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Workinglife Objectives NewssharedCaseStudy talkaboutyourworkTalkaboutyourattitudetoworkTalkabouttheissuesfacingHRmanager NewsReportMAR 9 2015 Casestudy class2 Admin Office胡婷婷Marketingdept 徐康翔H R dept 陈丹妮Financialdept 蓝佳丽Productiondept 王祥云AfterSalesdept 许婷婷 Casestudy class1 Admin Office单佳慧Marketingdept 邱李红H R dept Financialdept Productiondept 金雅静AfterSalesdept Admin office Typesofcompanystructure LargeestablishedcompanyhierarchicalpyramidstructureB Smallcompany ownermanager FlatmanagementstructureC Flexiblecompanywithproject basedteams Informationagestructure 2 Advantagesanddisadvantagesofeachcompanystructure A HierarchicalorganizationAdvantages HighlevelofcontrolDisadvantages Workerslacktheauthorityandmotivationtoimproveprocesses Management sresponseforstablebusinessenvironments BEntrepreneurialorganizationAdvantages totallycentralizedauthorityanddirectcontactbetweenownerandemployeesensureresponsivenesstoexternalchanges Disadvantages Onlysuitableforsmallcompanies CInformationageorganizationAdvantages Allowsspeedofresponsewithinalargecomplexstructure Retainscontrolbutgivesquickaccesstoinformation Employeescanconstantlyrefinetheiractionsandstrategies Organizationalcontrolisdynamic Disadvantages AlthoughITmakesalltheseadvantagespossible itcannotmotivatepeopletousetheinformationtheyhave Questions Whatcompanywouldyouliketoworkfor Whatdoyouthinkmakeagoodmanager Flexibleworkingpatterns flexitime 弹性工作时间 compressedworkweeks 压缩工作周 permanentpart time 长期兼职 jobsharing 工作分担 flexiplace弹性工作地点 指员工通过电脑网络和其他通讯方法在家工作 homeworking AGoodManager Personality character Qualification capabilities competent skillful capable professional experienced knowledgeable well educated well cultivated well manned communicative conscientiousefficient tolerantsmart cooperativeconsiderate initiativesensible optimisticconfident determinedstrong willed assertiveeven tempered ambitiousbroad minded sociableindependent enthusiastichonest warmheartedintegrated calmreliable patientresponsible highEQtrustworthy Chooseajobyouloveandyouwillneverhavetoworkadayinyourlife 1 1Waysofworking 1 2Makingcontacts Module1Businesstopic 1 1Vocabulary 1 2Listening 1 3readingtest Differentwaysofworking Examintroductionandpractice 1 2Reading Entitlementgeneration Anenvironmentalaccident 1 1Waysofworking questions Howmanyjobsdoyouexpecttohaveinyourlife Wouldyouprefertobeself employedoranemployee Why Atwhatagedoyouexpectstopworking Waysofworking SpontaneousLiveforthemoment Thinkandplanforthefuture Whatimplicationdoesthishaveforthekindofworkyouwilldo 2 Matchthesewaysofworking1 8todefinitionsA I Doyouworkinanyoftheseways 0freelance1teleworking2job sharing3shift work4part time5temping6consultancy7flexitime8hot desking AYouworkduringdifferentpartsoftheday eg nights BYousellyourworkorservicestoanumberofdifferentcompanies CYouworkfordifferentcompaniesforashorttimewithoutapermanentcontract DYouworkanumberofhoursperweekormonthbutyoudecidewhenyoustartorfinish EYoudon thaveapermanentplaceorofficetoworkat butyoufindaplacetoworkwhenyouarrive FYouworkforacompanyfromhomeviaemail phoneortheInternet GYouonlyworkforsomeoftheweek notfull time HYoudoyourjobforpartoftheweekandanotherpersondoesitfortheotherpart IYouaren temployedbyacompany butarepaidtogivespecialistadvice 3 Workinpairs Thinkofsomeadvantagesordisadvantagesforeachwayofworkinginexercise2 BACK Reading Describethe entitlementgeneration Compareyourattitudestoworkwithyourparents inthefollowingaspectWhatismoreimportant salary achievement honor prideWhatdoyouexpectfromthejob Remember yourattitudetoworkcandefinewhoyouare Voc SpecialTerms Radiosales marketing Aradiosalespersoniscommonlycalledastationaccountexecutive AE Hisjobistosellon airradioadvertisingtime normallyreceivingfrom10to20percentcommissiononthetotalvalueoftheadvertisingpackagesold EntitlementGeneration 权利一代 thegroupbornbetween1979and1994whobelievetheyareowedcertainrightsandbenefitswithoutfurtherjustification