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招聘方往往希望知道应聘者的工作性质是否和招聘的职位有关,或者应聘者从以往的工作中吸取到了哪些有用的经验。即便过去的工作和现在应聘的职位无关,也不能说是什么都没学到,因为每份工作都有它可取之处。有时也许由于种种原因,雇员跳槽比较多,但这不一定是坏事,所以如果自己是属于这种情况,可以向雇主说明干过多种工作使自己经验丰富,能为雇主更好的服务。面试:应对薪水的提问Case One Interviewer: Id like to know the salary you expect.Applicant: My salary requirement may be too high, and I hope my primary will not be lower than RMB 4,000. First, I think I am an excellent graduate. Though there will be a transition period, I will soon make profits for the company. Whats more, I think if a company is willing to pay a high salary for a post, it also indicates its importance. And only in this situation can I be convinced that I can get more learning opportunities and better prospects.我的薪酬要求可能偏高,我希望我的起薪不低于4000元。首先我认为自己是一名优秀的大学毕业生,虽然刚到企业需要一段过渡期,但很快我就能为企业创造价值。而且,我也认为,一个企业如果可以开出较高的薪水,可以证明企业对这个职位的重视度。在这样的情况下,我才有信心能从企业获得更多的学习机会和更好的发展机遇。 Case Two Interviewer: Id like to know your salary expectations.Applicant: Since I am a recent graduate , there will be a transition period after I enter the company. So at the beginning, the profits I make for the company will be limited and I dont have specific requirements. But man has to survive. So I hope the salary will be enough to help me to be economically independent from my parents.因为我是一个刚毕业的大学生,进入企业将有一段时间的适应期,一开始为企业创造的价值有限,所以我对薪金没有特定的要求。但人总是要生存的,所以,我希望我的薪金能够让我独立,在经济上不再依赖父母。 面试:如何回答工作期望问题Case One Interviewer: What do you want most from your work?Applicant: I hope to get a kind of learning, to get skills from my work. Though I have studied in school for nearly 16 years, I have only learned knowledge. In the university, I got no chance to see real life and didnt get working skills. So I want to learn some working skills and become a professional in an industry.我最希望得到的是一种学习,能让我学到工作的技能。虽然我已经在学校学习了快16年,但只是学习到了知识,在学校里,没有机会接触到真正的社会,没有掌握一项工作技能,所以我最希望获得一项工作的技能,能够成为某一个行业领域的专业人士。 Interviewer: Why did you choose us?Applicant: As the saying goes, well begun is half done. Your company is a famous one in the industry and boasts a high reputation. I hope to choose your company as the beginning of my career. I can not only learn new things, but set a solid foundation for my future career as well.俗话说良好的开端是成功的一半。贵公司是行业内的知名公司,享有很高的声誉。我希望选择贵公司作为事业的开端,不仅可以学到新东西,而且为我将来的发展打下良好的基础。 Case Two Interviewer: What do you hope this job will give you?Applicant: I hope this job will give me a chance to take responsibility. In more than ten years of study as a student, I have never taken any responsibility in any real sense or earned money for a company. I think people can only become mature by taking on responsibility. I hope this work will give me the chance to develop fully.我希望这份工作可以给我一个承担职责的机会。在过去十几年的学习生涯中,作为一名学生,我从来没有在真正意义上承担过责任,为一个企业盈利。我认为,人是通过承担一定的责任才能成长、成熟的,我希望这份工作能够给予我发展的机会。 面试:如何应对角色扮演的问题角色扮演是各大外企招聘时经常采用的方式之一。回答这类问题的要点是应聘者一定要设身处地、把自己当作角色中的人物。另外,基于任何角色提出的问题根本的目的是要考察应聘者对公司的态度,所以在角色扮演时,要把自己想象成该角色,也要站在全公司的角度来考虑问题,所谓大处着眼、小处着手,方能立于不败之地。 Case One Interviewer: You are a director of our company and you are in charge of a project. There are six people in the project team. Due to different opinions, the team is split into two parts at a meeting and they are debating ferociously. At this time, as a leader, what will you do to coordinate the two parts? If the two parts disagree, what will you do then?如果你已经成为我公司的一名主管,由你负责管理一个项目。在该项目的团队中一共有六个人。在一次会议上,由于观点不同,团队分成两派,,进行了激烈的争论,这时,你作为领导者该如何协调?如果两方不能达成共识,你又会怎么办? Applicant: First, I will listen to both sides carefully, and make my own judgment. If I prefer one side, I will give facts and data to persuade the other side. If my opinion is between the two sides, I will also give facts and data to prove my opinion right. It is better that the two sides will agree on it. If not, I will stick to my opinion and allow the colleagues who keep reserved opinions to give more data and communicate with me. In short, my principle is that everything should be based on data and facts. Every colleague has the right to express his opinion. I will try my best to make all people agree on one thing. If I fail, I will make my decision, as a leader.首先我会仔细聆听双方的观点和理由,并作出我的判断。如果我倾向于其中一方的观点,我会拿出数据和事实来说服另一方;如果我的观点是介于两者之间,我同样会基于数据和事实来证明我的立场。如果最后大家能够达成共识自然最好。如果不能,我会坚持我的观点,但允许持保留意见的同事拿出更多的数据来和我沟通。总之,我的原则是,用数据和事实说话,每一位同事都有权表达他的观点,我会尽量让大家达成共识。