银行英语口语培训《帐户服务》精品PPT.ppt

bankingenglish bankingenglish frequently handledbankingbusinessesforforeigners accountservices openingaccounts passbook debitcards onlinebanking handlingcounterfeitnotesloss reportingatmproblemsbankcardbusiness cashwithdrawalwithforeigncardforeignexchange foreignbanknotesintormb cashingtraveler schecksfcypurchase 1 foreigntravelersorshort termvisitorstochina fcypurchaselimitiswithin500usdollars 2 expatriatesworkinginchinaoutwardremittance overseasremittance moneytransfertoothercitiesinchina bankingenglish 营业部经常遇到的外籍人士办理的业务 帐户服务 新开账户 存折 借记卡 网上银行 假币处理挂失处理atm机交易故障 吞卡处理等 银行卡 外卡取现外币兑换 结汇 外币现钞兑换人民币 旅行支票兑付购汇 1 来中国旅游 短期来华外籍人士购汇 500美元限额 2 在华工作的外籍人士购汇对外汇款 境外汇款 向外省市汇款 bankingenglish accountsservices帐户服务differentaccountsopeningaccounts passbook debitcards closingaccounts cancel freezeanaccount deposits withdrawalshandlingcounterfeitnoteshandlingloss reporting card pin passbook accounts 帐户类别rmba c foreigncurrencya c fcy foreignexchangea c foreigncasha ccorporateaccount personalaccount bankingenglish accounts 帐户类别 活期乙种外币活期存款fcydeposits外币包括 美元 欧元 日元 港币 英镑 加拿大元 澳大利亚元 瑞士法郎 新加坡元和澳门元 仅限广东省 bankingenglish accounts 帐户类别 活期乙种外币活期存款fcydeposits外币包括 美元 欧元 日元 港币 英镑 加拿大元 澳大利亚元 瑞士法郎 新加坡元和澳门元 仅限广东省 youcanhavedifferentcurrenciesinonepassbook suchasrmb usdollar euro japaneseyen hongkongdollar poundsterling canadiandollar swissfranc australiandollar singaporedollarandmacaupataca bankingenglish bankingenglish bankingenglish bankingenglish accounts 帐户类别 活期savingsaccount demanddeposit currentaccountpassbookforcurrentaccountinrmbandfcy比较 国外 checkingaccount checkbook 国外 savingsaccount non interest bearingaccount bankingenglish passbookpassbook bankbook accountbookwewillissueyouapassbook youcandepositandwithdrawagainstthepassbook alltransactionitemswillbepostedinthepassbook 银行 letmehelpyouupdateyourpassbook 客户 wouldyoucheckthebalanceforme 银行 certainly oh yes themoneyisalreadythere hereisyourupdatedpassbook bankingenglish accounts 帐户类别 活期rmbsavingsaccountpersonalsettlementaccount 办理和使用电子借记卡 开通电话银行 网上银行等电子渠道服务 代缴纳电话 手机 水电煤气等各种公用事业收费 atm取现 商户消费等 bankingenglish accounts 帐户类别 活期个人人民币活期储蓄存款账户savingsaccountpersonalsettlementaccount个人人民币结算账户linkedwithdebitcard银行 youcanlinksavingsaccountwithcreditcardaccount telephonebankingaccount internet bankingaccountyoucanenjoyagencypaymentservicefortelephonebills water gas electricitybills bankingenglish billwouldyoupleasesettlethebill 请付账 银行 howwouldyoulikeyourmoney 客户 canihaveitallinone hundred dollarbills foreignbillforcollection外币票据托收cleanbill光票 bankingenglish accounts 帐户类别fundaccountmarginaccountpayrollaccountreserveaccountstructureddepositforeigncurrencylinkedprincipal protectedstructureddepositinterestratelinkedprincipalprotectedstructureddeposit bankingenglish accounts 帐户类别 对公帐户种类basicdepositaccountgeneraldepositaccounttemporarydepositaccountspecialdepositaccount bankingenglish accounts 帐户类别 对公帐户种类basicdepositaccount基本存款帐户generaldepositaccount一般存款帐户temporarydepositaccount临时存款帐户specialdepositaccount专用存款帐户 bankingenglish account 帐户类别 定期timedeposit fixeddepositaccount termdeposit定期存款的形式all in onepassbookfortimedepositinrmbandfcycdaccount certificateofdeposit courtesycd客户 canicashthecertificatebeforethematuritydate bankingenglish certificatecertificateofdepositincomecertificatetaxcompletioncertificateemploymentcontract比较 slipreceipt bankingenglish account 帐户类别 定期储蓄存款的品种 timedepositoflump sumdepositandwithdrawal起存 人民币存款rmb50元 乙种外币存款为不低于rmb500元的等值外币call noticedepositaccount起存 rmb50 000元或美元1 000元客户 isthereanyminimumsumfor7 daycalldeposit 银行 