AX40功能需求.doc

Prepared for Functional Requirements DocumentPrepared forCustomer NameProjectProject NamePrepared byEduardoContributorsDocument contributorsRevision and Signoff SheetChange RecordDateAuthorVersionChange reference.1Initial draft for review/discussionReviewersNameVersion approvedPositionDateTable of Contents1Executive Summary32Introduction32.1Purpose32.2Reference Documents32.3Abbreviations32.4Audience33General System Wide Requirements33.1Document Management33.2Business Process Management33.2.1Workflow Management33.2.2Outlook synchronization33.2.3Alerts33.3Web Portal interface33.3.1Light user access33.3.2Customer self-service33.3.3Partner self-service33.3.4Consultant self-service33.4Data Management33.4.1Data Import33.4.2Data Export33.5Global Support33.5.1Supports local tax, regulatory, and market requirements33.5.2Multisite33.5.3Multilanguage33.5.4Multicurrency33.6Data requirements33.6.1Master data33.6.2Operational data34FINANCIAL MANAGEMENT34.1Dimensional financial management34.2Intercompany accounting and consolidation34.3Complete audit trail34.4Fixed assets34.5Cost accounting34.6Closing Periods34.7Manual General Journals34.8Locking Ledger Accounts34.9Journal Number by Source34.10General Ledger Setup34.11General Ledger Account Security34.12Periodic Journals34.13Intercompany Transaction Posting34.14Allocation terms34.15Periodic Journals with Preset Allocations34.16Accruals34.17Unbalanced Transaction Posting34.18GL, AR, AP Integration34.19Manual Budgets34.20Import Budgets34.21Dimension Level Budgeting34.22Updateable Forecasts34.23Reporting35CUSTOMER RELATIONSHIP MANAGEMENT (CRM)35.1Marketing automation35.1.1Plan & budget35.1.2Target marketing/list management35.1.3Campaign planning & creation35.1.4Telemarketing and questionnaires35.1.5Capable-to-Promise (CTP)35.1.6Available-to-Promise (ATP)35.1.7Computer telephone integration35.1.8Campaign launch & execution35.1.9Tracking & marketing analytics35.2Sales Force Automation35.2.1Sales teams & territories35.2.2Lead management35.2.3Opportunity management35.2.4Order management35.2.5Forecasting & sales analytics35.3Service Management35.3.1Service contract management35.3.2Case management35.3.3Knowledge Base35.3.4Service scheduling35.3.5Service reporting & analytics36Accounts Receivable36.1Credit check36.2Credit card payments36.3Customer shipping account number36.4Credit memo approvals36.5AR Statements36.6Intercompany AR Statements36.7Merge customer records36.8Sales representatives36.9Commissions36.10Item certification36.11Shipping rules36.12Source codes36.13Rebates36.14Interest note36.15Reimbursement36.16Customer number schema36.17Method of payment discount36.18EDI - Invoicing36.19Payment terms36.20Payment schedules36.21Project tracking36.22Reports37Accounts Payable37.1Voiding transactions37.2Pre allocations37.3Default posting accounts37.41099 information37.5Transmitting 1099 data37.6Auto generate voucher numbers37.7Duplicate invoice numbers37.8Vendor account number37.9Vendor hold37.10Payment terms & cash discount codes37.11Vendor classification37.12Minority and/or women owned37.13Vendor grouping37.143rd party billing vendors37.15Multiple address records37.16AP invoice approval37.17Vendor miscellaneous charges37.18EFT for accounts payables37.19Change payment method37.20Merge vendor records37.21Project tracking37.22Asset tracking37.23Reports38Sales Tax38.1Automatically calculate sales tax38.2Adjust tax amount on transaction38.3Assign tax codes38.4Sales tax calculation38.5Accrue use tax in AP38.6AP voucher for tax liabilities38.7Sales tax reporting39Bank Management39.1Multiple bank accounts39.2Bank GL account39.3Check format39.4Security for check processing39.5Payment reversal39.6Manual Bank reconciliation39.7Automatic Bank reconciliation310Human resource Management310.1Organizational charts and employee registration310.2Skills mapping and recruitment310.3Employee self-service Web sites310.4Business process management311Business Analysis311.1Analysis Services311.2Reporting Services311.3Balanced scorecard with key performance indicators (KPIs)312Manufacturing312.1Demand planning312.2Master planning312.3Capacity and materials planning312.4Job scheduling and sequencing312.5Resource management312.6Shop floor management312.7Work order management312.8Product confi guration312.9Bill of materials313Distribution313.1Warehouse management313.2Dimensional inventory management313.3Order handling with trade agreements313.4Order promising313.5Item and lot number reservation and tracking314Supply Chain Management314.1Demand forecasting314.2Intercompany