如果不行,那作为领导者,我会做出一个决定。 点评:该求职者能够基于数据和事实说话,既不是独断专行,也不做和事老,这充分表现了他处理问题的成熟程度。 Case Two Interviewer: You are now a team member and if your leader has made a decision but you dont quite agree with this decision and other members dont express any special opinions, what will you do?如果你现在是一个项目的团队成员,如果你的领导已经作出了一个决定,但你个人对这个决定不十分赞同,而其他的成员没有表达特别的意见,那你会怎么做? Applicant: If my leader has made a decision, but I myself dont quite agree with this decision and other members dont express any special opinion, I will still express my opinion. If the leader doesnt agree with me, I will make my own judgment. If this decision isnt very important, then as a team member, I will act according to what the leader has decided. If this is a key decision, I will gather related information to support my view and try to persuade my leader.如果我的领导已经做出了一个决定,但我个人对这个决定不十分赞同,而其他的成员没有表达特别的意见,这时候问我仍然会提出我的意见。如果领导不同意,那我会做出自己的判断。如果我们这个决定并不是十分重要的,那么作为团队成员,我会遵照领导的决定来执行;如果是一个关键的决定,我会搜集相关的材料为我自己的观点寻找支持,力求说服领导。 点评:虽然只是一个团队成员,但该求职者仍然能够大胆地提出自己地意见,并且能够就问题做出理性的判断,能够让面试官觉得该求职者是真正站在公司的立场上看待问题,并且体现了他处理问题的成熟性。面试对策:通用类问题1. Tell me about yourself! 对策:Keep your answer to one or two minutes; dont ramble. Use your resume summary as a base to start from.2. What do you know about our company? 对策:Do your homework before the interview! Spend some time online or at the library researching the company. Find out as much as you can, including products, size, income, reputation, image, management talent, people, skills, history and philosophy. Project an informed interest; let the interviewer tell you about the company. 3. Why do you want to work for us? 对策:Dont talk about what you want; first, talk about their needs: You would like to be part of a specific company project; you would like to solve a company problem; you can make a definite contribution to specific company goals. 4. What would you do for us? What can you do for us that someone else cant? 对策:Relate past experiences that show youve had success in solving previous employer problem(s) that may be similar to those of the prospective employer. 5. What about the job offered do you find the most attractive? Least attractive? 对策:List three or more attractive factors and only one minor unattractive factor. 6. Why should we hire you? 对策:Because of your knowledge, experience, abilities and skills. 7. What do you look for in a job? 对策:An opportunity to use your skills, to perform and be recognized. 8. Please give me your definition of a . (the position for which you are being interviewed). 对策:Keep it brief - give an action- and results-oriented definition. 9. How long would it take you to make a meaningful contribution to our firm? 对策:Not long at all - you expect only a brief period of adjustment to the learning curve. 10. How long would you stay with us? 对策:As long as we both feel Im contributing, achieving, growing, etc. 面试对策:管理类问题应聘管理人员职务的时候,面试官肯定会问到你的管理经验和方法,该如何回答这类问题呢?下面就给大家提供一些对策。 1. You may be overqualified for the position we have to offer. 对策:Strong companies need strong people. A growing, energetic company is rarely unable to use its employees talents. Emphasize your interest in a long-term association, pointing out that the employer will get a faster return on investment because you have more experience than required. 2. What is your management style? 对策:(If youve never thought about this, its high time you did.) Open-door management is best. And you get the job done on time or inform your management. 3. Are you a good manager? Give an example. Why do you feel you have top managerial potential? 对策:Keep your answer achievement- and task-oriented; emphasize management skills - planning, organizing, interpersonal, etc. 4. What do you look for when you hire people? 对策:Skills, initiative, adaptability. 5. Did you ever fire anyone? If so, what were the reasons and how did you handle it? 对策:Give a brief example of a time when you faced this, and stress that it worked out well. 6. What do you see as the most difficult task in being a manager? 对策:Getting things planned and done on time within the budget. 7. What do your subordinates think of you? 对策:Be honest and positive.they can check your responses easily. 8. What is your biggest weakness as a manager? 对策:Be honest and end on a positive note, e.g. I dont enjoy reprimanding people, so I try to begin with something positive first. 