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如何进行战略评估?HOW TO CONDUCT A STRATEGY REVIEW如何进行战略评估?-如何“执行战略”?战略的基本要素有多少合适?战略层次如何划分?谁来制订战略计划? 战略评估会议检验战略的最后机会_战略评估会议Strategy review meeting战略管理:Evaluation and controlThe review should be a creative exercise, not a drill dril演习, 练习 where people regurgitate ri(:)5E:dViteit反胃, 反刍data. If creativity is absent from the conversation, the participants might as well 【may as well最好】stay in their offices. People have to leave with closure 5klEuVE关闭,终止辩论 to the discussion and clear accountability【清楚的责任】for their parts in the plan, and the leader must follow through to be sure that everyone is clear about the outcome of the review.The strategy review is also a good place for a leader to learn about学习 and develop people. Youll find out about their strategic-thinking capabilities, both as individuals and as a group.QUESTIONS TO RAISE AT A STRATEGIC REVIEW战略评估应该提出的问题The discussion must answer the key questions: (1) Is the plan plausible 5plC:zEbl 似是而非的and realistic? (2) Is it internally consistent? (3) Does it match the critical issues and the assumptions E5sQmpFEn假设? (4) Are people committed to it?Youll also be raising new questions and sharpening 5FB:pEn 磨快old ones to new levels of specificity 7spesi5fisiti 特异性, 特征. For example:(5) How well versed vE:st精通的is each business unit team about the competition? 各事业单位团队对竞争情势的掌握如何?竞争者分析knowledgeable or skilled What are our competitors kEm5petitE竞争planning to do to serve sE:v their customer segments 【顾客群】and prevent us from serving them? How good are their sales forces销货力量人员? What are our competitors doing to increase market share市场份额, 市场占有率? How will they respond to our product offerings? What do we know about the background of our competitors leadership【竞争对手的领导层的背景】? If they are from the marketing, they may be most likely to respond with new marketing programs; if they are from production, they may try to enhance quality. What do we know about the leader of a fierce fiEs凶猛的 competitor and his motivations, and what does that mean for us?If a competitor has heavy incentives to gain market share, his motivation could well be to prevent us from moving into that segment even if his profitability goes down. He may not sustain falling profitability for long, but will it block our entry. What acquisitions 7Akwi5ziFEn will our key competitors make that will affect us? Could a competitor form an alliance E5laiEns联盟and attack our segment? For example, Sun Microsystems has to carefully evaluate Dells recent alliance with EMC to accelerate its penetration in the server and storage markets. What new people have competitors added that could alter the competitive landscape 5lAndskeip风景, 前景? Ford and Chrysler, for example, should be taking a very careful look at what the appointment of bob Lutz as vice chairman of General Motors signifies.(6) How strong is the organizational capability to execute the strategy? 组织执行战略的能力如何?Questions that need to be asked about organization capability in situations like this include: Do we have the sales force and sales engineers to win in the new market segments, or are they yesterdays people? The answer requires good input from the people process, where the new organizational structure, the leaders capabilities, and criteria for judging them in the entry phase o this strategy should be discussed in depth. Do we know the technology and have a roadmap 路标of how it will change over time? Do we have a cost structure that will allow us to compete profitably?(7) Is the plan scattered 【scatter 5skAtE分散】or sharply focused? 计划的焦点是分散或是集中? Is the plan too ambitious Am5biFEs有雄心的? What are our priorities to avoid fragmentation 【fragment 5frAmEnt碎片】of effort? Is our leadership team taking on too many market segments simultaneously saImEl5teInIEsly同时地? Will it dilute dai5lju:t冲淡our focus on our original market segment, to the extent that we could lose the golden goose u:s 鹅that is to fund the new segments?(8) Are we choosing the right ideas? 我们选择的构想是否恰当?How do you make the right choices? You can get a good idea from how specific, clear, and robust the ideas are. Then you need a lot of dialogue to make sure that even the ideas that sound good make sense. You start by asking four basic questions about each one: Is this idea consistent kEn5sistEnt一致的with the realities of the marketplace? Does it mesh meF紧密配合 with our organizations capabilities? 【mesh with = To fit together effectively】 Are we pursuing more ideas than we can handle? Will the idea make money?(9) Are the linkages with people and operations clear? 与人员流程及营运流程的衔接是否清楚?Achieving everything weve talked about so far depends on linking the strategy process to the people and operations processes well. The more you and your people know about all three, the better judgments and trade-offs you can make about how well your strategy meshes with your capabilities, and whether it has a reasonable chance of being profitable.In the strategy review the kind of questions about linkage to people and operations should include: The strategy of a business unit clearly lays out how it will reach a new set of customers and ways to get the product qualified in the new segment. If a new organizational structure is required, what new sales management skills will be needed? Are financial resources assigned in the next years budget to build whatever is required to launch entry into the new segment? What are the programs for each quarter? How will the programs be funded quarter by quarter? Will the need for quarterly profits squeeze out these programs? (Superior leaders make the right trade-offs between the short and long terms.”)Or suppose you want to go to the next level by moving into an adjacent E5dVeisEnt邻近的segment? How do you get into the potential customers doors? And how do you get their people to qualify the new productthat is, make sure it meets their specifications and needs? Each of these is both a people and an operations issue, raising such ques
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