英文一般能力培训教材

英文一般能力培训教材目 录第一章 常用词汇(适用对象:助理管理/工程师、管理/工程师B、管理/工程师A、高级管理/ 工程师、副课长、课长)Unit1 公司/部门名称 3Unit2 职位及产品名称 5Unit3 工厂用词汇 7Unit4 工厂用词汇II 8Unit5 工厂用词汇III 9 Unit6 公司简介10第二章 电话用语/信件(适用对象: 助理管理/工程师、管理/工程师B、管理/工程师A、高级管理/工程师、副课长、课长)Unit7电话英语常用语11Unit8 写e-mail常用英语. 12Unit9 演示文稿常用英语 14 Unit10 英文书信格式. 16Unit11英文书信格式. 18Unit12英文书信格式20第三章 会议/接待/打招呼/合约(适用对象:、管理/工程师A、高级管理/工程师、副课长、课长)Unit13 会议21 Unit14 开会通知. . 22Unit15 接待24Unit16 打招呼26Unit17 合约27第四章 生意洽商/客户投诉/职场用语等(适用对象:管理/工程师A、高级管理/工程师、副课长、课长)Unit18 报价与付款. 28Unit19 生意洽商. 30Unit20 客户投诉. 32Unit21 回复不合理投诉.34Unit22 职场常用英语 .35第五章 商务英语(供阅读参考)Unit23 商务英语137Unit24 商务英语239Unit25 商务英语341Unit26 商务英语444第六章 工厂用专业词汇(供阅读参考)Unit27 通用/品质类.46Unit28模具工程类.49Unit29冲压/成型/组装类.52Unit30 生产规格 54第一章 常用词汇Unit 1 公司/部门名称1 company公司1.1 Kinpo Electronics (China) Co., LTD金宝电子(中国)有限公司2.Plant & Div.& Dept.& Section 厂&处&部&课 2.1 Plant director office厂长室 2.2 Operation Div. 事业处 2.3 R&D Div.设计处 2.4 department 部门3. MFG: manufacturing 制造 3.1 AI: auto insertion自动插件 3.2 SMT自动粘着 3.3 Assembly组装 3.4 preforming 加工4. Material 物料 4.1 purchasing采购 4.2 PC Center 生管中心 4.3 W.H.: warehouse 仓库 4.5 Local Procurement陆购 4.6 Tools management模具管理 4.7 Source Development料源开发5.QA品保 5.1VQA 进料品质保证 5.2 QA Engineering品保工程 5.3 QA System 品保系统 5.4 PQC ,FQC 制程品管 5.5 Calibration , safety仪校,安规6.PE: production engineering制造工程 6.1 ME mechanical engineering 制工(机械工程) 6.2 IE: industrial engineering 工业工程 6.3 NPI 技发 6.4 QT Dept.品技部7. Custom Business 关务8.Import & Export进出口9.HR: human resources人力资源 9.1 Administration 人事行政10. Factory Affairs 厂务 10.1 Factory Service工务10.2 Miscellany Procurement总务采购11.R&D: Research & Design 设计 11.1 Electric电子 11.2 Artworks美工 11.3 ME/ Tools模具 11.4 Mechanic机械 11.5 Software软件12. Accounting会计13.Financial财务14.Document Center (database center)资料中心15. responsible department负责单位16. production unit生产单位17. distribution department分发单位Unit 2职位/产品名称一.职位名称1.position 职务2.Chairman of the Board 董事长 3.President (Am E.), Managing Director（MD）总裁4.Executive Vice-President 执行副总裁 5.Managing Director 行政董事6.Executive Manager, General Manager 总经理 7.Deputy General Manager 副总经理8.special assistant 特助9.Section Manager 部门经理，科长 10.deputy manager=vice manager副理11.supervisor课长12.deputy supervisor , vice supervisor 副课长13.deputy manager=vice manager=Assistant Manager 助理经理 (副经理)14.Manager 主任 15.Supervisor 主管16.executive 高中级管理人员 17.clerk 职员18.group leader 组长19.assistant 助理 20.Personnel Manager 人事经理21.secretary秘书 22.operator作业员23.engineer工程师24.inspector检验员二.