GMgp5供方质量过程和测量程序.ppt

GP-5December,2001Edition,Purpose:TrainSupplierpersonnelonchangestoGP-5/GQTSProcess:ExplanationofGP-5enhancementsandscreenshotsofGQTSenhancementsProduct:Understandingofprocessandsystemenhancements,OverviewofchangesmadetotheprocedureOverviewofPRRSystemChangesinGQTSDescriptionofGMSupplyPowerGP-5folder,WhatdoesthisGP-5TrainingInclude?,ChangestoGP-5,ControlandReworkCompanyAcompanyapprovedbyGeneralMotorstoperformcontrolledshippinglevel2inspectionsorotherworknecessarytoensureproductquality.Thiscompanyperformsdirectlyundertheresponsibilityofthesupplier.LineAccumulationsLineaccumulationsaredefinedasunavoidablediscrepanciesorsinglecasesofcommoditieswhereonlyinitialresponseisneeded.ThesePRRswillbeissuedonamonthlybasisperpartorpartgroup.,DefinitionsaddedtoGP-5,QualityPerformanceReportsMonthly6panelchartsthatgraphicallydisplaythedatacontainedinGQTS.Chartsdisplaythefollowing:MajorDisruptions(Spills,Downtime,Stockouts)PRRsDiscrepantPartsPPMSourcingMetricsSupplierevaluationsystemthatrankseachsuppliermanufacturinglocationintermsofoverallqualityinoneofthreecategories:green,yelloworred.Therankingcriteriaarebasedonthehistoricalcommodityperformance.(ExampleEnhancedMetricBidList),ChangestoGP-5,DefinitionsaddedtoGP-5,ChangestoGP-5,PackagingPRRs(section4.2.2),PackagingPRRsarenowdefinedaspackagingissuesthatcausepart/specificationnonconformity,oreffectsalabilityofthepart.Examples:DamagedpartormaterialthatwasinadequatelysecuredinthecontainerContainerwasinadequatelysecuredinthecarriervehicleandcausedpart/materialdamageContainerdesignand/orfabricationwasinadequateandcausedpart/materialdamageContainerthathasbeendamagedbyimproperhandlingandcausedpart/materialdamageMixedpalletsbuiltincorrectlyandcausedpart/materialdamagePartsnotpackagedtospecificationforservice,ChangestoGP-5,LineAccumulationPRRs(section4.3),TheLineaccumulationPRRshouldbeenteredinthesystemonlyafterthefullimpactandthemonthlyquantityisavailabletotheissuer.Whenitisappropriatefortheplant,thePRRmaybeissuedwiththefirstoccurrenceofthediscrepantpart.Regularadjustmentsofthevolumewillthenbemadeduringthemonth.Forawarenesspurposes,theissuershouldindicatethepossibilityofadjustmentswhenissuingthePRR.,ChangestoGP-5,ProblemLocationandDirectRunIndicator(section4.3.2),IssuermustindicateonthePRRwheretheproblemwasfound.(Phasedropdownbox)IssuermustindicateonthePRRiftheissueaffectsDirectRunRate.(DirectRunRatecheckbox),ChangestoGP-5,QuantityChecked(section),The“1%or30pieces”requirementreplacedbythefollowingwording:“ThequantitycheckedMUSTbeofastatisticallysignificantsizetorepresentthepercentagedefectivewithinthebatch.”,ChangestoGP-5,QuantitiesforLabelIssues(section),Forpartsshippedinbulksuchasfasteners,labels,etc.(thatarereceivedinlargequantitiesatmanufacturinglocations)mislabelproblemswillbecountedusingthefollowingescalationprocess.,Firstlabelingoffense(ataparticularDunslocation,inlast15months)Issuercountsonlyonequantitydiscrepantagainstthesupplier(Quantitynonconformingandestimatedquantitynonconforming=1)Secondoffense(ataparticularDunslocation,inlast15months)Issuercountsonlyonequantitydiscrepantagainstthesupplier(Quantitynonconformingandestimatedquantitynonconforming=1)ThesupplierwillalsobeplacedonControlledShippingLevel1.Thirdoffense(ataparticularDunslocation,inlast15months)Issuercountsallpartsagainstthesupplier.ThesupplierwillalsobeplacedonControlledShippingLevel2.,ChangestoGP-5,QuantitiesforLabelIssues(example-section8.4),APRRiswrittentoasupplierformislabelingapalletoftenboxesofscrews,eachboxcontaining1,000screws.Ifthisisthesuppliersfirstlabelingoffense:QuantityChecked:1000QuantityNonconforming:1QuantitySuspect:1000Est.QuantityNonconforming:1Ifthisisthesupplierssecondlabelingoffense:QuantityChecked:1000QuantityNonconforming:1QuantitySuspect:1000Est.QuantityNonconforming:1Ifthisisthesuppliersthirdlabelingoffense:QuantityChecked:1000QuantityNonconforming:1000QuantitySuspect:1000Est.QuantityNonconforming:1000,ChangestoGP-5,PRRClosure(section4.3.8),APRRisconsideredclosedafterthecustomerhasmovedthePRRfroman“Openor“Rejected”statustoanApprovedstatus.AnewstatusfieldisbeingaddedtoGQTS.,ChangestoGP-5,TimelinessofFinalResponse(section4.4.5),Supplierswillbemeasuredonthetimelinessoftheirfinalresponse.ThefollowingtimestampswillbecapturedinthedatabaseonlyImplementeddateApproveddateGMwillusethetimestampstocalculatethefollowingmetrics:TimetoImplementation(Implementationdate-Issuedate)TimetoClosure(ApprovedDate-Issuedate),ChangestoGP-5,GeneralUpdates,NewBusinessHoldaddedtoprocedure(section6.0)Issuesthataffectmultipleplantscountedasonlyonemajordisruption,PRRSystemChangesinGQTS,PRRSystemChangesinGQTS,ThiswillautomaticallyclassifythePRRRecordasboth“ProblemIdentified”and“Implemented”.,SecondaryNonconformanceissetas“LineAccumulation-OnlyInitialResponseRequired”SupplierhasenteredonlytheInitialresponseInStep1:InitialResponse,theConformingMaterialDatefieldissettothefirstdayofthemonthfollowingthecurrentmonth.Thisfieldissettothisdefaultvalueevenifthesupplieruserhadpreviouslyinputadatetothisfield.InStep3:ProblemIdentificationandActionPlan,thefollowingfieldswillbeset(iftheuserenteredavalueforoneofthesefields,theuserenteredvaluewillnotbechanged):RootCausedroplistfieldtothevalueOther.CorrectiveActionImplementationDatefieldtocurrentsystemdate.DateChangestoFMEAwillbeCompletefieldtocurrentsystemdate.DateChangestoProcessControlPlanwillbeCompletefieldtocurrentsystemdate.InStep4:ImplementationProcess,text“NotRequired”willbeplacedintheInstitutionalizedtextarea.,LineAccumulationPRRs,PRRSystemChangesinGQTS,Selectacategory,Phaseboxwillnolongerdefaultto“Production”Defaultwillbe“SelectaCategory”Usermustmakeaselectionthatrepresentswheretheproblemwasfound.,PRRSystemChangesinGQTS,CustomerResponseaddedasStep5onSupplierResponsepage.-RadiobuttonaddedforStatus-DefaultvalueisOpen-FieldcanbeupdatedatanytimebyaGMuserIDwithPRRupda