Organization Behavior 15e Chapter 1 Testbank

_ are defined as people who oversee the activities of others and who are responsible for attaining goals in an organization.A) AssistantsB) ManagersC) SecretariesD) InternsE) ApprenticesB) ManagersSally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides which tasks related to creating awareness about the issue needs to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking?A) PlanningB) OrganizingC) ScrutinizingD) ControllingE) EnvisioningB) OrganizingJohanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy project. During the project, she needs to motivate team members to attain their project milestones and direct them through different phases of the project. Which of the following kinds of functions will these tasks be covered under?A) planningB) organizingC) scrutinizingD) evaluatingE) leadingE) leadingLesley Torres is a project manager for the campaign Action against Deforestation in Indonesia. She recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres monitored the schedule to find the cause of the delay before speeding up the implementation process by allocating more members for the implementation phase. By doing this, which of the following functions is she performing?A) controllingB) planningC) formulatingD) leadingE) organizingA) ControllingWhich of the following functions do managers undertake as part of planning functions?A) defining an organizations goalsB) implementing strategies for achieving goalsC) executing plans to integrate activitiesD) accomplishing goals of a projectE) employing strategies to coordinate tasksA) defining an organizations goals6) According to Henry Mintzberg a factory supervisor giving a group of high school students a tour of the plant may be termed as a _.A) leaderB) figureheadC) resource allocatorD) negotiatorE) disturbance handlerB) figureheadEllen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new product in the market. Her work in the next few weeks involves sharing knowledge about the product with her team members. She will also need to inspire them to reach their sales targets and clarify any doubts about the new product. Which of the following roles is Ortiz playing?A) leaderB) liaisonC) disseminatorD) spokespersonE) negotiatorA) leaderRegina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networking with managers who are working on the issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders in the food industry and other lobby groups. Which of the following roles is George most likely to be playing according to Mintzbergs classification of managerial rolesA) figureheadB) leaderC) liaisonD) entrepreneurE) resource allocatorC) liaisonAnnette Simpson works for a fashion house in Paris and is preparing for the companys upcoming line of winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is also networking with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which of the following roles is Simpson playing according to Mintzbergs classification of managerial roles?A) figureheadB) leaderC) symbol headD) monitorE) spokespersonD) monitorAccording to Mintzbergs classification of managerial roles, the role of a(n) _ is to transmit information received from outsiders or from other employees to members of the organization.A) entrepreneurB) resource allocatorC) spokespersonD) leaderE) disseminatorE) disseminatorThe role of a(n) _, according to Mintzbergs classification of managerial roles, is to transmit information to outsiders about an organizations plans, policies, actions, and results and to serve as an expert in the organizations industry.A) spokespersonB) disturbance handlerC) entrepreneurD) leaderE) liaisonA) spokespersonAccording to Mintzbergs classification of managerial roles, a(n) _ searches the organization and its environment for opportunities and initiates projects to bring about change.A) spokespersonB) disturbance handlerC) entrepreneurD) resource allocatorE) negotiatorC) entrepreneurAccording to Mintzbergs classification of managerial roles, the role of a(n) _ is to make or approve significant organizational decisions and assign human, physical, and monetary assets.A) disseminatorB) liaisonC) entrepreneurD) resource allocatorE) disturbance handlersD) resource allocatorAccording to Mintzbergs classification of managerial roles, which of the following is a kind of interpersonal role? A) monitorB) disseminatorC) spokespersonD) entrepreneurE) liaisonE) liaisonAccording to Mintzbergs classification of managerial roles, which of the following is a kind of decisional role?A) negotiatorB) disseminatorC) liaisonD) spokespersonE) monitorA) negotiatorThe role of a(n) _ is a type of informational role according to Mintzbergs classification of managerial roles.A) figureheadB) disseminatorC) liaisonD) entrepreneurE) negotiatorB) disseminatorWhich of the following is true regarding technical skills?A) They can be learned only through formal education.B) They encompass the ability to apply specialized knowledge.C) They are not required at all kinds of jobs.D) They are monopolized by professionals.E) They comprise the ability to understand and motivate people.B) They encompass the ability to apply specialized knowledge.The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as _.A) human skillsB) technical skillsC) conceptual skillsD) cognitive skillsE) analytical