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.,3.1Businesstopic:Startingabusiness,3.2Businessskills:Leavingandtakingmessages,Module3,.,3.1Businesstopic:Startingabusiness,Vocabulary:Typesofbusiness,Speaking:aminipresenntation,Reading:Wewannaholdyourhand,Planningaseminaranddiscussingaschedule,Listening:adviceonfranchises,.,Howtostartabusiness?soletrader独立法人,独立经销partnership合伙经营franchise连锁店,特许经销权,特许经营,Vocabulary:Typesofbusiness,.,Canyouintroducesthaboutthem?,Soletrader独立法人,独立经销店youareself-employedandsetupthebusinessonyourown.独立经销店Partnership合伙经营youareself-employedandstartthebusinesswithanotherperson.Youarebothequallyliable.合伙经营店Franchise加盟连锁店,特许经营youbuyalicensetotradeunderthenameofthefranchisorandyoubenefitfromthefranchisorsexpertise.Franchisor特许经营商,授予特许的经营者,Vocabulary:Typesofbusiness,.,Advantagesanddisadvantages,MatchthefollowingtothethreetypesYoutakealltheprofitYousharethepressureThebusinessmodelisgiventoyousothereislesstrick.YoumightdisagreeonstrategyPartofyourprofitsgoestothefranchiser.Ifyougobankrupt,Youloseeverything,.,Soletrader,partnership,Franchise,Youtakealltheprofit利益独享,Yousharethepressure有人分担压力,Thebusinessmodelisgiventoyousothereislesstrick.,Ifyougobankrupt,Youloseeverything,Youmightdisagreeonstrategy,Partofyourprofitsgoestothefranchiser.,.,Settingupyourownbusiness,Start-upcapitalBusinesssense经营意识Entrepreneurialspirit企业家精神StartthebusinessonyourownIndependentpeopleEnjoyallheprofitHighriskItsuitforIndependentpeoplePlentyofbusinessexperienceWhodontliketofollowrules,.,Reading,.,Questionsandanswers,GroupworkWritefivequestionsaboutthetextforeachotherSwapthequestionsandanswerthem?Whatareyougrantedinafrachise?Alicense,.,IntroducemoreaboutfranchisingConceptWhatkindofpeopledoesitsuit?Businesssense,entrepreneurialspirit(basic)SomeonelackofexperienceDoesntsuit?ThemostentrepreneurialWhodontwanttofollowthesystem(aclubwithrules,.,AdvantagesLessriskandmoresupportofotherpeople(runningabusinesswithhelp)FranchiseescanchargetheirownpricesWorkforyourownDisadvantageFranchisorsarestrictonthemenucontent,.,Languagepoints,Wewannaholdyourhand我们要拉紧你的手我们愿与你携手创业Businesssense经营意识Entrepreneurialspirit企业家精神,进取精神,开拓精神voila那就是,瞧,可不是Averyclevermove一个明智之举,.,Runtheshow主持演出自己开店,大展身手Short-lived短暂的翻译:如果想自己开店但是却又缺乏经验,同时又不想在这个充满风险的昙花一现的独立法人世界中立足,那么开家连锁店可能是一个明智之举,.,Franchise特许经营Trademark商标Tradename商号Entirepackage代指一揽子的经营理念,Franchisor授予特许经营者,Franchisee加盟特许经营者,license,Franchisefee,.,grantingofalicense同意发给许可证chargeonesownprices自行定价收费Followthesystem循规蹈矩,.,franchiseen.(公司的分店、零售店或联号商店的)特许经营者,加盟者trademarkn.商标ludicrousadj.ludkrs荒谬的,可笑的menucontent菜单的内容solicitorn.律师,.,branchout使分支出来,拓展业务launchvt.开办(新企业)investvt.投资venturen.