yes theminimumsumis500 000usdollars bankingenglish account 帐户类别 定期储蓄存款的品种 timeorcurrentoptionaldeposit 起存 rmb50元 仅rmb存款 principal receivingandinterestwithdrawingtimedeposit 起存 rmb5 000元 仅rmb存款 timedepositofsmallsavingsforlump sumwithdrawal 起存 每月5元起存 仅rmb存款 educationaldeposit 起存 50元 最高为20 000元 仅rmb存款 bankingenglish accounts 客户开立活期的需求 client 我能在你们银行开立一个随时可以存取款的户头吗 teller 当然可以 您可以开立一个活期帐户 bankingenglish accounts 客户开立活期的需求 client caniopenanaccountheresoicandepositandwithdrawanytimeiwant teller certainly youcanopenacurrentaccountwithourbank bankingenglish openingaccounts 新开户告知客户若需要开立借记卡户 必须本人办理openingadebitaccountmustbehandledbytheaccountholderhimself 若办理非预制卡 需提醒客户7天后本人携带证件领卡 不可代办 ifyoudon twanttohaveaready madedebitcard youneedtocometoourbankagainsevendaysfromnowtocollectthenewcardyourselfwithourvalidpassport bankingenglish accounts 帐户类别 活期thecustomermaydepositorwithdrawfundsfreelyatanybusinessoutletsofbankofchinaagainstasix digitpassword 请为您的帐户设置六位数字的密码 并两次输入密码 bankingenglish bankingenglish passwordsecretcodewithdrawbypassword凭密码取款iwanttodrawmoneyagainstpinnumber whatistheexchangerateforusdagainstrmb pin personalidentificationnumber密码pleaseenterasix digitpinnumbertwice keyin input accounts 帐户类别 活期预留密码方可通存通兑thecustomermaydepositorwithdrawfundsfreelyatanybusinessoutletsofbankofchinaagainstasix digitpassword 请为您的帐户设置六位数字的密码 并两次输入密码 pleasesetasix digitpasswordforyouraccount wouldyoupleaseinput enteryourpassword pinnumbertwice bankingenglish accounts 客户开立活期 要求客户填写开户申请书applicationformforopeningpersonalsettlementaccountdepositslip bankingenglish accounts 客户开立活期 审核客户有效证件canihaveyourpassport please 1 存款实名制 不得使用匿名或假名开户depositinthenameofthedepositor开户申请书可以由本人或代办人填写如果开立个人结算账户 必须由本人代理 不得代办iamsorry youcan tentrustsomeoneelsetoopenpersonalsettlementaccount youmustopenpersonalsettlementaccountinperson 2 证件的有效性 外国公民有效护照canihaveyourpassport please bankingenglish bankingenglish id 要求客户出示有效身份证件validid mayihaveyourpassport please wouldyoupleaseshowmeyourpassport 对私 passporttemporary permanentforeignresidencecertificate对公 businesslicense营业执照sealcard印鉴卡enterprisestandardcodecertificate企业标准代码证签章sealsealcard印鉴卡company sbusinessseal单位公章corporateseal法人章specialfinancialstamp财务专用章pleaseremembertostampthemwithyourcorporateseal accounts 客户开立活期 initialdeposit firstdeposittheminimuminitialdepositofrmbdepositisrmb1 theminimuminitialdepositofforeigncurrencydepositisrmb100oritsequivalentforeignexchange bankingenglish accounts 客户开立活期 比较minimumbalance银行 forafcystatementsavingsaccount amonthlyservicefeeofusd15 orequivalent willbeapplicableiftheaveragebalanceintheaccountislessthanusd50 000 orequivalent bankingenglish accounts 客户开立活期 审核开户申请书要素是否齐全 bankingenglish accounts 客户开立活期 现金存款唱收偿付 并清点现金 核对数量 辨别真伪 bankingenglish amount 货币金额的朗读银行卡挂失手续费为15元 我想把剩余的2050欧元存入帐户 3500加元5千人民币 存三个月这是五千美金 您的帐户中只有4020 58英镑 我想开个外币帐户 这是1万澳元 当前美元活期存款利率为1 15 bankingenglish amount 货币金额的朗读thechargeforbankcardlossreportingis15yuan iwanttodeposittheremaining2050eurosintheaccount 3500canadiandollarshereis5 000dollars thereisonly4020 58poundsinyouraccount iwanttoopenafcaccount hereis10000australiandollars theusdsavingsaccountrateis1 15 atthemoment bankingenglish accounts 客户开立活期 打印存折 打印存款凭条后 核对后 请客户核对凭条内容 并签字确认wouldyoupleasecheckthedepositslipandsignyournameonit bankingenglish accounts 客户开立活期 交还客户存折 回单 证件 提醒客户核对物件和金额hereisyourpassbook passportandtheslip pleasehaveadoublecheck bankingenglish accounts 客户开立活期 开户申请书可以由本人或代办人填写如果开立个人结算账户 必须由本人代理 不得代办银行 本项业务不能代办 必须亲自本人办理 agent bankingenglish accounts 客户开立活期 开户申请书可以由本人或代办人填写如果开立个人结算账户 必须由本人代理 