组织行为学-考试题目

C卷作者：发布时间：2011/05/02访问次数:1字体：大中小云南师范大学商学院Organizational Behavior期末考试试卷（C）卷座号： 姓名： 学号： 系： 年级： 专业： 班级：题号一二三四五六成绩得分考试说明：1、本试卷共 7 页，考试时间为120分钟；2、考试为闭卷；3、全部试题均答在试卷（或答题卡）上。 I、II、III大题填写到答题卡： 123456789101112131415161718192021222324252627282930得分评卷人I. Directions: There are 10 sentences in this part. For each sentence there are four choices marked A., B., C., and D. Choose the ONE answer that best completes the sentence. Then mark the corresponding letter on the Answer Sheet. (10%)1. The Ohio State studies, the University of Michigan studies, and the Managerial Grid are all _ theories of leadership.A. Trait B. Situational C. Behavioral D. Contingency2. The _ bias makes us think we know more than we actually do.A. Representativeness B. Anchoring C. Confirmation D. Overconfidence3. The Big Five Model of personality defines _ as sociable, talkative, and assertive.A. Conscientiousness B. ExtroversionC. Openness to experience D. Agreeableness4. _ refers to the fact that when we judge the behavior of other people, we tend to underestimate the influence of external factors and overestimate the influence of internal or personal factors.A. Assumed similarity B. The halo effect C. Fundamental attribution error D. Self-serving bias5. _ is the decision-making bias where people tend to be overly affected by the way information is presented to them.A. Anchoring and adjustments B. Framing negotiations C. Availability of information D. Overconfidence6. Which is not one of the characteristics of groupthink?A. Group members solicit resistance to the assumptions theyve made.B. The group interprets members silence as a yes vote for the majority.C. Doubters keep silent about misgivings.D. Members pressure any doubters to support the alternatives favored by the majority.7. When a manager tells his boss what he feels the boss wants to hear, he is engaging in:A. Information over-load B. Filtering C. Emotions D. Selective perception8. The nature of the workforce is changing. Mergers and consolidations and growth of e-commerce are examples of what force for change?A. Economic shocks B. Competition C. Technology D. World politics9. Identify the base of power in the following situation: A person can make things difficult for other people, and you want to avoid getting his or her angry.A. Coercive power B. Reward power C. Referent power D. Legitimate power10. Interviews are most valuable for assessing an applicants:A. Interpersonal skills B. Level of motivation C. Intelligence. D. All of the above.得分评卷人II. Directions: There are 10 sentences in this part. For each sentence there are four choices marked A., B., C., and D. Choose More Than ONE answers that completes the sentence. Then mark the corresponding letter on the Answer Sheet. (20%)11. Primary options managers have for trying to turn individuals into team players included:A. Training B. Top-down policy making C. Selection D. Rewards12. Which of the following are true about sexual harassment?A. The concept of power is central to understanding sexual harassment.B. Persons in positions of power can be the subjects of sexual harassment from persons in less powerful positions within the firm.C. The definition about what specifically constitutes sexual harassment is published in the law and not a subject of disagreement.D. Co-workers can sexually harass peers.13. Which of the following are the critical issues confronting managers that OB attempts to help resolve?A. Managing the minimum wageB. Managing work force diversityC. Changing demographicsD. Responding to globalization14. Which of the following are Not suggestions for overcoming the problems associated with performance appraisals?A. Deemphasize behavior B. Use multiple criteria C. Use only one evaluator D. Emphasize traits15. Which of the following are forms of employee involvement?A. Representative participation B. Participative management C. Paychecks D. Employee stock ownership plans16. Suggestions for making communication more effective include the following are:A. Using feedback. B. Listening actively. C. Showing emotions. D. Simplifying language.17. How many obstacles of culture include of the following factors in cross-cultural communication? A. Semantics B. Words make obstacles C. tone and manner of speaking D. body language makes difference 18. Why you need to join a group? The reasons include: A. Security B. Status C. Affiliation D. Power 19. What the role concepts include: A. Expectations B. Transfer C. Conflict D. Distinguish 20. Choose the right answers of OHIOs study results of leader styles: A. employee-oriented B. consideration C. initiating-structure D. Production-oriented 得分评卷人III. Directions: There are 10 sentences in this part. Judge each sentence for T or F. Then mark the corresponding letter-T or F on the Answer Sheet. (10%)21. Attribution theory is used to help explain how we judge people differently depending on what meaning we attribute to a given behavior. ( )22. Political activity is probably more a function of individual differences than of an organizations culture.( )23. One important force for change in the workforce is economic shocks such as the rise and fall of stocks.( )24. A recommendation for improving your effectiveness at negotiating is to address the personality of your opponent.( )25. Max Ringelmann confirmed a common stereotype about groups that suggest the sense of team spirit spurs individual effort and enhances the groups overall productivity. This is known as social loafing. ( )26. In the principled stage of moral development, people value the rights of others and follow self-chosen ethical principles even if they violate the law. ( )27. Skill-based pay sets pay levels on the basis of how many skills employees have or how many jobs they can do. ( )28. Quality management techniques and processes require the environment that can be supplied only by superior work teams.( )29. Strict adherence to the formal vertical structure for all communications can impede the efficient and accurate transfer of communication.( )30. If ends rather then means count, then management should evaluate an employees behavior.( )得分评卷人. Directions: Try to think about the following questions with the relevant knowledge what you have learnt in class and write your holding points in your words on the Answer Sheet. Each question needs to include enough words.（30%）31. Please draw up the model of Impression Management (IM) Skills. And Give more than one example to explain how to use IM skill to influence communication. (8%) 32. Do you accept Organizational-culture? And what influences do they bring to you? (7%) (60words)33. Try to classify the power, and give one example with one kind of power (7%) (60words)34. Try to explain how to deal with conflict, and tell your reason do these methods can use in the process of Negotiation? (8%) (60words)得分评卷人. Directions: Read the materials first and try to understand what this materials talk about, and then analyze the following questions. Write down your answer on the Answer Sheet.(15%) Of course, when people see every workplace problem as a communication problem, they want every solution to be about - you guessed it, communication. “More than 80% people consider that tell truth is a grace trait of a person, but more than 25%employees said they always lie to their boss, 15% employees acknowledge that they always lie on their resume or when they apply a job; more than 45% people will tell you that they just play a little trick without evil. Thats right, were talking about the big problems about communication in the workplace and whatre your solutions?Questions:With the knowledge of Communications, try to answer the followings: 35. From the paragraph” More than 80%. without evil.”, could you tell your own holdings of this kind of Ethical Dilemma-To lie during the workplace-communication is good or bad, whats the deadline do you think? （Hints: Why the attitude is very important for individual, how to improve the skills of communication in the organizations, and your views） 得分评卷人. Ethical Dilemma Analyze. Try to tell your own holdings for the following dilemmas. (15%) 36. First, if you are the financial manager of your company, you get a chance to “borrow” a sum of money(more than $10,00,00) from your company, and you can fix the account, will you control yourself of this kind behavior?Second, if youre the marketing manager of your company, youre the in-group member of your boss, you get some privilege to deal with account, will you submit a fabricated expense account for your self