酒店餐饮英语

,Welcometoourhotel,总经理室/GeneralManagersOffice,总经理/GeneralManage驻店经理/ResidentManager常务副总经理/DeputyGeneralManager副总经理/Vice-GeneralManager总经理助理/GeneralManagerAssistant总经理秘书/GeneralManagersSecretary办公室主任/DirectorOfExecutiveOffice部门秘书/DepartmentalSecretary部门文员/DepartmentClerk司机/Drivers,人力资源部/HumanResourcesDepartment,人力资源部总监/HumanResourcesDirector人力资源部经理/HumanResourcesManager人事主任/PersonnelOfficer劳资主任/LabourOfficer培训总监/TrainingDirector培训经理/TrainingManager培训主任/TrainingOfficer培训师/Trainer人事助理/PersonnelAssistant人事文员/PersonnelClerk质检部经理/QualityControlDepartmentManager质检部主管/QualityControlDepartmentOfficer,Garden,财务部/FinancialManagementDepartment,财务部总监/FinanceDirector财务部经理/FinanceManager总会计师/ChiefAccountant会计部经理/AccountingManager成本控制经理/CostControlManager运作部经理/OperationsManager日审收入会计/Revenueattheaccountingreview夜审/NightAudit总出纳/GeneralCashier收银主管/HeadCashier收银员/Cashier总账会计/GeneralLedgerAccounting记账员/Bookkeeper信贷部经理/CreditManager信贷主管/CreditHead信贷会计/CreditAccounting信贷员/Loanofficer应收应付会计/AccountsPayableAccounting成本主管/CostLeader成本控制员/CostController验收/Acceptance仓库/Warehouse电脑部经理/ComputerManager电脑部工程师/ComputerEngineer财务部文员/FinanceClerk,市场销售部/SalesandMarketingDepartment,市场营销部总监/MarketingDirector市场营销部经理/MarketingManager销售总监/SalesDirector销售部经理/SalesManager销售主任/SalesOfficer销售部协调员/SaleCoordinator公关部经理/PublicRelationManager公关主任/PublicRelationOfficer收益经理/RevenueManager预订部经理/ReservationsManager预订员/ReservationClerk美工设计/GraphicDesign,前厅部/FrontOfficeDepartment,前厅部/FrontOfficeDepartment：前厅部经理/FrontOfficeManager大堂经理/副理/AssistantManager值班经理/夜班经理/DutyManager/NightManager商场部经理/ShoppingCentreManager商场部员工/MinistryStaffShopping宾客关系经理/主任/GuestRelationsManager/Director宾客关系员/GuestRelationsOfficer前台经理/主管/FrontDeskManager前台领班/FrontDeskSupervisor前台接待/Reception总机经理/领班/InstantServiceManager(TelephoneService),前厅部/FrontOfficeDepartment,总机领班/OperatorCaptain总机接线员/Operator礼宾主管/ConciergeSupervisor礼宾领班/ConciergeCaptain礼宾员/Concierge行李主管/BellSupervisor行李领班/BellCaptain行李员/Bellman门童/机场代表/Doorman/AirportRepresentative行政楼经理/ExecutiveFloorManager行政楼接待员/ExecutiveFloorReceptionist,Hotellobby,客房部/HousekeepingDepartment,房务总监/DirectorofRooms客房部经理/行政管家/HousekeepingManager/ExecutiveHousekeeper洗衣房经理/LaundryManager洗衣/布草主管/Laundry/UniformSupervisor楼层主管/FloorSupervisor楼层领班/FloorCaptain楼层服务员/客房服务员/RoomAttendant公共区域(PA)主管/PublicAreaSupervisor花房主管/员工/FloristSupervisor/Attendant,餐饮部/Food&BeverageDepartment,餐饮总监/DirectorofFood&Beverage餐饮部经理/Food&BeverageManager中餐厅经理/ChineseRestaurantManager西餐厅经理/Western/AllDayDiningRestaurantManager宴会服务经理/BanquetServicesManager楼面经理/FloorManager酒水部经理/BeverageManager酒吧经理/BarManager管事部经理/StewardingManager餐饮部主管/Food&BeverageSupervisor餐饮部领班/Food&BeverageCaptain餐饮部服务员/Food&BeverageAttendant茶艺师/Teaserviceartist调酒师/Bartender行政总厨/ExecutiveChef中厨厨师长/ChefintheChinesekitchen西厨厨师长/WesternKitchenChef/SousChef,Hotelfoodandbeveragedepartment,康乐部/HealthClub