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1Clerk: Hello, what can I do for you?Yes?Customer: Please tell me my balance.Clerk: please speak slowly.Clerk: Please write it down on the paper.Clerk: Yes, sirmiss,wait a moment please.Clerk: Your balance at the bank is RMB 5,000.50002 DEPOSITClerk: How much cash do you plan to deposit in your account?Customer: I want to deposit 300 yuan in my account.300Customer: Please tell me the procedure for opening a savings account.Do you like to open a current account?A deposit or current account?Please tell me how you would like to deposit your money.?I’d like to open a current accountClerk: Please fill in this form,Clerk: Please fill in your name, the number of the certificate and your telephone.Clerk: Words and figures differ.Clerk: Signatures differ.Clerk: keep your receipt please.Clerk: Here is your passbook.Clerk: Keep the passbook (magcard) well and inform us whenever you lose it.Customer: Thank you very much.Clerk: Not at all.3 DRAWClerk: yes?.Customer: excuse me, Can you help me?Clerk: it is my pleasure. Please tell me what I can do for you.Customer: I want to withdraw 8000RMB from my deposit account.8000Clerk: Sorry, no sufficient balance, the balance is 6000 RMB.6000Customer: I want to withdraw5000 RMB.5000 RMBClerk: password please.Clerk: please sign your name.Clerk: please check carefully.Customer: Thank you very much.Clerk: Not at all.4 CHARGECustomer: Excuse me, I forget the password of my card.Clerk: Report loss of the magcard please.Clerk: Do you remem

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