she preparestwo very essential items a winning resumeand a stellar cover letter to accompany it.Mary正在找工作！让我们一起来看看她的求职经历，我们可以从中学到什么。首先，她准备了两件非常重要的事情一份志在必得的简历，和一份引人注目的自荐信。In search of the perfect job Cover LCover Letter自荐信A cover letter serves as an introduction. And itllhelp hiring managers decide if theyll even readyour resume!自荐信是你的自我介绍，通常招聘经理们依此来决定他们是否要阅读你的简历。1 Stay on targetGet to the point immediately. Explain why yourewriting and include the title of the positionyoure interested in.2 Match your skillsIdentifying the positions skill requirements is animportant first step. Then, include clearexamples from your previous experience whichreveal that you possess these skills.3 Demonstrate English abilityKeep your sentences short and clear; do not tryto over-impress by writing complex sentences.4 Sell yourselfDemonstrating what you can do for theemployer, not the other way around, will makeyou stand out from the crowd.5 Take the initiative and follow up yourapplicationSay youll call to follow up on your applicationand do it. Just a quick call to find out the statusof your application shows initiative.6 Proofread!Lastly, look closely for spelling and grammaticalerrors and make sure its not too long. Then readit again. Would you hire yourself? If not, reviseyour cover letter until its perfect!1 紧锁目标开门见山。直接说明你的来意，和你想申请的职位。2 精心选材找到理想职位的技能要求是重要的第一步。然后，从你以往的工作经验中寻找到相关的、可以展现这些技能的事例，清晰地把它们写进去。3 字斟句酌句子尽量写得简短清晰；不要为了卖弄英语而故意写复杂的句子。4 自我推销让你与众不同的方法是：突出你可以为雇主做什么，而不是雇主能为你做什么。5 主动追击承诺你会打一个电话来跟进你的申请，并且实践你的诺言。仅仅一个简短的电话，就可以知道你的申请进程，并表现你积极的态度。6 仔细检查最后，仔细的检查一下，避免拼写和语法错误，并且防止篇幅过长。然后再读一遍，问问自己你会雇佣自己吗？如果答案是否，继续修改你的自荐信直到完美为止！r ResumeMarys Cover LetterMary的自荐信6yMary Lee1234 Any Street, HometownTel: 0123 4567 89Email: 18th January 2008Mr. RecruiterHiring ManagerUSP CompanyHometown XX1234Dear Mr RecruiterWhen I read your advertisement for a Senior Project Manager at USP Company, I couldnt helpnoticing how closely your requirements align with my experience and skills.My enclosed CV provides a good overview of my strengths and achievements, but I list below someof your specific requirements and my applicable skills and achievements.I developed a real passion for understanding consumer needs during my two and a half years atCreative Marketing Ltd. Innovative strategies and proposals that differentiated our clients productsin the marketplace ensured strong customer satisfaction with our service offering.I would welcome the opportunity to further develop my skills in USP Company, which is a marketleader in the sector and renowned for its innovative marketing approach.I will follow up with you in a weeks time to answer any preliminary questions you may have. In themeantime, you are able to contact me on 0123 4567 89.I look forward to hearing from you.Yours sincerely,Enc: CVYour Requirements:Business development skills.Ability to build and sustain effective clientrelationships.Ability to motivate and ensure continuouspersonal development of subordinates.Communication and negotiation skills.My skills and achievements:As Account Executive at Creative Marketing Ltd, Iexceeded my annual sales target and increased myclient base by 70% in the last year.My customer retention rate was 100%.Some of my new clients were developed followingrecommendations from existing clients to their businessassociates.During the maternity leave of my line manager, I wasgiven the opportunity to manage the team. Irecommended and implemented some new policies(such as 360 degree feedback as part of the annualappraisal process). I received a special bonus award formy efforts during this period.Experience of giving presentations and negotiating tosecure business with new clientsThe IntervieCover Letter自荐信Notes:1. Include contact details like name, address,contact number and email address. This helpsthe recruiter know who you are at a glanceand how to get in touch with you.2. Address your cover letter to the personnamed in the advertisement.3. Match your skills and abilities to their statedrequirements, include examples.4. Sell yourself. Brag a little!5. Take the initiative and follow up on yourapplication.6. “Enc: CV” is short for “Enclosed: CurriculumVitae”. Which means a resume is enclosedwith this cover letter.