商务英语基础对话PPT课件.ppt

课程设置 介绍自己GREETING接客WELCOME用餐DINING入住HOTEL打电话TELEPHONE介绍公司INTRODUCTION购物SHOPPING送客SEE OFF 1 问候 Greetingpeople Givinggreetings 问候 Goodmorning Afternoon EveningGladtomeetyou Nicetomeetyou Nicemeetingyou Howdoyoudo Hello Hi Responding 回答 togreetings1 Prettygood thankyou Verywell thankyou 2 Can tcomplain So so thanks Nottoobad 3 I mextremelywell thankyou I mverywellindeed thankyou 2 Makingintroduction 介绍 IntroducesomebodyLetmeintroduce toyou Letmeintroduceyouto Thisis Allowmetointroduce MayIhavethepleasure honorofintroducing ThisisMr Miss Mrs Meet I dlikeyoutomeet IntroduceyourselfI m Howdoyoudo I m allowmetointroducemyself I m RespondingtointroductionsI mverygladtomeetyou Nicetomeetyou 3 Exercises 练习 1 A Mr Wang B Oh Mr Smith Fancymeetingyou A yes B How A Andyou B thanks 2 AnewemployeeAlexWhite I djustliketo Myname sAlexWhiteandI mthenewexportsalescoordinator ChrisGrey oh yes I veheardofyou How I mChrisGrey you Haveyoujustarrive 4 1 A Goodmorning Mr Wang B Oh Goodmorning Mr Smith Fancymeetingyou A yes gladtomeetyou B Howarethingsgettingonwithyou A Fine Andyou B I mfinetoo thanks 2 AnewemployeeAlexWhite I djustliketointroducemyself Myname sAlexWhiteandI mthenewexportsalescoordinator ChrisGrey oh yes I veheardofyou Howdoyoudo I mChrisGrey Pleasetomeetyou Haveyoujustarrived 5 6 LizJones avisitorfromUSA isvisitingtheofficeinRizhao TonyHarris MsSmith I d Mrs Jones Mrs JonesisfromoursalesofficeinLondon LizJones Hi ClairSmith Mrs Jones I vebeen meetingyou LizJones oh please Liz ClairSmith AndI mClair LizJones Hi ClairSmith Well Liz didyou LizJones Yeah nottoobad LizJones avisitorfromUSA isvisitingtheofficeinRizhao TonyHarris MsSmith I dlikeyoutomeetMrs Jones Mrs JonesisfromoursalesofficeinLondon LizJones Hi ClairSmith Howdoyoudo Mrs Jones I vebeenlookingforwardtomeetingyou LizJones oh pleasecallmeLiz ClairSmith AndI mClair LizJones Hi ClairSmith Well Liz didyouhaveagoodjourney LizJones Yeah nottoobad 7 接待客人 1 Didyouhaveagoodjourney Hello areyouMr Ms I m Welcometo It sagreatpleasuretomeetyou I vebeenlookingforwardtomeetingyou Howwasyourjourney flight Ithinkwe llgotoyourhotel ourofficefirst mycar soutside we lltakeataxi we lltaketheairportbus CanItake oneof yourbags CanIhelpyouwithyourluggage I lljustfindatrolley aporterforyourbags Isthereanythingyou dliketodobeforewe Wouldyoulikeadrinkorsomethingtoeatbeforewe 8 迟到LATE Sorry I msolate Therewasfogat anenginefailureoutside atrafficjamnorth south Ihopeyouhaven tbeenwaitingtoolong Beforewesetoff I dliketohaveacoffee beer sandwich Didyouhaveagoodjourney Verysmooth Nottoobad Prettytiring Absolutelyexhausting 9 菜系 1 开胃菜Appetizer pickle2 主菜Maincourse 3 甜点dessert1 Appetizer2 MaincourseEntreesRoastfreshturkeywithcranberry sauce vegetable potatoandsalad Choppedsirloinsteakeithpotato vegetableandsalad Hamsteakwithpineapplerings potato vegetableandsalad Liverandonionwithpotato vegetable andsalad 10 Boiledshrimpwithrice vegetableandsaladVerlcutletwithpotato vegetableandsaladChickencutletwithpotato vegetableandsaladBoiledchickenwithpotato vegetableandsaladLambchopswithMintJelly vegetable potatoandsaladPorkchopwithapplesauce potatoandsaladSirloinsteakwithwithpotato vegetableandsaladBoiledmuttonwithwithpotato vegetableandsalad 11 DESSERT 甜点 HomemadeFruitPies 水果派 Apple cherry orblueberrywithwhippedcreamApplepiewithicecream frozenyogurtorfreshcreamBostonIndiaPiePuddingwithice cream frozenyogurtHotFudgeSundae 圣代 PecanPiewithice cream frozenyogurtorfreshcreamMississippiMudPiePumpkinPie 南瓜派 Poundcake Layercake plaincheesecake ricepuddingIceCream vanilla chocalate orstrawberry 12 Beverage饮料 Coffee softdrink tea milk breweddecaf chocolatemilk icedtea hotchocolate icedcoffee beer glassofwine cocacola cocktail whisky whitewine drywhitewine soda mineralwaterSoftdrinks不含酒精的饮料 spirits烈性酒 liquor露酒 Built inopener pullpop easyopenerColddrinks blacktea summer spring fall winterOrangeade punch coconutmilk syrupofplum酸梅汤Blacktea greentea irongoddess