商务英语写作.ppt

Chapter4 Orderletter Confirmationletters Objectives 商务英语写作 UnitFiveOrders Tolearnwaysofsubmittinganorder Tolearnusefultermsandexpressionsfororders Topracticewritinglettersfororders Stepsofbusinesstransaction Inquiry询盘Offer报盘 发盘Counter offer还盘Acceptance接受Signthecontract签合同 Whatisanorderletter Itisarequestbyacustomerforacompanytosupplygoodsorservices Intheletter youshouldbedefiniteandcompletesothatthereaderfeelsexactlywhatthewriterwishesfor ClearConciseSufficientinformationAnorderlettershouldbeasaccurateandclearaspossible becauseanyerrormaycauseunexpectedtrouble ThequalityandspecificationsofgoodsIndicatethenameoftheproduct themodelorarticlenumbers thequantityofeachitem andtheprice ThepackingandthepriceofgoodsTermsofpaymentTimeofshipment Whatshouldbeincluded 订单或订购信函应包含 1 详细的说明 数量 价格以及货号等2 说明包装方式 目的港以及装运期3 确认在初期洽谈时所同意的付款条件 WritingstepsofanOrderletter Openwithreferringtosomepreviouscontactssuchascatalogs phonecallsortradefairs DescribetheorderMentionpaymentanddeliveryExpresscourtesy 1 PlacingOrders1 toplaceanorderwithsb forsth 跟某人下订单WethankyouforyourquotationofMay20andnowplaceanorderwithyouforthefollowingitems 贵方5月20日报价函已收到 谢谢 现向贵方订购下列商品 ExpressionsforOrderLetters 若贵方能保证在10月9日之前将货物由上海运至新加坡 则我方乐于向贵方订购下列货物 WearepleasedtoplacethefollowingorderswithyouifyoucanguaranteeshipmentfromShanghaitoSingaporebyOctober9 2 toplace enclose atrialorder toorderasatrial下 附寄 试订单Wefindbothqualityandpricesofyourproductssatisfactoryandencloseourtrialorderforpromptsupply 我方对贵方产品的质量和价格均感满意 现寄去试订单 请供应现货 3 tosend give sb one sorderforsth 向某人下 订单Wearepleasedtofindthatyourmaterialappeartobefinequality Asatrial wearedelightedtosendyouasmallorderfor2 500dozenRubberShoes 我方很高兴发现贵方原料品质优良 现寄去2500打胶鞋小额订单 作为试购 4 toordersth ataprice按 价格订购Wehavereceivedyourcatalogueandpricelist andnowweorderthefollowinggoodsatthepricesnamed 已收到贵方产品目录和价格表 现按所示价格订购下列货物 Sampleonpage56 57 58 Afteracontractisconcludedbetweenabuyerandaseller thebuyer sbanksuppliesaletterofcredittotheseller L C Sellerconsignsthegoodstoacarrierinexchangeforabilloflading B L Goods SellerprovidestheB Ltobankinexchangeforpayment Seller sbankthenprovidesthebilltobuyer sbank whoprovidesthebilltobuyer B L B L B L payment BuyerprovidestheB Ltocarrierandtakesdeliveryofthegoods B L Goods Orderforms Specially designedorderformenclosedincatalogs brochuressenttopotentialcustomersIfinterested acustomeronlyneedstofillintheform whichismuchmoreconvenientandeasierthanwritingacompleteorderletterEffectiveinavoidingmistakes Exercise Hasthiscustomerorderedbefore Whatishisnumber Whatdidheorder Howlongwillthepizzabedelivered Yes 5557868 Largespicybeefpizzaanda2 literbottleofcola In35minutes Listeningexercise ListenandfillintheformonyourownAfterthesecondlistening pleasediscusstheanswerwithyourgroupmembersandsubmitONEpapertotheteacher 25 可编辑 26 可编辑 ExerciseIIIonp66 Exercise Answer InquiringPopularityOpportunityGuaranteeQualityEnclosedExpectDeterminingAppreciateserving Confirmationletters Whatisaconfirmationletter Aconfirmationletteriswrittentoacknowledgeandconfirmdetails Writingsteps ThanksfortheorderFavorablecommentontheitemsrequiredAssuranceofthebestattentionOtheritemswhichattractthecustomerHopeforfurtherorders 1 toacceptone sorder接受某人订单ThankyouforyourOrderNo 123 WeacceptitandwilldispatchthegoodsearlyJune 贵方123号订单已收到 谢谢 我们接受此订单并将于6月初交货 Expressionsforconfirmationletters 2 toconfirmacceptanceofone sorder确认接受某人订单Wearepleasedtoreceiveyourorderandconfirmacceptanceofit 很高兴接到你方订单 现确认予以接受 3 bookyourorder接受订单WehavepleasureininformingyouthatwehavebookedyourorderNo 234 WearesendingyouourSalesConfirmationNo 789induplicate onecopyofwhich pleasesignandreturnforourfile我们很高兴地告知已接受你方第234号订单 现寄上第789号销售确认书一式两份 请签退一份供我方存档 4 instock outofstock 有 无 存货Asthegoodsyouorderedarenowinstock wewillshipthemwithoutfailasearlyaspossible 因为贵方订货尚有存货 本公司将一定尽快发运 Iamsorry butthatproductisoutofstockatthemoment 很抱歉 该商品目前已没有存货了 Sampleonpage56 59 有时因所要求的货物无货可供或价格和规格已经改变 卖方不能接受买方的订单 在这种情况下 拒绝接受订单的信函必须非常仔细的缮写 而且要为友谊和今后交易留有余地 最好介绍一些合适的代替货品 提出还盘及劝说买方接受 Declinetheorder ThanksfortheorderProperreasonstodeclinetheorderwithregretRecommendationofotheritemsasareplacementHopeforservingthecustomerinthefuture DeclininganOrder DearSir Wethankyoufortheorderfora60 x30 fishtankwhichwerecentlyreceived Theorderformyousentusisfromour2014cataloguewhichliststhetankat 450 00 Unfortunately thisparticularlyfishtankisadiscontinueditemandwehavenomoreinstock Ihaveenclosedournewest 2015 catalogueandhavemarkedtherelevantpagesforfishtanks IwouldparticularlyrecommendtheUnderwaterGardenfor 425 00onpage62asbeingcomparabletothetankyouoriginallyordered Toorderpleasecall698 8475andchargeyourpurchasetoyourcreditcard mostmajorcreditcardsaccepted Mostordersaredeliveredwithinthreeworkingdaystoyourhome Wevalueyourbusinessandhopetobeofservicetoyouinthefuture Yourstruly Exercise Choosetheappropriatewordorwords 1 Wearearrangingforthepunctual shipment shipping ofthe ordered order goods 2 Ourofferis firm work subjecttoyourreply for in within oneweek 3 Anydelay in about shipmentwillcauseusinconvenience 4 Enclosedisourorder for on 300setsofTransistorRadio 5 Your term terms aresatisfactoryandwearepleasedto enclose place anorder with to you 6 Ifyoucannot send give thegoodsasper requirements specifications pleasesendusalternates 7 IfyoudonothaveModel105 from in stocks please remove cancel thisorder 8 Wehopeyouwill agree accept receive admit ourtermsandmake preparation arrangements foranearlydelivery 9 We admit acknowledge withthanksyourorderofJune1 Exercise ExerciseIonpage65 Improve