《立体球汇总》PPT课件.ppt

e-BusinessValueChain,電子商務(e-Business)的解決方案、各個解決方案的循環關係、與消費者和供應者相關的解決方案,e-Marketing,E-CRM,e-Marketplace,SCM,Supplier,Customer,Supplier,Customer,SCM/IPS,DW/CRM,Customer,Stockholder,Supplier,eCompany,IRM/RIS,GW/KMS,ERP/EIP,eCompany,DataIntegration,EnterpriseCRM,eCRM,DataWarehousing/Integration,WebLogData,DataBase,TransactionData,CustomerProfile,SMMU,SIMU,NIMU,R&DMU,eBizTotalService,eBizTotalService,E-Mail,文件,EDMS,GW,資料流,KMS,第二段的系統連動,ERP,第一段整合方案開發,CRM,SCM,E-Planning,OfficeManagementSystem,實現創新知識型的國家,擴充知識管理的數位化資源,標準化與技術研發,活化知識管理資源的流通,相關法律的整備,國家知識管理系統的理想與目標,知識管理體系的整備,出處:韓國資料通訊部的資料,5大核心政策課題,WebsiteStrategy,E-bizTransformation,ASIS,TOBE,StrategyandImplementation,e-Shopping,BusinessFunction&Strategy,SiteE,SiteB,SiteH,SiteF,SiteG,SiteC,SiteD,SiteA,Information,eBusiness,Himart,2.提升客戶滿意度與業績成長,成長與利潤,變成忠實客戶,非常滿意服務品質,提升內部員工滿意度合作、友愛,教育訓練講座,WebSite,2003,2004,EIP,e-BizSI,WebSI,Web,2005,eBizPlanningeBizIntegratione-Package/Solutione-learningSolutione-TotalMarketing,WebIdentityWebContentsWebPromotionWebApplications,WebSIPlanningWebSystemIntegrationSMS/eFax/MailingeCRM/IRM/CMSe-Marketing(PRM),WebSI&eSolution,e-bizTotalSolution,eBizValue,eBizTransformation,eBizSolution應用的導入,eCRM,2003,2004,2002,SMS,CMS,PMS,EIP,ERP,SCM,e-Business的開發階段,Convergence,IndustryTransformation,ValueChainIntegration,ChannelEnhancement,出處:PwC,eBizTransformation,CompanyOrganization,Company,Organization,eBizSol