外贸函电Unit 5b Order and Replyppt课件

.,UnitSixOrderandAcknowledgement,.,Anorderisademandtobuyanexactamountofgoods.Orderletterscreateonehalfofacontract.,Summary,订购信是商业交往中最常用的一种方式。买方在收到报盘函后，如果认为卖方所报条件可以接受，便发去订货函。,.,DifferentSamplesofOrderLetters,Order,Reply,PlacinganOrder,Acceptance,Declining,RepeatanOrder,.,Alistingformatofanorderformshouldinclude:ThequalityandspecificationsofgoodsIndicatethenameoftheproduct,themodelorarticlenumbers,ifany,thepageofthecatalogfromwhichyouareordering,thequantityofeachitem,andtheprice.ThepackingandthepriceofgoodsTermsofpaymentTimeofshipment,.,订单或订购信函应：1.包含详细的说明、数量、价格以及货号等2.说明包装方式、目的港以及装运期3.确认在初期洽谈时所同意的付款条件,.,Anorderlettershouldbeasaccurateandclearaspossible,becauseanyerrormaycauseunexpectedtrouble.Somelettersomitthesocialcomplimentaryremarksandstartstraightforwardwith“Pleasesendthefollowingmerchandisetous.”,Whataretheprincipleofwritinganorderletter?,.,DearMr.Gilson,Sub:Orderfor2,000PairsofSheepLeatherGlovesPleasedispatchtous2,000pairsofsheepleatherglovesasperthetermsstatedinyourofferofMay5.,Letter1PlacinganOrder,.,Wouldyoupleasetakespecialcareofthequalityandthepackageofthisorder?Theleathershouldbeofthesamequalityasthatusedinthesample.Wehopethatyoucanpackeachpairinanairtightpolythenebag,adozenpairsofglovesinaboxandthen20boxestoastrongseaworthywoodencase.Wewillordermoreifthefirstorderwithyouprovetobesatisfactory.,.,WeareenclosingourPurchaseConfirmationNo.2009-308induplicateforyoursignature.Pleasesignandreturnonecopyforourfile.Uponreceiptofyourconfirmation,anL/Cwillbeissued.Sincerelyyours,.,Notes,这是一封订购函。此信函是双方的首次合作，在写作上首先以subject/sub开头提出主题；然后报出订购的数量，接着对质量提出了具体详细要求；同时提醒对方首次合作的重要性。,.,dispatchV.发货,派遣,发送asper根据，按照airtightadj.密封的polythenebagn.聚乙烯塑料袋seaworthyadj.适合海运的Duplicaten.副本Pleasesignandreturnonecopyforourfile.请签退一份供我方存档。,.,DearMr.Carter,Pleaseshipusorangemarmaladeasperthefollowingterms:Weareawaitingyouracknowledgement.Faithfully,Letter2AnOrderforMarmalade,.,Notes,本文是一封订购函。这种以列表和数字订购的写作方式是最直接、明确的订购。语言简洁、明了，让人一目了然。写信时提供的信息越全面越不容易出错。marmaladen.果酱acknowledgementn.承认,确认,感谢,.,DearSirs,WearepleasedtoplacewithyouthefollowingrepeatorderifyoucanguaranteeshipmentatCaliforniatoShanghaibySeptember25th300tonsofGradeOneCaliforniaapples.KindlyconfirmacceptanceofourorderbyreturnandsendadviceofshipmentwiththreecopiesofyourinvoicewithB/LtoourofficeinShanghai.Wewillsendthebankdraftuponreceiptofthem.Yoursfaithfully,Translation,.,本文是关于订货的信函，客户对订货满意，会续订货因为彼此都有所了解。首先应表达己方有续订的愿望，然后写明按照上次条款再订若干该类产品，希望对方早日满足要求等。,repeatordern.续订guaranteev.保证adviceofshipment装运通知invoicen.发票Billoflading(B/L)提单bankdraft银行汇票,.,1.PlacingOrders1)toplaceanorderwithsb.forsth.给予某人订单WethankyouforyourquotationofMay20andnowplaceanorderwithyouforthefollowingitems.