商贸42个话题.doc

一、 贸易准备及策略 Trade preparing and MethodUnit 1 约会安排 Appointment 焦点句型希望见面时u Id like to make an appointment to see you . 我想约个时间见您。u Id like to come and see you. 我想去见您。u Would it be possible for me to talk to you in person about that? 我能不能和你本人谈谈那件事？u Id like to see you at your earliest possible convenience. 如果方便的话，我想尽早去见您。u Could we get together and discuss it a little more? 我们能不能聚在一起，再讨论一下这件事。u Could we meet and discuss the matter in a little more detail? 我们能不能碰个面，再讨论一下这件事的细节。u I wonder if it would be possible for us to meet at your earliest convenience and discuss the matter in a little more detail. 如果方便的话，我们能否尽早和您见面，再讨论一下这件事的细节。u Could I see Mr. Green sometime this week？我能不能在这个礼拜的某个时候见见格林先生？u Should I visit you, or would you like to come over here and see our setup? 是我去拜访您，还是您到这里来看看我们的机械装置？u Would you like to come to my office? 您要不要来我的办公室？询问对方方便的时间u What time would be convenient for you ? 什么时候您方便呢？u When is it convenient for you？什么时候您方便呢？u When would it be most convenient for you? 什么时候您方便呢？u When can we meet to talk? 我们什么时候见面谈一谈？陈述方便与不方便的时候u Please call on me when it is convenient for you. 请在您方便的时候来找我。u Please call on me anytime suits you. 请在任何您方便的时候来找我。u Any time you say. 您说什么时候都方便。u Any time between three and five. 3点到5点之间的任何时间都可以。u Im free after three oclock. 3点以后，我就有空了。u Ill be out of town tomorrow, but almost anytime after that would be fine time with me. 明天我将出城到外地去，不过之后的任何时间，我几乎都方便。u Im afraid Im busy all day tomorrow. 恐怕明天一天我都很忙。u Im excepting some visitors tomorrow morning. 明天早上我要等几个访客来。u Im sorry, I have an appointment. 抱歉，我有个约会。约定拜访时间u Id like to meet you at three oclock in the afternoon. 我想下午3点的时候跟您见面。u Id like to see you tomorrow if you have time. 如果您有时间，我想明天去见您。u How about tomorrow at ten? 明天十点怎么样？u How about the day after tomorrow? 后天怎么样？u How about eleven oclock in my office? 11点在我的办公室怎么样？u Could we make a tentative appointment for, say, Thursday at two oclock? 我们能不能暂时约在，嗯，星期四两点？u Are you free next Tuesday at two oclock? 下星期二2点您有空吗？u Is that time convenient for you? 那个时间您方便吗？期待游客光临u Well be expecting you. 我们将期待您的到来。u Well be waiting for you. 我们将等着您来。u Im looking forward to meeting you. 我期待与您见面。u See you soon. 再见！情景对话 1This is ABC Company. May I help you? 这里是ABC公司，请问您有什么事？ A: Hello, is this the ABC company? B: Good morning. Yes, this is ABC company. May I help you? A: My name is Liufang from M&H company. I would like to speak with someone who is responsible for imports. B：I suppose the person you want is Bill Smith of our International Marketing Department. Please wait a minute. Ill put you through. A：Thank you. I will speak to him. B: He is on the line. A: nice to speak to you,Mr Smith. My name is Linfang from M&H company, a company in China. Icalled because I was wondering if your company would be interested in a new product we have developed. Have you heard about out “tapestry”? C: Yes,I have read about it in a trade journal. It seems like a promising item, but I have not seem any details about it yet. A: I will send you some brochures, if you are interested. C: That will be good. Thank you. A: After you study them, would I have an opportunity to meet you and discuss various possibilities in the American market? C: Fine. Lets do that and see how it goes. A: 您好， 请问是ABC 公司吗？ B：是的，早上好。 这里是ABC 公司。请问您有什么事？ A：我是M&H 公司的刘放， 我想找你们负责出口的人员。 B：您应该是要我找我们国际销售部的比尔史密斯。请稍候，我将为您转接。 A：谢谢您，我就找他。 B：请通话。 A：史密斯先生，很高兴很您通话。我是中国M&H公司的刘放。想要介绍本公司新产品给贵公司，部知道您是否有兴趣，您听说过本公司的挂毯吗？ C：有，我曾在商业杂志中看过，这项商品似乎蛮有前景的，但是我还没有看到商品的细节介绍。 A：如果您有兴趣的话，我可以寄些简介产品的小册子。 C：那很好，谢谢！ A：在您了解商品之后，我们能否有机会见面并讨论商品进入美国市场的可能性。 C：好的。了解之后再定。情景对话 2June 2nd is fine with us, will you come alone? 6月2日没有问题，请问只有您一位吗？ A：I would like to make an appointment with you, possibly the latter part of May, What do you think?B: Let me check my calendar. Unfortunately, I have plans to travel around that time. How about the first week of June? A: We would like to meet you with you on June 2nd. Is that all right with you?B: June 2nd is fine with us. Will you come alone? Do you need accommodations of any kind?A: I will be accompanied by one of my colleagues. Could you kindly send me a map showing how to get there from the airport? And could you be kind to reserve two single rooms for us for the night of June 1st and 2nd ?B: No problem. I will send you a facsimile with a map and confirmation of reservations. Then, lets say you will come to our offices at 10 a.m. on June 2nd, If it is convenient to you.A:Yes,Thank you. See you on June 2nd.B: See you.A: 我想与您约在五月底，不知您意下如何？B：让我查一下行程表。很抱歉，我的行程表中已经安排了出差，6月的第一个星期怎么样？A：我们希望安排在6月2日，您方便吗？B：6月2日没有问题。请问只有您一位吗？需要相关帮助吗？A：我和我的同事共两位。您可以提供机场至贵公司的地图吗？除此之外，您能帮我们订6月1日及2日两间单人房吗？B：没问题。我会寄上地图及订房确认单。如果可以的话6月2日上午10点在本公司见面好吗？A：可以，谢谢您，6月2日见。B：再会。情景对话 3Maybe another time would be better. 也许另约个时间更好。A: Excuse me, Id like to make an appointment with Mr.smith. can you fit me in on his schedule?B: Let me see. Oh, the whole morning is booked up, but he is free this afternoon. Is that all right with you? A: Well, Ill have an appointment at that time. Maybe another time would be better.B: How about 10 on Tuesday morning?A:Im sorry, I wont be free until 12 on Tuesday. Can I see him at three in the after in the afternoon that day?B: Let me see. No problem.3 p.m. Tuesday then.A: OK. Thank you.A: 打扰一下，我想和史密斯先生订个约会，他的日程还能给我安排吗？B：让我看一下，哦，整个上午都安排满了，但他下午有时间，对您合适吗？A：那个时间我有约会。也许另约个时间更好。B：星期二上午10点怎么样？A：对不起，我星期二12点之前没有空。可以订在那天下午的3点吗？B：我来看一下，没问题，那就星期二下午3点吧！A：好的，谢谢您！情景对话 4One moment please. Ill transfer you. 请稍候。我将为您转接。A: Good afternoon. My names Zhengli from ABC Company in China. May I speak to Mr.Smith?B: One moment please. Ill transfer you.A: Good afternoon, Mr smith. We have just arrived at the Hilton Hotel. I just called to confirm our appointment at 10 a.m. tomorrow.B: Sure, Ill be excepting to see you at 10 a.m. tomorrow in my office.A: 下午好。