,康乐部总监/HealthClubDirector娱乐部经理/EntertainmentManager娱乐部主管/EntertainmentSupervisor娱乐部领班/EntertainmentCaptain康体部经理/RecreationsManagerSPA经理/SPAManager市场/公关/销售/Marketing/PublicRelation/Sales康体部主管/RecreationsSupervisor康体部领班/RecreationsCaptain按摩/足疗保健技师/MassageTherapist美容师/美容技师/Esthetician主持/DJ/Host歌手/乐队/组合/Singer/band/portfolio健身教练/GymInstructor游泳教练/救生员/SwimmingCoach/LifeGuard康乐部员工/HealthClubAttendant高尔夫高层管理/GolfSeniorManagemen,Swimmingpool,Gymnasium,Abowlingalley,其他部门Atherdepartment,工程部/EngineeringDepartment采购部/PurchasingDepartment保安部/SecurityDepartment市场拓展部/MarketDevelopmentDepartment,餐饮常用语,2.3.4.5.Whatwouldyouliketoorder？你要点些什么菜？,酒店餐饮英语,一：打招呼称谓：Mr.（先生），Mrs.（太太），Ms.（小姐），sir（先生）,madam（女士，夫人）,lady（女士），gentleman（先生），ladiesandgentlemen（女士们先生们），everyone（每一位）,二：问候/欢迎Goodmorning/afternoon/evening.早上好/下午好/晚上好Howareyoutoday,sir?您好，先生。,Nicetomeetyou.很高兴见到您。Gladtoseeyou(again).很高兴（再次）见到您。Welcometoourrestaurant/bar/tealounge欢迎到我们饭店/酒吧/茶廊。,1WhatcanIdoforyou?有什么需要帮忙的吗？2DoyoulikeChinesefood？你喜欢中国菜吗？3MayIrecommendourspecialityforyou,sir?先生，我可以向您推荐我们的特色菜品吗？,三：问询,4Haveyouorderedyet？你点过菜了吗？5Whatkindoffooddoyoulike，ChineseorAmerican？你喜欢吃什么菜，中式的还是美式的？6Whatwouldyouhavefordinner？你要吃什么？7Whatwouldyouliketoorder？你要点些什么菜？8Hereisthemenu，sir.先生，菜单就在这儿。,10.Whatwouldyourecommend？请你推荐一些好菜好吗？11.Whatsyourtodaysspecial？今天的特色菜是什么？12.Iwouldliketohavesomethingsimple.我想吃些简单的东西。13.Whatwillyouhavefordessert？你喜欢吃点什么点心？,17.Whatkindoffooddoyouprefer？你喜欢哪一种菜？18Wouldyouliketositbythewindow?你喜欢挨窗坐吗？19Wouldyoulikemetobookafreeseatforyou?要为您预定空位吗？,14Haveyoubookedatable？您预定餐桌了吗？15Haveyoumadeareservation？您预定了吗？16Wouldyouliketoseethemenu？您需要看菜单吗？,20MayIshowyouourmenu,please?Hereisthemenu.您要看我们的菜单吗？/您要点菜了吗？21Whatwouldyouliketodrink?Beer/Cocacola/sprite/fruitjuice/mineralwater/tea请问您要喝点什么？啤酒/可乐/雪碧/水果汁/矿泉水/茶,22Wehavebothbuffet-styleandalacartedishes,Whichwouldyouprefer?我们有自助式和点菜式，您喜欢哪一种？23Howwouldyoulikeyouregg/steakdone?您喜欢鸡蛋/牛排怎么做？24Howmanyarethereinyourparty?请问你们一共有多少人？,四：致歉-ApologyExcuseme.不好意思，打扰一下。Iamawfully/verysorry.真是很抱歉。Ibegyourpardon,sir.请您原谅，先生。,Excusemeforinterrupting.抱歉，打扰一下。（不得不打扰客人时）Iamsorry,therestaurantisfullybooked.很抱歉，餐厅已经订满了。Imsorrytohavekeptyouwaiting,sir.抱歉让您久等了。,五：结账语-CheckoutWouldyouliketopaycashorbycreditcard?请问您是付现金还是用信用卡？Excuseme,sir.Wouldyoupleasesignyournamehere?打扰一下，先生。请您在这儿签名，好吗？Excuseme,sir.MayIhaveyourroomcard?打扰一下，先生。您能出示您的房卡吗？,Hereisyourbill,sir.这是您的账单，先生。Thetotalis120yuan.总共是120元。Hereisthereceiptandchange.这是收据和零钱。Itsverykindofyou./Thankyouforyourkindness谢谢您。/感谢您的关照。,HowmuchisitinUSdollar?用美元是多少钱？Doyouacceptforeigncurrency?你们收外币吗？WeacceptUSdollars.ButweonlyhaveRMBforchange.Doyoumind?我们接受美元，但我们只能以人民币找零，您是否介意？,六：送客Thankyou,sir/madam.Wehopetoseeyouagain.感谢光临，先生/女士。希望再次为您服务。Thankyouforcoming.Goodnight.感谢您的光临。晚安。Seeyounexttime.下次见。Hopetoseeyouagain.希望再次见到您。,Tureleft/rightatthefirstacross.在第一个路口向左/右拐。Gostraightahead.直走。Itwillbeonyo