贵方5月20日报价函已收到，谢谢。现向贵方订购下列商品。,ExpressionsforOrderLetters,.,若贵方能保证在10月9日之前将货物由上海运至新加坡，则我方乐于向贵方订购下列货物.WearepleasedtoplacethefollowingorderswithyouifyoucanguaranteeshipmentfromShanghaitoSingaporebyOctober9.,.,2)toplace(enclose)atrialorder=toorderasatrial下（附寄）试订单Wefindbothqualityandpricesofyourproductssatisfactoryandencloseourtrialorderforpromptsupply.我方对贵方产品的质量和价格均感满意，现寄去试订单，请供应现货。,.,3)tosend(give)sb.onesorderforsth.向某人下订单Wearepleasedtofindthatyourmaterialappeartobefinequality.Asatrial,wearedelightedtosendyouasmallorderfor2,500dozenRubberShoes.我方很高兴发现贵方原料品质优良，现寄去2500打胶鞋小额订单，作为试购。,.,4)toconfirmonesorder确认订单Wearegladtoconfirmourcableorderdispatchedthismorningasfollows.兹乐意确认今早拍发的电报订单如下,5)toordersth.ataprice按价格订购Wehavereceivedyourcatalogueandpricelist,andnowweorderthefollowinggoodsatthepricesnamed.已收到贵方产品目录和价格表。现按所示价格订购下列货物。,.,6)toplaceonesorderelsewhere向别处订购谢谢贵方自行车报价，但遗憾的是，贵方价格对此市场来说过高，我们不得不向别处订购。Thankyouforyourquotationforbicycle,butweregretthatwehavetoplaceourorderelsewhereasyourpricesaretoohighforthismarket.,.,Anacceptanceoraconfirmationisinfactanunreservedassentofthebuyersterms.Whenasellerreceivestherelativeorderandconfirms/acceptsitstermsandconditions,hemaybegintoexecutetheordertothebuyerssatisfaction.按照商法，买主的订单是对欲购货物的出价，在卖主接受以前，不受法律约束。在接受以后，双方就要履行协议（如办理开立信用证、付款、租船、装运、保险等手续），并受法律约束。,Acceptance,.,Whatarethepointstorememberwhileyouarewritingaletterofacceptance?ConfirmtheorderArrangementfordelivery,paymentetc.,.,Sampleletter,DearSir,WearepleasedtoreceiveyourorderNo.BD/135CannedBeef.WeaccepttheorderandareenclosingourSalesConfirmationNo.354induplicateofwhichpleasesignandreturnonecopytousforourfile.WetrustyouwillopentherelativeL/Catanearlydate.,.,AstotheItemsAandB,weshallarrangedeliveryassoonaswegetyourL/C,andforitemsCandDweshallshipaccordingly.Hopingthegoodswillturnouttobeyourentiresatisfactionandwemayhavefurtherordersfromyou.Yoursfaithfully,.,本文是接受函，在写作上首先表示乐于接受对方的订单，然后对接下来的工作进行安排。如向对方要求按时开立信用证；感谢对方所作出的努力和诚意等。1)toacceptonesorder接受某人订单ThankyouforyourOrderNo.123.WeacceptitandwilldispatchthegoodsearlyJune.贵方123号订单已收到，谢谢。我们接受此订单并将于6月初交货。,.,2)toconfirmacceptanceofonesorder确认接受某人订单Wearepleasedtoreceiveyourorderandconfirmacceptanceofit.很高兴接到你方订单，现确认予以接受。3)bookyourorder接受订单WehavepleasureininformingyouthatwehavebookedyourorderNo.234.WearesendingyouourSalesConfirmationNo.789induplicate,onecopyofwhichpleasesignandreturnforourfile.我们很高兴地告知已接受你方第234号订单。现寄上第789号销售确认书一式两份，请签退一份供我方存档。,.,4)instock(outofstock)有(无)存货Asthegoodsyouorderedarenowinstock,wewillshipthemasearlyaspossible.因为贵方订货尚有存货，本公司将一定尽快发运。Weareverypleasedtoreceiveyourorderandconfirmthatalltheitemsrequiredareinstock.