我是中国ABC 公司的郑丽。我能和史密斯先生通话吗？B：请稍候，我将为你转接。A：下午好，史密斯先生。我们刚刚到达希尔顿饭店。我打你电话来确认上午10点的约会。B：没问题，明天上午10点我在办公室等您。 情景对话 5 Ill have time at the beginning of next week. 下周初我不怎么忙。 A: Hello,Mr.Li. its Mary. B: Yes, Mary? A: Im afraid were really staffed this week. Mr.Li. Id like to meet you, but Im sorry I really cant. B: Are you telling me youre not going to meet with me? A: Not at all, sir. Id just like to delay our meeting to next week, Ill have time at the beginning of next week.B: Well, I dont like it, but I guess I dont have any choice.A: How about Monday morning at 9 a.m.B: OK, Ill go to your office at that time.A: 您好， 李先生。我是玛丽。B：玛丽，什么事？B：恐怕这个星期我们的确没有人手，李先生，我其实很想见您，可是却没有时间。A：您的意思是不打算见我了吗？B：绝对不是，李先生，我只是想挪到下周，下周初我不怎么忙。A：好吧，虽然我不愿意这样，不过我想也别无选择了。B：星期一上午九点怎么样？A：好的，到时我去你的办公室。情景对话 6 Do you think its convenient for you? 您认为这个时间对您方便吗？A：Good morning, Textile Import & Export Company.B: Hello,this is Jack. Im calling about the appointment with Mr.Zhang for this afternoon .Somethings just come up, Im afraid the appointment will have to be rescheduled. Im very sorry about the change.A: Thats all right. Maybe we can make another arrangement.B: Youre very kind to say so. Thank you. Do you think tomorrow morning would suit him?A: Im afraid theres a bit of a problem. In fact, hes booked up the whole week except tomorrow afternoon.B: Tomorrow afternoon? Um.you see Ive made an appointment with Mr.Green for tomorrow afternoon. In order to meet Mr. Zhang, Ill have to cancel appointment with Mr.Green, Im afraid.A: Im terribly sorry, Sir, but Mr.Zhang is really busy this week.B: I understand. When do you think I can come and see him tomorrow afternoon?A: Please let me check. Tomorrow afternoonYes, hell be free from 2:00 on tomorrow afternoon. Do you think its convenient for you？B：Yes, thats quite all right for me.A: 早晨好，纺织品进出口公司。B：您好，我是杰克。是关于和张先生今天下午会面的事。发生了一件意想不到的事，恐怕约会不得不改期了，很抱歉！A：那没什么。也许我们可以再安排另一个时间会面。B: 非常感谢。您觉得明天上午对他合适吗？A：明天上午可能有点问题。事实上，除了明天下午之外，他这一周的其余时间都很忙。B：明天下午？嗯.我已经和格林先生约好了，为了和张先生见面，恐怕我只好取消和格林先生的约会了。A：我十分抱歉，先生，但是张先生这周确实太忙了。B：我理解，您认为我明天下午什么时间可以来见他？A：我来查一查，明天下午他从两点开始就有空。您认为这个时间对您方便吗?B：好吧，这个时间对我很合适。Unit 2 Meet Each Other 双方会面焦点句型自我介绍u Welcome, Mr.Brown, its a pleasure to meet you.欢迎您，布朗先生，见到您真高兴。u Im Mary, Senior Vice President in charge of marketing. 我是玛丽，主管行销的高级副总裁。u Hi, my name is John, Vice President of United Public Relations. 嗨，您好。我是约翰，联合公关公司副总裁。u May I have you name? 请问尊姓大名？u How do you do, Mr.Wang? 王先生，您好。u I am Jenny. 我是珍妮。进入正题之前u Were meeting in the conference room. Follow me. 我们在会议室里谈， 请跟我来。u This is a very nice office. 这间办公室真气派。u Its exactly what Id expect from a business of your caliber. 这正如我所料，和你们公司的规模很相称。u Theres fresh brewed coffee and donuts in the corner. 角落里有新鲜的咖啡和多纳圈。u Please help yourself. 