商务交流chapter5--business-visitPPT课件.ppt

Chapter5 Businessvisit 1 Lead in Businessismuchlikewar Isolationfromtheoutsideworldwillonlyresultinyourfailinthebattlefortheprotectionofyourbusiness Theonlysolutionistokeepinstepwiththescientificandtechnologicaldevelopmentandacquaintyourselfwiththemarketdemandsandexternalthreatingcompetitors 2 Mainpoints DefinitionSignificanceCulturalbackgroundThereceptionprocedureofbusinessvisitRelativevocabularyandexpressionsDialoguesaboutbusinessvisitandproductsintroductionAudiosample VisitingafactoryRole Play 3 1 Definition Businessvisit asanindispensablepartofinternationalbusiness referstoakindofactivityforinspectionorsurveyofthemarketplaceforbusinesspurpose Theobjectsincludeexhibitions Fairs factorys productionworkshops researchinstitutesandsoon 4 2 Significance gettoknowtheupdatedtechnology gettoknowthemarketdemands gettoknowcompetingproducts improveproducts selectproperrawmaterialsuppliers 5 3 Culturalbackground TosavetimeandenergyisthemottoofmanypeopleinEnglish speakingcountries Theyemphasizethesignificanceofthetimearrangement and asitis thedailyschedulesareusuallyfixed Makinganappointmentisamustwhentheygoforatour hospitalvisitorleisurehours nottomentionthebusinessactivities Planningisbeforeeverything Bycontactingthebusinesspartner evenforsomeinformalactivities appointmentisdefinitelyneeded 6 Culturalbackground Whenitcomestobusinessvisiting onemaysimplystarttheconversationwitheasytopicslikeweather childrenandsportsevents Trynottogetintosensitivetopicsbyaskingyourcustomersabouttheirpoliticalviews religiousbeliefs marriagestatus personalincomeandage etc 7 Culturalbackground Asasupplier factoriesplayanimportantroleinbusinessconduct Factoryvisitisofgreatsignificanceindoingbusinessortrade Indeed itcallsforanover allcarefulconsideration Consultwithyouroverseascounterpartforthedetailwork Neverupsettheschedulewhichhadalreadybeenfixedunlessitistrulyinanemergencycase Theyalwaysmakearrangementbeforesettingout 8 Culturalbackground Seeingisbelieving Leadthevisitorstothefactoriesandworkshops letthemgetthefirst handlookandexperience Whenwegivethevisitorsorguestssomeinformationaboutthecompanyorfactory trytogivethestrikingpart makesurethecustomergainenoughknowledgeofthestandardoftheproduct guaranteeofthedelivery brandoftheproductandthespecificationsandsoforth Makeyourvisitorstotallysatisfiedwithwhatevertheyhaveseen 9 Culturalbackground Keepthesafetymattersinmindalways Whenthevisitorsareexposedtothemanufacturesiteorassemblyline watchthepotentialrisk Sanitaryissuesarealsobealerted 10 Culturalbackground Oneofthemosteffectivewaysofestablishingyourcustomerrelationsistotakepartintheexhibition Ittakessomestrategiestomeetwiththepotentialcustomerswhohappentocometoyourbooth Someofthemmayturnouttobethepromisingbuyerorbusinesspartner 11 Culturalbackground Showyourenthusiasm letthemfeelthatyouwillmakeacquaintancewiththem encouragethevisitorstostopoveratyourbooth gettheirinformationforfutureuse handinyournamecardwhichcoversalmostallthenecessarydetails particularlyyourcompanyname yourownname contactnumber emailaddresssothatthecustomercouldgetaccesstoyourcompany sprofileandlearnaboutyourbusinessscope 12 Culturalbackground Exhibitionisdesignedforthepromotionofbusinessrelationship contactyourcustomer seizeyourbusinesspartnersanddeveloptherelationshipwithyourclients Trytomeetmoreclientsasthetime spanislimitedattheexhibition Takeadvantageofthechancesandmakeyouandyourcustomermoreunderstandableandtrustworthy sothatbothpartiescouldsetouttothewayofreliablebusinesscooperation 13 4 Thereceptionprocedureofbusinessvisit