旅游英语第一讲ppt课件

EnglishforTourism 主讲人 党立新 EverydayEnglish ThepurposeoflifeistoenjoyeverymomentAfterahurricanecomesarainbow I TheCurriculumNatureandFunctionTourismEnglish asacourseofcomprehensiveEnglishskillsintendedforstudentsofprofessionaltourismmanagement aimsatstrengtheningtheirEnglishlistening andcommunicationskillsaswellascomprehensionabilitythroughthetrainingoflistening oralEnglishandotherrelevantskillsinactualbusiness suchashotelreception roomservice cateringserviceandtravelreceptionandforeigntourguideetc 旅游英语 原本是为旅游管理专业学生开设的一门综合英语技能课 是加强英语听说 交际能力必需的基础课程 通过对学生进行听力 口语等英语听说技能的训练 使学生能用所学英语开展实际业务工作 进行酒店的前厅接待 客房服务 餐饮服务及旅游接待 涉外导游 提高学生的听力理解水平 口语表达能力和对语言运用的分析理解能力 ConceptandIdeasBasedontheindustryinwhichbasicandcommonly usedEnglishlanguageisneededforallposts acomprehensiveteachingsystemisbuiltwiththecombinationofEnglishandtourism 本课程设计的理念是以行业为依托 以各岗位所需要的基本的 常用的英语语言知识为基础 通过有目的的实践训练 建立英语与旅游业相结合的综合教学体系 EnglishforTourism Theideaofthecourseistoimprovetheabilityoflanguageapplicationintermsoftheneedsoftourism inwhichstudentsarethecenterandpracticeisthecorebythecombinationofclassroomteachingandpracticeactivities andtriestoconstructTLSPmethod namelytheteachingmodeloftask listening speakingandpracticing 设计思路是 以旅游岗位需求为依据 进行语言实践能力培养 把课堂教学与实践教学相结合 以学生为中心 以实践为核心 以语言到语言加岗位技能综合能力为课堂主线 构建了TLSP 即task Listening Speaking Practicing的教学模式 EnglishforTourism II TeachingMethods 本课程采用主体式多方位教学方法 如提问法 情景模拟法 讨论法 辩论法 讲解法 听说法 交际教学法等多种形式 尽量多给学生语言实践机会 不仅可以摆脱枯燥乏味的学习过程 还可以通过音频材料深入了解不同国家社会的方方面面 从而提高学生的文化素质 本课程的教学手段主要用图像 声音 动画等多种手段展示教学内容 有效提高学生的听说能力 Multipleteachingmethodsareusedinthecourse suchasquestions scenesimulation debate interpretation listeningandspeakingandcommunicationetc Morechancesofpracticeareprovidedforstudentstogetridofnotonlytheboring butalsothefacetsofdifferentcountriestoexpandtheirhorizonincross culturalcommunication Alotofmeansaretriedinteachingthecourse suchasimage sound animationandsoontoimprovestudents listeningability EnglishforTourism III Focalpoints EnglishforTourism Teachingobjectives HelpyouengageinfluentandunderstandableoralEnglishcommunicationComposepracticalwritingassignmentsDowrittentranslationandoralinterpretationGetsomeideaofthetourismdevelopmentinandoutsideofChinaandculturalbackgroundinformationaboutthecountrieswearegoingtotravelinclassbywatchingrelevantVCDs III Focalpoints AttendanceandparticipationAssignmentsFinalexam oralorwritten EnglishforTourism GradingScheme Whatistourism Whydopeopletravel Whatisatravelagency EnglishforTourism BasicInformation Whatistourism Whydopeopletravel Whatisatravelagency EnglishforTourism Howtounderstandtourism Home Theother Return Reach TravelascircleTourismasaphenomenonElements Definitionoftourism Thetemporarymovementofpersonstodestinationsawayfromtheirusualornormalhouses