trade314.3Inventory management314.4Distribution planning314.5Channel allocation management314.6Procurement management314.7Performance monitoring314.8B2B trading partner integration315Service Management315.1Service orders and service contracts315.2Scheduling service orders to technicians315.3Service calls315.4Spare part replacement315.5Service subscription316Field Service Management316.1Service call management316.2Contract administration316.3Preventive maintenance316.4Returns management317Project Management317.1Project types and hierarchies317.2Project finance and invoicing318Enterprise Portal318.1Document management318.2Key performance indicators (KPIs)318.3HRM Self Service Suite318.4Requisition Management318.5Project Time and Expense318.6Electronic Document Delivery318.7Search318.8Workflow318.9Sales Dashboards318.10Report publishing318.11Order Management319Basic and Administration319.1X Track system changes319.2Adding or changing vendor & customer320References320.1Business Process Flow321Appendix A Out of Scope Requirements31 Executive Summary2 IntroductionThe FRD is the starting point of the solution and system development and is a collaborative effort between all business and technology stakeholdersThe FRD defines what the user needs. It is not intended to specify how the needs are to be met. The how will be worked out in the Fit Gap Analysis Spreadsheet and in the Design Phase (FDD, TDD and SDD). Furthermore, the document: Identifies and documents requirements. Forms the basis of the Functional Design Document (FDD) and system configuration Forms the basis of planning Forms the basis of quality assurance Forms the basis of functional testsThe FRD describes in common terms:SectionDescriptionIntroductionProvides a description of the problem summary, the business reasons for this initiative and the key stakeholders. Additionally, it includes a glossary of terms and acronymsProject OverviewProvides a description of the scope and assumptions around the initiative.Project ApproachProvides a description of the approach employed to gather requirements for the initiativeBusiness Requirements DefinitionProvides a detailed listing of the Functional, non-Functional, and Integration- & Interface requirements as well as impacted business process flows.2.1 PurposeThe purpose of the FRD is to communicate business needs in common terms to all project and technical team members to ensure the end product meets the business objectives. It is the first phase of the Systems Development Life Cycle. 2.2 Reference DocumentsDescription: Identify any guiding documents or reference documents used in the development of this Business Requirements document.2.3 AbbreviationsAbbreviationExplanation2.4 AudienceNamePosition3 General System Wide Requirements Description: Document those requirements here that are applicable to the entire solution or application.3.1 Document Management3.2 Business Process Management3.2.1 Workflow Management3.2.2 Outlook synchronization3.2.3 Alerts3.3 Web Portal interface3.3.1 Light user access3.3.2 Customer self-service3.3.3 Partner self-service3.3.4 Consultant self-service3.4 Data Management3.4.1 Data Import3.4.2 Data Export3.5 Global Support3.5.1 Supports local tax, regulatory, and market requirements3.5.2 Multisite3.5.3 Multilanguage3.5.4 Multicurrency3.6 Data requirements3.6.1 Master data3.6.2 Operational data4 FINANCIAL MANAGEMENTDescription: Enter the details of the business requirement in this section. Complete the following sections, with as much information as is available. 4.1 Dimensional financial management4.2 Intercompany accounting and consolidation4.3 Complete audit trail4.4 Fixed assets4.5 Cost accounting4.6 Closing Periods4.7 Manual General Journals4.8 Locking Ledger Accounts4.9 Journal Number by Source4.10 General Ledger Setup4.11 General Ledger Account Security4.12 Periodic Journals4.13 Intercompany Transaction Posting4.14 Allocation terms4.15 Periodic Journals with Preset Allocations4.16 Accruals4.17 Unbalanced Transaction Posting4.18 GL, AR, AP Integration4.19 Manual Budgets4.20 Import Budgets4.21 Dimension Level Budgeting 4.22 Updateable Forecasts4.23 Reporting5 CUSTOMER RELATIONSHIP MANAGEMENT (CRM)Description: Enter the details of the business requirement in this section. Complete the following sections, with as much information as is available. 