立体结构-素材ppt课件

1 2 Empowered KnowledgeableEmployees ReducedOverhead CollaborationtoolsSelf serviceapplications UniversalAccesstoInformationCorporateCommunications StreamlinedResourceManagementAdministration ElectronicSupportJustintimelearningExpertTriage 4 44 9 2 3 9 4 15 9 15 4 12 3 5 eBizService Solutions 10 15 20 55 2004 WebService Solution eBizConsulting SIService Solution NetworkIntegration 6 2004 1 10 000 20 000 Solution 21 626 18 122 9 807 7 984 7 467 10 266 14 073 7 810 ERPCRM DWKMS GWEDMSWCMSMailingCommunityB2BFAX 7 2002 2003 2004 2005 2006 5 000 6 800 5 500 8 000 6 500 5 500 Extension Frontend Backend B2C e Community CyberIRWebBusiness e Marketing System HW Network LAN WAN Solutions Applications 9 000 5 000 4 500 7 500 2004 Product 8 2004 IT IT 1009080706050403020100 24020016012080400 143 1 2 3 4 5 6 7 8 9 10 11 133 154 157 147 157 154 153 171 190 186 IT 34 7 27 7 20 8 12 9 16 2 10 0 18 2 27 4 26 7 31 3 24 7 9 WebAgencyServiceDomain WebBuilding WebSolution WebConsulting WebCIWebDesignWebapplication e BusinessConsultingMarketAnalysis 10 e Marketing E CRM e Marketplace SCM Supplier Customer Supplier Customer OrderFulfillment e BusinessValueChain 11 eBizTotalService eBizStrategy eBizOperation eBizConsulting Planning Contents Solution Marketing eBusinessIntegrator eBizBuilding eBiztotalservice 12 PACS ERP CRM EIP Mailing B2Emall IntegrationDevelopers WebService EnterpriseSolution BusinessFields SIDevelopment Solutions 13 Data Integration EnterpriseCRM eCRM DataWarehousing Integration WebLogData DataBase TransactionData CustomerProfile 14 SMMU SIMU NIMU R DMU eBizTotalService eBizTotalService 15 E Mail EDMS GW KMS 2 ERP 1 CRM SCM E Planning OfficeManagementSystem 16 CustomerA CustomerB CustomerC SupplierA SupplierB SupplierC eBizConsulting eBizSolutions eBizIntegration eBizSolutions Service InternetAreaBSPAreaSIAreaNIArea 17 eCRM WCMS IRM PRM Mailing MES CTI PABX IBS NetworkIntegrationAutomationSystemEnterpriseNetwork CRM DW EIP EKP ERP SCM GW KMS SIconsultingSIdevelopmentSImanagement WebconsultingWebdevelopmentWebmanagement NIArea SIArea WebSIArea eBizSolutions Service WebSIAreaSIAreaNIAreaSystemArea 18 SIAreaNIAreaSolutionAreaSMAreaInternetAreaR DAreaConsultingArea SIBusinessArea SIconsultingSIdevelopmentSImanagementN WmanagementNewtechnology NetworkIntegration NetworkConsulting NetworkIntegration NetworkManagement 19 CRM Forecasting OpportunityManagement Configuration Generation Forecasting CustomerCareSpareManagement ForecastingPersonalizationCampaignManagementMarketingEncyclopedia ERP CMS SCM EIP eStrategy Solution Service SIDevelopment Solutions Marketing Sales Services 20 InternetAreaBSPAreaSIAreaNIArea 55 15 20 10 eBizSolutions Service ConsultingforeBizeStrategyConsulting eManagementConsultingeBusinessRestructureConsultinge CRM e MarketingConsulting e Solution e Infra e Infra SIconsulting management NetworkIntegration AutomationSystem ITdevelopment management 21 SCM CRM e SupplychainManagement e CustomerRelationshipManagement E biztransformation System SupplyChain ERP EIP e BusinessPerspective 22 2 23 2 3 2 4 5 6 1 2 100 10 24 Strategy Contents Solution BrandA BrandB Ebiz BrandC Summary IntegrationBranding Identity 25 Supplier Customer eCompany Partner Stockholder Employee IPSSCM IRMPRM e Marketing GW KMSEDMS BuySide SellSide ERPEIP e BusinessSector Solutions 26 Publish Interact Transact Integrate CustomerInformationAccessHSECommunication CustomerandTechnicalSupportSupplierRelationshipManagement ElectronicOrdertoCashElectronicProcurementSupplierBidding Selection IntegratedPlanningandForecastingIntegratedPlantManagement e Business FulfillDemand 27 e Business Convergence IndustryTransformation ValueChainIntegration ChannelEnhancement PwC eBizTransformation 28 KMS EIS EDMS Non formalInformation EnterpriseKnowledge InformationPortal Solution Service SIDevelopment Solutions GW EKP EIP Howconvenientwoulditbe ifwecanviewallthenumerousinformationscatteredontheinternet suchasIntranet GroupWare ERP CRM SCM gatheredinsinglescreen SCM CRM ERP 29 ElectronicDecisionMaking E mail E board ScheduleManagement MIS NameCardManagement CareerManagement HumanRelationshipManagement Survey messenger Solution Service eagleOffice GWeagleOffice 30 DefenseDefense theAgencyfornationalsecurityinstitutionetc FinanceBank Insurance Security CreditCard InvestmentTrustetc ChemistryPetrochemical heavychemical explosive energyetc ServiceDistribution service leisure educationalinstitutionetc PublicsectorGovernmentorganization governmentinvestmentinstitutionetc IndustryMachine construction assembling equipmentetc SIMUBusinessFields BusinessFields SIMU 31 CompanyOrganization Company Organization eBizSolution Consulting InternetBiz System SolutionMu R DMU PlanningMU INFRAMU 32 Organization 33 ChannelEnhancement ValueChainIntegration Convergence IndustryTransformation Win Win PwC eBusiness 34 KnowledgeManagement e Commerceservices CRM ERP SCM BusinessIntelligence enablementService Web ITIntegration BusinessValue TechnologyValue Customers IBM e BusinessPerspective Suppliers 35 Mailing Business SCM e Automation PABX e Market ERP MES IBS EDMS GroupD GW HRM PRM DW IRM KMS EIP WCMS RMS ERM e IPS e Fax e Search e CTI e Community Employee Customer eBizSolutionanalysis CRM CRM CustomerRelationshipManagement e CRM CRM 36 eBizSolutionanalysis CRM CRM CustomerRelationshipMana