罗宾斯管理学课后习题--Chapter 4 Quiz.doc

Chapter 4 QuizThis activity contains 40 questions. 1A car company that improves their engines so their cars get higher than the legally required minimum standard for miles per gallon is practicing:A. social responsivenessB. social obligationC. the classical viewD. issue intensityE. social responsibility2A company improving air pollution standards at their firm to meet the minimum levels required by law is practicing:proactive approachaccommodative approachobstructionist approachclassical approachdefensive approach3Which of the following is an argument for social responsibility?dilution of purposeviolation of profit maximizationlack of accountabilitytoo much powerpublic expectations4A major argument against social responsibility suggests that there are no direct lines of social accountability from the business sector to the public.TrueFalse5A major argument against social responsibility suggests that business people lack the necessary skills to address social issues.TrueFalse6A major argument against social responsibility suggests that by allowing business to pursue social goals, it would decrease the power of business.TrueFalse7. A manager who makes decisions to promote workers based on merit because she believes this is fair to everyone accepts the _ view of ethics.code of ethicsintegrativetheory of justiceutilitarianrights8. A manager who requires all employees to wear safety glasses even though they dont like wearing them because he believes this policy will make the workplace safer for everyone and will protect the company from a lawsuit, believes in the _ view on ethics.utilitarianintegrativerightstheory of justicecode of ethics9. A manager who sets a policy that allows a worker to challenge the fairness of promotion policies because she wants to make sure that individuals rights are protected subscribes to the _ view on ethics.code of ethicsintegrativetheory of justiceutilitarianrights10. A way to improve ethical behaviour that allows a manager to learn about an individuals level of moral development, personal values, etc., is:having a written corporate code of ethicssetting job goals for employeesprovide ethical trainingthe selection process for hiring new employees.the examples of top managements leadership11. According to the rights views of ethics, decisions are made on the basis of outcomes or consequences.TrueFalse12. An approach to management in which managers establish and uphold shared organizational values is called:values-based managementstakeholder managementissue intensity managementgreen managementsocial responsiveness13. An organizations formal rules, regulations and performance appraisal systems are all part of an organizations _ which impact ethical behavior.cultureego strengthstructural variableslocus of controlvalues14. At the conventional level of moral development, individuals make decisions based on ethical principlesTrueFalse15. At the preconventional level of moral development, individuals make decisions based on their own personal consequences.TrueFalse16. Closing a plant that puts 500 people out of work versus closing a plant that puts 50 people out of work illustrates the _ characteristic of issue ximity to the victimimmediacy of consequencesgreatness of harmconsensus of evilprobability of harm17. Friedman, an advocate of the classical view of social responsibility, contends that shareholders have only two concerns: financial return and legal compliance.TrueFalse18. If a company was selling unsafe, high tar cigarettes to third world countries, a manager with an external locus of control would be likely to:not say what he thinks, but informally suggest that the company should stop selling the cigarettessay he believes that the cigarettes are unsafe and the company should not sell them, but do nothing to encourage the company to stop the practicecall the local paper anonymouslysay he believes that since the cigarettes are unsafe, the company should not sell them, and then actively campaign to persuade the company to stop selling the cigarettesnot act to change the company practice even if he believes the cigarettes are unsafe19. If a company was selling unsafe, high tar cigarettes to third world countries, a manager with high ego strength would be likely to:say he believes that since the cigarettes are unsafe, the company should not sell them, and then actively campaign to persuade the company to stop selling the cigarettescompany to stop selling the cigarettesnot say what he thinks, but informally suggest that the company stop selling the cigarettesignore the issue to protect his position with the companysay he believes that the cigarettes are unsafe and the company should not sell them, but does nothing to encourage the company to stop the practice20. Managers who demonstrate a strong commitment to social responsibility are _.accommodativeobstructionistproactivedefensiveclassicists21. Layoffs in your own plant versus layoffs you hear about in a far away province illustrate the _ characteristic of issue intensity.greatness of harmprobability of harmproximity to the victimconcentration of effectimmediacy of consequences22. Managers develop shared values for a variety of purposes including:developing employee aspirationsinfluencing marketing effortsimproving productivity and qualityinformation for performance appraisalsreducing costs23. Mangers need to assure employees who raise ethical concerns (whistle blowers) that they will face no personal career risks.TrueFalse24. One argument supporting social responsibility suggests that business can create a favorable public image by pursuing social goals.TrueFalse25. Reducing retirement benefits of current retirees versus reducing retirement benefits of current employees between the ages of 40 and 50 is an example of the _ characteristic of issue intensity.immediacy of consequencesprobability of harmproximity to the victimgreatness of harmconcentration of effect26. The socio economic view says that managements social responsibility goes beyond making profits.TrueFalse27. Social responsibility does not require business to determine what is right or wrong, only be guided by social norms.TrueFalse28. The majority of studies show a positive relationship between social involvement and economic performance.TrueFalse29. The belief that the primary interest of managers should be protecting the interests of their stockholders by maximizing profits is an example of:values-based managementcause-related marketingissue intensitythe socioeconomic viewthe classical view30. The classical view of social responsibility is a purely economic view.TrueFalse31. The classical view of social responsibility states that a managers social responsibility goes beyond making a profit.TrueFalse32. The most outspoken advocate of the classical view of social responsibility is Milton Friedman.TrueFalse33. The utilitarian view of ethics is inconsistent with goals such as:respecting individual libertieslayoffsoutcomesconsequencesbest interests of stockholders34. The content and strength of an organizations culture influences _.ethical behaviourstructural variablesrisk tolerancereward allocationlocus of control35. If a Canadian company decides to base wage rates in a new factory in Ciudad Juarez on the existing rate in Ciudad Juarez, which view of ethics would it be using?theory of justiceintegrativerightsutilitarianclassical36. Most companys core values include:trainingbargaining regulationsethics and integritystructural variablesequitable benefits37. Independent social audits which evaluate decisions and practices in