产品名称1.Computer计算机类产品 1.1 mouse鼠标 1.2 printer打印机1.3 digit camera数码相机 1.4 personal digit assistant个人数字助理器2.Consumer electronics消费性电子产品 2.1 calculator电子计算器 2.2 electronic address book电子辞典 2.3 Organizer电子记事本 2.4 Electronic Dictionary电子辞典3.Communication通讯类产品3.1 cell phone 微型电话3.2 GPS Global Positioning System卫星定位器3.3 ADSL(Asymmetrical Digital Subscriber Line)非对称数字用户环路Unit 3 工厂用词汇I一. color颜色1.black 黑色 2.blue 蓝色 3.brown 棕色4.gold金色 5.gray灰色 6.green绿色7.orange橙色 8.red红色 9.silver银色10.violet(purple)紫色 11.white白色 12.yellow黄色二.Ver 动词1.change改变 2.pay付给 3.check检查4.produce产生 5.come来 6.provide提供7.damage损伤 8.receive收到 9.find发现10.replace代替 11.fix修理 12.send发出 13.go去 14.take采取,拿 15.happen发生16.touch碰触 17.improve改善 18.wind缠绕19.insert插入 20.issue发行 21.make做,使三.Non 名词1.action 动作 2.analysis分析3.condition条件 4.data资料5.defect 缺点 6.disposition处置7.engineer工程师 8.failure失败 9.file 活页夹 10.Education and Training教育训练11.classification(sorting, organization)整理 12.regulation(arrangement, tidiness)整顿13.cleanliness(sweeping, purity)清扫 14.conservation(cleaning, cleanliness)清洁15.culture(discipline)教养 16.save节约17.safety安全 四.其它常用词1.model机种 2.revision版本3.issued date发行日期 4.P/N品名，料号5.remark备注 6.reported by草拟7.checked by 审核 8.approved by核准9.proposal improvement/creative suggestion提案改善10.4MTH:Man,material,money,method,time,how 人力,物力,财务,技术,时间(资源)11.6M:man,machine,material,method,measurement,message 人,机,料,法,环,(信息) 12.FN(factory notice):工厂变更通知 13.ECN(engineering change notice)工程变更通知 14.Immediated change 立即变更 15. Running change 旧料用完用新料 16.old rev.(旧版本)new rev.(新版本) 17.drawing no /customer/ alteration ref (图号 / 客户 / 变更依据)Unit4 工厂用词汇II一.Component零件 1.bobbin线轴 2.shield背板 3.bridge diode桥式整流4.triode三极管 5.cable tie束带 6.tape 胶布7.capactitor(Cap)电容 8.screw tapping自攻螺丝 9.case外壳10.screw machine机械螺丝 11.ceramic capacitor陶瓷电容 12.terminal端子13.chip capacitor芯片电容 14.transformer(XFMR)变压器 15.chip resistor芯片电阻16.transistor晶体管 17.choke线圈 18.tube套管19.connector连接器 20.varistor突波吸收器 21.control board基板22.VR(variable resistance)可变电阻 23.diode二极管 24.washer 垫片25.epoxy树脂 26.zener齐纳 27.fan风扇28.photo couple光藕合二极管 29.FET场效晶体管 30.regulator稳压器31.filter滤波器 32.resistor电阻 33.fuse保险丝34.ricer铆钉 35.fuse clip保险丝底座 36.screw螺丝37.fuse holder保险丝底座 38.socket插座 39.glue胶40.solder bar锡棒 41.heatsink散热片 42.spring washer弹簧垫片43.IC集成电路 44.stand-off支柱 45.inductor电感46.star washer星形垫片 47.insulator绝缘片 48.switch开关49.jumper wire跳线 50.output cable输出线 51.label标签52.output wire输出线 53.lock washer接地唾形垫片 54.PCB电路板55.NTC热敏电阻 56.LED发光二极管nut螺丝帽 57.tubber foot脚垫58.TEFLON铁弗龙套管二.Process制程1.assembly组立 2.method方法 3.burn-in(B/I) 崩应4.noise噪音 5.flux助焊剂 6.pallet栈板7.function test功能测试 8.paper纸张 9.gravity比重10.Hi-pot test耐高压测试 11.insertion插件 12.problem问题13.ORT可靠度测试 14.procedure程序 15.packing包装16.product产品 17.solder machine锡炉 18.production生产19.station站别 20.record记录 21.supplier/vendor厂商22.remark备注 23.temperature温度 24.report报告25.humidity湿度 26.requirement要求 27.torque扭距28.sample样品 29.touch-up(T/U)补焊(二次作业)30.target目标31.layout设计图 32.trace(基板)线路 