英语职业模块课件unit 3.ppt

Unit3 InformationatWork Contents UnitGoals Lead in Listening Speaking Reading Writing LanguageinUse UnitTask ExtendedActivities FunTime UnitGoals Learnersshouldbeableto taketelephonemessages receiveandgiveinformationindifferentways knowwhatinformationtoaskwhenserving writemeetingnotices Lead in Inwhatwaycanwefindoutinformationaboutacompany telephone file Internet fax email notice The cangiveusinformation Listening Speaking PartI PartII WordsandExpressions PartI Listening1 Dialogue1 RolePlay Listening1 Completethemessage Script TelephoneMessageTo From PhoneNumber Callbacklater Callagain MrSmith BillGreen 212 393 7332 Script A Hello isthatMrSmith soffice B Yes thisisAlice MayIhelpyou A ThisisBillGreen I dliketospeaktoMrSmith please B I mafraidMrSmithisbusynowandhe llcallyoubacklater Yournumber please A Myphonenumberinthehotelis212 393 7332 I dLiketoSpeaktoMrWhite Linda asecretaryistakingatelephonemessage Linda Goodmorning HowcanIhelpyou MrZhang Goodmorning I dliketospeaktoMrWhite please Linda MrWhiteisinameetingnow MayIaskwhoiscalling MrZhang ThisisJackZhang Linda Oh yes MrZhang MrWhiteaskedmetogiveyouhiscellphonenumber It s1304000 Youmaycallhimintheafternoon MrZhang Thankyouverymuch Dialogue1 RolePlay Practicethedialoguebyusingtheinformationbelowandseeifyoucanaddsomemore onbusiness TomSmith takeamessage calllater talkingwithaguest TonyJones PartII Listening2 Dialogue2 RolePlay Listening2 Listenandfillin Script MeetingNoticeTo Time Date Location Thetopicofthemeeting MrBlack 9o clock Oct22 themeetingroomintheHiltonHotel thecompany splannextyear Script IamMaryBrown IamasecretaryinMrBlack soffice Heisgoingtohaveameetingat9o clockonOct22 ItwillbeheldinthemeetingroomintheHiltonHotel Itisaboutthecompany splannextyear AFaxMessage Susan asecretary istalkingwithherboss Susan Here safaxmessageforyou MrSweet MrSweet Anythingimportant Susan Therewillbeameetingat9o clocktomorrowmorning MrSweet Whatisitabout Susan Theplanfordesigningnewproducts MrSweet Whowillbeatthemeeting Susan Allthedepartmentmanagersinourcompany Dialogue2 RolePlay A Therewillbeameeting B Whatisitabout A Practicethedialogueaccordingtothesituationsbelowandseeifyoucansaymore WordsandExpressions1 speak spi k v 谈话afraid E5freId adj 恐怕busy 5bIzI adj 忙碌的hold hEuld v 举行 会议等 plan plAn n 计划designing dI5zaInIN n 设计 WordsandExpressions WordsandExpressions2 WordsandExpressions product 5pr dQkt n 产品telephonemessage电话信息cellphone手机onbusiness出差meetingroom会议室 Reading Writing Reading Writing Reading Pre readingActivity Text WordsandExpressions TrueorFalse SumUp Pre readingActivity Haveadiscussionwithyourpartnerandticktherightchoicesaboutwhatanoperatorusuallydo A911operator shouldbekindtocallers onlyhelpschildrenintrouble askswhathappens asksifanyhelpisneeded canfindaddressesofcallers worksonlyatnight Text A911Operator LucyandLindaaretalkingabouttheirworkarrangements aryworksasa911operatorandsheoftenhelpspeopleinneed Onemorning shewassurprisedtogetacallfromayoungchildwhosaid Mommayill mommayill againandagain Maryhurriedtofindtheaddressofthecallandcalledthepolice Inashorttime thepolicemenanddoctorsarrivedatthehouse Theybrokethedooropenandsawthelittlechildsittingbesidehermotherandholdinghermother shand Thedoctorsgavethemothersometreatment Abouttenminuteslater shewokeupandtoldthemthatherdaughterwasonlytwoyearsold M WordsandExpressions4 WordsandExpressions kind kaInd adj 和气的 