列车员常用英语100句.ppt

一、问候语,Goodmorning.您好！（早上好）Goodafternoon.您好！（下午好）Goodevening.您好！（晚上好）Howdoyoudo?Nicetomeetyou.见到您很高兴。Gladtomeetyou.Pleasedtomeetyou.,二、欢迎语,Welcometoourtrain.欢迎乘坐本次列车。Welcomeaboard!请上车！,Example1:,A:Goodmorning!B:Goodmorning!Welcomeaboard!A:Thankyou.Itsnicetobehere.B:Hopeyouenjoyyourtrip.,三、答谢语,1、列车员答谢旅客：,Thankyouverymuch.非常感谢。,2、旅客向列车员答谢时，一般说：,Youarewelcome.不客气。Itsmypleasure.或Itsapleasure.别客气。Imgladyoulikeit.我很高兴您能喜欢。Itsverykindofyoutosayso.谢谢您的夸奖。,四、道歉语,1、列车员向旅客道歉：Imsorry.或Sorry.对不起。Excuseme.劳驾。Ibegyourpardon?或Pardon?您能再说一遍吗？,Imsorry,Illdoitrightaway.对不起，我马上办。Sorrytotrouble.对不起麻烦您一下。Sorry,Idontquiteunderstandyou.对不起，我不太明白您的意思。Excuseme.Idontcatchyourmeaning.请原谅，我没有领会您的意思。,2、旅客向列车员道歉时，一般说：,Thatsallright.没关系。Itdoesntmatter.Dontworryaboutit.也可以说：Nevermind.Itsnothing.,五、征询和问答,1、旅游、服务行业工作人员接待时开口语，意思是有什么事吗？MayIhelpyou?CanIhelpyou?WhatcanIdoforyou?IsthereanythingIcandoforyou?,Example2:,A:Goodafternoon.B:Goodafternoon.WhatcanIdoforyou?A:AmIintherightcoach?B:Showmeyourticket,please.Yes,youareintherightcoachanditsinthemiddleofit.A:Thankyou.,2、当旅客问：Canyouhelpme?,Yes,ofcourse.当然可以。certainly.Withpleasure.Yes,byallmeans.完全可以。,3、当旅客问：MayI?,当列车员同意时，一般说：Yes,please.或ofcourse.或certainly.Thatsnoproblem.没问题。当列车员不同意时，一般说：Sorry，Imafraidyoucant恐怕不行。Sorry,ImafraidIcant恐怕不行。,Example3:,A:Excuseme,MayIopenthewindow?B:Sorry，Imafraidyoucantdoit.A:Excuseme,Canyoushowmetoseethechiefconductornow?B:Sorry,ImafraidIcantdoit.Imbusynow.Justamoment,please.,六、介绍用语,1、介绍自己：MayIintroducemyself?请允许我自我介绍一下。Allowmetointroducemyself.请允许我自我介绍一下。2、介绍别人：Thisisourchiefconductor.这是本次列车的列车长。MayIintroduceourchiefconductor?,Example4:,A:Goodmorning.MayIintroducemyself?Imyourconductress.MynamesLiHua.B:Howdoyoudo,MissLi?MynamesRobertBrown.A:Howdoyoudo?Idliketoknowyournationality.B:ImfromAmerica.A:Thankyou.,Example5:,A:Thisisourchiefconductor,Mr.Wang.B:Nicetomeetyou,Mr.Wang.ImWhite.A:Nicetomeetyou，too.Mr.White.Iwastoldyouwanttoseeme.Well,whatcanIdoforyou?,七、提醒、建议用语,Pleasebecareful.请小心。Dontgofar.不要走远。Payattentiontothedeparture-call.请留心开车铃声。,Example6：,A:Hello,howlongshallwestophere,please?B:15minutes.Dontgofar.Payattentiontothedeparture-call.A:DoIhaveenoughtimetogotothatstoreontheplatformandgetsomefood?B:Yes,Ithinkyoudoifyougetamoveon.,Pleasedontleanoutofthewindow.Itsdangerous.请不要探身窗外，这样很危险。Pleasedontthrowanythingoutofwindow.请不要往窗外仍东西。Pleasedontsmokehere.