33.location位置34.waybill运货单 Unit5 工厂用词汇III(品技类)1.ACCEPT允收 2.KNOB开关钮 3.REJECT 拒绝, 4.MYLAR DOME圆形Mylar 5.QUALITY品质 6.BATTERY COVER,电池盖7.LOW CABINET,下壳, 8.BUZZER 蜂鸣器 9.UPPER CABINET上壳, 10.TOUCH接触 11.WIRE皮线 12.CARBON 碳墨13.RIGHT正确 14.SPRING 弹簧 15.LEFT 左16.KEY字键 17.LCD FIXER LCD固定架 18.LABEL贴纸19.COVER盖子 20.BLISTER CARD泡壳 21.PLATE弹片22.INST BOOK说明书 23.SPONGE泡棉 24.DISPLAY WINDOW 显示窗25.SOLAR CELL太阳能电池 26.RUBBER FOOT橡胶脚垫 27.SWITCH COVER开关钮28.PAPER PAD纸垫 29.SPEED速度 30.FREPUERTY频率31.DOT圆点 32.BROKEN破 33.GAP间隙34.STEP步骤 35.FUNCTION功能 36.KEY字键37.SMALL小的、轻微的, 38.CHANGE变更 39.DATE日期40.RUNNING运行 41.BIG大的、重要的 42.SCREW螺丝43.SCRATCH刮伤 44.PC SHEET面板 45.SPEC规格46.HARD CASE护壳 47.PUSH推行/推动 48.SHAFT轴49.CHECK查核 50.PAPER HOLDER纸架 51.BAG外箱或包装箱52.GIFT BOOK说明书 53.COMPUTER计算机 54.INNER CARTON中箱55.RESET重新激活键 56.CHIP CAP贴片电容 57.LOGO BAR标志58.WARRANTY保证书 59.MEMORY记忆 60.RITING LABEL贴纸样版61.CLEAR清除 62.MARK标志、标记 63.PRESSURE压力 64.WRIT文件 65.MACHINE机器 66.PRESS BUTTON按钮67. hot pressor温度控制箱 68.CRACK破裂 69.sharp nose pliers尖嘴钳70.touch up (T/U)手焊 71.hardness tester硬度计 72.solder ball锡球73.bridging短路 74. missing component缺件 75.wrong component错件76.lead free无铅 77.through hole穿孔点 78.printer head打字头.79.name plate (NP)铭板 80.chip on board (COB) 81.insufficient solder锡量不足82.diagonal cutting pliers斜口钳 83.print circuit board (PCB)印刷电路板84.print circuit board assembly (PCBA)印刷电路板组装.Unit 6 公司简介1. History Introduction公司发展史简介1995/05 Investigation of Setting up a plant in China 开始在中国大陆寻求厂址1995/09Contract Made with local government 与当地政府签订合同1995/09Start the construction 开始建厂1996/01Facilities Layout & Setting 规划并添置设备1996/03 Start Mass Production 开始量产1996/04First Time Shipment 首次出货1997/05Qualified ISO 9002 Certification 获得ISO 9002 认证1999/06Investigation for new factory 寻求新厂址2000/12Finished Hard ware 完成硬件配置2001/05GPS Mass Production & Shipping GPS量产与出货2001/06DSC Mass Production Start DSC 开始量产2001/07First Time DSC Shipment DSC 首次出货2001/11Start setting up facilities for HP product 开始为HP产品的生产购置设备2. Space Resource占地面积 Floor space - 133,554 M2F Living - 44,485 M2F Factory - 89,069 M2FLand space - 169,996 M23.Major Customers主要客户Photo Printer : Hewlett Packard / CasioDigital Still Camera : Ricoh/ CasioGPS : MagellanADSL : DQT/ KinpoPDA: Casio/ Canon/ HTW/ Texas Instruments Calculator : Canon/ Casio/ Citizen/ Sharp/ TI/ HP4.Companys Address公司地址 Kinpo Electronics (China) Co., Ltd. 金宝电子(中国)有限公司 Sha Tou area , Chang An Town, 长安镇沙头管理区 Dong Guan City,东莞市 Guang Dong Province,广东省 China.中国5.Postal Number邮编: Tel:0769 Fax:(0769)第二章 电话用语/信件 Unit 7 电话英语 1、请找Tom听电话以下用法均可May I speak to (with) Tom? = Id like to speak to Tom, please. 2、请问您是哪位以下用法均可 Whos speaking? = Who is this, please? = May I ask whos calling? 3、请再说一次以下用法均可 I beg your pardon?