注解：1. 在信中留下你的联系方式，包括姓名、地址、联系电话和电邮地址。这将帮助招聘者很快得知你是谁，并且知道如何与你保持联络。2. 自荐信要写给在招聘广告中提及的相关负责人3. 根据他们的要求来选择你要写的技能，加上例子。4. 推销你自己。不妨稍稍夸大。5. 积极主动，跟进你的申请。6. “Enc: CV” 是 “Enclosed: Curriculum Vitae”的缩写，意思是说简历也被附在自荐信中w Top TipsResume简历Remember that your resume is a brief accountof your qualifications and experiences. You maybe perfect for the job, but your resume mustlook and say the same!记住：简历是你的资质和经验的简要证明。这个工作或许真的非你莫属，但你的简历得看上去也让人觉得是这样才行。Top Tips for writing an amazing resume:写出超牛简历的关键技巧：1 Review your historyFirst, make a list of your previous jobs andeducational qualifications. This includes companyinformation, certificates, degrees, your job titlesand duties, and specific accomplishments.2 State your objectiveInclude a heading at the beginning of yourresume called Objective and then write a shortstatement. Example: To work in a dynamicmarketing department.3 “Duties or accomplishments”?A “duty” is an assigned task. An“accomplishment” is an achievement - apositive result of your efforts. Brag a little! Citespecific accomplishments.4 Adjust your grammarResume writing standards allow for abbreviatedsentence construction. Leave out sentencesubjects (e.g. “I”, “my manager”), possessivepronouns (“my/mine, “his/hers”), andsometimes even articles (“the”, “a”). If yourelisting more than one accomplishment in asentence you can replace and with asemicolon. Example: I led an important projectand my manager gave me an award wouldbecome Led key project; awarded bymanager.it again. Would you hire yourself? Ifnot, revise your cover letter until its perfect!1 审阅你的历史首先，列出把你先前的工作和教育资历，包括公司信息、证书、学位、你的工作职位和职责，以及一些特殊的成就。2 陈述你的目标在你的简历的开头列出Objective一栏，然后写一个简短的陈述，例如：To work in adynamic marketing department.3 “Duties or accomplishments”?“Duty” 指的是委派的任务，“accomplishment”指的则是成就- 你努力而来的积极结果。适当地夸大！列举具体的成就。4 调整你的语法简历的写作规范允许精简的句子结构。省略主语(e.g. “I”, “my manager”), 物主代词(“my/mine, “his/hers”)有时甚至冠词(“the”, “a”)。如果你在一个句子中列举超过一项成就，你可以用分号来代替and例如：I led an important project and mymanager gave me an award 可以写成Led key project; awarded by manager.8Marys ResumeMary的简历9yMARY LEEPROFILE:An Account Executive with proven ability in attracting and retaining blue-chip clients. Demonstratesa real passion for understanding client needs and developing innovative marketing solutions.Versatile, hard-working and always willing to take on additional roles and responsibilities. Excellentnegotiation and creative problem-solving skills.OBJECTIVE:To make significant and tangible contributions to the effectiveness of a leading innovative marketingcompany. To use and further develop people management skills in a supervisory or co-ordinationrole.MAJOR ACHIEVEMENTS: Significantly exceeded sales targets every year. Increased client base by 70% in the last year. Successful retention of all existing clients. During maternity leave of line manager, took over the responsibility for managing and motivatingthe team. Recommended and implemented new policies (e.g. 360 degree feedback as part ofthe annual appraisal process). Received special bonus award for achievement in this period. Provided training for the team on effective presentation and negotiation skills. This resulted inincrease of 50% over 3 months in the conversion rate of leads to contracts.CAREER HISTORY:Account Executive, Creative Marketing Ltd, November 2003- present Consult with clients on their marketing strategies and objectives. Develop creative, innovative