投机活动;商业冒险;(为盈利而投资其中的)风险公司Stretchentrepreneurialwings让企业家大展身手,.,Adviceonfranchises,Whatadvicedoesthetrainergive?YoumustbesomeonewholikestofollowrulesandhavesupportfromothersChooseastrongbrandandsomethingyouareinterestedinYouneedstart-upcapital,.,Secondlistening,Listenandwritethemissingexpressions,.,1.Ingeneral_youarethinkingof.2._,_makesurethatthebandsarestrong.3._,makingandsellingpizzasmightbeprofitablebut4.I_youneedtolikehardwork.5._,_themoney.You,2.Listenagaintothetalk.Writeinthemissingexpressions,.,Speaking,Amini-presentation,A:Whatisimportantwhen?Settingupyourownbusinessagoodideaknowingyourcustomers,B:Whatisimportantwhen?Yourbusinessisapartnershiprelationshipwiththeotherpersonsharedresponsibility,back,.,Aminipresentation,Speaking:parttwo3个话题中选一个做1分钟陈述,可以准备1分钟,然后对方就此话题提问1-2个回答必须包括问题中提及的两点,并且加上自己的观点用连接词过渡However,although,besides,because,.,Usefulexpressions,StartingyourpresentationWhen,IthinkthatitisimportanttoIdliketotalkaboutfirstofall,ThefirstthingwhenistoThereareanumberofpointstoconsiderwhen,.,MentioningandsequencingthepointsFirstofall,thereisForexampleSecondly,IdsayThesecondpointtorememberisSomethingelseisThefinalpointisIalsothinkAnd,finallySo,lastly,.,AddinginformationItisalsoimportanttosayInadditiontothatYoualsoneedtoconsiderthat,.,Listening2Planningaseminar,1.Listentoamessageonavoicemailaboutaseminar.Completetheinformationonthismessagepad.,BusinessCircleConferencingName:Mr.Ray(1)_Nameofevent:(2)_Hecantcometothebuffeton(3)_becausehistraindoesntarriveuntilafter(4)_.Pleasesendthescheduletohisemailwhichis(5)_.,Naunton,Launchingyourbusinessonline,Sundayevening,9:15,r.naunton,.,2.VanessaandKirstenareinchargeoforganizingtheseminaratBusinessCircleConferencing.VanessacallsKirstentoconfirmthefinalarrangements.AddthemissinginformationtoVanessasnotes.,NotesLaunchingyourbusinessonline3pm:Security(1)_.4.30pm:peoplewithbuffetarriveto(2)_.(3)_:Iarrive.Numberofdelegates:(4)_.Registrationandbuffetendsatabout(5)_.,areopeningtheroomat3,setup,4pm,twelve,seven,.,Speaking:Discussingaschedule,Youandyourpartnerareinchargeofatrainingevent.Hereisthescheduletoemailouttoallparticipants.,Newandbusiness:aSeminarforYoungEntrepreneursMonday15thFebruary9.00-9.30Registrationandcoffee9.30-11.00Introductionandtalk:Agoodideadoesnotnecessarilymakemoney.Speaker:FionaBrewster11.30-1.00Workshopandmini-presentationsbyeachparticipant1.00-2.00Lunch2.00-3.00Talk:OnlinebusinessesthemythandthetruthSpeaker:LaszloReiner.3.305.00Workshop:Titletobeconfirmed.,.,However,beforeyouconfirmthesedetails,readsomecorrespondenceandmakeanychangesandnotesontheschedule.Finally,meetwithyourpartnertodiscussandconfirmthefinalversion.,From:Subject:workshopThankyouforinvitingmetorunaworkshoponthe15th.IamdelightedtoconfirmthatIwillbeabletoattend.Iwouldliketosuggestthetitle:Youmightwantitbutdoesyourcustomer?Itwillbeabouttargetingthecustomerandimprovingservice.DoesthatsoundOK?Imcurrentlyavailableeithermorningorafternoon.Pleaseconfirmasap.RegardsRT,TELEPHONEMESSAGE,FionaBrewstercalled.Shehasaproblemwithspeakingonthe15th.Shesgoingtobelatesoaskedtospeaklaterintheday.Canyouchangehersession?Maybetolaterinthemorningortheafternoon?,StudentA,Securityjustsaidtheyprobablywontbeopeningthebuildinguntil9.15onthe15th.Itsaproblemwithstaffing!,.,TELEPHONEMESSAGE,LaszioReinercalledtoconfirmhistalk.Hisflightlandsat8.30onSundayevening.Willyoubemeetinghim?Bytheway,heseemstothinkhesspeakingfortwohoursnotone.Healsosaiditisntrealllyatalkmoreofadiscussionandworkshop.Canyoulethimknow?,Subject:anotherchange!HiIrangearlierandleftamessagesayingIdbelateandcouldntdothemorningsession.ActuallyIcannowbutitwillhavetobemidmorning.ThenIdefinitelyhavetoleaveafterlunch.Sorrytochangethingsaroundlikethis.Fiona,ThecompanydoingthebuffetonMondayhavemadeamistake.Theycantguarantee1pm.Doyoumindifits1.15?,StudentB,.,Businessskills,CallerLeavingmessagesReceiverTakingnotesandmessages,.,Leavingmessages,Howtoleavemessages?ThecontentofamessageExpressions,.,Thecontentofamessage,From:whoyouareTo:whothemessageisfor?ReasonforcallingSpellanydifficultwordsRequestareturncallleaveyourcontactdetailsWhenyouwillbeavailable,.,Usefulexpressions,For:Hello,thisisamessageforHello,From:ItisMynameisThisis,.,ReasonThereasonIamcallingisthatItiswithregardto.SpelldifficultwordsSothatisM-a-r-i-aItisRforRalph,.,RequestareturncallCouldyoucallmeback?IdbeverygratefulifyoudreturnmycallLeaveyoucontactdetailsCallmeon7721Callmeonmymobile.ItisYoucanemailmeat,.,AvailableYoucangetmeanytimebetween3and5.Illbeintheofficetomorrow.Youcancallmeanytime.,.,2.Lookatstages1-7forleavingmessages.Listentoeachofthemessagesagainandtickthestageseachcallerfollows.,.,Answers,.,其他常用的电话留言句型:(1)Justaminute.Illgetapen.请等一下,我拿支笔。(2)Illlethimknow,Mr.Brown.(3)No.Ireallyneedtotalktohimpersonally.(4)wouldyouliketoleaveamessageonhisvoicemail,then?(5)HoldonandIlltransferyou.稍候,我会帮您转接过去。(6)Imnotavailabletotakeyourcall,butpleaseleaveyourname,numberandabriefmessage.(7)Pleasecallmeat556-3243whenyougetback.,.,Practice,Makeupyourownmessage,YournameisMaria.YoutelephoneVanissaatBusinessCircleConferencing.Requestdetailsofthenextcourseontelephoneskillsandaskthemtobesentbyemail(giveyouremailaddress).Confirmthatyouwillwanttosendfivemembersofyourstaffonthiscourseandfindoutwhatdiscountscanbegivenongroupbookings.,.,Answers,Hello,Vanessa.ThisisMaria.Itiswithregardtothenexttelephoneskillscourse.Iwantmoredetailsofit.Iamsendingfivepeopleofmystaffonthiscourse.SoIwanttoknowwhatdiscountscanyougiveongroupbookings.Pleasesendmeaboutthedetailsassoonaspossible.Youcanemailittomeatmratsinadotcom.Thanks.Bye.,.,电话留言,在日常商务活动中,打电话时对方不在是经常地事情。如果对方不在,需要请人帮忙留言或者录音留言,一定要简短,切忌长篇大论的留言。*电话留言的格式英语电话留言(TelephoneMessage)包括五部分:(1)发话者(From);(2)收话者(To);(3)日期(Date);(4)时间(Time);(5)留言内容(Message)。