商务英语写作课件chapter3__4

Chapter3InquiriesandRequests Reasonsforwritingarequestletter toobtaininformation toreceiveprintedmatter toreceivesampleproducts toordermerchandise toengageservice tomakereservations toseekspecialfavors GeneralPlanforDirectOrder DELG 1 Begindirectlywiththeobjective eitheraspecificquestionorageneralrequestforinformation 2 Includenecessaryexplanation whereveritfits 3 Ifanumberofquestionsareinvolved listthequestionsbynumbersorbullets orleavespacebetweenquestions 4 Endwithgoodwillwordsadaptedtoeachparticularsituation Whatisaninquiry Ininternationaltrade inquiriesareusuallymadebythebuyerstogetinformationaboutthegoodstobeordered Generallyadetailedinquiryincludesmanyparts thenameanddescriptionsofcommodity qualityorspecifications quantity termsofprice FOB CFR CIF etc termsofpayment byL C D P etc timeofshipment packingmethod Termsofpricing 6mostpopularFOBCIFCFRFCRCPTCIP Termsofpricing Incoterms 2000 7othersEXWFASDAFDESDEQDDUDDP 汇付流程 托收流程 信用证流程 UsefulSentencePatterns 1 Wouldyouplease Couldyouplease Willyouplease 2 Weareinterestedin Weareinthemarketfor Wewouldliketo3 Wewillappreciateitverymuchif PatternsandSubstitutions 1 WevisitedyourstandattheCantonFairandarenowwritingyoutoinquireaboutyoursilkneckties 我们参观了你方设在广交会上的展位 现特致函向你方询问有关丝制领带的情况 UsefulExpressions CantonFair China s Spring Autumn ExportCommoditiesFair广交会 中国 春季 秋季 出口商品交易会 PatternsandSubstitutions 2 Weareinterestedin inthemarketfor potentialbuyersof consideringbuying readytopurchaseyourmen sshirtsdisplayedinyourshowroom 我们对你方货品展览室里陈列的男式衬衫很感兴趣 PatternsandSubstitutions 3 YouradvertisementinthelatestissueofChinaForeignTradeinterestsus andwewouldliketoreceivefulldetailsofyourcommodities 我们对贵方在最新一期 中国对外贸易 上所刊登的广告很感兴趣 并希望得知该商品的详细情况 PatternsandSubstitutions 4 Pleasesendusfivecopiesofyourlatestcataloguesatyourearliestconvenience 请尽早寄来最新目录5份 PatternsandSubstitutions 5 Perhapsatthesametimeyoucouldquoteusyourlowest best prevailing competitivepricesfortheabove mentionedgoods 也许与此同时你方能报给我们上述商品的最低价 PatternsandSubstitutions 6 Wewouldalsoliketoknowyourtermsofpayment 我们还想了解你方的支付条件 PatternsandSubstitutions 7 YourproductsareofgreatinteresttooneofourclientsinTianjin whowishestohaveyourquotationsfortheitemsspecifiedbelow 我们一位天津的客户对你方的产品很感兴趣 并希望了解下列项目的报价 PatternsandSubstitutions 8 Iftermsanddeliverydatearesatisfactory weshouldexpecttoplaceregular trial large considerable substantialorderswithyou 如果交易条件和交货日期合意的话 相信我们会定期向你方订货 PatternsandSubstitutions 9 Pleaseadviseifyouareabletooffer provide supply furnishthisproductandincludeleadtime packagingandpriceFOBChinaportandCIFChicago 请告知你方是否能供应这种商品 包括订货与交货之间的时间 包装 FOB中国港口和CIF芝加哥的价格 TranslatetheinquiryintoEnglish 敬启者 纽约的琼斯 史密斯公司告知我们 你们是各类棉布床单和枕套的出口商 请你寄给我们各种产品的详细资料 包括型号 颜色和价格以及所用各种品质原料的样品 我们是本地最大的纺织品经销商 相信所提到的这种产品如在我地定价适当市场将会看好 报价时 请说明你方的支付条件和就每种商品购买量不少于100打所能给予的折扣 所报的价格应包括保险和到利物浦的运费 诚挚问候 Sampleversion DearSirs MessrsJohns SmithofNewYorkinformusthatyouareexportersofallcottonbed sheetsandpillowcases Wewouldlikeyoutosendusdetailsofyourvariouscommodities includingsizes