很高兴接到贵方订单，并确认所需的全部货物均以现货供应。,.,Afterreceivinganorder,whatdoesthesuppliermayimmediatelydoifhecanacceptallthetermsstipulatesinit?,执行订单(FulfillmentofOrders),.,1.toexecute(fulfill)anorder执行订单Pleasebeassuredthattheorderwillbepunctuallyfulfilled.请放心，我方将准时运交订单定货。WehavereceivedyourorderNo.751anditwillbeexecutedtoyoursatisfaction.我方已收到贵方751号订单，订单的执行将使贵方满意。,.,2)toworkonanorder执行订单Yourorderisbookedandweareworkingonit.已接受贵方订单，现正在执行中。,3)rmedof不断告知某人情况Yourorderisreceivingourimmediateattentionandwewillkeepyouinformedoftheprogress.我方正在迅速处理贵方订单，并将随时告知贵方进展情况。,.,4)toensurethefulfillmentofanorder保证订单的执行请及时开立有关信用证以保证订单的执行。PleaseopentherelevantL/Cintimetoensurethefulfillmentoftheorder.,.,ToexplainthereasonToreverttothebusinessinthefutureTosuggestsubstitute有时因所要求的货物无货可供或价格和规格已经改变，卖主不能接受买主的订单。在这种情况下，拒绝接受订单的信函必须非常仔细的缮写，而且要为友谊和今后交易留有余地。最好介绍一些合适的代替货品，提出还盘及劝说买主接受。,DeclininganOrder,Supposeyouhavetodeclineanorder,howcanyoudealwiththesituation?,.,DeclininganOrder,DearSir,ThankyouforyourOrderNo.115receivedthismorningfortheabovegoods,butregretthatowingtoshortageofstocks,weareunabletoaccept,norcanourmanufacturersundertaketoentertainyourorderonaccountoftheuncertaintyofrawmaterials.,.,Wewill,however,reverttothismatterandcontactyoubycable,oncethesupplypositionimproves.Meanwhile,pleasefeelfreetosendyourspecialenquiriesforanyothermetalsheetsandyoucanrelyonourbestattentionatalltimes.Yoursfaithfully,Encl.Asstated.,.,Whatisthecaptionedproduct?Whydeclineorder?Canthemanufacturerproducethegoodsimmediatelyfortheseller?,revertto回复，重谈improveV.改善，好转feelfreeto不要客气，无拘束地做undertake承担,答应metalsheets金属片,.,DearSirs,ThankyouforyourorderofNovember11.WeshouldliketofillyourorderfortheFashionBlouseA437,Size38,butthefactisthatwehavereceivedmoreordersthanwehadexpected,withtheresultthatourlargereservestockhasbeensoldout.,Q.Canthesellersupplytherequiredgoodsasthebuyerordered?Whyorwhynot?,.,Themanufacturerisnolongerabletosupplythisblouse,butwearefortunatetohaveinstockablouseofthesamehighqualityandexquisite(精致的)style,ataslightlylowerprice.Youwillfindthisblouselistedandillustratedinourcatalogue,onpage15,A438.Wecansendyoutheblousepromptlyifwereceiveyourorderwithinafewdays.Thismodelisverypopular.Itisnowsellingasfastasthemodelyouordered.,Whatdoesthesellerdotosolvetheproblem?,.,Justwritethecataloguenumberoftheblouseandthesizeyoudesireonenclosedspecialorderblank,andmailittousintheenclosedstampedenvelope.Theblousewillreachyoupromptly.Yoursfaithfully,Whatsthesubjectgoods?Whycantwesupplythegoods?Whatisthesuggestion?,.,1.fillonesorder执行订单e.g.Wedliketofillyourorder,butwedonothavethespecialequipmenttoproducethegoods.,2.reservestockgoodskeptinstockforfutureuse储备库存量,.,outofstock缺货Thegoodsyouorderedaremomentarilyoutofstock.