skillsA) human skillsMelissa Woods was recently hired as the campaign manager at an environmental organization. She has a degree in environmental sustainability and possesses substantial knowledge about the issue of global warming. She has the knowledge to lead the public relations team of the organization. However, a few months later, the board of directors of the organization expressed dissatisfaction with Melissas performance and asked her to resign. Which of the following, if true, best explains this situation?A) Melissa had no prior experience in research and development.B) Melissa had weak interpersonal and networking skills to run the project.C) Melissa focused on the results her team achieved rather than how they achieved those results.D) Melissa is not up-to-date about the feasibility of using different modes of renewable energy.E) Melissa had a diverse network of contacts established from her previous job.B) Melissa had weak interpersonal and networking skills to run the project.Joann Hayes is currently working on a project to tackle climate change. During the project, she needs to find different options to replace the use of non-renewable energy and check the feasibility of different renewable energy options before choosing the most practical one. Which of the following skills does Hayes primarily need to use for these tasks?A) human skillsB) interpersonal skillsC) conceptual skillsD) communication skillsE) interactive skillsC) conceptual , an organization working toward curbing climate change, recently conducted an interview with Jessica for the position of a public relations officer. However, interviewers Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes that Jessica does not have in-depth knowledge about the issue of global warming and its impact. On the other hand, Laura feels that Jessica would be perfect for the job because she has strong networking and interpersonal skills. Which of the following, if true, would strengthen Lauras argument?A) Gaining the support of corporate giants would comprise a large part of the job.B) Jessica will need to prepare extensive reports about the issue of climate change.C) The role will require Jessica to give presentations to environmental experts on renewable modes of energy.D) Jessica had negligible experience in research and development.E) Jessica has weak analytical skills to solve problems associated with implementing options of renewable energy.A) Gaining the support of corporate giants would comprise a large part of the , an organization working toward curbing climate change, recently conducted an interview with Jessica for the position of a public relations officer. However, interviewers Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes that Jessica does not have in-depth knowledge about the issue of global warming and its impact. On the other hand, Laura feels that Jessica would be perfect for the job because she has strong interpersonal skills. Which of the following, if true, would weaken Lauras argument?A) Jessica was unable to fare well in the written test which analyzed her conceptual skills.B) Jessica listened intently to the interviewers questions before answering them.C) Jessica was unable to communicate clearly why she was right for the job.D) Jessica was very friendly and courteous with the receptionist while greeting her.E) Jessica was high on confidence about getting the job because of her strong networking skills.C) Jessica was unable to communicate clearly why she was right for the job.According to Fred Luthans and his associates, managers involved in traditional management activities undertook which of the following tasks?A) motivatingB) socializingC) decision makingD) trainingE) politickingC) decision makingAccording to Fred Luthans and his associates study of 450 managers, _ made the largest contribution to the success of managers in terms of speed of promotion within their organization.A) networkingB) decision makingC) planningD) controllingE) staffingA) networkingAccording to Fred Luthans and his associates, managers who are involved in networking activities are most likely to undertake which of the following?A) planningB) decision makingC) controllingD) politickingE) staffingD) politickingWhich of the following best defines organizational behavior?A) It involves the study of groups of people coming together for collective bargaining.B) It involves the study of what people do in a company and how it affects the companys output.C) It involves analyzing different people in an industry with independent profit-centered motives.D) It involves developing exclusively the knowledge of managers and senior-level employees.E) It is a field which is not influenced by factors in the external world.B) It involves the study of what people do in a company and how it affects the companys output.Which of the following determinants of behavior does organizational behavior study?A) profitsB) job satisfactionC) perksD) individualsE) collective bargainingD) individualsWhich of the following does systematic study use to look at relationships to attribute causes and effects?A) intuitive dataB) feelingsC) scientific dataD) instinctE) premonitionC) scientific dataWhich of the following is true regarding systematic study?A) It attributes causes and effects based on intuition.B) It involves supporting decisions based on gut