面试对策:离职和跳槽 1. Why are you leaving your present job? 对策:Refine your answer based on your comfort level and honesty. Give a group answer if possible, e.g. our department was consolidated or eliminated. 2. How do you feel about leaving all of your benefits? 对策:Concerned but not panicked. 3. Describe what you feel to be an ideal working environment. 对策:One in which people are treated as fairly as possible. 4. How would you evaluate your present firm? 对策:Its an excellent company that afforded me many fine experiences. 面试对策:针对简历的问题面试的时候,面试官都会针对你的简历提出一些问题。下面就为大家提供一些应对此类问题的对策。 1. Why havent you found a new position before now? 对策:Finding a job is easy; finding the right job is more difficult. Stress that you are being selective, and are looking for the right fit. 2. Had you thought of leaving your present position before? If so, what do you think held you there? 对策:Explain that your job is no longer challenging and that you feel your talents are best used elsewhere. 3. What do you think of your boss? 对策:Be as positive as you can, even if you dont really believe it. 4. Would you describe a situation in which your work was criticized? 对策:Be as positive as you can and emphasize what you learned from the situation. 5. What other types of jobs or companies are you considering? 对策:Keep your answer related to this companys field, and dont give out specific company names. 面试对策:工作习惯与方式工作习惯与方式方面的问题也是面试中常常会问到的,比如问你能否在压力下工作、能否接受加班等等。对于这类问题的回答,下面给大家提供一些tips。 1. If I spoke with your previous boss, what would he say are your greatest strengths and weaknesses? 对策:Emphasize your skills, and dont be overly negative about your weaknesses. Its always safer to identify a lack of a skill as an area for improvement rather than a shortcoming. 2. Can you work under pressures, deadlines, etc.? 对策:Yes, its a way of life in business. Be sure to cite examples of your success. 3. How have you changed the nature of your job? 对策:Explain how you have improved the efficiency, productivity, and the like. 4. Do you prefer staff or line work? Why? 对策:It depends on the job and its challenges. 5. In your present position, what problems have you identified that had previously been overlooked? 对策:Keep it brief and dont brag. 6. Do you feel you might be better off in a different size company? Different type company? 对策:It depends on the job - elaborate slightly. 7. How do you resolve conflict on a project team? 对策:Explain that communication is important, and that you would first you discuss the issues privately. 8. What was the most difficult decision you ever had to make? 对策:Try to relate your response to the prospective employment situation. 面试对策:薪资问题薪资问题是个比较棘手的问题,说得多了恐怕公司不能支付、也不会雇用你,说得少了又离实现自己的目标太远。因此建议各位在求职之前要好好研究一下该行业和职位的工资水平。现在网上晒工资的人很多,你会找到你想要的数据的,以此作为谈判的基础,就会容易的多。 1. How much are you looking for? 对策:Answer with a question, e.g., What is the salary range for similar jobs in your company? If the interviewer doesnt answer, then give a range of what you understand you are worth in the marketplace. 2. How much do you expect, if we offer this position to you? 对此:Be careful; the market value of the job may be the key answer, e.g., My understanding is that a job like the one youre describing may be in the range of _. 3. What kind of salary are you worth? 对策:Have a specific figure in mind. dont be hesitant. 面试对策:性格问题关于性格的问题是面试中可能会被问到的问题之一。下面是一些如何回答此类问题的对策。 1. Do you generally speak to people before they speak to you? 对策:It depends on the circumstances. 2. What was the last book you read? Movie you saw? Sporting event you attended? 对策:Talk about books, sports or films to show that you have balance in your life. 3. What is the toughest part of a job for you? 对策:Be honest. Remember, not everyone can do everything. 4. Are you creative? 对策:Yes. Give examples that relate to your current job. 5. How would you describe your own personality? 对策:Balanced is a good word to use, but remember the type of company you are interviewing at. Some companies may want someone who is aggressive and a go-getter. 6. Are you a leader? 对策:Absolutely! Cite specific examples using your current job as a reference point. 7. What are your future goals? 对策:Avoid, I would like the job you advertised. Instead, give long-range goals. 