商务英语写作 备忘录复习课程.ppt

Memorandums,Whatisamemo?Itisaformatofinternalcommunication,whichcancommunicateinformation,explainnewprocedures,announcechanges,makerequests,confirmresults,orofferadvice.,Howtowriteabusinessmemo,内容简短：备忘录市商务书面沟通中最简短的形式之一，具备快速阅读的特征。信息具体：如果要用备忘录告诉同事们有个会议或活动，就把具体的日期时间告诉他们。内容有组织：便于读者呢个迅速找到需要的信息。不管是直接还是委婉，内容都要有组织，不要让对方浪费时间思考你是什么意思。,Theformatofamemo,汉语的“备忘录”来自英语的memorandum，实际应用中通常使用其缩写形式memo，作标题时一定要大写首字母，或者四个字母都大写。备忘录由名称(title)，标题区(heading)和正文(body)三部分组成。其中标题区包括四部分内容：备忘录的撰写人，收件人，发送日期及主题。,备忘录的基本格式如下（排列格式多为齐头式）：MemoTo:写出全名，有时可以加上职位From:写出全名，有时可以加上职位Date:写出完整日期，月份可以采用缩写Subject:主题简短，明确，具体Message:直接写出重点，用一到两个句子把主要的信息写出来。可以只有一个句子，也可以有好几个段落。,Re:NewYearPartySubject:AutumnTradingFairSubj.:ChristmasCelebrationSUBJECT:BeefitsCoordinatorSuggestsPingguOuting,Memo,Changesoftheorder,To:,Subject:,From:,Changegoodsdetailsofthismorningsorder(Ms.SanchezfromRoyaleEngineering)Send3unitsofmodel1380and4unitsofmodel1935bysea.Theydonnotneedinsuranceandwewillpayforseatransport.,Date:,24November,2013,DispatchDepartment,BrianDavison,如果你选择使用标题形式写出“事由”，要注意用词应当概括性强、言简意赅。“事由”是备忘录的“题眼”，作用在于突出备忘录的写作目的或其主要内容，使收件人迅速识别备忘录的主要意图，判断应由哪个业务部门处理、与自己是否有关系。事由一项等于备忘录的标题；换句话说，备忘录的主旨应当体现在事由的表述之中。请比较以下同一个会议纪录的六种事由标题，,MinutesofthemeetingoftheSecondBoardofDirectorsMinutesoftheMeetingoftheSecondBoardofDirectorsMinutesoftheSecondMeetingoftheBoardofDirectorsMinutesoftheSecondMeeting:BoardofDirectorsBoardofDirectors:MinutesoftheSecondMeetingBoardofDirectors:MeetingMinutes,October23,2007,Practice1,YourcompanysSalesDirectorisvisitingyounextThursdaymorning.Writeamemotoyourassistant,Kerstin:Tellingheraboutthevisit;Explainingthereasonforthevisit;SayingwhatinformationtheSalesDirectorwillneedontheday.Writeabout30-40words.,Memo,AboutthevisitofSalesDirector,To:,Subject:,From:,Date:,5thMarch,2013,MsKerstin,StephenChan,ManagingDirector,OurcompanysSalesDirector,Mr.Johnson,isvisitingourbranchnextThursdaymorningtocheckthesalespictureofourregion.Pleasepreparethesalesfiguresofallourproductlinesforhisinspection.Thanks!,Practice2,YouareamanagerandgoingtospendholidaysinHawaiiinJune.Suddenlyyoureceivedaletterfromanimportantcustomer,Mr.EltonDeland,whowillarriveon25thJuneanddiscusstheclaim.YouhavetodelaythetriptillJuly.WriteamemotoMs.AnneFranks,yoursecretary:ExplainwhyyoupostponeyourtripMentionthedatewhenMr.EltonDelandwillarriveAskhertoarrangeyourmeeting.,Memo,To:,Subject:,From:,Date:,22September,2013,AnneFranks,WuShan,Tripdelay,IhavetodelaymytriptoHawaiitillJuly,asMr.EltonDelandwillarriveinLondonon25thJuneanddiscusstheclaimfacetoface.Pleasearrangeourmeetingon26thJune.,TypesofMemos,1.InstructionMemo(指示性备忘录)Style:simpleanddirect.Content:1)INTRODUCTION,2)DETAILS3)RESPONSEORACTIONTOBETAKEN4)CONCLUSION,Example,To:AllStaffFrom:AllenSmith,AdministrativeOfficerDate:May12,2006Subject:OperatingInstructionsforNewCopyingMachineANewphotocopierhasbeeninstalledinthegeneraloffice.Allstaffiswelcometouseit.(introduction),Toensurethecopierssurvival,itisimportanttokeepthefollowingproceduresinmind.(details)Usethemachinefornolongerthan30minutesatatime.Afteruse,allowthemachinetocoolforatleast5minutes.Makesuretheswitchisturnedoffafteruse.Pleasespeaktomeifyouhaveanyquestionsaboutthemachine.(response),上级致下级MemosfromtheManagement,例1推迟圣诞晚会备忘录(PostponingthestaffChristmasparty)TO:AllStaffFROM:ManagementDATE:November9,2007SUBJECT:STAFFCHRISTMASPARTY,Itsthattimeofyearagain.Asyouallknow,Christmasisourbusiestseasonoftheyear.EveryyearitisastruggleformanagementandsupervisorstofindthetimeandenergytoorganizeastaffChristmasparty.Thisyear,wehavedecidedtopostponetheChristmaspartyuntilafterourbusyseason.PartyDetails:Date:ThirdSaturdayinJanuaryTheme:CelebrationFood:Turkey,Christmaspudding,smokedsalmonSpecialevents:KaraokeandbellydancingWeapologizethatthecelebrationwillhavetowaituntilthenewyear,butweguaranteethatitwillbeworththewait.Anyoneinterestedinvolunteeringtohelpoutwiththe