商务英语入门第七章_外教社修订版PPT课件

.,1,Chapter7,人力资源管理,HumanResourceManagement,.,2,LectureOutline,WhatIsHumanResourceManagement?什么是人力资源管理？,HumanResourcePlanning人力资源规划,Recruitment招聘,TrainingandDeveloping培训和培养,Compensation报酬,TheFourCsModelforEvaluatingHumanResources评价人力资源的4C模式,HowtoKeepEmployeesMotivated如何保持员工的工作热情,.,3,Lead-inactivities,Role-playajobinterviewwithyourpartner.Supposethatyouaretheintervieweeandyourpartneristheinterviewer,trytoanswerthefollowingthreequestionswhicharecommonlyaskedinthejobinterview,andthenexchangetheroleswithyourpartner.,.,4,Lead-inactivities,Question1:Areyouwillingtoworkwithoutanyreward?Question2:Whatisyourbiggestweakness?Question3:Howlongdoyouplantoworkinourcompany?,.,5,Lead-inactivities,HowshouldyougiveanappropriateanswertoQuestion1?,AdditionalInfo,Infact,theimpliedmeaningunderlyingthisquestionisthattherecruitersjustwanttoknowhowthisjobappealstoyou.Therefore,thesalaryisnotthekeyproblem.Evenifyouwonthelotteryyesterday,youarestillwillingtoworkhere,whichisthemostimportant.Aslongasyoushowyourgreatenthusiasmforthejobandthecompany,itsenough!,.,6,Lead-inactivities,HowtohandleQuestion2?,AdditionalInfo,Question2isadilemma.Ononehand,youcantanswerthisquestionwiththeword“No”becauseapersonwithoutweaknessesdoesntexistatall.Ontheotherhand,ifyoutelltherecruitersyourbiggestweakness,youmaynotberecruited.,.,7,Lead-inactivities,HowtohandleQuestion2?,AdditionalInfo,Hence,acleveranswershouldemphasizewhatyouhavelearnedfromyourpastexperiencesandwhatprogressyouhavemade.Forinstance,youwereonceinchargeofaprojectandyoulearnedhowtolistentoothersadvice.Neversaythatyoulackpatience,communicationskillsoranythinglikethat.,.,8,Lead-inactivities,HowtoanswerQuestion3properly?,AdditionalInfo,Question3doesntseemdifficulttoanswer,buttheproblemisthatyoudontwanttosaythatyoullstayinthatcompanyforawholelife,orjuststaythereforashorttime.Whatyouneedatthismomentistorestructureyouranswer.Itwouldbesmarttofirsttelltherecruitersthereasonswhyyouwanttoworkhere,andthenmovetosuchtopicsashowthisjobappealstoyouandhowitstimulatesyourpotentials.,.,9,Lead-inactivities,HowtoanswerQuestion3properly?,AdditionalInfo,Forexample,ifyouaresurethatthisjobcanmakeyouthriveinthecompany,acleveranswerwouldbe“aslongastheseattractionsexist,Illkeepworkinghere.”,.,10,WhatIsHumanResourceManagement?,Thehumanresourcemanagement(HRM)processisanongoingprocedurethattriestokeeptheorganizationsuppliedwiththerightpeopleintherightpositions.,.,11,WhatIsHumanResourceManagement?,HRMisbasedontheefficientutilizationofemployeestoachievetwomaingoalswithinacompany.,AdditionalInfo,.,12,WhatIsHumanResourceManagement?,AdditionalInfo,Thefirstistoeffectivelymakeuseofthetalentsandabilitiesofeachemployeetomeettheoperationalobjectivesthataretheultimateaimoftheorganization.Alongwiththis,thepracticealsoseekstoensurethatindividualemployeesaresatisfiedwithboththeirworkingenvironmentandthecompensationandthebenefitsthattheyreceive.,TwoMainGoals,.,13,WhatIsHumanResourceManagement?,AdditionalInfo,Attimes,itisimpossibletoarriveatsolutionsthatareinlinewithboththeaimsoftheorganizationandthedesiresoftheemployee.Whenthishappens,effectivemanagersarefacedwiththetaskoffindingaresolutionthatprotectstheinterestsofthecompany,butatthesametimeprovidesanacceptablelevelofsatisfactionoftheemployee.,.,14,WhatIsHumanResourceManagement?,AdditionalInfo,Thisprocesscansometimestakeagreatdealofexpertiseonthepartofthehumanresourcepersonnel,butultimatelycanhelpestablishthebestsolutionforallconcernedparties.,.,15,WhatIsHumanResourceManagement?,AdditionalInfo,HRMprocessisanongoingprocedurethattriestokeeptheorganizationsuppliedwiththerightpeopleintherightpositions.,HRMProcess,.,16,WhatIsHumanResourceManagement?,AdditionalInfo,Theprocessmainlyincludes:HumanresourceplanningRecruitmentScreeningSecond,planningforfuturebalancebycomparingthenumberofneededemployeeswiththenumberofpresentemployeeswhocanbeexpectedtostaywiththeorganization;,.,29,HumanResourcePlanning,FourBasicAspects,Third,planningforrecruitingorlayingoffemployees;Finally,planningforthedevelopmentofemployeestoensuretheorganizationhasasteadysupplyofexperiencedandcapablepersonnel.,.,30,HumanResourcePlanning,Themanagersofahumanresourceprogramshouldconsidertwomajorfactors:,Theorganizationshumanresourceneeds.Internalgrowthmeansadditionalemployeesmustbehired,whileacquisitionsormergersmaymeantheorganizationwillneedtoplanforlayoffs.,.,31,HumanResourcePlanning,Themanagersofahumanresourceprogramshouldconsidertwomajorfactors:,Theeconomicenvironmentofthefuture.Aboomingeconomymightencourageexpansionandthusincreasethedemandforemployees.However,thesameboomingeconomymayresultinlowunemployment,makingitharderandmoreexpensivetoattractqualifiedemployees.,.,32,HumanResourcePlanning,Gap?HRNeeds,Demand,Supply,.,33,.,34,HumanResourcePlanning,Theuseofcomputerstobuildandmaintaininformationaboutallemployeeshasenabledorganizationstobemuchmoreefficientintheirplanningofhumanresources.,AdditionalInfo,.,35,HumanResourcePlanning,Intodayscorporateenvironment,HRplanningisviewedasavaluablecomponentforaddingvaluetoanorganization.Bothemployeesandthecompanywilloftenrealizemanybenefitsofplanningoverthelong-run.,AdditionalInfo,.,36,.,37,Whatarethebasicaspectsinhumanresourceplanning?Whatfactorsmustthemanagersofahumanresourceprogramconsider?,QuestionsforDiscussion,HumanResourcePlanning,.,38,Recruitment,Thepurposeofrecruitmentistoprovideagroupofcandidatesthatislargeenoughtoletmanagersselectthequalifiedemployeestheyneed.,.,39,Recruitment,RecruitmentPreparation,JobanalysisJobdescriptionHiringspecification,.,40,.,41,Recruitment,AdditionalInfo,Analysisofjobspresenceofothersresultsonlyinmainten