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Lesson9BusinessMeetings商务会议,Howdoyouusuallyholdameeting?,MainPoints,1.Types&Purposes类型和目的2.Procedure步骤3.UsefulExpressions表达4.TipstoOrganizethePerfectBusinessMeeting建议,1.Types&Purpose,Information-giving信息给予Problem-solving解决问题Brainstorming头脑风暴Decision-making决策,Profits盈利Execution执行Administration管理MutualunderstandingProductdevelopmentetc.,2.Procedure,Preparation准备Opening开场Duringthemeeting会议Closing结尾WritingMinutesoftheMeeting会议记录,Makeitclearwhatthethemeofthemeetingis.Makeitclearwhenandwherethemeetingwillbeheld.Givenoticetotheparticipantsbymemo,phoneorletter.,sotheparticipantscanwellprepareforthemeetingbeforehand,Preparation,Invitation(e-mailorphonecall)e.g.E-mailSubject:SalesMeetingBeijing11July2007;Reason:Weneedtofinalizethenextproductlaunch(产品发布).Suggestion:WeshouldhaveameetingbeforetheShanghaifair(交易会)inJuly.HowaboutJune21?Options:Ifthedatementionedisntpossibleforyou,pleasesuggestanalternative(替代选择)inthatweek.,e.g.Thankyoufortheemail.Illgotoyourofficetodiscusstheissueat3oclockonJune21st.Thankfortheinvitation,butImafraidIwontbeinonFriday.Howevermycolleague(同事)Liwillstandinforme.,Phonecall:considerate(体贴的,周到的)&politee.g.Couldweschedule(安排)atimetomeetnextweek?询问对方是否有意开会Howaboutsometimeafterlunch?建议会议时间SeeyouonMondayat7.确认开会日期和时间Sure,noproblem.ShallwesayThursdayatten?ImafraidIhaveanotherappointmentthen.Right,sowellmeetFridayatten,then,atyouroffice.,Opening,Starting开头Welcoming欢迎Introducing介绍Statingpurpose/aims/objectives说明意图Settingtheagenda确定议程Timing定时Definingroles选定角色,Right,letsbegin.(Starting)Itsapleasuretowelcome(Welcoming)Idliketointroduce(Introducing)Therearethreeitemsontheagenda.(Settingtheagenda)Mary,couldyoutaketheminute?(Definingroles)Kelvin,Iwonderedifyoudliketotellussomethingabout?(Definingroles)Thepurposeofthismeetingisto(Statingpurpose/aims/objectives)Iwouldliketofinishby10oclock.(Timing),Meetinginsideacompanye.g.CanIhaveyourattention?Idliketogetthingsunderway(正式开始).OK,everybody,weseemtobecomplete(完整的).Canwegetstarted?Meetingwithclientse.g.OK,ifyoulike,wecanstartnow.Internationalmeetinge.g.Sincethemajority(大部分)oftherequirednumberispresent,themeetingisformallydeclared(宣布)tobeconvened(召开).,Settheobjective(目标)e.g.Thepurposeofthisplenarysession(全体大会)istomakeageneralreview(总复习)ofouractivitiesduringthispastyear,andtopropose(提出)newplansforactivitiesduringthecomingyear.Timinge.g.Wevescheduled(计划)oneandahalfhoursforthemeeting.,DuringtheMeeting,A.AgreeingB.Gettingtheparticipants(参与者)attentionC.CommentingD.DisagreeingE.GivingopinionsF.Requestinginformation(请求信息)G.Clarifying(澄清)H.Askingforopinions,TypicalExample,Mr.Yang:NowIdliketogetthingsunderway(gettheparticipantsattention).ThemaintopicontodaysagendaisthedevelopmentofaU.S.salesstrategyforthenewEBP.(今天会议的主题是新开发产品EBP在美国的销售策略。)Idliketohearanyandallofyourideas.Mr.Wallace,couldyoustarttheballrolling(开始发言)?(askforopinions)Mr.Wallace:Yes.IthinkoneofthemaincausesofthepoorU.S.salesoftheoriginalEBPwasouradvertisingstrategy.(giveopinions)Inmyopinion,weshouldputthenewproductintomarketassoonaspossible.,Mr.Ivans:Icantagreewithyou(disagree),becauseweusedthesameagencyforboththeJapaneseandU.Scampaigns(活动),andthecampaignswereverysimilar,buttheresponsewas40%higherinJapan(clarify,requestinformation).Mr.Wallace:IlltellyouwhatIthinkthetroubleis.Theyusedvisualsandmusictoconveyanoverallimage,butdidnotsaymuchabouttheproduct.Japaneseareaccustomedto(习惯于)thistypeofadvertising,butAmericanstendtowantmoreinformationfromads.