请不要在此抽烟。Smokingisnotallowedinthecar.车厢内不许吸烟。Nosmoking,please.请不要吸烟。Pleasegobetweenthecarswhenyousmoke.要抽烟时，请到车厢连接处。,Example7:,A:CanIhelpyou?B:Yes,please.CanIsmokehere,please?A:Imsorry.Smokingisnotallowed.B:WherecanIsmoke,please?A:Pleasegobetweenthecarswhenyousmoke.B:Yes,Isee,thankyou.,Whynotgoandhavealook?为什么不去看一看呢？Youdbettergoandseeifitsyours.您最好去看一下是不是您的。Dontworry.别担心。Takeiteasy.放心好了（别着急）。Justamoment,please.请稍等。,八、祝愿语,Goodluck.祝您好运。Keepwell.祝您健康。Haveagoodtime.祝您快乐。Haveaniceday.祝您今天过得愉快。,九、告别语,Goodnight.晚安。Good-bye.再见。Seeyoulateragain.再见。Hopetoseeyouagain.希望再次见到您。Takecare.保重。Hopeyoulltakeourtrainnexttime.希望您下次再乘坐我们的车。Hopeyouenjoyyourtrip.祝您旅途愉快。Hopeyoullhaveafinetrip.Wishyouapleasantjourney.,十、服务用语：,Wouldyoulikeacupoftea?要用茶吗？请出示车票。MayIhaveyourticket,please?Showmeyourticket,please.Ticket,please.MayIseeyourpassport?看一下您的护照可以吗？Hereyouare.给您。,Isee.明白了。Afteryou,sir.您先走，先生。Rightoverthere.就在那边。Whereareyougoing,sir?您要去哪里？Illshowyoutoyourcompartment.我领您去您的包房。Thisway,please.请走这边。Yourberthisinthiscompartment.您的铺位在这个包房里。Heresyourticketcheck.给您的换票证。,Example8:,A:Goodmorning.MayIhaveyourticket,please?Illshowyoutoyourcompartment.B:Verygood.Heresmyticket.(或Hereyouare.)A:Thankyou.Thisway,please.Yourberthisinthiscompartment.B:Thankyou.A:Illbekeepingtheberthticketforyou.Heresyourticketcheck.Youllhaveyourticketbackbeforeyougetoff.,Whatsyourberthnumber?您的铺号是多少？yoursisanupperberth.您是上铺。yoursisanlowerberth.您是下铺。Thelowerberthsinthecushionedsleeperhaveallbeenoccupied.这节软卧车厢的下铺已经满了。,Example9:,A:Inwhichcompartmentismyberth,please?B:Whatsyourberthnumber?A:Its22.B:YourberthisinCompartmentNo.6.A:Isitanupperberthoralowerberth?B:Itsanupperberth.A:Canitbechangedforalowerberth,please?B:Letmesee,Imsorry.,Wouldyouliketohavebreakfast?Doyouwanttohavebreakfast?您想吃早饭吗？(lunch,supper)Whatkindofdisheswillyouhave?您要点什么菜？Whatkindofdrinksdoyouprefer?您喜欢喝什么饮料？Hereisthemenu.这是菜单。Yes,friednoodlesandeggflakesoup.Anythingelse?好的，炒面和蛋花汤。还要什么吗？,Example10:,A:Goodmorning,Wouldyouliketohavebreakfast?B:Yes,letmeseethemenu,please.A:Hereisthemenu.(Hereyouare.)B:Idliketohavefriednoodlesandeggflakesoup,please?A:Yes,friednoodlesandeggflakesoup.Anythingelse?B:No,thankyou.,Takethistable,please.请用这张桌子。Doyoumindsharingatable?您可不可以同别人共用一张桌子？Thetrainisonschedule.列车正点。Thetrainisontime.列车正点。Thetrainistwentyminuteslate.列车晚点20分钟。MayIcomein?我可以进来吗？Closethewindow,please.