不得代办iamsorry youcan tentrustsomeoneelsetoopenpersonalsettlementaccount youmustopenpersonalsettlementaccountinperson 银行 本项业务不能代办 必须亲自本人办理 iamsorry butyoucan thandlethebusinessonagency youmustcometoourbanktodothebusinessinperson agent bankingenglish bankingenglish account 帐户类别 定期存期termdepositterm depositperiod比较 thetermofthecreditcard validperiodthetermoftheloan bankingenglish termthedeposittermsforfcyareonemonth threemonths sixmonths oneyearandtwoyears plsselectadeposittermbeforeyouopenana c bankingenglish maturityfixedmaturityupon atmaturitymaturitydate duedatebeforematuritydateamaturedcertificateoftimedepositthetimedepositwillbeautomaticallyreneweduponmaturity duewithdrawwhenduebeforetheduedateoverdueduetocommunicationcut off bankingenglish bankingenglish accountsservices帐户服务makingdeposits存款 bankingenglish deposit存款put placemoneyintheaccount parkyoucanusethedebitcardtodepositandwithdrawinanybocoutletalloverchina cross bankdeposit withdrawalrentasafedepositboxinitialdeposit firstdeposit客户 iwanttodepositsomeforeigncurrency 银行 doyoupreferdemanddepositortimedeposit bankingenglish deposit存款 利息入帐 wewillcreditinteresttoyouraccounteveryquarter theinterestisaddedtoyouraccounteveryquarter bankingenglish renew续存automaticrenewaluponmaturityifyoudonotwithdrawyourmoneyuponmaturity theprincipalplusinterestwillbeautomaticallyrenewedaccordingtothesamedepositterm uponmaturity youcanrenewtheprincipalthentheinterestwillbetransferredtoyoursavingsaccount oryoumayrenewboththeprincipalandinterest 比较 afteryoureportlossofyourpassword wewillrenewyouraccountinsevendays bankingenglish accountsservices帐户服务makingwithdrawal取款 bankingenglish 取款withdraw draw takeoutcashfrommyvisacardthecashwithdrawalchargeis3 oftheamountyouwithdraw anditisdeductedautomaticallyfromyourcard thisisthestandardchargeofvisaandmasterorganization 客户 caniwithdrawmoneybeforetheduetimeifihaveanurgentneed drawbeforematuritymakeanearlywithdrawalwithdrawinpart infullpleasesignyournameonthedepositslip bankingenglish draw whatcanidoforyou iwanttowithdraw50 000yuanfrommydebitcard haveyoumadeanoticeinadvance yes bankingenglish 取款overdrawthisaccountisnotallowedtobeoverdrawn overdraftfee bankingenglish limitcashwithdrawallimitfromatms 2 500yuaneachtime thetotalamountofwithdrawalperdaycannotexceed20 000yuan surgelimitvs declinelimitcreditlimit creditline bankingenglish accountsservices帐户服务closingaccounts销户 cancel close销户销户日利息计算 ifthesavingsaccountisclosedbeforethedateofinterestsettlement theinterestiscalculateduptothedaybeforetheaccountclosingdateattheinterestrateforcurrentdepositsquotedfortheclosingdate closed endfunds bankingenglish bankingenglish accountsservices帐户服务lossreportingof passbook debitcards pinnumber cd bankingenglish loss 口头挂失客户 mycardisstolen missing 银行 haveyoureportedlossofyourcardbyphonetomaketemporaryloss reporting ifyoumakelossreportingasap bytelephoneorotc yourmoneywillbesafe bankingenglish loss 正式挂失银行 youshouldimmediatelydialcustomerservicehotlinefirstforinformalloss reporting thenyouneedtocometotheaccount openingbanktomakeformalloss reporting pleasefillintheloss reportingform bankingenglish loss 挂失处理及费用don tworry yourmoneyisstillthere thereisnoconsumptionorwithdrawalrecordinyouraccountyet ihavemadethestop paymentforyouraccount thechargeforlossreportofdebitcardis15yuan replaceanewcard passbook bankingenglish loss 案例 挂失存折reportingalostpassbook excuseme ilostmypassbookthismorning 很遗憾 您是想办理挂失吗 yes 可以看一下您的护照吗 bankingenglish accountsservices帐户服务checkingbalance查询帐户余额 checkingbalance柜台查询余额 客户 canyoucheckthebalanc