5.1 Marketing automation5.1.1 Plan & budget5.1.2 Target marketing/list management5.1.3 Campaign planning & creation5.1.4 Telemarketing and questionnaires5.1.5 Capable-to-Promise (CTP) 5.1.6 Available-to-Promise (ATP)5.1.7 Computer telephone integration5.1.8 Campaign launch & execution5.1.9 Tracking & marketing analytics5.2 Sales Force Automation5.2.1 Sales teams & territories5.2.2 Lead management5.2.3 Opportunity management5.2.4 Order management5.2.5 Forecasting & sales analytics5.3 Service Management5.3.1 Service contract management5.3.2 Case management5.3.3 Knowledge Base5.3.4 Service scheduling5.3.5 Service reporting & analytics6 Accounts ReceivableDescription: Enter the details of the business requirement in this section. Complete the following sections, with as much information as is available. 6.1 Credit check6.2 Credit card payments6.3 Customer shipping account number6.4 Credit memo approvals6.5 AR Statements6.6 Intercompany AR Statements6.7 Merge customer records6.8 Sales representatives6.9 Commissions6.10 Item certification6.11 Shipping rules6.12 Source codes6.13 Rebates6.14 Interest note6.15 Reimbursement6.16 Customer number schema6.17 Method of payment discount6.18 EDI - Invoicing6.19 Payment terms6.20 Payment schedules6.21 Project tracking6.22 Reports7 Accounts PayableDescription: Enter the details of the business requirement in this section. Complete the following sections, with as much information as is available. 7.1 Voiding transactions7.2 Pre allocations7.3 Default posting accounts7.4 1099 information7.5 Transmitting 1099 data7.6 Auto generate voucher numbers7.7 Duplicate invoice numbers7.8 Vendor account number7.9 Vendor hold7.10 Payment terms & cash discount codes7.11 Vendor classification7.12 Minority and/or women owned7.13 Vendor grouping7.14 3rd party billing vendors7.15 Multiple address records7.16 AP invoice approval7.17 Vendor miscellaneous charges7.18 EFT for accounts payables7.19 Change payment method7.20 Merge vendor records7.21 Project tracking7.22 Asset tracking7.23 Reports8 Sales TaxDescription: Enter the details of the business requirement in this section. Complete the following sections, with as much information as is available. 8.1 Automatically calculate sales tax8.2 Adjust tax amount on transaction8.3 Assign tax codes8.4 Sales tax calculation8.5 Accrue use tax in AP8.6 AP voucher for tax liabilities8.7 Sales tax reporting9 Bank ManagementDescription: Enter the details of the business requirement in this section. Complete the following sections, with as much information as is available. 9.1 Multiple bank accounts9.2 Bank GL account9.3 Check format9.4 Security for check processing9.5 Payment reversal9.6 Manual Bank reconciliation9.7 Automatic Bank reconciliation10 Human resource ManagementDescription: Enter the details of the business requirement in this section. Complete the following sections, with as much information as is available. 10.1 Organizational charts and employee registration10.2 Skills mapping and recruitment10.3 Employee self-service Web sites10.4 Business process management11 Business AnalysisDescription: Enter the details of the business requirement in this section. Complete the following sections, with as much information as is available. 11.1 Analysis Services 11.2 Reporting Services11.3 Balanced scorecard with key performance indicators (KPIs)12 ManufacturingDescription: Enter the details of the business requirement in this section. Complete the following sections, with as much information as is available. 12.1 Demand planning12.2 Master planning12.3 Capacity and materials planning12.4 Job scheduling and sequencing12.5 Resource management12.6 Shop floor management12.7 Work order management 12.8 Product confi guration12.9 Bill of materials13 DistributionDescription: Enter the details of the business requirement in this section. Complete the following sections, with as much information as is available. 13.1 Warehouse management13.2 Dimensional inventory management13.3 Order handling with trade agreements13.4 Order promising13.5 Item and lot number reservation and tracking14 Supply Chain ManagementDescription: Enter the details of the business requirement in this section. Complete the following sections, with as much information as is available. 14.1 Demand forecasting14.2 Intercompany trade14.3 Inventory management14.4 Distribution planning14.5 Channel allocation management14.6 Procurement management14.7 Performance monitoring14.8 B2B trading partner integration15 Service ManagementDescription: Enter the details of the business requirement in this section. Complete the following sections, with as much information as is available. 15.1 Service orders and service contracts15.2 Scheduling service orders to technicians15.3 Service calls15.4 Spare part replacement15.5 Service s