请自便。u Thank you, but Id like to get to the point first. 谢谢，不过我宁愿先谈正事。u Have you come up with any ideas? 您有什么想法？ 谈判起始u I hope this meeting is productive. 我希望这次会谈有结果。u All right, lets get down to business. 好，让我们言归正传。u We cooperated with each other very well in the previous years ,didnt we? 我们在过去的几年里一直合作得非常好，对吧？u We appreciate your effort in our pleasant cooperation. 我们感谢您为我们之间的愉快合作所作出的努力。u Shall we begin with a review of last time? 我们就从回顾上次的内容开始吧？u I would like a refresher. 我也想回顾一下。u I couldnt agree more. 我非常同意。u Now lets see the possibility of our further cooperation. 让我们看看是否有可能进一步合作。u I think we should give everyone an opportunity to speak. 我们觉得应该给每个人发言的机会。u Our purpose is to explore the possibilities of developing trade with you. 我们的目的是和你们探讨一下发展贸易的可能性。 情景对话 1 This is our general manager, Mr.John. 这是我们总经理约翰先生。 A：General manager, this is Mr.Zhu from the METRO Trading company. Mr.Zhu this is our general manager, Mr.John. B: Mr.john, how do you do? C: Mr. Zhu, how do you do? I hope you have a pleasant time with our company. B: Thank you very much. A: 总经理，这是麦德龙商贸公司的朱先生。朱先生，这是我们的总经理约翰先生。 B：约翰先生，您好。 C：朱先生，您好，希望本公司的出差期能够过得很愉快。 B： 非常感谢！ 情景对话 2 its been quite a while, hasnt it? 已经好些日子没见面了，不是吗？ A: Here I am, Mr. Smith. B: Hi, Ms. Lin. How are you? A: Fine, thanks. Its nice to see you again. B: its been quite a while, hasnt it? A: Right. Its been almost 3 years since I saw you in Los Angeles. B: you havnt changed a bit. A: Thank you. Neither have you. A：我在这儿，史密斯先生。 B：嗨，林女士，您好吗？ A：很好，谢谢。很高兴再次见到您。 B：已经好些日子没见面了，不是吗？ A：是啊，打从上回我在洛杉矶见过您到现在，已经差不多3年了。 B：您一点儿也没变。 A：谢谢！您还不是一样。情景对话 3Im very glad to have this opportunity to visit China. 我很高兴有机会来中国访问。A: Excuse me, but arent you Mr. Johnson from America?B: Yes, Im Paul Johnson from Boston.A: Im Wu Li. Im from International Travel Service, Beijing Branch. May I introduce you to our manager, Mr. Zhang ? He has come to meet you. Mr. Zhang, this is Mr. Johnson. And Mr. Johnson, this is Mr. Zhang.B: How do you do? Mr. Zhang. Im pleased to meet you. C: How do you do? Im very glad to meet you too. Have you even been to Beijing before?B: No, this is my first trip here.C: welcome to Beijing.B: Thank you. Im very glad to have this opportunity to visit China.C: Did you have a nice trip, Mr. Johnson?B: Yes, its been pleasant all the way.C: You must be very tired after such a long trip.B: Not too bad. Its a long way to China. We flew non-stop for about 18 hours.C: I hope youll have a pleasant stay here.B: Thanks.A: 对不起，您是从美国来的约翰逊先生吗？B: 是的，我是保罗约翰逊，来自波士顿。A：我是吴丽，来自国际旅行社北京分社。我可以把您介绍给我们的经理张先生吗？他今天特地来接您。张先生，这是约翰逊先生。约翰逊先生，这是张先生。B：张先生，您好！很高兴见到您。C：您好，约翰逊先生！我也很高兴见到您。您以前来过北京吗？B：没有，这是我第一次来北京。C：欢迎您来北京。B：谢谢。我很高兴有机会来中国访问。C：约翰逊先生，您一路顺利吗？B：顺利。一路都很顺利。C：走了这么远的路，您一定很累了吧？B：还乐意，您知道，中国很远，我们大约连续飞了18个小时。C：希望您在这儿过得愉快。B：谢谢。情景对话 4 Is this your first trip to China? 这是您第一次来中国吗？A: Good morning, Im zhang ming from the ABC Company. Nice to meet you.B: nice to meet you too. Mr. Zhang. My name is Peter Johnson. Im with the BBC Company.A: I know. Ive long heard about you. Is this your first trip to China?B: Yes, Im very much impressed. I have always been fascinated by the Chinese culture.A: Thats great. I can show you around Beijing to help you learn more if you have time.B: I wish I can. Thank you.A: 早上好，我是ABC公司的张明，很高兴见到您。B：见到您我也很高兴。张先生，我叫彼得约翰逊。BBC公司的。A：我知道。久仰您的大名。您是第一次到中国来吗？B：是的，中国给我留下了很深的印象。我一直都对中国文化很着迷。A：那太好了。您要有时间我可以带您在北京转转。B：希望可以，谢谢。情景对话 5you must be Mr. Johnson from the DDF. 您一定是DDF公司的约翰逊先生。A: Excuse me, are you Mr. Smith from the ABC company?B: yes, I am. You must be Mr. Johnson from the DDF.A: yes, I am. Glad to meet you, Mr. Smith.B: glad to meet you too. Mr. Johnson. A: How was you flight?B: The plane was a little late but quite comfortable. Thank you.A: Here, let me help with the luggage.A: 打扰了，您是ABC公司的史密斯先生吗？B：是的，我是。您一定是DDF公司的约翰逊先生。A：我是，见到您很高兴。史密斯先生。B：见到您我也很高兴，约翰逊先生。A：您的空中飞行顺利吗？B：飞机有点晚点，但是很舒服，谢谢。A：来，让我来帮你拿行李。情景对话 6I hope this meeting will be productive. 我希望这次会谈有结果。A: glad to meet you, Mr. Johnson.B: glad to meet you, Mr. Yang. I hope this meeting will be productive.A: so do I. We cooperated with each other very well in the previous years, right?B: yes, we appreciate your effort in our pleasant cooperation. Shall we begin with a review of last time?A: yes, I would like a refresher.A：见到您很高兴，约翰逊先生。B：见到您很高兴，杨先生。 我希望这次会谈有结果。A：我也希望。我们过去几年里一直合作的非常好，对吧？B：是的，我们感谢您为我们之间的愉快合作所作出的努力。我们就从回顾上次的内容开始吧！A：好的，我也想回顾一下。情景对话 7Hello, Peter. Hows business? 您好，彼得，生意怎么样？A: Hello, john, good to see you again.B: Hello, Peter. Hows business?A: oh, cant complain.B: And the family?A: Fine, thank you.B: Peter, Id like to introduce a colleague of mine. Tony. Tony just joined us and hell be looking after you from now on. Hell contact you frequently. Tony, this is Peter. Davis.C: Hello, Mr. Davis. A: Peter, please. “Mr. Davis ” makes me sound so ancient.C: Fine, Peter. And Im Tony. I look forward to working with you.B: I want you to take good care of him. He is one of our best customers.C: Ill do my best.B: Im sure you will. Tony. Well, to start the ball rolling, How about lunch? I thought we might go to the Sanjiang Restaurant, Peter.A: You know all my favourite restaurants.B: And so does Tony. Ive given him a list.A: Great. Lets go. Ive got a few things to discuss with you, so we can talk while we eat.A：您好，约翰，很高兴又见到您。B：您好，彼得，生意怎么样？A：噢，还不错。B：家里都好吧？A：很好，谢谢。B：彼得，我来介绍一位同事，托尼。托尼刚刚来到我们公司工作。从现在起，他将为您服务。他会经常与您联系。托尼，这是彼得戴维斯。C：您好，戴维斯先生。A：叫我彼得吧! 叫戴维斯先生听起来太老气了。C：好的，彼得。我是托尼。 我期待和您一起工作。B：我希望您很好地为他服务，他是我们重要的客户。C：我会尽力的。B：我知道你会的，托尼。那么，作为开始，我们先一起吃午饭怎样？我认为我们应该去三江饭店，彼得。A：您知道我所有喜欢的饭店。B：托尼也是，我给了他一个单子。A：好的，我们走吧！我有些事情要和您谈，让我们边吃边谈。Unit 3 Factory Tour 参观工厂焦点句型带领客户参观u Ill give you more information on the way to the factory. 去工厂的路上，我会告诉您更多信息。