(giveopinion,comment)Mr.Ivans:Well,Itsoundsreasonable.Iunderstandyourpointofview.(agree),Mr.Wallace:AndIthinkthehistorical(历史的)andcultural(文化)basisforthisdifferenceinadvertisingisthat.Mr.Yang:CanIjustcomeinhere?(我能插句话吗)Thisisinteresting,butletsgetbacktothemainissue.Mr.Yang:Right,thatjustaboutcoversit.Letsadjourn(休会)themeeting.,ClosingaMeeting,Summarizing:e.g.Theopinionspresentedsofarmaybesummarizedasfollows:目前为止,意见小结如下:Inconclusion,ladiesandgentlemen,Iwouldpointoutthat,althoughwehavemadegratifyingprogress,manystillremaintobedone.总之,女士们、先生们,我要指出的是,虽然我们已经取得了令人满意的进步,但还有很多事要做。ThismeetinghasbeenanimportantonebutIamsurethatyouallrecognizethatourrealworkhasjustbegun.本次会议是一次非常重要的会议,但我肯定你们大家意识到我们真正的工作才刚刚开始。,AsChairman,Iwouldliketothankyouforattendingandtocongratulateyouonthefactthatwehavecompletedalloftheitemsonouragenda.作为主席,我感谢您的参与,我们完成了议事日程上所有的项目,并因此而祝贺您。Thankyouallforattending/coming.感谢各位的光临。Ihopetoseeyouagain.我希望再次见您。Letscallitaday.让我们到此结束吧。,WritingMinutesoftheMeeting,BriefLoyal,MINUTESOFTHEDIRECTORSMEETINGHOLIDAYNOTICEDate:_Place:ThemeetingroomofthecompanyPresent:.1.ReportThenoticeofconvening(召开)thismeetingandthemanagersreportonthestateofbusinessofthecompanywasreadbythesecretary.2.Resolution(决议)Withtheconsent(同意)ofthemeeting,thechairmanmadeaspeechandproposedthatagoldmetalbegiventoMr.Zhangasarewardforhisindustrious(勤勉的)andsuccessfulserviceinthepast2years.Mr.Zhangsecondedthemotion(附议),whichwasthenputtothemeetingandcarriedunanimously(全体一致地).Signature:_Date:_,UsefulExpressions,RunningaMeeting主持会议Thefollowingphrasesareusedtoconduct(主持)ameeting.Thesephrasesareusefulifyouarecalledontoconductameeting.,温和地表示同意:IguessIseewhatyoumean.表示非常赞同:Absolutely.Ithinkthatsafantasticidea.表示同意:Ithinkyoureright.表示反对:ImafraidIcantagreewithyouthere.提出建设性的意见:Whydontwe?展示幻灯片用语:Allowus,then,atthispointtopresentsomeslides.读报告的开场用语:Mypaperisaliteraturereview.提问用语:MayIaskaquestion?Thisisanextremelydifficultquestiontoanswer.表示原因的用语:Theageoftheproductwasacontributory(有利的)factorintheaccident.预计结果用语:Wecananticipatethefollowingconsequences:表示需要考虑:Letusfocusourattentionon举例用语:Here,Iamjustshowingyouafewexamplesof,TipstoOrganizeAPerfectBusinessMeeting,EnsureAppropriateParticipantsattheMeeting.Postponethemeetingratherthanholdingameetingwithoutcriticalstaffmembers.为了提高会议决策效率,需要确保会议关键人员到场。2.InvolveEachParticipantinActions.Thisensuresthateachparticipantisinvolvedinthetopicofthemeetingandinthefollow-up.Youllaccomplishmoreresultswiththewholeteampullingthanwithonedominantstaffpersontryingtopusheveryoneelseupthehill.调动所有人的积极性,确保每个与会者都在献计献策。3.Beareferee(裁判员)andemployatime-keeper.Haveonepersoninthemeetingbethetime-keepersoyoucanfocusonfacilitating,summarizing,clarifying,andjustkeepingthingsmoving.严格控制会议时间和节奏,确保议题的讨论顺利进行。,4.Haveatheme.Makeitclearwhythismeetingishappening,whyeachpersonisparticipatingatagiventime,andthenuseyouragendatoamplify(扩展)howthethemewillbeexploredineachsectionofthemeeting.引导大家围绕议题展开讨论,防止跑题。5.Stayontarget.Assoonastheneededpermission,notification,ortaskassignmentiscompleted,justmoveontothenextitem.
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