3[1].2 leaving and taking messages

3 2leavingandtakingmessage 第二部分是多选项搭配题 这部分共分两组 每组各有5个短小独白 旁边各有八个选项 考生必须从旁边八个选项中选出五个选项与每组的五个独白分别搭配 主要考查考生总体听力技能和推断能力 识别话题 场所 功能 获得主旨等能力 要边听边记 时间很紧 建议大家利用速记方法 只记单词的几个字母 选择时不要过于匆忙 这部分题在听时一般都找不到明显线索 需要逐步构思 提炼才能得出答案 如果选项中含有你听到的单词 这个选项很可能是迷惑项 选择时千万要谨慎 Telephoning GeneralrulesWhenyoumakeaformalcall threerulesshouldinfluenceyourchoiceofwords Bebrief Donotwastethereceiver stime Beclear Explainthebackgroundandpurposeofyourcall Bepolite Recognizethereceiver spointofview Theserulescansometimesconflict Ifyouaretoobrief youmayconfusethereceiverorappearimpolite Trytobalancethethreerules Telephoning GeneralrulesWhenyoumakeaformalcall threerulesshouldinfluenceyourchoiceofwords Bebrief Donotwastethereceiver stime Beclear Explainthebackgroundandpurposeofyourcall Bepolite Recognizethereceiver spointofview Theserulescansometimesconflict Ifyouaretoobrief youmayconfusethereceiverorappearimpolite Trytobalancethethreerules Telephoning MakingacalltosomeoneyoudonotknowThemostdifficultcallstomakearecallstopeoplethatyoudonotknow Usually thepurposeofyourcallwillbetomakearequestforinformationorameeting Thiskindofcallcanbedividedintosectionsaccordingtothefunctioneachserves LocatethepersonMakerequestMakearrangementClosethecallInthefollowingexamples wewillimaginethatyouarecallingMr Lautoarrangeavisittohisoffice Telephoning LocatethepersonIfthepersonyouwanttospeaktoanswersthecall Hello isthatMr Lau Moreoftenthenumberthatyouhavewillconnectyoutoanoperatororsecretary Hello I dliketospeaktoMr LauKam cheong please IfMr Lauisnotavailable youwillneedtofindoutwhenyoucanspeaktohim Couldyoutellmewhenhewillbeavailable Telephoning Ifthepersonyouarecallinghasabusyschedule youmayhavetocallseveraltimes Whenyouarefinallyconnected itisbesttopretendthatthisisyourfirstcall Donotmentionhowdifficultitwastomakecontact Sometimes youwillnotknowthenameofthepersonwhomightbeabletohelpyou Inthiscase youcanstateyourrequestandthensay Couldyouputmethroughtosomeonewhomightbeabletohelpme Locatingsomeoneatacompanycanbefrustratingifyouarepassedfrompersontoperson Trynottoletyourfrustrationshow Telephoning MakerequestMakingarequestinvolvesthreestages introducingyourself givingbackground andmakingtherequestitself Introduceyourselfbygivingyournameandexplainingwhoyouare I m I mafirst yearstudentatHongKongUniversity Ifyouhavebeengiventhereceiver snamebysomeoneelse youshouldalsomentionthis Mr ChanfromEurasiaProductssuggestedthatIcallyou Telephoning Givethebackgroundtoyourrequestbyexplainingwhyyouaremakingit I mdoingaprojectonworkexperienceandIneedtoarrangeavisittoacompanyinyourfield Makeyourrequestpolitelyandclearly Makesurethatthereceiverknowsexactlywhatagreeingtoyourrequestwillinvolve howmuchofhertimewillitinvolveandwhatwillsheorherstaffwillhavetodo IwonderifIcouldpayavisittoyourofficeforanhourorsosometimeinthenexttwoweeks totalktooneofyourstaffabout Telephoning MakearrangementBeCleararrangethetimeandplaceandmakesureyouknowwheretogoandwhattodowhenyougetthere Makeanoteofalltheinformationsothatyoudonotneedtocallbackagaintofindoutsomethingyouhavemissed Ifthepersonyouarecallingcannotagreetoyourrequest hemaymodifyit Listencarefullyandtrytofitinwithhisschedule Telephoning Ifthepersonyouarecallingcannotagreetoyourrequestatall askifheknowssomeoneelsewhocanhelp Doyouknowanyoneelsewhomightbeabletohelpme Whetherthereceivercanhelpyouornot thankherandclosethecallpolitely Telephoning ClosethecallAsthecaller itisyourjobtoclosethecallwhenyouhavegottheinformationyouneed Unlessthereceivershowsthathewantstotalk itisnotpolitetochatonceyourbusinessisfinished Ifthereisadifficultsilenceattheendofthecall itisprobablybecauseyouarenotdoingyourjobofclosingthecall Youcandothisbyconfirmingthearrangement So I llcometoyourofficeonMondayat10 Telephoning thankingthereceiver Thankyouverymuchforyourhelp andsayinggoodbyeGoodbye Ineachcase waitforthereceiver sresponsebeforeyougoontothenextstage Waituntilyouhaveheardthereceiversaygoodbyebeforeyouhangup Askingforpermission Can MayIuseyourphone Couldyousparemeafewminutes DoyoumindifIopenthewindow WouldIreadyournewspaperforawhile MayIborrowyourbike umbrella camera Arewepermittedtotakepictureshere IsitokaywithyouifIholdapartyhere WoulditbeallrightifIchangethechannel Complainaboutsth UsingnegativeexpressionIt sunreasonable unfair ridiculoustochargeme 10forchecking inearly Ithinkyoushould Iwouldlikeyouto Confirmingsth Isok I dliketoconfirm Sthisfine ok allrightwithmeIamcallingtoconfirm Requestinginformation Wouldyoupleasesendmesth Wouldshecallandtellmethat Wouldyouemailme 祈使句Sendme Emailme Offerinformation Ithink 陈述句