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.,Chapter7,人力资源管理,HumanResourceManagement,.,LectureOutline,WhatIsHumanResourceManagement?什么是人力资源管理?,HumanResourcePlanning人力资源规划,Recruitment招聘,TrainingandDeveloping培训和培养,Compensation报酬,TheFourCsModelforEvaluatingHumanResources评价人力资源的4C模式,HowtoKeepEmployeesMotivated如何保持员工的工作热情,.,Lead-inactivities,Role-playajobinterviewwithyourpartner.Supposethatyouaretheintervieweeandyourpartneristheinterviewer,trytoanswerthefollowingthreequestionswhicharecommonlyaskedinthejobinterview,andthenexchangetheroleswithyourpartner.,.,Lead-inactivities,Question1:Areyouwillingtoworkwithoutanyreward?Question2:Whatisyourbiggestweakness?Question3:Howlongdoyouplantoworkinourcompany?,.,Lead-inactivities,HowshouldyougiveanappropriateanswertoQuestion1?,AdditionalInfo,Infact,theimpliedmeaningunderlyingthisquestionisthattherecruitersjustwanttoknowhowthisjobappealstoyou.Therefore,thesalaryisnotthekeyproblem.Evenifyouwonthelotteryyesterday,youarestillwillingtoworkhere,whichisthemostimportant.Aslongasyoushowyourgreatenthusiasmforthejobandthecompany,itsenough!,.,Lead-inactivities,HowtohandleQuestion2?,AdditionalInfo,Question2isadilemma.Ononehand,youcantanswerthisquestionwiththeword“No”becauseapersonwithoutweaknessesdoesntexistatall.Ontheotherhand,ifyoutelltherecruitersyourbiggestweakness,youmaynotberecruited.,.,Lead-inactivities,HowtohandleQuestion2?,AdditionalInfo,Hence,acleveranswershouldemphasizewhatyouhavelearnedfromyourpastexperiencesandwhatprogressyouhavemade.Forinstance,youwereonceinchargeofaprojectandyoulearnedhowtolistentoothersadvice.Neversaythatyoulackpatience,communicationskillsoranythinglikethat.,.,Lead-inactivities,HowtoanswerQuestion3properly?,AdditionalInfo,Question3doesntseemdifficulttoanswer,buttheproblemisthatyoudontwanttosaythatyoullstayinthatcompanyforawholelife,orjuststaythereforashorttime.Whatyouneedatthismomentistorestructureyouranswer.Itwouldbesmarttofirsttelltherecruitersthereasonswhyyouwanttoworkhere,andthenmovetosuchtopicsashowthisjobappealstoyouandhowitstimulatesyourpotentials.,.,Lead-inactivities,HowtoanswerQuestion3properly?,AdditionalInfo,Forexample,ifyouaresurethatthisjobcanmakeyouthriveinthecompany,acleveranswerwouldbe“aslongastheseattractionsexist,Illkeepworkinghere.”,.,WhatIsHumanResourceManagement?,Thehumanresourcemanagement(HRM)processisanongoingprocedurethattriestokeeptheorganizationsuppliedwiththerightpeopleintherightpositions.,.,WhatIsHumanResourceManagement?,HRMisbasedontheefficientutilizationofemployeestoachievetwomaingoalswithinacompany.,AdditionalInfo,.,WhatIsHumanResourceManagement?,AdditionalInfo,Thefirstistoeffectivelymakeuseofthetalentsandabilitiesofeachemployeetomeettheoperationalobjectivesthataretheultimateaimoftheorganization.Alongwiththis,thepracticealsoseekstoensurethatindividualemployeesaresatisfiedwithboththeirworkingenvironmentandthecompensationandthebenefitsthattheyreceive.,TwoMainGoals,.,WhatIsHumanResourceManagement?,AdditionalInfo,Attimes,itisimpossibletoarriveatsolutionsthatareinlinewithboththeaimsoftheorganizationandthedesiresoftheemployee.Whenthishappens,effectivemanagersarefacedwiththetaskoffindingaresolutionthatprotectstheinterestsofthecompany,butatthesametimeprovidesanacceptablelevelofsatisfactionoftheemployee.,.,WhatIsHumanResourceManagement?,AdditionalInfo,Thisprocesscansometimestakeagreatdealofexpertiseonthepartofthehumanresourcepersonnel,butultimatelycanhelpestablishthebestsolutionforallconcernedparties.,.,WhatIsHumanResourceManagement?,AdditionalInfo,HRMprocessisanongoingprocedurethattriestokeeptheorganizationsuppliedwiththerightpeopleintherightpositions.,HRMProcess,.,WhatIsHumanResourceManagement?,AdditionalInfo,Theprocessmainlyincludes:HumanresourceplanningRecruitmentScreeningSecond,planningforfuturebalancebycomparingthenumberofneededemployeeswiththenumberofpresentemployeeswhocanbeexpectedtostaywiththeorganization;,.,HumanResourcePlanning,FourBasicAspects,Third,planningforrecruitingorlayingoffemployees;Finally,planningforthedevelopmentofemployeestoensuretheorganizationhasasteadysupplyofexperiencedandcapablepersonnel.,.,HumanResourcePlanning,Themanagersofahumanresourceprogramshouldconsidertwomajorfactors:,Theorganizationshumanresourceneeds.Internalgrowthmeansadditionalemployeesmustbehired,whileacquisitionsormergersmaymeantheorganizationwillneedtoplanforlayoffs.,.,HumanResourcePlanning,Themanagersofahumanresourceprogramshouldconsidertwomajorfactors:,Theeconomicenvironmentofthefuture.Aboomingeconomymightencourageexpansionandthusincreasethedemandforemployees.However,thesameboomingeconomymayresultinlowunemployment,makingitharderandmoreexpensivetoattractqualifiedemployees.,.,HumanResourcePlanning,Gap?HRNeeds,Demand,Supply,.,.,HumanResourcePlanning,Theuseofcomputerstobuildandmaintaininformationaboutallemployeeshasenabledorganizationstobemuchmoreefficientintheirplanningofhumanresources.,AdditionalInfo,.,HumanResourcePlanning,Intodayscorporateenvironment,HRplanningisviewedasavaluablecomponentforaddingvaluetoanorganization.Bothemployeesandthecompanywilloftenrealizemanybenefitsofplanningoverthelong-run.,AdditionalInfo,.,.,Whatarethebasicaspectsinhumanresourceplanning?Whatfactorsmustthemanagersofahumanresourceprogramconsider?,QuestionsforDiscussion,HumanResourcePlanning,.,Recruitment,Thepurposeofrecruitmentistoprovideagroupofcandidatesthatislargeenoughtoletmanagersselectthequalifiedemployeestheyneed.,.,Recruitment,RecruitmentPreparation,JobanalysisJobdescriptionHiringspecification,.,.,Recruitment,AdditionalInfo,Analysisofjobspresenceofothersresultsonlyinma

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