introducingcompany history site etc introducingproducts color size price package delivery etc introducingmanufacturefacilitiesandmanufactureprocessansweringanyquestionsaboutproducts 14 5 Relativevocabularyandexpression enjoyaprestigiousfame享有盛誉superiorinquality质量上乘aready promisingmarket有前景的市场consignment交付 运送conveyorbelt传送带dampproof防潮inflammable易燃的modeling模型prime上等的 15 Relativevocabularyandexpression rockbottom最低的 stipulate约定 规定bulkcargo大件货mechanicalperformance性能standardexportwoodencase出口标准木箱outpacking外包装innerpacking内包装outsideform外形 16 Relativevocabularyandexpression traditionalproducts传统产品finishedproducts成品semi finishedproducts半成品processing加工technicalmanagement技术管理standards specifications规格assemblyline装配线productionline生产线 17 Relativevocabularyandexpression factorysite厂房package包装maintenance维修laboratory实验室systemengineer系统工程师mechanics技术工人workshopdirector车间主任director厂长protectivegear防护装备 18 Relativevocabularyandexpression safetygoggles护目镜safetyinproduction生产安全safetyandsanitaryconditions安全与卫生条件firepreventionmeasures防火措施drainage排水ventilationfacilities通风设备three shiftworkday三班制day night shift日 夜 班 19 Relativevocabularyandexpression testcubicles测试qualitycontrol质量控制storagearea存货区rawmaterials原料mainplant主厂区manufacturefacilities生产设备manufactureprocess生产过程groundflooremployee生产线工人thesupplyarea供货区 20 Relativevocabularyandexpression theassemblyarea组装区thedispatcharea发货区off load卸货advancedtechnologies先进技术showroom展厅workshop车间assemblyline流水线catalogues产品目录brochure宣传册sample样品 21 Relativevocabularyandexpression handout印刷品flyer广告传单attendee参会者exposition博览会 展览会exhibitor展出者display展览companyliterature公司材料annualsales年销售量showopening展览会开幕showclosing展览会闭幕 22 Relativevocabularyandexpression advertisingn 广告salesreview销售量检查productlaunch产品投放市场capturethemarket占领市场intheblack赢利inthered赔本breakeven收支平衡selllikehotcakes销售火暴longtermtrend长期势头 23 Relativevocabularyandexpression discount折扣operateatfullcapacity满负荷生产keycomponent主机researchanddevelopment研发manufacturingindustry制造业serviceindustry服务业thehospitalityandcateringindustry酒店餐饮业tourismindustry旅游业entertainmentindustry娱乐业 24 Relativevocabularyandexpression Itcomesinthreedifferentcolors red whiteandblue Itcomesinthreedifferentsizes large mediumandsmall Thetailormakestheman thepackerbeautifiesthegoods 人靠衣装 物靠包装 Astotheinnerpacking itmustbeattractiveandhelpfultothesales Theouterpackingshouldbestrongenoughfortransportation 25 6 Dialoguesaboutbusinessvisitandproductsintroduction 1 A Wouldyouliketogothroughourfactorysometime B That sagoodidea A Icansetupatournextweek B Justletmeknowwhichday A 什么时候来看看我们的工厂吧 B 好啊 A 我可以安排在下个礼拜参观 B 决定好哪一天就告诉我 26 Dialoguesaboutbusinessvisitandproductsintroduction 2 A Thankforcomingtoday B I llwantedtoseeyourfactoryforalongtime A Wecanstartanytimeyou reready B I mallset A 谢谢您今天的莅临 B 好久就想来看看你们的工厂了 A 只要你准备好了 我们随时可以开始 B 我都准备好了 27 Dialoguesaboutbusinessvisitandproductsintroduction 3 A Thetourshouldlastaboutanhourandahalf B I mreallylookingforwardtothis A Wecanstartoverhere B I lljustfollowyou A 这次参观大概需要一个半小时 B 我期待这次参观已久了 A 我们可以从这里开始 B 我跟着你就是 28 Dialoguesaboutbusinessvisitandproductsintroduction 4 A Pleasestopmeifyouhaveanyquestion B Iwill A Duckyourheadasyougothroughthedoorthere B Thankyou A 有任何问题 请随时叫我停下来 B 好的A 经过那儿的门时 请将头放低 B 谢谢 29 Dialoguesaboutbusinessvisitandproductsintroduction 5 A That stheendofthetour B Itwasagreathelptome A Justletmeknowifyouwanttobringanyoneelse B I dliketohavemybossgothroughtheplantsomeday A 参观就此结束了 B 真是获益良多A 如果你要带别人来 请随时通知我 B 我真想叫我老板哪天也过来看看 30 Dialoguesaboutbusinessvisitandproductsintroduction 6 A Wherecanweseeyourcompleteline B