theactivitiesentereduponduringtheirstayinthosedestinationsandthefacilitiesdevelopedtoprovidefortheirrequirements needs EnglishforTourism Definitionoftourism Thetemporarymovementofpersonstodestinationsawayfromtheirusualornormalhouses theactivitiesentereduponduringtheirstayinthosedestinationsandthefacilitiesdevelopedtoprovidefortheirrequirements needs Theofficiallyaccepteddefinitionis Tourismcomprisestheactivitiesofpersonstravelingtoandstayinginplacesoutsidetheirusualenvironmentfornotmorethanoneconsecutiveyearforleisure businessandotherpurposes EnglishforTourism Tourism relatedindustries FoodindustriesFood Beverage Notonlyprovidebasicsustenancefortouristsbutanimportantfactorintheoveralltourismexperience Transportation Stagecoach 1500A D InventedinHungary Railroads 1825 FirstpassengertrainwasinEngland Boats Ships early400B C butfirstoceanliner1840 Automobile 1908 HenryFordAirTravel 1919 EnglishforTourism Tourism relatedindustries Thehotelindustry CommercialhotelsLuxuryhotelsBudgetmotelsResorthotelsIn citymotels Businesspeopleormiddle classtouristsUpper classtouristsStudentsandbudgettravelersDrivingtravelerswhowanttovisitsomecentralcityattractions EnglishforTourism Tourism relatedindustries Infrastructure Thebasicservicesonwhichalltourismdepends Thesesystemsincludewaterandsewersystems communicationnetworks medicalfacilities electricity policeandfireprotectionandroads Travelinformation Thetravelermaygatherinformationonprices value schedules characteristicsofthedestinationandavailableactivities EnglishforTourism WhatdoesWTOmean WorldTourismOrganization KeyBenefitsofTourismWorldtourismOrganizationTheworldTourismOrganization WTO istheleadinginternationalorganizationinthefieldoftravelandtourism Itservesasaglobalforumfortourismpolicyissuesandapracticalsourceoftourismknow how WTO smembershipincludes139countriesandterritoriesandmorethan350AffiliateMembersrepresentinglocalgovernments tourismassociationsandprivatesectorcompanies includingairlines hotelgroupsandtouroperators WithitsheadquartersinMadrid Spain WTOisaninter governmentalbodyentrustedbytheUnitedNationstowardsthepromotionanddevelopmentoftourism Throughtourism WTOaimstostimulateeconomicgrowthandjobcreation provideincentivesforprotectingtheenvironmentandheritageofdestinations andpromotepeaceandunderstandingamongallthenationsoftheworld EnglishforTourism LeadingtheWorld sLargestIndustry TheworldTourismOrganizationbelievesthatgovernmentshaveavitalroletoplayintourism WTOexiststohelpnationsthroughouttheworldmaximizethepositiveimpactsoftourism suchasjobcreation newinfrastructureandforeignexchangeearnings whileatthesametimeminimizingnegativeenvironmentorsocialimpacts Tourismistheworld slargestgrowthindustrywithnosignsofslowingdowninthe21st Receiptsfrominternationaltourismhaveincreasedbyanaverageof9percentannuallyforthepast16yearstoreachus 