colorsandprices aswellassamplesofthedifferentqualitiesofmaterialused Wearethelargestdealerintextiles Sampleversionpage2 hereandbelievethereisapromisingmarketinourareaforappropriatelypricedgoodsofthiskindmentionedWhenquoting pleasestateyourtermsofpaymentanddiscountyouwouldallowonpurchasesofquantitiesofnotlessthan100dozenofindividualitems PricequotedshouldincludeinsuranceandfreighttoLiverpool Yoursfaithfully Chapter4 Replies DirectplanforwritingareplyTIIE 1 Expressthanksforreceivingtheinquiry 2 Supplyalltheinformationconcerningthematter andreferbothtoenclosuresandtosamples cataloguesandotheritemsbeingsentbyseparatepost 3 Provideadditionalinformation suchasmarketquotationandmarketabilityofthegoodsconcerned inordertoattracttheprospects 4 Finishtheletterwithhopebyencouragingcustomerstoplaceordersbutnotforcethemto Guidelinesforreplyingtoaroutinerequest 1 Beginwiththeanswerorstatethatyouarecomplyingwiththerequest 2 Showthanksorsincereinterestintherequestandtheperson 3 Presentthemostimportantinformationinapositiveway 4 Focusonthereader sbenefitsassociatedwiththeinformation 5 Provideadditionalhelpfulinformationandtellthereaderwhatactionsyouwilltakeforhimorher 6 Endtheletterwithconfidenceandcourtesy SampleAnalysis P63LetterA Questions 1 Orderoftheletter 2 InfoinPara1 3 givenecessaryinfo 4 endinggoodornot 5 tactful 6 outlineoftheletter 7 shouldrepliesbebrief Whyorwhynot PatternsandSubstitutions 1 Wehavereceived areinreceiptof acknowledge wishtothankyouforyourinquirydatedMarch20 2006 我们收到了你方2006年3月20日的询盘 PatternsandSubstitutions 2 Weareenclosing mailingtoyou sendingyouwiththisletter attachingtothisletterourillustratedcatalogueandexportprices 随函附寄给贵方我们的产品插图目录及出口报价单 PatternsandSubstitutions 3 Wearepleasedtoforwardyouthesamplesofourproductswiththeirquotationsanddiscountsforyourreference 很高兴寄去我们产品的样品 价格和折扣率 供你方参考 PatternsandSubstitutions 4 Weshallmakedeliveryofthegoodsuponreceiptof immediatelyafterwereceive assoonaswehave shortlyafterwereceive oncewereceiveyourorder 一旦收到你方订单 我们将立即发货 PatternsandSubstitutions 5 PleasenotethatwecanonlyacceptpaymentbyL Cinourbusinessdealingswithdevelopingcountries 请注意 我们与发展中国家做生意时只接受信用证付款方式 PatternsandSubstitutions 6 Inreplyto Inresponseto Withrespectto WithreferencetoyourletterdatedOctober17inquiringaboutour Zhonghua pencils wearesendingyouthesamplesyourequestedunderseparatecover 复你方10月17日询问我 中华 牌铅笔的函 我们将另寄去你方所需的样品 PatternsandSubstitutions 7 Wehavetheproductsoffinematerialsandexcellentcraftsmanshipandshallbereadytogrant give allow makeyoua20 specialdiscountforaquantityofmorethan100dozens 我们的产品原料优良 加工精细 如果订货超过100打 我们愿给你方20 的特别折扣 SampleAnalysis P66 68P70 71 RewritesamplesonP70 71 Homework translationpractice 敬启者 感谢你公司8月1日寄来的询价单 该函及所附的样品均已收悉 根据对该样品检验的结果 我们向你公司保证 我公司能够制造与该样品相同型号与品质的产品 基于你公司每年100000双的需求量 我报盘如下 价格 CIF大连每双25美元包装 塑料袋 外包装纸板箱 Homework continued 支付 即期的不可撤销的保兑信用证交货 收到订单后的90天内 即11 12月船期我们可向你公司保证 此种价格是基于上述数量的最低价 其他技术性事项可参阅我公司的商品手册 希望尽早收到你方订单 诚挚问候 附件 商品手册一本 SampleVersionPage1 DearSirs Wehavereceivedyourenquiryletterof1stAug