u Mr. Yang will be meeting us there. He will be the one who actually shows you around. 杨先生会在那里等我们，他是要直接带您到四处参观的人。u Let me take you around the factory. 让我带您到工厂四处看看。u The power plant was built 5 years ago. 这座电厂是5年前建造的。u At present, there are 967 workers at the manufacturing plant. 目前，这家制造厂有员工967人。u Watch your step. 当心您的脚步。u We still have plenty of time, so if theres some place youd like to stop by, please dont hesitate to ask. 我们还有很多时间，所以如果您想到哪里逗留，请不要不好意思说。u Were running a little short on time, so. 我们时间有点不够，所以.u I hope you found the trip informative. 希望您发现这趟参观很有收获。u This completes our schedule for today. 现在我们完成了今天的行程。客户用语u Whats that building opposite us? 对着我们的那个楼是做什么的？u When was this factory founded? 这家工厂是何时成立的？u How many employees do you have? 你们有多少雇员？u You are expanding your plant. 贵公司正在扩厂。u That will help to speed things up. 那会有助于加快出货速度。u Ive heard your plant is phasing in robots. 听说你们工厂逐渐采用机器人设备了。u These machines seem to be the most modern ones of their kind. 这些机器似乎是同类中最新型的。情景对话 1would you like to look around the factory first? 您要先参观一下工厂吗？A: good ,afternoon, Mr. Green. Im Jill, Mr. Smiths secretary. Would you like to look around the factory first?B: Yes, I would.A: Now this is our office block. We have all the administrative departments here: Sales, Accounting, Personnel, Market Research and so on. B: whats that building opposite us?A: Thats the warehouse where the larger items of medical instruments are stored. We keep a stock of the fast-moving items so that urgent orders can be met quickly from stock.B: If I ordered an X-ray apparatus today, how long would I have to wait for the delivery in Scotland?A: I think youd better speak to our works manager. Mr. Smith Youll meet him when we go over to the factory. Well go then now. (in the workshop ) this is one of our three workshops. This is the delivery bay here.B: oh, I see.A: The steel sheets and bars come in, as you see, in different sizes and are unloaded onto the delivery bay here. We buy them in from a steel works in wales. This is the new conveyor belt we had installed last year. We doubled our output in this department as a result.B: Oh, really?A: Ill take you to the assembly shop B: its up to you.A: OK. Lets go. B: All right.A：下午好，格林先生。我是吉尔，史密斯的秘书。您要先参观一下工厂吗？B：是的。A：这是我们的办公区。现在所以的行政部门都在这儿：销售部、会计部、人事部、市场调查部等等。B：对着我们的那个楼是做什么的？A：那是储存着大量医疗设备的仓库。我们储存有大量医疗设备以备紧急之需。B：我认为您应该同我们的生产经理史密斯先生谈。在参观过程中我们会遇到他。现在我们去那儿。(在车间)这是我们三个车间中的一个。这是输送车间。A：噢，知道了。B：就像您看到的，不同型号的钢板和钢丝运来了。并且都在运输车间。我们是从威尔士的钢厂买来的。这是我们去年刚刚安装的输送带，使我们的产量提高了两倍。B：噢，真的吗？A：我带你们去看看我们的装配车间。B：您决定吧！A：好，走吧。B：走吧！情景对话 2 First, Ill show you an 8-minute multimedia. 首先，我为您放映8分钟多媒体简介。A: Mr. Brown, Id like introduce you to Mr. Lee, the plant manager. B: How do you do, Mr. Lee.C: How do you do, Mr. Brown? Its a pleasure to meet you. B: The pleasures mine.C: Ill give you a complete picture of our operation.B: Than