8. What are your strengths? 对策:Present at least three and relate them to the company and job you are interviewing for. 9. What are your weaknesses? 对策:Dont say that you dont have any. Try not to cite personal characteristics as weaknesses, but be ready to have one if the interviewer presses. Turn a negative into a positive answer: I am sometimes intent on completing an assignment and get too deeply involved when we are late. BASIC EXPRESSIONS 基本句型表达1) Do you have any work experience in this field?你有这个行业的工作经验吗?2) What kind of jobs have you had?你做过哪些工作?3) What抯your responsibility at your present work unit?现在这个单位你负责什么工作?4) I am responsible for product distribution.我负责产品销售。5) I have 4 years experience in staff management.我有四年管理员工的经验。6) I have experience as a receptionist.我做过接待员。7) What have you learned from the jobs you have had?你从过去的工作中学到了什么?8) Would you like to tell me something about your outstanding achievements?谈谈你的工作业绩好吗?9) How would you evaluate the company you are with?你将如何评价你现在的公司?CONVERSATIONS 会话(A=Applicant I=Interviewer)Dialogue 1I: Do you have any work experience in this field?A: Yes. After my graduation from university, I worked as a Customer Service Coordinator in a foreign representative office, and then I transferred to a joint venture as a Market Deve1opment Manager. So I am familiar with the market in China.I: What have you learned from the jobs you have had?A: I learned to be patient when dealing with customers complaints and try my best to solve them. In addition, I learned at my previous jobs how to cooperate with my colleagues.I: Does your current employer know you are looking for another job?A: No, I haven抰 discussed my leaving plans with my current employer, but I am sure he will release me.I: What is your impression of your present company?A: Very good.I: What would your current colleague say about you? A: They would say I抦a dependable and hard worker. I: 你有这个行业的工作经验吗?A: 有,在我大学毕业后,我就到一家外企代理处做了一名顾客服务协调员,之后我转到一家合资企业做市场发展部经理,所以我对中国市场非常熟悉。I: 那你从以前的工作中学到了些什么?A: 我学会了在处理客户的抱怨时要有耐心而且要尽力为他们解决困难。而且,我还学会了如何与同事共同合作。I: 你现在的老板知道你在找另一份工作吗?A: 不知道,我还没有和他讨论我要离职的计划,但我坚信他会让我走的。I: 你对你现在这个公司印象如何?A: 非常好。I: 你现在的同事会如何评价你呢?A: 他们会说我是一个值得信赖并且工作刻苦的人。Dialogue 2I: What kind of jobs have you had?A: I have been a Production Manager.I: How many years have you worked as a Production Manager?A: 3 years.I: Would you like to tell me something about your outstanding achievements?A: I had introduced an advanced product line, which increased the output and lessened the cost.I: Wonderful. Then how many employers have you worked for?A: Frankly speaking, three. If your company employs me, it will be my fourth. I: Then have you received any award at your present company?A: Yes. I was awarded the title of advanced Worker last year.I: How would you evaluate the company you are with?A: Although I could not say that everything is perfect there,I still very much appreciate what the company has given me,especial many chancesI: How would your colleagues evaluate you?A: They would say I am a responsible friend and a capable colleague.I: Can you get recommendations from your present employers?A: Yes, I have brought them with me. Here they are.I: Do you have any questions?A: I think that you have covered all the important points already. But if I have any questions later I will contact you. I: 你都做过什么工作?A: 我做过生产经理。I: 你做了几年的生产经理?A: 三年。I: 能给我谈谈你的突出业绩吗?A: 我曾经引进了一条先进的生产线,产量得到了提高,而且成本也降了下来。I: 非常不错,那你为几个雇主工作过?A: 坦白地说,三个。如果我被贵公司录取,这将是我第四份工作。I: 那你在目前这个公司获得过什么奖励吗?A: 有,去年我获得了“先进工作者”的称号。I: 你将如何评价你现在的公司?A: 虽然我不能说它尽善尽美,但我仍然非常感谢它给了我很多,尤其是许多机会。I: 你的同事会如何评价你呢?A: 他们会说我是一个值得信赖的朋友和很有能力的同事。I: 你目前这个雇主能给你写推荐信吗?A: 可以,我已经把它带来了,给你。I: 你有什么问题要问吗?A: 我想你已经把所有重点都提到了,不过如果以后我有什么问题,我会与你联系的。coordinator 协调员 representative office 代表处,代理处joint venture 合资企业 cooperate 合作,协作colleague 同事,同僚 dependable 可靠的outstanding 突出的,显著的 introduce 引进,传入,介绍prize 奖励 evaluate 评价perfect 完美的 capable 能干的,有能力的appreciate 感激 recommendation 推荐(信),介绍(信) 谈论工作经验是表现自己是该职位合适人选的良机,可以运用事例说明自己的工作经验和成就,如曾经一手成立了新部门、新系统、找到新客户等。不过,切记答案要言简意赅,不要长篇大论。至于没有或工作经验很少的毕业生,可将一些在学校生活学到的东西联系到申请的工作上。例如,上学时曾经当过学生会主席便可以用实例证明自己有领导才能。询问工作经验的句型还有:1)Please tell me about your working experience. 能告诉我你的工作经验吗?2)Have you ever been employed? 你被雇佣过吗?3)What kind of job are you doing now? 你现在做什么工

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