= Pardon me? =Would you repeat that, please. 4、请问您找谁? 以下用法均可Who would you like to talk to? = With whom do you wish to speak? 5、请稍候.以下用法均可 Would you hold the line, please? =Could you wait for just one moment, please? Hold on, please.=One moment, please.=Just a second, please 6、解释不能接听电话的原因 (1)、He is not in. = He is out. 他外出不在 (2)、He is away from his desk. = He is not at his desk. 他不在位子上。 (3)、He has not come in yet. 他还没有进来。 (4)、He is away on a business trip. 他出差了。 (5)、He is in a meeting right now. 他正在开会。 (6)、He is on another line right now.= His line is busy right now. 他电话中。7、请等一下再打来,好吗? 以下用法均可 Could you call back later? = Would you call again later?8、(接听者)要留话吗?以下用法均可May I take a message?= Is there any message?=Would you like leave a message? 9、(发话者)我要留话可以吗?以下用法均可 May I leave a message?= Could you take a message for me? 10、请他回电给我. 以下用法均可 Could you ask him to call me back?= Would you tell him to return my call? 11、请再说一次以下用法均可I beg your pardon? = Pardon me? = Would you repeat that, please. 12、抱歉,你打来时我不在以下用法均可I am sorry I missed your call this morning. I am sorry I was not in when you called me this morning. 13、我帮你转接给他以下用法均可Ill put him on. =I will connect you. 14、我会告诉他你打来过以下用法均可Ill tell him you called. =Ill give her your message. 15、要我叫他回电话给你吗? 以下用法均可Shall I have him call you back? = Would you like him to call you back? 16、怎样才可以连络到他?Can you tell me how to get hold of him?Could you tell me where to reach him?Do you have any idea where he is now? 17、(接电话者)可以找相同部门的其它人代听吗?Would you like to speak to someone else in the same department?18、我帮你把电话转给负责的当事人.Let me transfer this call to the person in charge 19、(打电话者)他何时回来Could you tell me when he will come back?Do you know when he will be available? 20、他马上回来He is expected back at any moment. 21、抱歉让你久等了以下用法均可Im sorry to have kept you waiting. = Im sorry for the delay. 22、我打过电话给你,但是没有人接I called you, but there was no answer. 23、我打给你过,但是占线I call you but your line was busy.I call you but someone else was on the phone. . 24、谢谢您的来电Thanks for (your) calling. = Thank you for phoning. 25、如需进一步洽询，请拨，分机3044。For further information, please contact, extension 3044.Unit 8 写e-mail常用英语1、收到你的e-mail我就放心了。I was relieved to receive your e-mail.2、八月九日的e-mail已收到,谢谢你的回信。 I received your e-mail dated August 9th and thank you for your reply.3、距离上次写e-mail给你,已经有很长一段时间了。 It has been quite sometime since I have written e-mail to you.4、事业顺利吗? How is your business going?5、很不巧,我非常忙,没时间给你回信。 Unfortunately, I have been very busy and have not had time to write to you.6、我盼望能尽快得到你的答复。 I look forward to receiving your reply at your earliest convenience.7、我今天收到你的e-mail,所以尽速回信给你,谢谢。 I received your mail today and I hasten to write and thank you for it.8、藉此简短的致谢函表达我们由衷的谢意。. This is just a brief thank you note to extend my sincere thanks to you. 