贵方所订购的货物暂时缺货,。,.,3)cannotentertainanyfreshorder不能接受新的订单Asourfactoriesarefullycommittedforthefourthquarter,weregretourinabilitytoentertainanyfreshorder.由于我方工厂第四季度的货基本接满，我们歉难接受新的订单。,.,4)torecommendsth.asasubstitute推荐某物作为代用品Unfortunately,yourorderedgoodsModelNo.84arenowoutofstock,butwerecommendNo.85asasubstitutewhichisveryclosetoyourchoiceinqualitythoughslightlyhigherinprice.很抱歉，贵方所订购的84型产品目前已无存货，故推荐85型产品，此产品与贵方指定的产品在质量上极其相近，只是价格稍贵。,.,5）tobenotinapositiontoacceptonesorder无法接受某人订单Aswagesandpricesofmaterialshaverisenconsiderably,weregretwearenotinapositiontobooktheorderatthepriceswequotedhalfayearago.由于工资和原料价格大幅度上涨，很抱歉无法按我方半年前所报价格接受订单。,.,1.Somethingunexpectedhascompelledustoaskyoutocancelpartofourorderandtodeliveronly1,000casesblackteainsteadof2,000cases.意外的事件迫使我方要求贵方取消部分订单，改发1000箱红茶，而不是2000箱。2.Weregretthatwehavetocancelourorderbecauseoftheinferiorqualityofyourproducts.很抱歉，由于贵方产品质量低劣，我方不得不取消合同。,Cancelanorder,.,Choosetheappropriatewordorwords.1)Wearearrangingforthepunctual(shipment,shipping)ofthe(ordered,order)goods.2)Ourofferis(firm，work)subjecttoyourreply(for,in,within)oneweek.3)Anydelay(in,about)shipmentwillcauseusinconvenience.4)Enclosedisourorder(for,on)300setsofTransistorRadio晶体管收音机,.,5)Your(term,terms)aresatisfactoryandwearepleasedto(enclose,place)anorder(with,to)you.6)Ifyoucannot(send,give)thegoodsasper(requirements,specifications),pleasesendusalternates.7)IfyoudonothaveModel105(from,in)stocks,please(remove,cancel)thisorder.,5)Your(term,terms)aresatisfactoryandwearepleasedto(enclose,place)anorder(with,to)you.6)Ifyoucannot(send,give)thegoodsasper(requirements,specifications),pleasesendusalternates.7)IfyoudonothaveModel105(from,in)stocks,please(remove,cancel)thisorder.,.,8)Wehopeyouwill(agree,accept,receive,admit)ourtermsandmake(preparation,arrangements)foranearlydelivery.9)We(admit,acknowledge)withthanksyourorderofJune1.,.,1._thefaxesexchangedbetweenus,wearepleasedtoconfirmhavingpurchasedfromyou10,000dozenmensshirtsof“ABC”Brand.2.Ifthequalityofyourmachineissatisfactoryandyourpricesareright,weexpectto_forfairlylargenumbers.3.EnclosedpleasefindourPurchaseConfirmationNO.8848_.,togetherwith,placeregularorders,incase,inaccordancewith,induplicate,inonesfavor,shipment,induecourse,Inaccordancewith,placeregularorders,induplicate,.,4.Pleaseletusknow_youareinterestedinanyoftheitems.5.WewillopenanL/C_intime.6.UponreceiptofyourL/C,wewilleffect_ofyourorderwithoutdelay.,togetherwith,placeregularorders,incase,inaccordancewith,induplicate,inonesfavor,shipment,induecourse,incase,inyourfavor,shipment,.,7.WehavereceivedyourletterofFeb.25togetherwithadraftcontractshowingthetermsandconditionsofyoursale.,.,1)如果你们订购这种商品，我们可以按你们所需要的数量供应。