feelings.C) It analyzes relationships based on previous experiences.D) It involves analyzing relationships based on scientific data.E) It involves taking action based on instinct.D) It involves analyzing relationships based on scientific data.In order to predict human behavior, it is best to supplement intuitive opinions with information derived from _.A) common senseB) direct observationC) systematic studyD) speculationE) organizational theoryC) systematic studyAnalyzing relationships, determining causes and effects, and basing conclusions on scientific evidence, all constitute aspects of _ study.A) organizationalB) intuitiveC) theoreticalD) systematicE) case-basedD) systematic_ refers to basing managerial decisions on the best available scientific proof.A) Emergency managementB) Personal knowledge managementC) Property managementD) Evidence-based managementE) Knowledge managementD) Evidence-based management_ refers to a gut feeling not necessarily supported by research.A) IntuitionB) ReasoningC) RationalityD) LogicE) InferenceA) Intuition_ seeks to measure, explain, and sometimes change the behavior of humans and other animals.A) MeteorologyB) TheologyC) EpistemologyD) LexicologyE) PsychologyE) PsychologyWhich of the following disciplines blends concepts from both psychology and sociology to focus on peoples influence on one another?A) social psychologyB) cosmologyC) parapsychologyD) lexicologyE) eschatologyA) social psychologyWhich of the following is a difference between sociology and psychology?A) Sociology studies humans and animals whereas psychology focuses exclusively on humans.B) Sociology studies people in relation to their social culture whereas psychology focuses on the individual.C) Sociology incorporates research from social sciences, philosophy, and natural sciences; psychology does not.D) Sociology uses various methods of empirical investigation whereas psychology uses limited critical analyses.E) Sociology uses only qualitative techniques whereas psychology uses both qualitative and quantitative techniques.B) Sociology studies people in relation to their social culture whereas psychology focuses on the individual._ is the study of societies to learn about human beings and their activities.A) AnthropologyB) DeontologyC) EpistemologyD) AgnotologyE) DysteleologyA) AnthropologyWhich of the following fields of study is most likely to involve studying organizational culture, formal organization theory, and structure?A) sociologyB) deontologyC) epistemologyD) agnotologyE) dysteleologyA) sociologyAustin Reed is a graduate student helping to organize a study on individual job satisfaction. The study focuses on the top five causes of satisfaction or dissatisfaction on the job. His department is surveying 200 individuals in 100 different types of organizations. Austin is most likely a graduate student in the department of _.A) psychologyB) anthropologyC) political scienceD) entomologyE) archaeologyA) psychologyYou are bringing together faculty from different behavioral disciplines to author a new textbook in organizational behavior. Represented are professors from psychology, sociology, social psychology, anthropology, political science, and industrial engineering. Which faculty member is most likely to furnish information about personality, learning, and motivation?A) sociologyB) psychologyC) anthropologyD) political scienceE) industrial engineeringB) psychologyMyriam is analyzing the gender roles of men and women in management in the United States and comparing them to the gender roles in management in Japan. She is surveying fifty male and fifty female managers in each country to compare their daily behavior. Myriams study exemplifies how _ contributes to OB.A) anthropologyB) psychologyC) archaeologyD) political scienceE) corporate strategyA) anthropologyWhich of the following is true regarding contingency variables?A) They refer to situational factors that moderate the relationship between two or more variables.B) They make simple, accurate, and sweeping generalizations about concepts in organizational behavior.C) They indicate that everyone is motivated by money and financial perks.D) They refer to scientific factors which are based on universal truths.E) They remain constant irrespective of any change in the environment.A) They refer to situational factors that moderate the relationship between two or more variables.Raymond Mayer is conducting a study on discrimination against campaign activists based on gender. In his study, he noted that male executives who visited Indonesian villages to promote the use of renewable energy received a highly positive response. In contrast, women who visited the same villages received an antagonistic response. However, Mayer stated that his findings only applied to villages. In this study, the presence of a village is considered a _ variable.A) globalB) generalC) dependentD) non-reactiveE) contingencyE) contingency_ variables are variables that moderate the relationship between two or more variables.A) GlobalB) GeneralC) DependentD) Non-reactiveE) ContingencyE) ContingencyWhich of the following is an example of a position in a service job?A) human resource executiveB) administrative executiveC) flight attendantD) environmental campaignerE) production line workerC) flight attendantWhich of the following is not a reality for todays workforce?A)