Example Theentitlementgenerationexpectshighersalaries flexibleworkhours andmoretimeoff paediatrics USpediatrics n singv branchofmedicineconcernedwithchildrenandtheirillnesses儿科学 InstantGratification ThepsychologicalconceptofInstantGratificationreferstotheideathathumansliketohavewhattheywantrightnow notlaterandtheydon twanttowait Youwillnoticethatproductsandservicesthatpromiseinstantpush buttonresultstendtodowell ThinkAspirinforpainandMcDonaldsforfastfood HumansaremostlyshorttermandInstantGratificationorientatedbecauseifyouvalueimmediateresultsyoustayalive JobFlexibility jobwithflexibleschedules nine to fivescheduleFlexibilityoptionscanincludemealflexibility part timework timeforfamilyresponsibilities numberofvacationdayseachyear beingallowedtoleaveworklateorearly providingoptionsforextendedunpaidvacations jobsharing andworkingfromaremotelocationsuchasathome Twenty somethingBreakone sback breakthebackofsth finishthelargerormoredifficultpartof atask 完成 某项任务的 大部分或较艰难的部分 Burythemselvesinacubicle involveoneselfinorconcentratedeeplyonworkingNewrecruits Brainstorm WhataretherolesofHRdepartment RolesofHR torecruitandselectpotentialemployees makingemployeesawareofhealthinsurancebenefits Keepacheckonemployee shealthandsafetyissuesandapproveemployee smaternityleaves sickleaves annualleavesResponsibilityofpaperworkforhiringorfiringemployee s Advertisingprospectivejobs andtakinginterviewsandselectingpotentialemployee s Reviewingperformanceandassessingraiseandpromotions Keepaguardonanykindofdiscriminationwhetherrelatedtorace age andcolorandemployerabuses sexualharassmentorbullying Businessskill listening newrecruits 新员工Flipside oppositeside negativeside seniormanagement 高层管理 人员 Schoolleaver apersonwhohasjustleftschool especiallywhentheyarelookingforajob毕业生 离校生Dryup ofanysourceorsupply nolongerbeavailable 指资源或供应 耗尽 枯竭 corporateuniversity isanyeducationalentitythatisastrategictooldesignedtoassistitsparentorganizationinachievingitsgoalsbyconductingactivitiesthatfosterindividualandorganizationallearningandknowledge企业大学Inmostcases corporateuniversitiesarenotuniversitiesinthestrictsenseoftheword Thetraditionaluniversityisaneducationalinstitutionwhichgrantsbothundergraduateandpostgraduatedegreesinavarietyofsubjects aswellasconductingoriginalscientificresearch Incontrast acorporateuniversitytypicallylimitsscopetoprovidingjob specific indeedcompany specific trainingforthemanagerialpersonneloftheparentcorporation Listeningtip Beaware eachcorrectansweronthepagewillparaphrasewhatyouhear iehavethesamemeaning butusedifferentwords Voc SpecialTerms Asnapshotof acandidate ashortdescriptionorasmallamountofinformationthatgivesyouanideaofwhatsthislikePersonalsummariesPre courseexperience pre session BackofficeteamPilotproject试点项目 试验计划Verbalcommendationcanton nsubdivisionofacountry espofSwitzerland州 尤指瑞士的 Migros Migros公司 财富500强公司之一 总部所在地瑞士 主要经营零售 Commune smallestunitoflocalgovernment withamayorandcouncil Ther sum iscomparabletoacurriculumvitae CV inmanycountries althoughinEnglish CanadaandtheUnitedStatesitissubstantiallydifferent Q whatarethedifferencesbetweenCVandresume Aresumeisashortdocumentthatsummarizesqualifications includingeducation experience skillsandotheritemsrelatedtoajobsearch ACVisaspecialtypeofresumetraditionallyusedforpositionsinacademic research orgrants Liketheresume theCVsummarizeseducation accomplishments andprofessionalexpertise Specifically aCVshouldhighlightteachingexperience researchwork publications serviceorcommitteework andprofessionalpresentations Whileitisrecommendedthattheresumebelimitedtooneortwopages theCVdoesnothaveapagelimitation ElementsofResume HeadingIncludesyourname currentaddress zipcode areacodeandtelephonenumber e mailaddress andwebsite Ifyourcurrentaddressistemporary youshouldalsoincludeapermanentaddressandtelephonenumber Objectiveand orKeywordSectionThisiswhereyoudefineoridentifythepositionyouareseekingExecutiveSecretary Translator