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一 开头礼貌用语1.开头语-感谢对方的来信(间接表明已收到对方来信)a. Thank you for your letter of/datedconcerning/regardingb. Thank you for your letter ofinquiring about our company and our products.2.确认收到的礼貌用语a. We are happy to receive your letter ofb. We are very glad/pleased to receive your enquiry/inquiry ofc. We are in receipt of your letterd. Im greatly appreciated for your lettere. Please excuse my late reply to your very friendly letter of( March 1st.)f. I apologize to you for my delay in answering to your kind letter of二中间层次语a. Do you have any idea about this?b. Whats your opinion on the schedule and next steps we proposed?c. I add some comments to the document for your reference.d. I enclose the for your reference.e. Any question, please (dont hesitate to) let me know.f. Feel free to give your comments.g. We enclose our pricelist for your reference.h. Im so luck to hear that our suggestions can give you beneficent.i. This is the best-selling item of the year. j. We can accept order on OEM basis. (我方可以按照贴牌生产方式接受订单。)三如果对方能做某事,表示感激a. I would be grateful for your approval of this request.b. It would be helpful if you could send us statistics on your sales.c. We would appreciate it if you could confirm your interest and the appointment time. d. We would appreciate your letting us know what discount you can grant us if we give you large orders.e. It would be appreciated if you could send us at your earliest convenience catalogs of your new models with their quotations.f. We thank you in advance for you kind attention and hope to hear from you soon.g. We shall be pleased/obliged/grateful if you will give us particulars as to your terms and conditions. 四抱歉用语a. We regretfully have to say that we are unable to supply them.b. We regret to say we are unable to accept your order at the previous price because of the recent rise in the cost of materials. 很抱歉由于材料费最近上涨,我方无法以从前的价格接受贵方的订单。c. As our factory is at present fully occupied with orders, we regret having to decline yours. 由于我方工厂目前正忙于订单,很抱歉不得不谢绝贵方的订单。d. To our regret, we are unable to accept your order at US $ 200 per unit under D/P. (D/P = Documents against Payment) 很抱歉,我方无法在付款后交单据的情况下,以200美金的单价接受贵方的订单。e. Much to our regret, we are unable to accommodate your request. 很遗憾,我方不能满足贵方的要求。f. We regret we have not been able to serve you this time, but hope to do business with you again. 很抱歉,我们这次无法为贵方效劳,不过希望下次能合作。g. I am afraid that due to unforeseen circumstances we are not able to schedule the meeting you requested. 由于预料之外的事情,恐怕不能按贵方的要求安排会议。h. We are terribly sorry for the delay in payment. 对于延期付款,我方深表歉意。i. We are sorry to have caused you inconvenience. 对贵方造成的不便,我方深表歉意。五结尾过渡语a. Please contact me if you have any questions.b. Look forward to your feedbacks and suggestions soon.c. We hope that our reply is satisfactory to you.d. We await your positive reply.e. Im looking forward to your reply.f. I hope we can have a good cooperation for a long time, not just only one time.g. We hope our reply is not disappointing.h. Please give my very best wish to everyone in your department.i. We want to establish business relations with your esteemed company.j. We await a good news with patience.六结束称谓 a. Best wishes/regards.b. Yours faithfully/sincerely/truly.c. Bundle of thanks.享有盛誉的相似表达方式:l The goods are more popular with our customers.l The goods are selling fast(or enjoy fast sale).l The goods are universally acknowledged.l The goods are unanimously acclaimed by our customers.l The goods have been well received.l The goods have earned a good reputation.l The goods have commanded a good market.l The goods have received favorable recepti
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