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This is an excerpt from On The RoadMaking TimeThe airport, airplane, taxi and hotel become your temporary offices. Make sure you get your job done while youre there. 107Find an airline and rental car company you like and stick with them. The more familiar you are with the company, the less time you waste in the “getting to know how you operate” phase.108Find a hotel you like and become a frequent guest. You can eliminate filling out redundant information each time you check in. 109Try to stay on one of the first three floors of a hotel. Take the stairs. It saves time and is good exercise.112Join an airline club. The financial investment is easily returned with the work that you accomplish using their club. You can knock out your e-mails, return calls, and relax in the same time it would have taken you to get your boarding pass at the counter.114Create two checklists for travel one for the office and one for home. Laminate the lists and keep one in your desk and one in your travel bag. The basic trip requirements are the same and this will help you double check that you have everything you need.115Take only carry-on bags when possible. This saves an average of an extra 20 minutes per flight.118Laptops, presentation slides and any other tools required for meetings should be carried on the plane. No reason to stress out over the airline baggage handling efficiencies.123Get a cell phone plan that does not charge “roaming” charges. In case of emergencies let people know where youre staying but its always more convenient to give them your cell number.125Get an aisle seat as close to the front of the plane as possible. The passengers in the first five rows of a full airplane are sometimes off the plane ten minutes before the back row passengers.127As soon as you get on board, return as many phone calls as you can before the plane leaves the gate. 128Keep a travel folder for projects that you can accomplish while on a plane or in a taxi.129If you do not have time to socialize during the flight, invest in a good pair of headphones that have “white noise.” It eliminates almost all the noise of the plane and most people will not disturb you. If that does not work, politely tell the talkative person next to you that you must complete your work before you land. Hopefully, theyll give you the courtesy of being quiet.130Learn something new! Listen to audiotapes or take a training course on your computer during the flight. 131Keep a file on the personnel in the cities you are visiting. Its always impressive to walk in, call the receptionist by name and ask about a son or daughters soccer season. Theyll never forget you!133Always carry emergency cash enough for taxi, tips and some for “just in case.” You probably do not want to be wasting your time looking for an ATM in an unfamiliar city. 134Complete your expense documentation as the expenses occur. Do not try to reconstruct your expenses later. Maintain a tally of expenses in your organizer and throw the receipts in a pocket file. As soon as you get back home immediately submit receipts/expense report.135Where did you park your car? Write down the exact location in your organizer. Isnt it funny how your car sometimes “moves” while you are gone? This can save you untold time frantically searching parking lots.InterruptionsThe Office Plague“Got a minute? never means just one minute. Before you answer, always ask, Whats this about?” Alec Mackenzie38“Hey, you got a minute?” Thats a question, not a demand. Dont get angry with the interrupter if you answered, “Sure!” to their question. General rule: If you cannot eliminate the interruption, make the interruption as short as possible. 40Stand up! When someone shows up unannounced, keep standing until you decide if you want the conversation to continue. Standing is not comfortable for most people and the length of most interruptions is in direct proportion to the comfort level of the interrupter.41Signal the end of the time allotted by politely saying, “One more thing before you go.” Be respectful but take control. Remember that this is your office and youre responsible for the time here.42Get rid of extra chairs in your office. You can always pull one from somewhere else if you need it.43Arrange your office so that your desk doesnt face the door. People are less likely to interrupt if they cant see your face.48Want to make a positive difference in the time investment of your company? Ask your peers and subordinates, “What do I do that wastes your time and hinders your performance?”49Henry Ford was always dropping into the offices of his companys executives. When asked why he didnt have them come to him, he replied, Well, Ill tell you. Ive found that I can leave the other fellows office a lot quicker than I can get him to leave mine. “Guard your own spare moments. They are like uncut diamonds.” Ralph Waldo Emerson The Phone, Voice Mail, And E-MailThe Invisible Invaders“Time flies. It is up to you to be the navigator.” Robert Orben50Tempted to constantly check your e-mails? Dont do it! Once or twice daily is usually enough. Check your e-mails, respond and get back on task. E-mails can be a habitual distraction. You do not go to the mailbox every 30 minutes, do you? Work e-mail deliveries into your personal schedule and do not let them control your day. 51Prioritize your incoming e-mail by sorting the messages by subject or author so you can process related messages together.55Return phone calls at a specified time during the day. Dont wait until the end of the day (unless you really dont want to talk to the person.) It is also best to return calls during your least productive time of the day. You know, that time when you are a little sluggish return some calls. It takes little creativity to return calls/answer questions.56Stand up when you are on the phone. A USC study discovered that the brains information processing speed increases 5-20% while standing. Think you may look a little goofy standing and working? You would be in the company of Thomas Jefferson, Ernest Hemingway, and Winston Churchill, all of whom stood while working.59Want to end a conversation? If the person tends to chatter on and on, politely say, “before we hang up I need to cover one last point . . .” and then cover your point and get off the phone. 60Be proactive in reducing “voicemail tag.” Answer three questions when you reach the voicemail of the person you
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