应急反应控制计划.doc

应急反应控制计划 TT/QP8.503xxVerison A应急反应控制计划xx年3月30Emergency ResponseControl PlanRevision status0Page2/21.Purpose Thisprogram and the standardis setin the production process of suddenincident emergency treatment measures，to ensure that inemergency situationscan stillguarantee thatour productscan benormal producted，and toensurethatthe needsof the customers.2.Range Thisprocedure isapplicable to all ithe production processin the pany cananticipate tonatural disastersof thegenerated bythe suddenevents.3.Definition Unexpectedevents:raw materials,outsourcing and related supply disruptions,labor shortages,key andmain equipmentfailure,and publicfacilities fault(such aswater supply,electricity),transportation problemand soon,not includingall kindsof naturaldisasters(such as:the phenomenonsuch asearthquake,storm).4.Respsibility Eachdepartment isresponsible forthe unexpectedevents of the emergencytreatment plansand measures of theremended and execution.Manufacturing engineeringdepartment isresponsible forthe unexpectedevents of the emergencytreatment plansand measures of supervisethe implementation.5.Program5.1Sudden eventclassification5.1.1Public facilitiesfault:water supply,electricity5.1.2Supply disruptions:raw materials,outsourcing andpurchased ponents5.1.3Key andmain equipmentfailure5.1.4Labor shortages5.1.5Customer plaints5.2Emergency planto dealwith5.2.1Utilities facilitiesof the emergencytreatmentthe actionplanThe equipment seo confirmedwater supplyand thereasons of the ourrence and electricitysituation;The manufacturingdepartment shouldcarry outthe powerequipmentseoconfirmed therecovery timeand askto repairas soon as possible.The manufacturing and equipmentdepartment shouldquickly checkwater supplyand electricity，whether ornot would affect the pany product deliverySuch asaffecting the product delivery time,the manufacturing should betimely andcontact the sales department,get agreedto delay in delivery,adjust manufacturing production plan and arrange production schedule.Such asnot affecting theproduct delivery time,by manufacturedepartment adjust production planand arrangeproduction schedule.theemergencymeasuresof the steamsupply interruption:use electricheating modeoperationThe emergencymeasuresofwater supply disruptions:when theaident ofcutting offwater happened,through theemergency repairor adjustthe equipmentoperation toensure waterusing5.2.2Raw materialsupplydisruptionsof emergencytreatment of the actionplanSupply disruptionsour,the purchasing department confirmedthat supplydisruptions reasons ofthe ourrenceand condition;Manufacturing requirepurchasing department to confirm the correspondingrequirements as soonas possible andput inplace oftime.The manufacturingdepartment shouldquickly checksupplydisruptionswhether itwould affect the panyproduct deliveryIf itcan affecttheproductdelivery time,manufacturingshouldcontact withthesales department andfight forthe customeragrees to delayin delivery ofthe correspondingand adjust manufacturingproduction plan.If itwill notaffectthe products delivery,necessarily manufacturingdepartment adjust production plan.In theshort termraw materialscant meet the requirementsof production,should betimely contactwith technicaldepartment,whether tohave alternativeraw materialsin orderto meet the needsof productionIf supplydisruptions timeis toolong andunable tomeetthe panys productionneeds,purchasing department should try to seekand arrange qualified,having the ability toundertake outsourcingprocessing ofsuppliersWhen necessary,establish thekey rawmaterial ofpurchase cyclein longminimum safetystock,and toestablish asystem ofmultistage suppliers,emergency openinga stockor whenthe purchasedepartment proposedto subprimesupplier emergencysent.5.2.3Key andmain equipmentfailureEquipment departmentconfirmed byequipment faultofthereasonsoftheourrenceandcondition;The manufacturingdepartment shouldarrange equipmentmaintenance resumedassoonaspossibleThe manufacturingand equipmentdepartment quickly check ifequipment malfunctionwould affectthe normalproduction ofthepanys products,would affectthepanyproductdelivery.Such asnot affectingtheproductdelivery time,by manufacturedepartment adjustproduction plan.Such asaffectingtheproductdeliverytime,the manufacturingshould betimely andcontact thesales department,get agreedto delayin delivery,adjustmanufacturingproduction planand arrangeproduction schedule.If supplydisruptions timeis toolong andunable tomeetthepanys productionneeds,purchasingdepartment should tryto seekand arrangequalified,having theability toundertake outsourcingprocessing ofsuppliers.5.2.4laber shortageThe processof workshopdirector firmthe stautsof laborshortages;The manufacturingdepartmentshouldquicklycheckif itwouldaffecttheproductsdelivery.If itcan affect deliverytime,manufacturingandsalesdepartmentshould betimely contactwith customerto getthecustomers understandingand agreetodelayindelivery,manufacturing engineeringdepartmenttoadjustproductionplan.If itcan notaffectdeliverytime,manufacturing adjustproductionplan.When panycant bearlong productionload,the purchasedepartmentshouldtrytofind andarrangequalified,theabilityofthesupplier forpurchasing activities.When necessary,thepanyshall establishan importantprocessofthe secondbe systemand canbe determinedpersonnel atany timeof emergencyadded.To generalprocess,general equipmentdo morethan oneperson ofinterchangeable operation.5.2.5The qualityof customer plaintsGive priorityto qualitydepartment,the manufacturingdepartment,technology departmentandrelateddepartments toassist aordingto relatedregulations toconfirmthereasons andconditions ofcustomer plaints,asking theresponsibility personalfor customerplaints todo correctiveand preventivemeasures andthorough implementationandexecutionto avoidrepeating theourrence ofsimilar problems.Such asimpacting oncustomers productionoperation,the qualitydepartment forcustomerplaintsreceived informationon theday andcontacting withcustomers intime，in48hour