HR管理知识汇编(19个doc)11

人力资源管理英文专业词汇第一部分突然认识到多掌握一些专业术语很重要，分享一下，呵呵Glossary of Human Resource Management Termsabsentees ：Absentees are employees who are scheduled to be at work but are present.Accident and sickness policies ：Accident and sickness policies usually provide minimum-care stipend for several weeks up to six months to help employees defray the loss of income while they are sick or recovering from accident.accreditation ：Accreditation is a process of certifying the competence ofa person in an area of capability. The Society for Human Resource Management operates an accreditation program for personnel professionals.active listening ：Active listening requires the listener to stop talking, to remove distractions, to be patient, and to empathize with the talker.adverse selection： Adverse selection occurs when an insurance company has a disproportionately high percentage of insureds who will make claims in future. Adverse selection often results when people are given achance to buy insurance without prescreening, which often means that a than normal proportion have a condition that is likely to cause to be frequent claimants.affirmative action programs： Affirmative action programs are detailed plansdeveloped by employers to undo the results of past employment discrimination, or to ensure equal opportunity in the future.Age Discrimination in Employment Act of 1967 (as amended) ：This act prohibits discrimination on employment because of age against those who 40 and older.American Federation of Labor and Congress of Industrial Organization(AFL-CIO)： The AFL-CIO is a federation of most national unions. It exists to provide a unified focal point for the labor movement, to assistnational unions, and to influence government policies that affect members and working people.applied research ：Applied research is a study of practical problems, the solutions of which will lead to improved performance.arbitration： Arbitration is the submission of a dispute to a neutral third .assessment centers： Assessment centers are a standardized form of employee appraisal that relies on multiple types of evaluation and multiple raters.associate membership： Associate membership in a labor organization allows who are not employed under a union contract to affiliate with aunion by paying fees and dues in return for union-supported benefits.attitude surveys： Attitude surveys are systematic methods of determining what employees think about their organization. The surveys are usuallydone through questionnaires. Attitude survey feedback results when the information collected is reported back to the participants. This process is usually followed by action planning to identify and resolve specific of employee concern.attrition： Attrition is the loss of employees who leave the organizationsemployment.audit report： The audit report is a comprehensive description of personnel activities. It includes both commendation for effective practices and recommendations for improving practices that are ineffective.audit team： An audit team consists of those people who are responsible for evaluating the performance of the personnel department.authorization cards： Authorization cards are forms that prospective unionmembers sign. The cards indicate their wish to have an election to determine whether a labor organization will represent the workers in their with management.autonomous work： groups Autonomous work groups are teams of workers, a formal company-appointed leader, who decide among themselves most decisions traditionally handled by supervisors.autonomy： Autonomy is having control over ones work.bargaining book：A bargaining book is a compilation of the negotiation s plans for collective bargaining with labor or management. Increasingly, the bargaining book is being replaced by information stored in accompany or union computer.bargaining committee： The union bargaining committee consists of union officials and stewards who negotiate with managements representatives todetermine wages, hours, and working conditions to be embodied in the agreement.behaviorally anchored rating scales (BARS)： BARS rate employeesscale that has specific behavioral examples on it to guide the rater.Behavioral modeling ：Behavioral modeling relies on the initiation or emulation of a desired behavior. A repetition of behavior modeling helps to develop appropriate responses in specified situations.behavior modification ：Behavior modification states that behavior depends on its consequences.blind ads： Blind ads are want ads that do not identify the employer.bona fide occupational qualifications (BFOQ) ：A BFOQ occurs when an employer has a justified business reason for discriminating against a memberof a protected class. The burden of proving a BFOQ generally falls onthe employer.bottom-line test ：The bottom-line test is applied by the Equal Employment Opportunity Commission to determine if a firms overall selectionprocess is having an adverse impact on protected groups. Even though steps in the selection process might exhibit an adverse impacton a protected group, the firm will be considered in compliance if theoverall process does not have an adverse effect.Boulwarism： Boulwarism is a negotiation strategy developed by General . Using this approach the company made its best offer to the union at the beginning of negotiations. Then it remained firm unless theunion could find where management had erred in the calculations used to arrive at the offer. This strategy has been ruled as an unfair labor practice by the National Labor Relations Board and by the federal courts.brainstorming： Brainstorming is a process by which participants provide ideas on a stated problem during a freewheeling group session.buddy system ：The buddy system of orientation exists when an experienced employee is asked to show a new worker around the job site, conduct introduction, and answer the newcomers questions.burnout： Burnout is a