476billionin2000 Duringthesameperiod internationalarrivalsrosebyayearlyaverageof4 6percenttoreach698millionin2000 BenefitsofTourismTourismisnowtheworld slargestindustry itnotonlydoesalotofbenefitstooursociety butalsodoesalotgoodforourselves Thereasonsareasfollows Firstofall itprovidesemploymentopportunities Tourismisalaborintensiveindustryandcreatesmanyjobopportunitiesespeciallyforyoungpeopleandpart timeandfull timeworkers Secondly tourismcanpreservetheenvironmentandheritage Tourismhighlightstheneedforpropermanagementand througheffectivepoliciesandplanning canensurethattheenvironment heritageandinherentcharacterofanareaispreserved Thirdly tourismcanimprovetransportser vices Tourismcanstimulatetheestablishmentofnewfacilitiesandimprovetransportservicesatthesametime Andthelastnottheleast tourismcanbroadenouroutlook Tourismcanprovidetheopportunityforresidentstointeractwithotherpeopleandcultures italsocanbringnewideasintothecommunity Anyway tourismimprovesourqualityofourlife andbenefitsusalot EnglishforTourism EnglishforTourism You vegottofindwhatyoulove Jobssays 乔布斯说 你必须要找到你所钟爱的东西 ThisisthetextoftheCommencementaddressbySteveJobs CEOofAppleComputerandofPixarAnimationStudios deliveredonJune12 2005 1 如何把生命中的点点滴滴串连起来2 关于爱和损失3 关于死亡的 DailyEnglishinHotel 1 DailyEnglish Operator 1 请问您贵姓 对不起 请您重复一次好吗 MayIhaveyourname Wouldyougivemeyourname Ibegyourpardon Pardon please 2 请拼出客人的名字好吗 Howtospelltheguest snameplease 3 对不起 因线路问题我听不清楚您说话 请重新打一次好吗 I mverysorry Ican thearclearly Couldyoucallitagain 4 能告诉我客人是哪里人吗 Wouldyoutellmewheretheguestcomesfrom 5 能告诉我客人是哪间公司的吗 Wouldyoutellmewhichcompanytheguestisfrom 6 对不起 我们在酒店的名单上找不到客人的名字 I msorry Wecan tfindtheguestnameonourhotellist 7 介意我把电话转接到接待处让他们为您查一下 好吗 Wouldyoumindconnectingthelinetoreceptiontocheckit 8 我再帮您查一下 请稍等 Iwillcheckitforyouagain Justamomentplease 9 很抱歉 让您久等了 Iamsorrytohavekeptyouwaiting DailyEnglishinHotel 10 请您重复一遍您说的 好吗 Couldyourepeatwhatyousaid Ibegyourpardon 11 请您讲慢一点 大声点 好吗 Couldyouspeakmoreslowly loudly 12 请稍等 我将为您转接 Waitamoment please lwillconnect transferitforyou 13 您好 先生 这里是总机 您有一个外线电话 介意我接入您的房间吗 Howareyou sir Thisistheoperator Youhaveanoutsideline MayIputitthrough 14 晚上好 丹尼斯先生 布鲁斯先生的电话 请问您是否需要接听 Goodevening Mr Dennis Mr Bruceisontheline Phone now Wouldyouliketotakeit 15 对不起 先生 他的电话占线 请您稍后再拨 I msorry sir Thelineisbusynow Couldyoupleasecallbacklater 16 对不起 先生 电话无人接听 请您稍后再拨或留言 I msorry sir Nobodyisanswering Couldyoupleasecallbacklaterorleaveamessage 17 让我重复一次您的信息吧 Letmerepeatyourmessage DailyEnglishinHotel 18 对不起 我听不懂您说什么 我可以帮您转接给大堂副理吗 SorryIcan tfollowyou MayIputyouthroughtotheassistantmanager 19 对不起 先生 房间电话未挂好 转不进去 I msorry sir Thephoneisrestricted Ican tgetthrough 20 对不起 先生 我们不可以透露客人的房号 Iamsorry sir we renotallowedtodiscloseourguest