Wehaveashowroominthiscity A I dliketoseeit B Dropbyanytime A 什么地方可以看到你们全部产品的样品 B 我们在本市设有一个展示中心 A 我想看看 B 随时欢迎 31 Dialoguesaboutbusinessvisitandproductsintroduction 7 A I mhopingtogettoyourshowroom B Whenmightyougo A IwasthinkingaboutnextTuesday B I llmeetyouthere shallwesayabouteleveno clock A 我打算到你们的展示中心看看 B 什么时候想去呢 A 我想下个礼拜二 B 我会在那儿等你 你看十一点左右如何 32 Dialoguesaboutbusinessvisitandproductsintroduction 8 A Welcometoourshowroom B Thankyou I mgladtobehere A IsthereanythingIcanshowyou B IthinkI dliketojustlookaround A 欢迎参观我们的展示室 B 谢谢 我很高兴到这里来 A 有什么要我拿给你们看的吗 B 哦 我先随便看看 33 Dialoguesaboutbusinessvisitandproductsintroduction 9 A Isthisyourfirstvisittoourshowroom B Yes itis A CanIshowyouaround B Thatwouldbeniceofyou A 您是第一次到我们展厅来的吧 B 是的 A 我来给你介绍一下好吗 B 那太好了 34 Dialoguesaboutbusinessvisitandproductsintroduction 10 A Thisisourlatestproduct B Whenisitgoingtobeonthemarket A Itwillbeoutnextmonth B CouldIhavethissamplefreeofcharge A 这是我们的最新产品 B 什么时候能上市 A 下个月 B 这样品可以免费送我吗 35 Dialoguesaboutbusinessvisitandproductsintroduction 11 A I dliketotakethesecatalogswithme B Sure gorightahead A AndIwantthesepricelistsaswell B Pleasetakewhateveryoulike A 这些目录我想带走 B 好的 请便 A 还有这些价目表我也要 B 请随意拿取吧 36 Dialoguesaboutbusinessvisitandproductsintroduction 12 A Howistheproductselling B It ssellingwell A Whatarethesellingpointsofyourproduct B Comparedwithcompetingproducts oursissmallerandlighter A 这产品卖的怎么样 B 很畅销 A 卖点是什么呢 B 我们的比较轻巧 37 Dialoguesaboutbusinessvisitandproductsintroduction 13 A Howmanydifferentmodelsofthisdoyouoffer B Wehavefivedifferentones A Istheremuchofapricedifference B Yes theeconomymodelcostsabout30 less A 这个你们有多少种不同的款式 B 五种 A 价格有很大差别吗 B 是的 经济型会便宜大概30 左右 38 Dialoguesaboutbusinessvisitandproductsintroduction 14 A yourpricesseemalittlehigh B Wecouldmakethemlowerforyou A How B Ifyouorderinlargelots we llreducetheprice A 你们的价钱高了一些 B 我们还可以便宜一点 A 怎么做呢 B 如果你大量订购 我们可以降价 39 Dialoguesaboutbusinessvisitandproductsintroduction 15 A Wecanoffera10 discountfororderover10000pieces B I mnotsurewecanusethatmany A Itwouldrepresentquiteasaving B Ok I llseewhatIcando A 订购一万个以上可以打九折 B 我怕我们要不了那么多 A 这省下可是一笔不少的钱啊 B 让我考虑考虑吧 40 Dialoguesaboutbusinessvisitandproductsintroduction 16 A Wehopeyouenjoyedthevisittotheshowroom B Yes ithelpedmeoutalot A Wouldyoubekindenoughtosignourvisitors book B I dbehappyto A 希望你还喜欢我们的展品 B 嗯 收获不少 A 请在来宾簿上签名好吗 B 很乐意 41 7 AudioSample Visitingafactory Nowlet slistentoatapescriptaboutvisitingafactoryandtrytounderstandthereceptionprocedure 42 AudioSample Visitingafactory A We dliketowelcomeeveryonetotheMichelsonToolsfactorysite andthankeveryoneforbeingheretoday MynameisPaulShafer I llbeshowingyouaroundtoday Pleasefeelfreetoaskquestionsatanypointduringourtour I llbehappytoanswerquestionsforyou 欢迎大家来到迈克尔逊工厂 非常感谢今天到场的诸位嘉宾 我叫保罗 夏飞 今天由我来带领大家参观 参观期间请随时提问 我乐于为大家解答 B Isitreallynecessarytowearallthisprotectivegear 真的有必要戴上这种防护装备吗 43 AudioSample Visitingafactory A That sanexcellentquestion I llbetyourwonderingwhyyouareaskedtowearhardhatsandsafetygoogleswhileyou sintheplant Thereasonissimple Wecareaboutyoursafetyandwewanttoensuretherearenoinjuriestoday Asyouwillsee tomaintainahighlevelofsafety wealsorequireallofourstafftowearsimilarprotectivegear 这个问题提得不错 我敢说你们一定想知道参观工厂时我们为什么要求你们戴上工程帽和护目镜 原因很简单 我们担心诸位的安全 要确保今天不出现任何受伤现象 你们还会看到 为了保证绝对安全 我们要求员工也戴上同样的防护装备 44 AudioSample Visitingafactory B Howlongwillthetourtake 多长时间能参观完 A Itshouldtakeabouttwentyminutestogothroughthemainplant andmaybeanothertentotakealookatthelaboratory Alltogetherourtourshouldlastabouthalfanhour 参观主要生产车间需要20分钟 也许再有10分钟去看一下实验室 总共大约需要半个小时 45 AudioSample Visitingafactory B Okay 好的 A Well i