marketing programs and solutions to meet those needs. Ensure client satisfaction and retention. Develop new business.Marketing Assistant, Creative Marketing Ltd, August 2003 October 2003 Support account executives by preparing presentation materials for clients. Develop ideas for marketing campaigns.QUALIFICATIONS / EDUCATION:1993.09-1999.06 Shanghai No.2 High School1999.09-2003.06 Fudan University (Bachelor Degree)Majored in International Economics and TradeADDITIONAL INFORMATION:English Proficiency: Passed Test for English Major Band-8 in 2005.03, Band-4 in 2003.05. Also gotexcellent scores in Campus English Test Band-6 in 2003.05Scholarship of the first degree for 3 times; Scholarship of the second degree for 3 times on campusAll-round Good Student of Fudan UniversityPart 2The Interview面试Marys winning resume and brilliant cover letterhas scored her an interview. Its vital that Marydresses professionally, and researches the company,but its also crucial she has all the rightanswers to her Interviewers questions! Do youknow how best to answer the most commoninterview questions?Mary志在必得的简历和精彩的自荐信帮助她赢得了面试机会。她专业化的着装，和事先对该公司所做的研究至关重要，不过同样关键的是，她出色地回答了面试官的所有问题！你知道怎样最好地回答那些最常见的面试问题吗？10Top Tips for a successful interview:成功面试的关键技巧：1 Practice answers to potential questionsbefore the interviewDraft out questions you may be asked and thinkabout how you would answer each one.2 Be clear about your strengths preparespecific examples!You say youre a great problem-solver. Prove itwith an example of how you overcame adifficult situation at work.3 List a weakness that you have alreadyovercomeFind something you had trouble with before buthave since dealt with. Perhaps you weredisorganized before but have now learnt toprioritise.4 Never allow yourself to be badgered aboutyour salaryIts okay to give a salary range. Dont be bulliedinto settling for a package unworthy of yourqualifications.1 事先准备可能被问到的问题逐个写下你认为可能会被问到的问题，并思考你将如何作答。2 了解自己的优势 准备具体事例！如果你说自己是个很善于解决难题的人 ，用一个你在工作中克服困难的实际事例来证明这点！3 列举一个你已经克服的弱点找一些你曾经觉得棘手，但目前已经解决的问题，例如你过去没有条理，但是现在已经学会了区分事件的优先级。4 不要让自己为工资局限可以给出工资范围，但不要匆匆勉强接受一个配不上你资质的价格。11Marys InterviewMary的面试准备好了吗？12面试官：何不先来介绍下你自己？Mary：我在这个行业已经有五年经验。目前我是我公司的几个大客户的账户主管。面试官：好。你认为自己最大的优势是什么？Mary：我很容易适应变化。当我的直线经理休产假的时候，我被指派代理她来管理团队。我非常享受这一额外职责带来的挑战。我可以发掘怎样可以更好的发挥团队中的每个人。这同样也给了我机遇：为公司的年度考评机制提出建议并执行。现在我们的考评系统使用360度的反馈，我们的团队成员都感觉这一变化使业绩考评更为客观。面试官：那你认为自己最大的弱势又是什么呢？Mary：我过去不善于做计划，不过我已经努力改善，现在我会将我的工作排列优先级，并事先作出计划。面试官：你的同事们会如何评价你？Mary：一个同事曾经提到，我是他见过的最努力工作的人。另一个同事也说过，我总能给出很好的反馈和意见。面试官：你认为什么可以激励你?Mary：我为人自觉认真，从事什么工作都全力以赴。当然，我也希望不时得到来自我上司的认可。面试官：好的，感谢你今天过来。我们保持联系。Interviewer: Why dont you start by telling me aboutyourself?Mary: Ive got five years of experience in the industry. Imcurrently an Account Executive for several major clients inmy company.Interviewer: Good. What would you say is your greateststrength?Mary: I handle change well. I was asked to be the teamsleader when my line manager was on maternity leave. Ireally enjoyed the challenge of this additional responsibility.I was able to discover how to get the best from theindividual members of the team. It also gave me theopportunity to propose and implement changes in theannual appraisal policies for the group. Now we use theprocess of 360 degree feedback in our appraisal systemand the team members feel this makes the process muchmore objective.Interviewer: And what would you say is your greatestweakness?Mary: Ive had trouble planning in the past, but Ive put alot of effort to work on this. I now prioritise all my tasksand plan everything ahead.Interviewer: What would your co-workers say about you?Mary: One of my team mates once mentioned that I wasthe most hardworking person he knows. My othercolleagues have also told me that Im an excellent sourceof feedback and ideas.Interviewer: What would you say motivates you?Mary: Ive always been a conscientious person and I striveto do the very best no matter what position Im in. Ofcourse, Id appreciate some recognition from my superiorsfrom time to time!Interviewer: Okay, thanks for coming in. Well be in touch.