lungching oulong 13 酒类alcoholicdrinks Ale淡色啤酒Cider苹果酒Whisky威士忌Brandy白兰地Cognac法国白兰地Gin杜松子酒Sherry雪利酒Port波尔图葡萄酒产自葡萄牙Champagne香槟酒Vodka伏特加酒 14 Fish shrimp Trout鳟鱼 prawn对虾Chub鲢鱼 shrimp小虾Salmon鲑鱼 seacucumber海参Sardine沙丁鱼 seajelly海蛰Squid 鱿鱼Abalone鲍鱼 octopus章鱼Hair tailfish cutlass带鱼Crab螃蟹 conch海螺Lobster龙虾 yellowcroaker黄花鱼 15 中国菜Chinesedishes Roastchicken烧鸡Smokedchicken熏鸡Dicedchickenwithgreenpepper辣子鸡丁Barbecuedduck脆皮鸭Duckwithbrownsauce红烧鸭Friedyellowfish干烧黄鱼Mandarinfishwithbrownsauce红烧全鱼Sweetsourfishslices糖醋鱼片Friedsquidrolls炒鱿鱼卷Shark sfinwithcrabspawns蟹黄鱼翅Lobsterwithchilisauce干烧龙虾Stewedporkwithbrownsauce红烧肉Porkfriedwithsugarandvinegardressing糖醋里脊Omeletwithshreddedpork木须肉Chafingdish火锅 Lambpot涮羊肉 16 用餐DINING A Whatwouldyouliketoeat wouldyoulikesomethingtoeat drink Doyouwantsomethingtodrink eat Areyouhungrytonight sodoIHowabout MayIrecommend Youwantcoffeeortea waitforamoment pleaseB I dlike I llhavethemeekrob crispyfriednoodles A Followme please Hereweare Thisisspecialfornewfriend I lltakecareofeverything DIYDO IT YOURSELFinstant 17 回应I llhave I beginwith I dlike I lltry I dliketotryanewdish I dliketobeginwithasalad I lltakethesoupoftheday I beginwithaglassofwhitewine Thatsoundsverynice I llhavethat please 18 开始介绍菜 Howaboutgoingoutfordinner Thesearestarters thesearemaincourses andthesearedesserts It saspecialtyofthisregion It sasortof That ssomethingratherspecial It sakindof Well that sdifficulttoexplain It sabitlike I mafraidIdon tknowwhatthatis I llaskthewaiter waitress Let shavebeerorsomething Let sgettogetherforlunch Howdoyouwantyoursteak welldone half done mediumToastthesuccessofanewcompany proposeatoasttosb cheers drinkatoast 19 hotel Followme please Thisway please Hereweare Thisisyourroomcard Thisisreceptiondesk Thisisremotecontrol fortv airconditioner heating dvdIfyouneedhelp pleasecallme Iwillyoupickyouupat7o clockam Haveagoodrest Goodnight beseated Lift elevator 20 入住酒店 Buffet stylebreakfast自助餐 self servicecafeteriaCocktailcounge swimmingpool24 hourcoffeeshopFitnesscenter gymFreecarparkingGoodtowelsJacuzziandsauna24 hourroomserviceInternetconnectionsineveryroomHotelsecretary 21 calling 1 Hello I dliketospeaktoMr Hello thisisMiss callingfrom Is available please Myname s Thisis speaking Who sthat 2 speaking I mafraidhe sinameeting notintheoffice Holdonamoment please I llputyouthroughtoMiss Mr I llaskhertocallyoubackassoonasshe sfree What sfaxnumber 22 calling Couldyouaskhertocallmeback please Mynumberis Couldyougivehimamessage please Whattimedoyouexpectherback I llcallagainlater today I llbeat555 1720 Thanksverymuchforyourhelp 23 VISITING参观 BOARDOFDIRECTORS董事会chairmanManagingDirector常务董事Financedirector accountantsmanagerMarketingmanager salesmanager export importProductionmanager generalmanager factoryPersonnelmanager trainingmanagerResearchmanager laboratoriesPurchasingmanager Planningmanager projectmanager advertisingmanager thepublicrelationmanagerThisismaynamecard card Generalmanager 24 USAGBPresidentchairmanCEO chiefexecutiveofficer MD managingdirector VicepresidentdirectorFinancialcontrolleraccountantDirectormanagerPersonneldirectorpersonalmanager 25 Equipment设施 CanteenCoffeemachineConferenceroom officeroomGentstoiletLadiestoiletLift elevatorStairsMainentranceExitResearchdepartmentWorkshop 26 Showaround引路 Thisisour Letmeintroduce toyou Turnleft rightGostraightyouwillsee ontheright Oppositetheofficeroomis Officeroomisnexttothemeetingroom Thisway please Letmeshowyouaroundthefactory thisistheworkshop workplace plant Conveyorbeltconveythesoybeanstothestorage store storehouse warehouseFinallytheyarereadytobetakentotheoiltank TheoilaretransportedfromthefactorytoJapanorKoreaasquicklyaspossible 27 Shopping购物 Rizhaoisfamousforitstea I mlookingforagiftformy Atafashionboutique Ithinkitlooksterrificonyou Trythissweater howaboutgreen Itcankeepyoufit Wecangotothesupermarket rizhaodepartmentstore friendshipstore Let sgototheseafoodmarket Doyouwantbuysomethingtraditional Howaboutchina Pottery Groc