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Products Manual PAGE 0 INSTRUCTION MANUAL FOR AIR SOURCE HOME USE HEAT PUMP WATER HEATER Model CKXRS 5 0IH Products Manual PAGE 1 THIS MANUAL MUST BE READ AND UNDERSTAND BY A QUALIFIED PERSON OR PERSONS BEFORE INSTALLATION CONTENTS I Notes for users 02 II Product Advantages 02 III Principle of Heat Pump 03 IV Technical Parameters 04 V Operating Instructions 05 VI Function Description 09 VII Protection 12 VIII Installation Instruction 12 IX Maintenance 16 X Common Faults and debugging 17 XI Warranty services 18 Products Manual PAGE 2 I Notes for users 1 Dear customers thanks for choosing our heat pump In order to avoid the damage of facilities and injury of operators please read the instruction carefully before installation 2 Please pay more attentions to our new latest products For the models and standards of our products gradually adjust with the progress of technology 3 If you have any questions about technology after you read the manual please inquire the local agent as soon as possible 4 Installing warning 4 1 Please select whether the size of power supply matches with the power of the ground heat pump and more details please refer to the nameplate or the installation manual 4 2 Be sure to install the disconnected devices at least 3mm contact opening distance of the all pole 4 3 The unit must land on the ground It is forbidden to use the unit without accessing to the ground Do not connect the ground wire to the null wire or to the tap water pipe 4 4 Please according to the diagram for wiring 4 5 For safety no altering or mending the units privately 4 6 It may cause burn when the water temperature is over 52 Please mix the hot water with cold water before using 4 7 Avoid the damage of the unit caused by against the fan and no inserting anything into the units 4 8 Do not remove fins or panel when you use hot water in order to avoid accident or running in bad order 4 9 Please communicate with us immediately once the units sink into the water and reuse until being checked by professional operator 4 10 No adjusting the switch valve controller inside the units unless professional 4 11 No adjusting the parameters unless professional Note The heat pump MUST be transported and stored VERTICALLY II Product Advantages New generation Water Heater Creatively applying the principle of reverse Carnot cycle it is the latest generation water heater after gas water heater electric water heater and solar water heater Widely Usage It is applying all the year around without the limitation of weather The ambient temperature ranges from 15 55 It can be used for hot water or heating Safety and Reliable Water heating hour is only the transmission process of heat energy of actuating medium Products Manual PAGE 3 in system to eliminate the potential hazard of electric shock thoroughly without the contact between electricity and water Durable and Stable Heat pump life expectancy can reach as many as 10 15 years or above with its main parts adopting internationally famous brands Intelligence Huge LCD display screen menu interface intelligent controlling automatically everything is under control Intelligent defrosting system and reusable operations make it more suitable for multiple environments and better protect the machine Environmental Friendly No waste heat no waste water no waste gas zero release and none of pollutions reduce global greenhouse effect III Principle of Heat Pump Heat pump system schematic diagram Operating Principle Air heat energy is a new generation hot water equipment it successfully applies reverse Carnot principle by using electric energy to drive heat pump to make refrigerant constantly accomplish the thermodynamic cycle process of evaporation absorption of the heat energy in air compression condensation throttling evaporation through the components in heat pump equipment evaporator heat pump condenser and expansion Products Manual PAGE 4 valve to transfer the heat energy in environment into water and large amounts of free heat energy in air into domestic water IV Technical Parameters 1 Specifications Model CKXRS 5 0IHCKXRS 7 0IH Rated heating capacity KW 5 07 0 Rated produce hot water capacity L h 107150 Rated outlet water temperature 50 55 Max outlet water temperature 60 Rated power KW 1 241 71 Rated Current A 5 67 8 Maximum power KW 1 63 2 64 Electricity parameter Maximum current A 7 3712 3 Refrigeration R410A kg 1 01 20 L mm 9501010 W mm 360360 Out size H mm 560630 Power source220V 50Hz TypeEfficient shell Initial water temperature 15 setting water temperature 55 Note The product parameters may have some difference from the final product because of products updating please refer to final product label when buy Our company keeps the right to interpret Products Manual PAGE 5 V Operating Instructions 1 Operation panel Picture for information only please refer to real product panel as standard Controller functions 1 Heating operation 2 Display of water tank temperature and preset temperature with function of inquiry inquiry for pipe coil temperature ambient temperature exhaust temperature etc 3 Memory all the parameters automatically when power off and all the parameters recover automatically after power on 4 Clock keep running when power off without the bother of adjust the parameters after power on 5 With the peak load shifting function realizing 2 times timing on off within 24 hours 6 All parameters setting and amending 7 Electric heating function 8 Defrost automatically function 9 Forced defrost function LCD display Touch key Unlock on off increase compulsory cooling Decrease Compulsory defrosting Inquire parameter setting password setting Timer setting timer cancel time setting Locking key display Timer display clock display Water Temperature fault code parameter display Output conditions Running mode Water level Products Manual PAGE 6 10 Large touch buttons and LCD displays Full impregnated LCD blue background with white words 11 With perfect protection function 