ManagerTrainee WorkExperienceallthenecessaryinformationabouteachofyourjobs includingyourjobtitle datesofemployment nameofyouremployer city responsibilities specialprojectsyouhandled andaccomplishments EducationIncludeinthissectionallthedegreesorcertificatesyouhavereceived yourmajororareaofconcentration allofthehonorsyouearned andanyrelevantactivitiesyouparticipatedin organized orchaired ElementsofResume HonorsAnyawards honors ormembershipsincludingspecialachievementsinsports clubs orotherschoolactivities ActivitiesPublicorcampusactivities volunteerpositions andsoforth CertificatesandLicenses PublicationsAnybooks articles professionalpapers orworksofasimilarnaturethatpertaintoyourfield ProfessionalMembershipsMembershipsinprofessionalassociations unions andsimilarorganizations ElementsofResume SpecialSkillsCertaintalentsorexperiencesthatarenotnecessarilyapartofyoureducationorworkexperience Commonexamplesincludefluencyinaforeignlanguage extensivetravelabroad orknowledgeofaparticularcomputerapplication PersonalInformationahobbyortalent notrecommended ReferencesUsuallynotincluded Writesimply Referencesareavailableuponrequest or Referencesavailable Youmayalsoplaceyourreferencesonthebottomhalfofthesecondpageofyourresumeifthereisroomtoincludethemthere Foreachreference includename title organizationtheyrepresent address andphonenumber Makesureyouhaveaskedeachpersonforpermissiontobeusedasareference Listening TheFutureofHumanresources WhatdoHRpeopledo Takecareofemployeefromrecruitmenttoretirement WhataretheaspectsofemploymentanHRmanagerisresponsiblefor recruitment selection training employeewelfare remuneration salariesandbonuses careerdevelopment redundancyandretirementWhatdoyouthinkarethemostimportantissuesintoday sworkingenvironmentandforthenearfuture Listeningtips 1 掌握每一选项的中文意思 想象在每一选项表达或描述的情况下说话人可能使用的字句 2 第一遍做taskone 第二遍做tasktwo3 正确选项中的表述与文中某部分内容存在同义关系 某部分内容或者只是一个单词或词组 或者是一个句子 4 注意说话人语气 该方法尤其适用于判断说话人的态度 5 考生在平时要多了解各种商业场合的语言运用 Follow upspeakingexercise Pickoutoneissueandtalkaboutit WhichonedoyouthinkmightbethemostimportantissueforsomeChinesecompanies CVsandpersonalsummaries CV curriculumvitae resumeawrittenrecordofyoureducationandemploymentthatyousendwhenyouareapplyingforajobApplicant whatwouldyouincludeinyourCV Employer whatelementswouldyoulookatmostcloselywhenevaluatingaCV agraduate sCV CVofanapplicantwhohasworkexperience Personalsummary ashortparagraph usuallyatthebeginningofaCVwhichsummariesthepositivecharacteristicsandskillsoftheapplicant Whatarethesortofinformationincludedinthepersonalsummary Engaging informativeTellthereaderwhoyouaree g Visionarydesigner Target drivensalesmanager Acclaimedanalyst etc Showcaseyourfunctionalattributese g Well versedinallaspectsofcustomerconversionandaccounting Garnishwithsomedesirablepersonalcharacteristicse g Agenuinetodesiretoachieve excelandevolve TipsforwritingthePersonalsummary Tobegin putyourselfintheemployer sshoes andtrytothinkabouttheexperiences qualities andtraitsonwhichtheywouldplacemostimportance bearinginmindthekindofworkonoffer Thenaskyourselfthesequestions Whatisitaboutyou andonlyyou thatsetsyouapartfromotherapplicantswithsimilarbackgrounds Whatareyourstrongestcharacteristics Howcanyouhelptheemployerachievetheircorporatecareerobjectives bothintheshortandlongterms Coverletter coveringletter Alettersentwithotherdocumentstoexplainmorefullyorprovidemoreinformation Itlinksyourexperience skillsandachievementstoanemployer srealneeds ItmustdemonstratethatyouarebetterthantheotherapplicantsandmakethereaderwanttoreadyourCV Exercise P10 1 Thisapplicantisveryconfident perhapsoverconfidentandhis herclaimsarenotbackedupbyevidence2 thisapplicantseemstohavetheappropriateskillsandexperience butwhathappenedtohis herowncompany Ifhe sheissosuccessfulwhyishe shelookingforworkinanothercompany Didhe shegobankrupt Whattypeofcompanywasit 3 thiscandidateappearstobewellqualifiedandseemsmodest

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