ChapterHotel check outppt课件

.,6,Chapter,HotelCheck-out,.,Contents,.,UsefulWordsandExpressions,attendant:(服务员)inform:(通知)inadvance:(预先)evaluation:(评估)brochure:(小册子)bellboy:(侍者),corporate:(团体的)voucher:(凭证)acknowledgement:(承认)arrange:(安排)regulation:(规定)receptiondesk:(前台),.,PartOne:Know-howforTourismandTravel,ABCforHotelCheck-out,.,Basedontheabovepassage,decidewhetherthefollowingstatementsaretrueorfalse.WriteTfortrueandFforfalse.,1._Generallythecheck-outtimeinmosthotelsis12oclock.2._Youneedtopayhalfofthedailyroomrateifyoucheckoutafter18p.m.3._Ifyouhavetorequirealatecheck-out,youshouldcontactthereceptiondeskbefore8a.m.onthedayofdeparture.4._Whenyouwanttocheckout,youdbettercallthereceptiondeskatleastthirtyminutesearliertoinformthem.5._Whenyoucheckout,youllbechargedfortheitemsyouhaveconsumedordamagedintheroom.,F,T,T,T,F,.,PartTwo:BeAttractivetoWatch,browsevt.&vi.浏览；吃草；随意翻阅n.浏览；吃草；放牧brochuren.小册子，手册nookn.角落；隐蔽处；每个角落；到处buckn.（美）钱，元；雄鹿；花花公子vt.&vi.（马等）猛然弓背跃起；抵制；猛然震荡disputevt.&vi.辩论，争论n.辩论；争端；（劳资）纠纷；罢工crannyn.裂缝，裂,NewWordsandExpressions,.,Highlights:AChecklistforCheck-out,Stepone:,Takeyourtimepackingbefore:Youshouldgiveyourselfafewextraminutestogetevery-thingbackintoyoursuitcase.Itwillreduceyourchanceofcarelesslyforgettinganything.Butifyouarebusy,youcancallthefrontdeskandrequestalatecheckout.,.,StepTwo:Doacompletesweepoftheroom,Althougheverythingobviousisinyourbags,besuretocheckallthenooksandcrannies.Beforeyouleavetheroomyoushouldpassovertheentireareaandbesuretocheckunderthecovers,too.,.,StepThree:LeaveatipWhenyouleaveafancyhotel,youshouldleavecashintheamountofthreetofivebuckspernight.Butifyouliveinalessfan-cyjoint,youshouldgiveoneortwo.Besides,youdbetterputthetipinamarkedenvelope.,.,Stepfour:Whencheck-out,reviewyourentirebillYoushouldcheckthatallofthechargeareexact,andbesureyouhaveapaperstatementorreceipttowalkawaywith.,.,Takeyourtimepackingbeforeyoucheckout.Doacompletesweepoftheroom.Leaveatip.Whencheckingout,besuretoreviewyourentirebill.,Transcriptforvideo:,.,Tipnumberone:takeyourtimepackingbeforeyoucheckout.Allowingyourselfafewextraminutestocalmlygeteverythingbackintoyoursuitcasewillreduceyourchancesofcarelesslyforgettinganything.Ifyourepressedfortime,youcanalwayscallthefrontdeskandrequestalatecheckout,whichwilloftenbuyyouanotherhour.Andreally,untiltheystartcallingtopesteryouaboutleavingandthreateningtochargeyouanothernightunlessyougetoutimmediately,youvegotnothingtoworryabout.,.,Tiptwo:doacompletesweepoftheroom.Onceeverythingobviousisinyourbags,besuretocheckallthenooksandcrannies:drawers,thenightstand,closets,thesafe,underthebathroomsink,underthebed,andifyouvegotone,therefrigerator.Asyoureabouttoleavetheroom,doonefinalpassovertheentireareaandbesuretocheckunderthecovers,too.ThatsprettymuchwhereIusuallyfindallmysocksandboxers.,.,Tipthree:leaveatip.Itsbesttotipyourhousekeeperonanightlybasis,sothatthepersonwhodoestheactualtidyingupistheonewhogetsthetip.Buteitherway,leavecashintheamountofthreetofivebuckspernightatafancyhotel,andoneortwoatalessfancyjoint,andbesuretoleaveitinaproperlymarkedenvelope.Andfinally,whenyoureactuallycheckingout,besuretoreviewyourentirebill.Checkthatallofthechargesareexact,andmakesureyouhaveapaperstatementorreceipttowalkawaywith.Rememberthatnowisthetimetodisputeanythingfunky-thesecondyouwalkoutthedooritgetsalittlebittougher.,.,Whentraveling,themostexpensivethingsare_theflightandhotelbills.Thefollowingissomestepstosavemoneyonhotel_.Step1:Tosavemoneyonhotelbills,youshouldaskforthehotelscorporateratewhenmakingareservation.Corporateratesareoftenmuch_thanthenormalroompricesandmosthotelshavethesecorporate_.,PartThree:BeAmusedtoListen,bills,typically,cheaper,specials,HowtoSaveMoneyonHotelBills?,.,Step2:Manyhotelsrequirethatyoustayatleast8nightsperyearto_forthecorporaterate.Togetaroundthis,youcanwritethehotelaletterusingyourcompanys_.Mosthotelswillgivethecorporateratetoanyonewhodoesthis.Step3:Ifyouareusingatravelagenttohelpyoubooktheroom,makesureyougetaconfirmationnumberwhich_yourroom.Atravelagentwillgiveyouavoucherbutthishasno_acknowledgementfromthehotel.Step4:Tosavemoneyonhotelbills,shoparoundforthebestpricing_.Speakingwithmanyhotelsabouttheircorporateratesisthebestwaytobookaroomatavery_rate.,qualify,letterhead,guarantees,official,available,affordable,.,PartFour:BeInterestingtoSpeak,.,Listentothesituationaldialogueagain，repeatitsentencebysentence,andthenroleplayitinpairs.,Clerk:Goodmorning,Ms.CanIhelpyou?Jill:Goodmorning.ImJillSmithinroom812.Imleavingtoday.ButCanIcheckoutalittlebitlate?Clerk:Why?Jill:Yousee,myplanetakesoffat6:30thisafternoon.ButIdontwanttogototheairportsoearly.Clerk:Itsreallyaproblem.Butyourroomhasbeenreserved,andwehavetocleanitupbefore1:00pmoclock.,.,Jill:ThencanIleaveat2oclock?Clerk:Well,youcantsincetheguestswillcheck-inat2:00pm.Icanarrangeyoutoanotherroom,butaccordingtohotelsregulations,duringthehighseason,youshouldpayhalfofthedailyroomrateifyouleavebefore6p.m.Jill:Idontthinkitsreasonable.CanIspeaktoyourmanager?Clerk:O.k.Illcallourmanager.Manager:Ms.,whatcanIdoforyou?Jill:Imaskingforalatecheck-outsincemyplanewonttakeoffuntil6:30pm.Manager:()Yourroomhasbeenreservedforanewlymarriedcouple,andtheyllcheckinat2:00pm.Howaboutgoingtoourbusinesscenter,freeofcharge?Jill:Thankyou.Thathelpsmealot.Manager:Mypleasure.Hopetoserveyoubetternexttime.,.,PartFive:BeUsefultoExpand-Consolidation,1)_Telephonechargesatmanyhotelsareunreasonablyhigh.2)_Whenyouorderroomservice,paycloseattentiontothefeestackedonthebill.3)_ManyhotelschargeforInternetaccessbothintheroomsandinthelobby.4)_Accordingtothewriter,bellmansituationatsomehotelsisgettingoutofcontrol.5)_Resortfeesaredailychargeshotelsaddtoyourbillforthingsyoumightexpecttobefree.6)_Ifyoudontplantousethefacilitiesincludedintheresortfee,thebesttimetoprotestthefeeiswhenyouarecheckingout.,AvoidExtraHiddenFees,F,F,T,T,T,T,.,Discuss:Ifyouarechargedunreasonably,whatwillyoudo?Lead-inQuestions:1)Doyouthinkitisnecessarytocheckthebillcarefullyw