善良的caller 5kC lE n 打电话的人trouble 5trQbl n 麻烦happen 5hApn v 发生find faInd v 找到address E5dres n 地址operator 5 pEreItE n 接线员 WordsandExpressions5 surprised sE5praIzd adj 感到惊讶的young jQN adj 年纪小的hurry 5hQrI v 匆忙minute 5mInIt n 分钟policeman pE5li smEn n 警察break breIk v 使 破裂wake weIk v 醒来daughter 5dC tE n 女儿 WordsandExpressions WordsandExpressions5 introuble处于不幸中inneed在危急中againandagain再三地 反复地break open 用力迫使门 窗等 打开wakeup醒来 WordsandExpressions TrueorFalse Tickthecorrectanswersaccordingtowhatyoureadinthetext TF 1 Maryisakindoperatorandsheoftenhelpspeopleinneed 2 Shewasveryhappywhenshereceivedacallfromalittlechild 3 Thepoliceandthedoctorsgotintothehousethroughthewindows 4 Thelittlegirlsatbesidehermother cryinghard 5 ThelittlegirlwhocalledMarywasonlytwoyearsold SumUp Makeasummaryofthestorybyreorderingthesentencesgivenbelow 1 Thepolicemenanddoctorsarrivedatthehousequicklyandbrokethedooropen 2 Maryknewthatthelittlegirlwasonlytwoyearsold 3 Thedoctorsgavethegirl smothersometreatmentandshewokeup 4 Maryhurriedtofindoutthecaller saddressandcalledthepolice 5 AlittlegirltoldMarybytelephonethathermotherwasill 5 4 1 3 2 Writing ReadandComplete ReadtheinvitationletterandwriteamemoofthemeetingforMrSmith DearMrSmith WeareinvitingyoutoattendourmeetingonWorldClimateChangesinthe21stCenturyorganizedbytheClimateResearchCenter Themeetingwillbeopenedat9 00a m onDecember15intheMeetingRoomoftheGreenHotel Ifyouhaveanyquestions pleasecalloursecretary MissWangon 852 23587850 Welookforwardtoseeingyou ClimateResearchCenter Writing ReadandComplete ReadtheinvitationletterandwriteamemoofthemeetingforMrSmith MemoTopicofthemeeting Organizer Time Location Telephone WorldClimateChangesinthe21stCentury theClimateResearchCenter 9 00a m December15 theMeetingRoomoftheGreenHotel 852 23587850 LanguageinUse PartI Spell PartII Listen PartIII Speak PartIV Read PartV Write ProblemSolving CultureTip PartI Spell Spelloutthemissingwords Thefirstletterofthewordsisalreadygiven 1Let sgototheI Desktoask 2Thisisanewc phone 3Thesef sareinorder 4Lookatthen boardforinformation nformation ell ile otice PartI Spell Spelloutthemissingwords Thefirstletterofthewordsisalreadygiven 5Weshouldhaveadesigningp forlife 6Manypeoplearehavingam 7Takesomem ifyouhaveacold 8W up it stimetohavebreakfast lan eeting edicine ake PartII Listen Listenandchoosewhatyouhear Script Script A Hello mayIhelpyou B Please PutmethroughtoMrPark sOffice A Amomentlater Sorry sir butthereisnoanswer It stoolateandyoumaycallagaintomorrowmorning B I vejustarrivedhere Iamill Pleasehelpme A Don tworry I llcallupthenearesthospital Tellmeyouraddress sir PartIII Speak Speakout Inpairs practicethedialoguebyusingthepicturesbelow Seeifyoucansaymore A Hello mayIhelpyou B Pleaseputmethroughto I vegotaterrible Pleasehelpme A Don tworry Heisontheway MrSmith sOffice stomachache MrGreen sOffice headache MrSmith sOffice stomachache 1 Onenight sheputthroughacall buttherewasnoanswer 2 Lucycalledupthenearesthospitalrequestinganemergencytreatmentfortheman 3 Themansoundedveryweak Pleasehelpme 4 Lucyisaverykind heartedoperator PartIV Read Readthestatementsbelowandtrytomatchthemwiththepictures a b c d PartV Write Writeoutthemissingwordstocompletethestory Lucyisaverykind heartedoperator Onenight sheput acallfromasmalltowntoanofficeinabigcity buttherewasno Sheaskedthe totryagainthenextday butthecallersoundedveryweak Iamatravelingwriter I vejustarrivedhereandIamseriouslyill