服务英语口语：售后服务表达法

服务英语口语 售后服务表达法 售后服务承诺常用的句子 I want to know something about after sale service 我想了解一些售后服务的信息 I d like to inquire some information about the after sale service 我想咨询一些关 于售后服务的信息 We are competitive in our excellent after sale service 我们有着卓越的售后服务 The company provides after service free of charge 公司提供免费的售后服务 We commit to providing professional after sales service to our customers 我们 承诺为用户提供专业的售后服务 What after service can you offer 你们能提供什么样的售后服务 How can you offer the after service 你们能提供怎么的售后服务 What about the after service 这售后服务怎么样 What about its after sales service 它的售后服务如何 We provide free delivery and installation 我们提供免费的运输和安装 The delivery and installation is free of charge 运输和安装是免费的 You don t need to pay for the delivery and installation 你不必付运输和安装的费 用 Can I exchange them if I change my mind after the purchase 买了之后如果我改 变主意能换吗 You can exchange them but on some conditions 可以更换 但有一些条件 You d better have the invoice with you and you d better not take off the tag 你 必须要有发票和最好不要把标签撕掉 What if it doesn t work 如果这不能使用怎么办 You can return it if there is something wrong 如果有问题的话 你可以退货 Can I have a refund 我能退款吗 Can I have my money back 我能退回我的钱吗 It can be refunded if there is something wrong with it 如果有问题的话 可以退 款 It s refundable within seven days of purchase 购买 7 天内可以退款 Is there a warranty 有保修期吗 How long is the warranty 保修期是多长时间 It has one year guarantee 有一年的保修期 The warranty period is one year 保修期是一年的时间 The warranty is only good for one year 保修期只有一年的时间 We can have one year warranty on our products 我们的产品提供一年的保修 We guarantee one year s after service 我们保证一年的售后服务 The after service lasts for one year 售后服务提供一年 We provide a 12 month warranty 我们提供 12 个月的保修期 The warranty includes parts and service 保修包括零件和服务 The warranty will expire afer 12 month 保修证 12 个月后失效 We offer maintenance for the goods 我们为产品提供维修 We provide the customer maintenance service 我们提供客户维修服务 What is your after sale service hotline 你们的售后服务热线是什么 Can you tell me the after sale service hotline 你能告诉我这售后服务热线吗 Do you mind telling me the telephone number of the after service 你能告诉我 售后服务的电话号码吗 送货常用的句子 Would you like to take it with you or have it delivered 您是亲自带走还是递送 Do you need delivery 您需要递送吗 I want it delivery 我想要递送 Delivery is free of charge within the Beijing area 北京市区送货是免费的 We don t charge for delivery with in the Beijing area 北京市区内的递送是免费的 Delivery is charged outside Beijing 北京市区以外的送货是收费的 There is an extra charge for delivery 递送要额外的收费 How much does it cost 要花多少钱呢 It cost 20 extra 这要额外花 20 美元 It cost another 20 这要额外花 20 美元 May I have your name address and telephone number on the slip 能将您的姓 名 地址和电话号码写在这张纸条上吗 Would you please fill out this form 您能填一下这张表格吗 When will it reach me 什么时候会送到 I think you will probably get it in two days 我认为您大约两天后会收到货的 It ll take about 3 days 大概需要三天的时间 The earliest date possible would be Thursday 最早的日期可能是星期四 Can I specify a date 我能指定日期吗 Do you want to specify a delivery date 您想要指定送货的日期吗 When do you like it to be delivered 你想要什么时候寄到呢 What day would you suit you 哪天适合您呢 What time would be convenient to you 您什么时间方便呢 I work from Monday through Friday 我周一到周五上班 So the weekend would be the best 所以周末最好 Then we ll make it on Saturday 那我们就周六送到吧 退货常用的句子 If it isn t suitable can I bring it back 如果不合身的话 我能退货吗 Can I bring it back if it doesn t fit 如果不合身的话 我能带回来退掉吗 Could I return the goods if it isn t suitable 如果不合适的话 我能退回这商品吗 The premise of refund for this is that the goods must be in good condition 提 货的前提是商品必须完好无损 I d like to return this 我想退货 I want to get a refund 我要退款 I d rather get a refund please 我很想退款 I would like a refund 我想退款 What s the reason 什么原因 Because of bad quality I need to return the goods 因为质量不好我需要退货 I ask to return the goods for there appears some quality problem 我要求退货 因为有一些质量问题 Do you have a receipt 你有收据吗 Do you have your sales receipt 你有购买的收据吗 Do you have a receipt for it 你有它的收据吗 Please give me the receipt 请给我收据 Can I have a look at your receipt 我能看一眼你的收据吗 I lost it 我把收据弄丢了 We only take goods back if you can produce the receipt 如果你能出示收据 我们 才能退货 We can t take goods back if you can t produce the receipt 如果你不能出示收据 我们不能退货 If you don t show us the receipt we can t take goods back 如果你不出示收据 我 们不能退货 Showing the receipt you can refund the goods 出示这收据 你可以退货 You can t return it because it s one day past due 你不能退货了 因为已经过期一 天了 You are not allowed to return it because it has expired for one day 你不能退货 了 因为已经过期一天了 You may exchange the shirt but not return it for a refund 你可以换这条裙子 但 不能退款 These goods are excluded from the rejection 这些商品不包括在退货之列 These goods are not in the list of return commodities 这些商品不在退货列表中 换货常用的句子 I want to know the guarantee period to change the goods 我想知道这换货的保证 期限 I want to know how long you can warrant me to change the goods 我想知道你允 许我换货的时间多长 The commodity can be changed in three months 这商品三个月内包换 You can change the commodity within three months 你可以三个月内更换这商品 I d like to exchange this blouse 我要换这件衬衫 Could you exchange this blouse for me 能给我更换这件衬衫吗 Would it be OK if I exchanged this blouse 可以更换这件衬衣吗 Why do you want to exchange it 为什么要换货 Why do you want a replacement 为什么要换货 What s the reason you wish to exchange it 什么原因你要换货 Can I have the reason why you exchange it 我能知道你为什么换货的原因吗 It s the wrong size 尺寸不合适 I want to change a larger one 我想换件大的 I want to transfer it for a larger one 我想换件大的 I need to replace the goods with a larger one 我需要换件大的 I want to exchange the blue jumper into a red one 我想把这件蓝色的毛衣换成红 色的 I want to replace the blue jumper with red 我想把这件蓝色的毛衣换成红色的 I would like to have a red jumper instead of the blue one 我想用一件红毛衣来替 换这蓝色的 维修常用的句子 There is something wrong with the machine 这机器有毛病了 Can you repair it 你们能修吗 Let me see 让我看看 It seems one of the parts doesn t work any more 看起来是其中的一个零件坏了 We have to change it 我们得换了它 It needs repairing 这需要修理 Do you have the warranty certificate 你有保修证书吗 I have the warranty certificate with me 我有保修证书 I hope it has not expired 我希望还没有过期 I hasn t 还没呢 It scovered by warranty 这在保修期内 Which means you don t have to pay 这就意味着你不用付费了 It s part of the service we promised 这是我