研究生商务英语课件 Business English Unit 3 Organiza.ppt

unit3 organisation howmanypeopleworkinyouroffice abouthalf anonymous startingup organizationsinallshapesandsizes organisations cornershoprunbyanoldcouple thechinesearmy thebbc abarberworkingwith2assistants amultinationalwithoperationsin120countries schools wto governments theunitednations hotels discussion 1 lookatthephotoonp 22 wouldyouliketoworkinthebuildinginthephoto explainwhyorwhynot 2 p 22 b scoring 3 whatkindoforganizationwouldyouliketoworkforwhenyougraduatefromjiangnanuniversity vocabularylearningeachstudentwillgetonecardandfindtheotherstudentwho sgotthesamecardindifferentlanguages card1inunit3 leveli ii rememberingandunderstanding vocabulary subsidiary factory plant callcentre servicecentre headoffice distributioncentre warehouse branches outlets 子公司 工厂 呼叫中心 服务中心 总部 配送中心 仓库 分店 经销店 a 1 stocklevelshavebeenlowfortwoweeksnow 2 canyoue mailthesesalesfiguresthroughtoheadofficeassoonaspossible branch outlet 3 holdonaminuteplease i lltransferyoutoasupervisor callcentre 4 weneedtodeliverthisconsignment 托付物 onfriday distributioncentre b 5 theproductionlineisoperatingatfullcapacity 6 theboardofdirectorshavefixedtheannualgeneralmeetingfortuesdaythesecond 7 whydowealwayshavetocheckwiththeparentcompanybeforemakingdecisions 8 allourengineersareoutworkingonrepairsatthemoment c jiangnanuniversity sd sfe st library officeofinstruction divisionofss affairs d bureaucraticcaringcentralisedconservativedecentraliseddemocraticdynamichierachicalimpersonalmarket drivenprofessionalprogressive goodqualities a andbadqualities b ofanorganisation canyouaddanyothers efficientforward lookinginefficientleanresponsiveunresponsivebackward reading asuccessfulorganisation headquarters renovated helsinki chaos wander portable formula ingredient pl 总部 a 改修的 改建的 赫尔辛基 芬兰首都 n 混乱 v 漫步 a 可携带的 轻便的 n 配方 公式 n 原料 成分 para 1 dirtybusiness brightideas 活儿脏 点子棒 vocabulary jumpsuits upbeat blazer budgetreport abolish rulesandregulations perk n 连衫裤工作服 a 乐观的 欢乐的 n 不与裤子配套的 运动上衣 n 预算报告 v 废止 废除 n 规章制度 n 特权 优待 para2 polish shampoo supervisor accountability fanatical benchmarks intranet upcoming v 擦 v 清洗地毯等 n 管理员 n 负责 a 狂热的 n 标准 尺度 n 内联网 a 即将来临的 para3 6 module rigorous n 模块 a 严格的 苛刻的 readforunderstanding 1 readpara 1andfinishexercisea 2 readthewholearticleandfinishexerciseb c d readandtranslate 1 locatedinarenovatedfilmstudiointheheartofhelsinki theofficeexplodeswithcolour creativityandchaos para 1 它 总部 坐落在赫尔辛基市中心一家翻新过的电影制片厂里 里面色彩炫烂 气氛喧闹 彰显着非凡的创造力 2 thewallsarebrightred whiteandyellow theemployeeswanderthehallstalkingonyellowportablephones para 1 墙壁刷上了明亮的红色 白色和黄色 员工在大厅里来去行走 不时用黄色的手提电话交谈 3 liisajoronendevelopedsolcleaningservice11yearsago outofa150 year oldindustrialempireownedbyherfamily para 1 丽莎 乔洛南11年前在家族拥有的150年工业帝国的基础上开发了sol清洁服务 4 itscleanerswearredandyellowjumpsuitsthatreinforcethecompany supbeatimage para 2 sol的清洁工穿着红色和黄色的连身衣裤 强化了公司的乐观形象 5 lotsofcompaniestalkaboutdecentralisingresponsibilityandauthority para 4 许多公司谈论下放责任和权力 6 liisajoronenbelievesinautonomy butshe salsokeenonaccountability para 5 丽莎 乔洛南相信自主性 但她也关注责任感 7 solisfanaticalaboutmeasuringperformance itdoessofrequentlyandvisibly andfocusesoncustomersatisfaction para 5 sol十分注重业绩评估 并频繁地 大张旗鼓地进行评估 其中重点关注客户满意度 8 everytimesollandsacontract forexample thesalespersonworksatthenewcustomer ssitealongsidetheteamthatwilldothecleaninginthefuture para 5 例如 每次sol签订合同时 销售人员与团队人员一起到要进行清洁工作的新顾客的现场 9 togethertheyestablishperformancebenchmarks para 5 他们共同设定清洁的标准 10 sothecompanystoresallcriticalbudgetdocumentsandperformancereportsonitsintranet alongwithtrainingschedules upcomingeventsandcompanynews para 6 因此 公司是在内联网上储存所有重要的预算文件和业绩报告以及培训计划 活动安排和公司新闻 furtherinformation fastcompany fastcompanyisafull colorbusinessmagazinethatreleases10issuesperyearandfocusesontechnology business anddesign robertsafianhasbeentheeditor in chiefsince2007 havingpreviouslyworkedatfortune time andmoney themagazinehaswonnumerousindustryawards leveliii iv applyingandanalyzing discussion 1 wouldyouliketoworkinacompanylikesol explainwhyorwhynot 2 wouldlissajoronen sideasworkinyourowncompanyororganisation levelv vi evaluatingandcreating casestudy auricbank casestudy background wordsandexpressions atcompetitiveprices 具有竞争力的价格majorreorganisation 重大重组in house a workingwithinacompanyororganisation 内部的unprofitable 不赚钱的 uk toprovideexcellentserviceatcompetitiveprices needtocost thecostofprovidingcustomerservices s a callcenters 1 makechangesin house2 outsourcetoukcallcenters3 outsourcetolow costcountries lossof 1 5billionbfinvestmentinunprofitableareasofbusiness negative 1 chargingtoomuch 2 nolongerseenas caring 1 lastyear lost 1 5billion2 majorreview3 conclusioinsfromthereview 1 chargingtoomuch 2 lostitsimageofa caring bank 3 reducecosttoboostprofitsandshareprice tocutcost abisnowconsideringanumberofoptionsconcerningthelocationofitscallcentres currentsituation 3largecallcentresincitiesinthesouthofengland 4options 1 keepthecallcentresin house2 outsourcethecallcentrestoacompanyinsouthafrica3 outsourcethecallcentrestoacompanybasedinscotland4 outsourcethecallcentrestoacompanyinindia task workingroupsof4assumetherolesofdirectorsofabameetingof4directors studenta option1 p 141 t3 studentb option2 p 147 t1 studentc option3 p 149 t1 studentd option4 p 140 t1 considerthe4options pros cons persuadetheotherdirectorsthatyouroptionsistherightonforab writing asadirectorofab writeashortreporttothechiefexecutivegivingboththesummaryofthefouroptionsandyourrecommendations ref collinsenglishforbusiness writi