Idon thaveanyotherfriendshere Pleasehelpme Lucytookallthe quicklyandcalledupthenearest requestinganemergencytreatment 急诊 forthewriter through answer caller information hospital ProblemSolving Part1 Part2 Part1 MrGreeniswantedonthephone ThreecustomerswanttotalkwithMrGreenonthephone butMrGreenisnotinhisoffice Supposeyouarehissecretaryandtrytoanswerthephones A Pleaseholdonamoment LetmeseeifIcanputyouthroughagain B I lltellhimassoonasthemeetingisover C I mafraidhewon tliketobebothered I llemailhimandlethimknow Part1 MrGreeniswantedonthephone ThreecustomerswanttotalkwithMrGreenonthephone butMrGreenisnotinhisoffice Supposeyouarehissecretaryandtrytoanswerthephones Conversation1Customer1 Hello mayIspeaktoMrGreen Secretary MayIaskwhoiscalling Customer1 ThisisMissFlower It sabouttheappointmenttomorrowmorning Secretary I msorry MissFlower Thelineisbusynow A Part1 MrGreeniswantedonthephone ThreecustomerswanttotalkwithMrGreenonthephone butMrGreenisnotinhisoffice Supposeyouarehissecretaryandtrytoanswerthephones Conversation2Customer2 Hello mayIspeaktoMrGreen Secretary I msorry butMrGreenishavingameetingatthemoment Customer2 Well thisisMrKenNorth Wouldyoupleasetellhimtocallmelaterat89224511 Secretary Sure B Part1 MrGreeniswantedonthephone ThreecustomerswanttotalkwithMrGreenonthephone butMrGreenisnotinhisoffice Supposeyouarehissecretaryandtrytoanswerthephones Conversation3Customer3 Hello mayIspeaktoMrGreen Secretary I msorry MrGreenisonabusinesstrip Customer3 Well couldyoutellmehiscellphonenumber Secretary Sorry C Part2 TrytocontactMrLake MrLakeishavingameetinginanothercity Trytocontacthimindifferentways Conversation1Joe WhenwillMrLakebeback I Tomorrowmorning Joe Well Hereisameetingnoticeforhim It simportant I Don tworry I ll andhewillgodirectlytothemeetingroomfromtheairport callhimtonight Part2 TrytocontactMrLake MrLakeishavingameetinginanothercity Trytocontacthimindifferentways Conversation2Nina WhenwillMrLakebeback I Tomorrowmorning Nina Well here sareportforhim It simportant I Don tworry I ll sendafaxtohimrightnow Part2 TrytocontactMrLake MrLakeishavingameetinginanothercity Trytocontacthimindifferentways Conversation3Linda WhenwillMrLakebeback I Tomorrowmorning Linda Well herearesomepictureshewantsforthemeeting It simportant I Don tworry I ll emailthepicturestohimassoonaspossible CultureTip 在美国和加拿大等国家 如发生紧急情况 需要找警察 消防队或医疗护理人员时 可以拨打911 接线员会问你的姓名 地点及发生了什么事情 如果你不能用英文正确表述 可以说IspeakChinese 接线员会找翻译人员帮助 911是紧急电话 不能随便拨打 如果只是一般非紧急问题 可以拨打当地警察局寻求帮助 911急救电话 UnitTask WhichisthequickestwayforMiketosendouttheinstructions Mike anofficeassistantwantstosendouttheinstructionsforthecompany snewproduct Whichwaydoyouthinkisbetter Canyoulistsomereasonsforyourchoice 1 Listsomechoicesandreasons UnitTask 2 Workingroupsandfindoutthebestwaytosendouttheinstructions Youmayusethefollowingsentencepatterns Whatwouldyoudotogiveouttheinformation Whydoyouchoosethisway Whatabout ExtendedActivities PartA PartB PartC PartA Listenandmatch Script TrytoBeaGoodOperator Script 1 Ifyouareanoperator answerthecallatoncewhenitrings 2 Rememberphonenumbersasfastaspossible 3 Neverbeangrywithpeoplewhenansweringthephone 4 Youshouldhaveskillstosolveproblemsindependently 5 Andyouhavetoworklonghours includingevenings weekendsandholidays PartB Readanddecidetheskillsagoodoperatorneeds Tick inthebrackets A feelshy bepoliteandcalm B PartB Readanddecidetheskillsagoodoperatorneeds Tick i