12 Fault code display inquiry inquiry the compressor off or the reason for compressor s stop and keyboard lock function 13 Displayed the water temperature when power on off 14 Controlling the electric expansion valve automatically 15 With the condition of no panel or the panel is damaged the system read and start the unit to hot water heating automatically 2 Operation The operation panel power on the monitor displays after buzzing with tiny backlight the touch keys are locked and invalid with touching any keys 2 1 Touch keys and unlock With your fingers touching the Power key approximately 3 seconds and removing it after hearing beep at the same time the backlight high lights the keypad is unlocked Keys will be automatically locked without key operation after 60 seconds 2 2 On off With your finger touching the Power key to switch on and off 2 3 Water tank temperature setting With your finger touching key setting temperature sign begins to glitter and display the water tank setting temperature and then using the finger touch the key then the water tank setting temperature increased With your finger touch the key setting temperature sign began to glitter and display the setting temperature of the water tank and touching the key the setting temperature decreases The temperature setting ranges from 20 degrees to 60 degrees 2 4 Temperature and fault code inquiry Use your finger on setting key enter inquires touch again setting button Inquiry codes from A1 to Er The corresponding inquiry codes meaning A1 coil temperature A2 return air temperature degrees A3 exhaust temperature A4 ambient temperature A9 electronic expansion valves open degrees Er failure code 2 5 Timer set Products Manual PAGE 7 With your finger touching the timer key to enter the timer setting First stage timer power on and timer power off Adjust hour then touch the timer key again to adjust minute Then touch the timer key again to adjust hour of first stage timer power off and touch the timer key again to adjust minute of fist stage timer power off Then touch timer key to enter second stage timer same way of setting as above exist after all setting is down will display the icon of timer power on and timer power off Cancel the timer set With your finger touching the timer key for approximately 3 seconds and removing it until hearing beep sound all timer canceled 2 6 Clock setting With your fingers touch the timer key for more than 8 seconds when hearing beep sound then remove finger enter the clock setting Firstly adjust the clock hour touch timer key again to adjust the minute of the clock and then touch timer key to complete and exit the clock setting Note We can only set the clock when the timer power on and timer power off are not set 2 8 Function setting Please do not change the below settings without permission because all the settings will directly affect the heat pump ability efficiency and running safety If some parameters are incorrectly set the heat pump may not able to work or even cause damage to the heat pump Any necessary adjustment of parameters during maintenance can only be done under guide of professional person When it is power on touch the Function key for about 3 seconds when hearing beep sound then remove the finger enter parameter setting mode after finishing of setting touch the Function key then enter the next parameter setting until all the parameters are seted then exit setting mode Corresponding expressed as follows Water tank temperature setting20 60 50 L1setting of the difference between water tank temperature and 0 15 0 Products Manual PAGE 8 2 9 Failure Code display temperature L2setting of temperature difference between compressor restart and water tank set temperature 3 18 5 L4Maximum water tank temperature30 99 60 L5ambient temperature for allowing electric heating start 0 35 0 0 no electric heating L9temperature setting of fan speed adjust10 45 35 h1defrost cycle20min 99min50 mins h2enter defrost temp 15 1 3 h3running time setting of defrosting 5 20min6 mins h4quit defrost temperature1 40 15 p1electronic expansion valve adjustment cycle 20 180 20 seconds p2overheat degree 8 154 p3allows the exhaust temperature protection 70 135 83 p4electronic expansion valve opening degrees of defrost 6 55degrees45 p5expansion valve minimum opening degree 6 30degrees10 p6 overheat compensation 0 12 0 Failure Code Code FailureCodeFailure 0112Failure of exhaust temperature too high 0315Tank temperature sensor failure 05High pressure switch failure 16Coil pipe temperature sensor failure 06 Low pressure switch failure 17 0718Exhaust temperature sensor failure 0819 09 Communication failure 21Ambient temperature sensor failure 1128Air return temperature sensor failure Products Manual PAGE 9 3 0 Wiring Diagram Note Customer could choose to use electrical heating or not If need electrical heating the power of it should be within 3KW If bigger than 3KW please do not connect the electrical heating directly to PCB controller but should be controlled by a A C contactor VI Function Description 1 Heating 1 1 Heating process Start water pump running fan running compressor running 1 2 Water temperature controlling 1 2 1 water tank temperature controlling range 20 60 Products Manual PAGE 10 1 3 Compressor running control 1 4 Auxiliary Electric heating 1 4 1 Conditions for starting auxiliary electric heating A The unit is under the condition of hot water heating B The water tank temp 5 setting temperature C Water tank temp is less than 45 D Ambient temp L5 All the above conditions are fulfilled start the electric heating 1 4 2 Conditions for stop auxiliary electric heating A Forced defrost condition B Water tank temp water tank set temp C Water tank temp 50 Meet one of the above condition stop auxiliary electric heating Notice when L5 set to 0 no electric heating 1 5 Defrosting without the change of the parameters the system default for the following process of defrost if modify the defrost process do as the modified parameters Forced defrost the system is