或 To extend my sincere appreciation with the brief note9、我写此信确认我们昨天在电话中所谈的事情。 I am writing to you to confirm what we spoke about on the telephone yesterday.10、我期盼在不久的将来能在台北再见到你。 I look forward to seeing you in Taipei in the very near future.11、请原谅我没及时给你回信 Please forgive me for not writing to you sooner.12、来函迟覆，谨表歉意。 We apologize for the tardy response to your mail.Unit 9 演示文稿常用英语1、金宝电子向您问好。Greetings from KINPO Electronics!2、在开始前我想先介绍一下我自己。Before I begin, I want to tell you something about myself.3、我是Joe , 金宝的业务代表。I am Joe, a sales representative of KINPO.4、我想和大家谈谈我们的新机型。I want to talk to you about our new models.5、我演示文稿的目的是要介绍本公司的自行车。The purpose of my presentation is to introduce our bicycles.6、我接下来要谈的是本公司的产品目录。What I am going to talk about is our product catalog.7、我的演示文稿大约会占用十五分钟。My presentation will take about fifteen minutes.8、我的演示文稿会在三点结束。.My presentation will end at 3:00.9、我的演示文稿共有三个部分。一个部分是成本。第二个部分是品质。第三个部分是运送方法。My presentation has three parts. The first part is cost. The second part is quality. The third part is shipping methods.10、我将要谈论的主题是设计、颜色，以及客制化。The topics I will be talking about are design, color, and customizing.11、尽管随时打断我。Feel free to interrupt at any time.12、只要你一有问题，请举手发问。Any time you have a question, just raise your hand.13、请保留你的问题直到演示文稿最后。Please hold your questions until the end of the presentation.14、演示文稿最后会有发问的时间。There will be time for questions at the end of my presentation.15、我会在演示文稿最后回答任何问题。I will take any questions at the end of my presentation.16、这就是我要告诉大家的重点That covers the main points I wanted to tell you about.17、我的报告已经接近尾声I have come to the end of my presentation.18、让我摘要一下主要的重点Let me summarize the main points.19、我接着进入结论的部份That brings me to the conclusion.20、我很快地为大家作个摘要Let me offer you a quick summary.21、总而言之，让我们重复一次它的优点In summary, lets hit the advantages again.22、总之，我已经展示过了这产品的功能、特殊用途以及耐用的程度In brief, I have demonstrated the products functions, special uses, and durability.23、我的建议是您们先试用一下我们免费的样品It is my suggestion that you try out our free product sample.24、谢谢各位给我机会介绍本公司的产品！Thank you for giving me the opportunity to tell you about our product!25、我想再重复一遍主要的重点Id like to go over the main points again.26、好了，让我作个总结。Well, let me conclude.27、我建议各位尽快下订单，因为这项产品目前十分受欢迎I suggest that you place an order as soon as possible, as this product is quite popular right now.Unit 10 英文书信格式1. Letterhead公司信纸的信头通常会包括下列资料a. 公司名称b. 公司邮递地址全称c. 联络号码(TEL、FAX、E-MAIL)2. Date日期应打在从信纸上端起的第十五行.但若使用有信头的公司信纸,则应打于公司名称、地址下的第二或第三行.至于放在信纸的左边或右边则要视乎所采用编排方式.年月日三项要放在同一行.举美式写法:如2004年2月2日 写为2/2/2004=month/day/year3. Recipients address收信人的姓名和地址应以不拆字的原则来换行,如信封上一样.收信人名称应写全名.若知道收信人职衔,应写在其姓名后。若寄往国外的信,收信人地