Ifyouwanttopurchasethisproduct,weareabletosupplyasmuchasyourequire.2)相关信用证将通过雅加达第一国家银行开出。收到后请立即安排装运，我方非常感谢。TherelativeL/CwillbeestablishedthroughtheFirstNationalBank,Jakarta.Wethankyouverymuchforyourpromptarrangementofshipmentuponreceiptofit.,.,3)如果你方能满足我方的需要，井答应提前交货，我方就接受你方的价格。Wellacceptyourpriceifyoucanmeetourneedsandmakeanearliershipment.,.,4)800美元每台的价格我方可以接受，但条件是你方应将订货数量增至3000台。Thepriceof$800persetisacceptable,providedyouincreasethequantityofyourorderto3,000sets.5)请注意，货物应装在结实的适合海运的集装箱内。Pleasenotethatthecommoditiesshallbepackedinstrongseaworthycontainers.,.,6)这种产品的起订量是300箱。如果你方订购500箱以上，我们就减价3。Theminimumquantityofanorderforthegoodsis300cases.Ifyouordermorethan500cases,wecanreduceourpriceby3%.,.,DearSirs,WethankyouyourorderNo.215for6setsofelectricmotorcarsModelEF-617.Wewouldliketoacceptyourverymuch,butwecannotseeourwaycleartodothis.Youwillunderstandthatthealterationfromthestandardspecificationstoyourrequirementsneedsasubstantialadjustmentourproductionmethodsbasedonthebeltconveyorsystem.fororderto,.,Thisentailsaconsiderableincreaseinlaborcostandmaterials.Wetrustthatyouwillunderstandthatitisnotlackofcooperationandgoodwillthatmakesit_tomeetyourwishes.Weyouwillfinditpossibletoreplaceyourorderbyourexcellent_ModelEJ-627.Yoursfaithfully,impossiblehopesubstitute,.,58,Languagesummarywhenplacinganorder1.Wefindthequalityandpricesofyourproductsatisfactoryandarepleasedtoplaceanorderwithyouforsomething.2.Wefindyourproductssatisfactory,andlookforwardto/anticipatereceivingthegoodswithin/by+time.3.Pleaseseetoitthatthegoodsareexactlythesameasoursample.,.,4.Ifthequalityofyourproductisuptoourexpectation,weshallsendfurtherorders.5.Thegoodsmustbeequaltooursamplesinallaspects.Inferiorgoodswillberejected.6.Ifyoudonothavethegoodsinstock,pleasesendussubstitutesofthenearestquality.,.,60,Whenacceptinganorder:1.Weappreciateyourorderforandwelcomeyouasoneofourcustomers.2.Yourorderisreceivingourimmediateattention.Youcandependonustomakeshipmentwellwithinyourtimelimit.,.,61,Rejectingbuyersterms:1.Weappreciateyourinterestinourproductbutwenolongersupplyitastheproductionhasbeendiscontinued.Wenowhaveanewproductwhichisanexcellentreplacement.2.Wearesorry,owingtoshortageofstock,themaximumwecansupplynowis（certainamount）3.Weregretthatweshallnotbeabletoacceptyourorderaswedidinthepreviousyearsaswehaveimprovedourpacking,whichismuchnicerandstrongerbuthasmadeourprice10%higherthanlastyears.,.,62,Exercises:TranslatethesesentencesintoChinese:1.Wehavealotofordersonhand,andweareverysorrywecannotacceptyourorderofimmediatedelivery.2.Wearecontactingtheend-usersandseeiftheycanacceptoth