松江区民办茸一中学党支部换届选举

Canwequantifythelibrarysinfluence?CreatinganISOstandardforimpactassessment,RoswithaPollChairofISOTC46SC8:Qualitystatisticsandperformanceevaluation,PM9,ISOstandardsforquantityandqualityinlibraries,ISOTechnicalInformationandcommittee46:documentationSubcommittee8:Quality-statisticsandperformanceevaluation,WG2:Internationallibrarystatistics,ISO2789(2006)Internationallibrarystatistics,4theditionRevisionstartedMarch2010,WG4:Performanceindicatorsforlibraries,ISO11620(2008)Libraryperformanceindicators,2ndeditionRevisionstartedDecember2010,WG7:Qualitymeasuresfornationallibraries,ISOTR28118(2009)Performanceindicatorsfornationallibraries,WG8:Statisticaldataforlibrarybuildings,ISOTR11219Qualitativeconditionsandbasicstatisticsforlibrarybuildings(VotingendsAugust25,2011),WG9:Statisticsandqualityissuesforwebarchiving,ISOTR14783StatisticsandqualityissuesforwebarchivingWorkstartedDecember2009,ISOTechnicalInformationandcommittee46:documentationSubcommittee8:Quality-statisticsandperformanceevaluation,WG10:Methodsandproceduresforassessingtheimpactoflibraries,17experts13countries,ISO16439MethodsandproceduresforassessingtheimpactoflibrariesWorkstartedDecember2010,Libraryservicesaimultimatelyateffectsthataredifficulttoidentify,e.g.,Cantheassessmentofsucheffectsbestandardised“?,socialinclusionknowledge,life-longlearningfreeaccesstoinformationculturalawarenesslocalcultureandidentityindividualwell-being,measuringtheunmeasurable“nailingjellytothewall“siximpossiblethingsbevorbreakfast“,ISO16439aimsatstandardisingtheterminologyanddefinitionsforimpactassessmentdescribingandharmonisingthemethodsthathavebeentestedandfoundtodelivermeaningfulresults,Astandardisnotatheoreticaldescriptionofatopic,apracticalhandbookwithmanyexamples.,Terminologyoutputoutcomeimpactvaluebenefit,Outcomesaretheshort-tomedium-termresultsofapplyingoutputsImpactistheeffectoftheoutcomesontheenvironmentandisusuallylong-term(SueHowley),inputcontributionofresourcesinsupportofalibrary(e.g.funding,staff,collections,space,equipment)processsetofinterrelatedorinteractingactivitieswhichtransformsinputsintooutputs(e.g.cataloguing,lending,referenceservice)outputproductsoflibraryprocesses(e.g.numberoftitlescatalogued,numberofloans,numberofinformationrequests)impactdifferenceorchangeinanindividualorgroupresultingfromthecontactwithlibraryservicesvaluetheimportancethatstakeholders(fundinginstitutions,politicians,thepublic)attachtolibraries(monetaryvaluemaybeincluded),inputprocessoutputimpactvalue,outcomedirect,pre-definedeffectsoftheoutputrelatedtogoalsandobjectivesofthelibrarysplanning(e.g.numberofusers,usersatisfactionlevels),impactdifferenceorchangeinanindividualorgroupresultingfromthecontactwithlibraryservicesThechangecanbetangibleorintangible,direct(immediate)orlong-term,smallorfar-reaching,intendedorunintended,actualorpotential.,andhopefullybeneficial,impactonindividuals-changesinskillsandcompetences-changesinattitudesandbehaviour-highersuccessinresearch,study,orcareer-individualwell-beingsocialimpact-socialinclusion-freeaccesstoinformation-education,life-longlearning-localcultureandidentity-healthcareeconomicimpact-ROI,cost-benefit-influenceoneconomiclife(local,regional,etc.),Datathatcanindicateanimpact1.Statistics(libraries,culturalstatistics,etc.)Example:Increaseinattendantsoftraininglessons,Thedatamustbevalidatedbyothermethods,2.Performanceindicators(especiallyindicatorsconcerningusage)Example:Highermarketpenetrationinatargetgroup,3.Resultsofusersatisfactionsurveys(perceivedqualityoflibraryservices)Example:Highsatisfactionwithreferenceservice,1.Solicitedevidence(qualitativeorsoftmethods)surveys(in-house,telephone,mail,online)streetsurveysinterviewsfocusgroups,discussiongroupsself-assessmentofuserscollectedanecdotalevidenceTheresultsmustbemadequantifiabletoshowpatternsofimpact,Methodsforassessingimpact,2.Observedevidence(quantitativemethods)libraryusecomparedtosuccessobservationdataminingtestsforascertaininganincreaseofskillsandcompetences(e.g.beforeandafterusertraining)Methods1to3donotalwaysyieldstatisticallyvalidresultsandcanbeaffectedbydataprotectionregulations.,Methodsforassessingimpact,EconomicimpactLibrarybenefitsexpressedineconomicterms-Contingentvaluation-Surrogateprices-Timespentonlibraryservices(calculatedinsalaries)-Timesavedbylibraryservices2.Impactofthelibraryontheeconomiesofthelocalorregionalsurroundings,Methodsforassessingimpact,Problemsofidentifyingtheimpactoflibraries,Thelibrarysinfluenceisgenerallynottheonlyandpossiblynotthestrongestone.Impactofthesamelibraryservicecanvaryindifferentuserpopulationsandindifferentculturalandeconomicsurroundings.Theimpactisforthemostpartintangibleanddifficulttoquantify.Long-termeffectscannotbeascertainediftheusersarenomoreavailable.Theresultsofqualitativemethodshaveasubjectivebias.Librariesarenotfamiliarwiththemethodsusedforimpactassessment.Theexpenditureoftimeandeffortcanbeconsiderable,Impactsurveys(examplesinanAnnextothestandard)Surveysdeveloped2009intheproject“globalstatistics”(IFLA,ISO,UNESCO),separateforacademicandpubliclibrariesTestedin2010in4Italianpubliclibrariesand1SpanishacademiclibrarySurveyshouldbeasshortaspossible,notmorethan15minutestofilloutAsimplesurveywithwideapplicability,IntroductoryQuestionsHowoftendoyouvisitthelibrary(oritsonlineservices)?(Whydoyounotvisitthelibrary?)Whatdoyoudowhenyouvisitthelibrary(oritsonlineservices)?,Haveyoubenefitedfromvisitingthelibraryorusingitsonlineservices?Haveyoudevelopednewskills?Haveyouobtainednewideas,newinterests?Haveyougothelpfulinformationfor-schoolandlearning?-jobseeking?-healthandwell-being?-businessandcommerce?-aboutyourcommunity?Hasthelibraryhelpedyoutosavetime?Haveyouenjoyedthevisits;haveyoufeltcomfortable?Haveyouexperiencedthelibraryassafeandquietplace?Haveyoumadecontactswithotherpeople?,Publiclibraries,Haveyoubenefitedfromvisitingthelibraryorusingitsonlineservices?Haveyoudevelopednewskills,e.g.ininformationseeking?Haveyouobtainednewideas,newinterests?Hasthelibrarysupportedyouinstudying?Hasthelibrarysupportedyouinyourresearch?Hasth