under hot water heating and start the compressor press the for 8 secs put off the pressing after hearing a honk sound enter the force defrost when the defrost reach to the set time or temperature the system quit the forced defrost then enter the hot water heating 1 5 1 Conditions for entering defrosting Products Manual PAGE 11 A The total heating time of the compressor is 45mins h1 45 settable and the constant running is over 6mins B The coil temperature of the outside heat exchanger is lower than 1 h2 1 settable The system meet the above condition A and B enter the defrosting from starting defrosting to stop defrosting the LCD display the defrosting symbol when defrosting open the four way expansion valve start the compressor and stop the fan Running state compressor off fan off four way valve 50S delay off then compressor 40s delay on 1 5 2 Conditions for quit defrosting Outside coil pipe temp 12 h4 12 settable Defrosting time 10mins h3 10 settable The system meet one of the above conditions quit defrosting do as the following picture Running state compressor off fan on four way valve 60S delay off then compressor 30s delay on 1 6 Four way valve when the unit start the unit normally four way valve off when defrosting power on and start to work 1 7 Circulating pump when it is heating mode the unit is power on and the pump on the compressor off then the pump 30s delay to stop 1 8 Forced cooling when the unit is on press the key more than 8s move your finger when hearing the honk sound enter the forced cooling press the on off key to quit the forced cooling or under the cooling condition press the key for more than 8s change the mode from cooling to heating 1 9 Running automatically Products Manual PAGE 12 With no panel or the panel damaged test the system for 3mins every time compressor off then start 3mins delay VII Protection 1 Compressor 3mins delay protecting on off time is 3mins every time compressor restart time is 3mins delay 2 High pressure protecting when the high pressure switch off last for 6s output off alarm show the fault code and the high pressure switch is connected stop the alarm the system can restart if within 1hour there are 3 times for high pressure off output off alarm show the fault code the system can t restart 3 Sensor fault sensor produce the fault open circuit or short circuit all the output off display all the fault code when the sensor recover and close the unit works normally 4 Anti freezing protecting 1 when the unit off the ambient temp 5 the water tank 2 start compressor system runs as the set process until the water tank reach 12 the system stop running and recover to power off 2 when the unit on and with the function of the circulating pump the ambient temperature 5 if the compressor stop for more than 15mins the circulating pump start running 30s VIII Installation Instruction 1 Host Unit A The main power supply switch should be placed far way from Children to avoid danger B The heat pump should be installed at well ventilated place to make sure good heat exchange C Please cut off power supply if the heat pump is long time no use D Do not wipe the unit with corrosive cleaner or pour water or other liquid on the unit E The connection between the host and water tank must be located no more than 5meters F The operation panel should be better to have waterproof and moisture proof measures so as not to affect the normal work G In order to avoid the inconveniences caused by the noise or vibration the heat pump should be placed far away from main living area such as the living room bedroom study ect H Do not install the equipment in the flammable field I The total pipe length between host and water tank should be less than 5m the altitude difference between host and water tank should be less than 3m If exceeds above numbers during installation will lead to overload of water pump and insufficient circulating water cause the high pressure protection of host Note If water tank is installed on top to supply water for below rooms the water tank must be installed with a negative pressure relief Products Manual PAGE 13 valve otherwise the water tank will have the risks to be suck flat 2 Water Tank a Water tank can be installed outdoors such as balconies roofs floors and can also be installed indoor water tank must ground mounted The installation places mush be a solid foundation must be able to bear 500kg of weight can not be hung on the wall b Water tank accessories as well as water pipes and hot water pipes interface installed with valves Note The water tank outlet must connected with PPR pipe which is more than 1 5m Products Manual PAGE 14 The total pipe length between host and water tank should be less than 5m the altitude difference between host and water tank should be less than 3m If exceeds above numbers during installation will lead to overload of water pump and insufficient circulating water cause the high pressure protection of host If water tank is installed above heat pump host the breather valve is requested 3 Electrical connection Put the water tank temperature probe into the middle level probe tube of the water tank and fixed it 4 Water lines connection A Connect the water pipes to heat pump unit the water pipes should have soft connector and support to protect the heat pump unit from stress B Install the pipes according to local and national rules the pipe washing and insulation should be done before connecting to heat pump C Do not connect the pipe with heat pump before pipe washing and clean D During the pipe connection install the automatic or manual exhaust valve at the top of the pipe line system E After clean and air tight test of water inlet and outlet pipes need to make good wrap of Insulation layer for the pipes to avoid heat conduct F Untreated water or inappropriately treated water will lead to low efficiency operation of the heat pump and may destroy the pipes and cause rusting corrosion and scaling inside the unit G In o

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