sroomnumber 21 我是758房客 有人给我留言吗 Iamstayinginroom758 Iamtheguestofroom758 Didanyoneleavemessageforme 22 我的电话留言灯一闪一闪的 是否有我的留言 Themessagelightflashesconstantly Isthereanymessageforme DailyEnglishinHotel 23 对不起 先生我们暂时没有收到您的留言 I msorry sir Thereisnomessageforyou Wehaven tgotanymessageforyou 24 是的 您有一个留言 您不在时 先生打电话给您 请您早上9点在大厅等候 届时会有人来接您 Yes youhavegotamessage Mr hasphonedtoyouwhenyouwereout hewantedyoutowaitinthelobbyat9 00am thecompanywillsendsomeonetopickyouup 25 晚上好 先生 请问您有收到您的留言吗 Goodevening sir Didyoureceiveyourmessage 26 晚上好 先生 您的朋友 先生邀请您今晚7点到二楼中餐厅用晚餐 Goodevening sir YourfriendMr invitedyoutohavedinneronthesecondflooratLIBAIroomintheChineserestaurantat7o clocktonight EnglishforReceptionDesk Part1Greetings问候1 WelcometohaiyattgardenHotel I m whatshouldIcallyou please 欢迎光临海悦酒店 我是 请问我该怎么称呼你呢 2 Goodmorning afternoon evening Sir Madame WhatcanIdoforyou 先生 女士 你好 请问我能为您做点什么 3 Mynameis isthereanythingelseIcandoforyou justletmeknow 我叫 如果需要我为您做些什么 请告诉我 4 Ifyouhaveanyproblems pleasefeelfreetocontactus 如果你有任何需要 请随时联系我们 Part2HelpingtoCheck in帮助入住1 PleasehaveaseatforawhileI llhelpyouwiththecheck inprocedure 请在那边稍坐一会儿 我将会为您办理入住手续 2 Wouldyoupleasegivemeyourpassportandcreditcard I llreturnthemtoyourightawayafterthecheck inprocedure 请把您的护照和信用卡交给我 办完入住手续后 我会马上归还给您 3 Howmanynightswillyoustaythistime 这次入住您会住多少天 4 Whichroomwouldyoulike smokingroomornon smokingroom 您是要吸烟房间还是不吸烟房间 5 Excuseme Sir Madame Howwouldyouliketopaythedeposit togetherorseparately 先生 女士 不好意思 打搅一下 请问您是要分开付押金还是一起付呢 Hereisyourroomkeyandthebreakfastcoupon Wouldyoupleasesignhere 这是您的房卡和早餐券 请您在这里签个名好吗 7 Hereareyourpassportandthecreditcard YoucangouptotheroomnowIhopeyouenjoyyourstaywithus 这是给回您的护照和信用卡 现在您可以上房间了 希望您在这里居住愉快 EnglishforReceptionDesk Part3ProvidingServiceDuringStaying居停期间提供服务RegularService常规服务1 Pleasewaitasecond I lltransferitforyou 请稍等一下 马上为你转接过去 2 Becauseyouarecheckingouttwodaysearly Youneedtogiveustwocashvouchersback 您比原定退房的时间提前了两天 所以我们需要收回二张现金券 3 Thereisagreatgardenandpondbehindthehotel whichissuitableforexercisejoggingandwalking 酒店后面有很漂亮的花园和水塘 那里是非常适合跑步 锻炼身体 和散步的地方 4 Thismoneyisdamaged I mafraidwecan tchangeit thisisaccordingtothehotelregulation hotelrules 您的钱 纸币 上有裂口 污迹 按酒店的规定 我们不能为您兑换 5 I msorrythatyoucouldnotgetcashbycreditcardhere Icanbookacartotakeyoutothebanktogetsomecash EnglishforReceptionDesk EnglishforReservation1 MayIhavetheroomtype please Whatkindofroomwouldyouliketoreserve 请问需要预订哪一类型的房间 2 Whatkindofroomdoyouhave 请问贵酒店有什么房间类型 3 Wehavestandard superior deluxe executiverooms Thereisalsoonepresidentialsuiteaswell Furthermore wehaveafloorofnon smokingrooms andwealsohavesomeconnectingrooms 我们酒店有标准房 高级房 豪华房 行政房 除此之外还有总统套房 而且我们酒店还设有不吸烟楼层及连通房 4 Howaboutyourhotel slocation 请问贵酒店位于哪里 5 Well ourhotellocatedinhoujietown DongguanCity TheCrownPrincehotelisonly3