有时,最后可以出现记录人签名。*电话留言的特点电话留言条最根本的特点就是内容必须言简意赅,切忌冗长。即写电话留言条时,行文要简明扼要,通俗易懂,将发话者的意思清楚明白地表达出来。,.,Writing:Takingnotesandmessages,0.Hello.ThisisMichaelJamesspeakingandthisisamessageforLelia.MichaelJamescalledforLelia.(4words)1.Idbegratefulifyoucouldreturnthiscallonmyhomenumber.Callhimback_.(4words)2.Iamcallingtoinformyouthatthenextmeetingisonhe23rd.Pleasenote_.(8words)3.Wouldyoumindcheckingandlettingmeknowthefinaldates?Pleaseconfirm_.(3words)4.IjustwantedtosaythatImsorryforanyconfusion.Heapologized_.(3words),1.Readwhatpeoplesayin1-9andwritemessages.Usewordsfromthespokenmessage.,onhishomenumber,thatthenextmeetingisonthe23rd,thefinaldates,foranyconfusion,.,5.Theclientisaskingifitwouldbepossibletoputthemeetingback.Hecalledaboutpostponing_.(2words)6.Ifyouhaveanyfurtherquestions,donthesitatetocallme.Feelfree_him.(2words)7.Iwashopingwecouldbringtheinterviewsforward.Isthatpossibleforyou?Areyouableto_?(4words)8.Canyouletmeknowifyouareavailabletojoinuslater?Letherknowifyoucan_.(3words)9Iamtelephoningwithregardtoordernumber01-X33.Iamnothappyaboutit,Iamafraid.Shescomplainingabout_.(3words),themeeting,tocall,bringtheinterviewsforward,joinus/themlater,ordernumber01-X33,.,2.Listentothefivecallsfromexercise1onpage30again.Takenotesandwritebriefandclearmessages.,1,2,3,4,5,1.PleaseemailRalphdetailofnextmonthsseminarsatr.hensherhenckel.de.,2.MariaMonblotwantstoattendnextmonthsbusinessbreakfastmeetingnotthismonths.,3.PleasecallJochenAndersonaboutthescheduleforthe25thbetweentwoandfiveoclock.Hewantstochangethetimeandlengthofhisworkshop.,4.PleasecallJochenAndersononbehalfofVanessaaboutthescheduleonthe25th.,5.BryaninsecurityconfirmedtheopeningarrangementsforSunday.Callhimon077866788890ifthereisanythingelse.,.,3.VanessareceivesacallfromJochenAnderson.Listenandtakenotesonanyimportant:,Checkingandclarifyingdetails?_.Confirmingactions?_.Requestingfurtherinformation?_.,Listenagain.WhatphrasesdoesVanessausefor:,*Dates_*Times*Numbers_,Theeventisonthe25th.,TheschedulesaysJochenisspeakingat9.30pmbuthessupposedtospeakat11am.Hedactuallyprefertospeakat2pm.,Hismobileis07788908895.,Sothats/Isee./letmereadthatbacktoyou.,Letmecheck.,Illhavetocheck,thencallyouback./Illcallbackinanhour.,Couldyougivemeyour?,.,4.Workinpairs.,StudentA:,YournameisAndrzejWelanetz.YoutelephoneKristenatBusinessCircleConferencing.Requestdetailsofthenextcourseontelephoneskillsandaskthemtobesentbyemail(giveyouremailaddress).Confirmthatyouwillwanttosendfivemembersofyourstaffonthiscourseandfindoutwhatdiscountscanbegivenongroupbookings.,StudentB:,YouworkforBusinessCircleConferencing.SomeonecallstospeakstoyourcolleagueKristenbutshehastakenthedayofftoday.Takeamessageusingtheformbelow.,.,To:_Caller:_Message:_,Kristen,AndrzejWelanetz,Plea

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