马上Part 3Negotiating for the Job薪资争取Mary has impressed her Hiring Manager withher excellent answers and has received an offer!Listen to her negotiate for a salary packageworthy of her skills and experience.Mary给她的招聘经理留下了深刻印象，并且如愿收到了offer!听一听她是怎样谈判的，来争取一个与她的技能与资历相当的薪资待遇。13r g s alary rience.Top Tips for negotiating your salary:谈判薪资的关键技巧1 Research the salaries in your fieldDo a little market research so you know what toexpect2 Because you deserve it!If youre asking for more than what theyreoffering, be sure to make a solid case about howyou deserve it.3 Be flexible - maybe they can give youbetter benefitsIts not that they dont think you deserve whatyoure asking for. Perhaps they dont have thebudget to give you the number you want. Youmight want to consider taking the job anyway iftheyre willing to throw in free gym membershipor extra days off.1 调查行业的薪资水准做一点小小的市场调查，以了解你可以设置怎样的预期。2 因为你值这个价！如果你想要的比他们开出的价钱高，一定要找出有力的证据来说明为什么你值这个价。3 灵活一点 或许你能得到更好的福利他们可能并不认为你要价过高，只是他们的预算不允许给到你要求的数目。如果他们能给你免费的健身卡或额外的假期，你也不妨考虑接受。14Mary Negotiates Her Salary PackageMary的薪资谈判15招聘经理：上次的见面非常愉快，我很高兴通知你，我们愿意聘请你来作高级项目经理一职。Mary：非常感谢！你们能够选择我，我感觉非常荣幸。招聘经理：我们很高兴的告诉你，你的月薪会是$20,000，这包括了你的年终奖金和医疗福利。Mary：嗯根据我现有的工资，我本来期待的要高一些。招聘经理：我理解。不过，这是我可以给出的最大数目了。如果我给你更多的年假和免费的健身卡，你觉得怎么样？Mary：嗯.我对这个职位非常感兴趣，不过我还需要几天来考虑一下。我可以下周一告诉你我的决定吗？招聘经理：当然！我们下周一再见。Hiring Manager: I enjoyed meeting with you theother day and would like to offer you the position ofSenior Project Manager.Mary: Thank you for the offer! I am honoured thatyou have selected meHiring Manager: Were happy to offer you a salary of$20,000. The salary package will include an annualChristmas bonus and medical benefits.Mary: Hmmm based on my current salary, I wasexpecting something a little higher.Hiring Manager: I understand. Unfortunately, that isall Im authorised to offer. What if we gave you morevacation days and a gym membership?Mary: Hmmm Im really interested in the positionbut Ill need a few days to think it over. Can I let youknow my decision on Monday?Hiring Manager: Sure. Lets talk again on Monday.Part 4Contract Reading阅读合同Mary has successfully negotiated a suitablesalary package and is meeting with the HiringManager to sign her employment contract.Contract reading can be a difficult task, even fornative English speakers. But an understanding ofa few key words and phrases can help!Mary成功争取到了合适的薪资，正准备面见招聘经理签署雇佣合同。即使是英语母语者，合同的阅读也不容易。不过，理解一些关键的词组和语句就大有帮助！16Top Tips for reading contracts:阅读合同的关键技巧：1 Take your timeIts important that you understand what youreagreeing to, so take as long as you need.2 Dont be afraid to voice doubt if you have anySpeak up if you need further clarification on anissue. Even native English speakers sometimesneed help with legalese.3 If you dont understand it, dont agree to itNever sign your name to anything unless youunderstand the terms fully. If you still cantunderstand the terms, seek help from a legaladvisor.4 Never agree to performance requirementsthat cannot be measuredYou dont want to get fired for not being good.Look out for measurable performancerequirements in your contract and have vagueperformance requirements explained.1 慢慢来你理解你将要签署的内容，这是非常重要的，所以你需要多久就多久。2 有疑问，尽管说出来如果就某一点你需要进一步的解释，请提出来。即使是英语母语者，面对法律文件有时也需要帮助。3 如果不理解，千万不要签在你没有完全理解那些术语之前，永远不要签上你的大名。如果你仍然有疑问，不妨去咨询一下法律顾问。4 永远不要同意不能被准确考核的业绩要求你肯定不愿意因为业绩不佳而被炒鱿鱼。在你的合同里寻找清晰地衡量业绩标准，并要求资方解释模糊的地方。17Key terms you need to know:你需要知道的关键术语18合同中通常都针对Party A(甲方)和Party B（乙方）. Party 指的是代表了一方意见的一人或多人。Party A 和Party B指的都是谁，在合同的开始都有明确说明。一个article 或clause指的是合同中某一具体要点或陈述。人们经常使用这两个词来谈论合同。例如：Article 4.2 states clearly that you have noright t