实用英语口语(国际商务礼仪之问候和介绍)PPT课件

.,1,国际商务礼仪,.,2,FormalandInformalVerbalGreetings(详见讲义)Non-VerbalGreetingsShakinghands,kissingandbowing1.Dontkisssomeoneyoudontknowwell.2.Takeintoconsiderationtheoccasionandthesetting.Inthecontextofbusinessmeetingsthataresocialinnature(banquetsandconventions):acceptablePurebusinesssettings(conferencerooms):handshakeAvoidkissingupordowntheranks.,国际商务礼仪之Greetings,.,3,国际商务礼仪之greetings,Hand-Shakinganexpressionofmutualtrustandrespect,andawaytosendgreetingsinbusinesssituation.Thegoodtimetoshakehandsshouldbe:WhenyouareintroducedtoothersandwhenyousaygoodbyetoothersWhenthevisitorcomesintoyourroomorofficewhenyougotomeetyourclientwhenotherssendyourgiftswhenyougotoattendthereceptionsorpartiesandwhenyoutakeleave,.,4,国际商务礼仪之Greetings,Otherhand-shakingcodes:Yourhandshakeshouldberelaxedbutfirm(neverlimp).Yourshouldlookattheotherpersonintheeyes,smilesandgivecordialgreetings.Donotholdontotheotherpersonshandorpumphisorherarm.Ifsomeoneseemstobackoff,donotforceahandshake.,.,5,国际商务礼仪之Introduction,GuidelinesforintroductionThreebasicrulesinsocialintroductions:1.Amanisalwaysintroducedtoawoman.2.Ayoungpersonisalwaysintroducedtoanolderperson.3.Alessimportantpersonisalwaysintroducedtoamoreimportantperson.Basicrulesinbusinessintroductions:Peopleareintroducedaccordingtotheirbusinessrank.DonotusefirstnamesinbusinessintroductionWhileintroducing,youcanalsomentionwhattheydoorsomethingaboutthem.,.,6,国际商务礼仪之Introduction,TheResponsetotheIntroductionStandup.Approachandlookattheotherpersonwithasmiletoshowrespect.3.Shakehands.4.Greettheotherpartybyrepeatingtheotherpartysname.5.Saygoodbyewhenyoufinishyourconversation.,.,7,生活通之“初次见面”,Itspolitetointroduceyourselffirst.Youcanasksomebodysname,homecountry,hometown,etc.,butyoushouldnotaskquestionsaboutage,livinghabits,addressandphonenumbers,whentalkingtosomeoneofoppositesex.Therearesomequestionsyoushouldneverask:apersonssalary,property,financialsituationsandsocialsecuritynumber.,.,8,生活通之“初次见面”,Ifyouwanttoknow