电大毕业论文_大型超市仓储及物流管理（university graduation thesis _ large supermarket warehousing and logistics management）

电大毕业论文_大型超市仓储及物流管理（UNIVERSITYGRADUATIONTHESIS_LARGESUPERMARKETWAREHOUSINGANDLOGISTICSMANAGEMENT）SHANGHAITVUNIVERSITYGRADUATIONPROJECTTHESIS,HOMEWORKGRADUATIONPROJECTTHESIS,HOMEWORKTITLETHECHARACTERISTICS,METHODSANDENLIGHTENMENTOFWAREHOUSEMANAGEMENTINJINJIASUPERMARKETJIADINGBRANCHSCHOOLSTATION,POINTJIADINGGRADEANDSPECIALTY03LOGISTICSMANAGEMENTEDUCATIONALLEVELJUNIORCOLLEGESTUDENTNAMESTUDENTNUMBERTUTORCOMPLETIONDATE2006525CATALOGABSTRACT,1THETEXT2FIRST,THEWAREHOUSINGCHARACTERISTICSOFJINJIAJIADINGSTORE31THETECHNICALCHARACTERISTICSOFLOGISTICSWAREHOUSINGINJINJIAJIADINGSTORE3TWOTHECHARACTERISTICSOFJINJIASJIADINGSTOREINMANAGEMENT4TWOTHEWAREHOUSEMANAGEMENTMETHODOFJINJIAJIADINGSTORE1SEVERALLOGISTICSDISTRIBUTIONMODESADOPTEDBYJINJIASUPERMARKETTWOTHEBASICPROCESSOFRECEIVINGOPERATIONINJINJIASUPERMARKETTHREETHEBASICPROCESSOFWAREHOUSEMANAGEMENTINJINJIASUPERMARKETTHREETHEENLIGHTENMENTOFWAREHOUSEMANAGEMENTOFJINJIASUPERMARKETJIADING1TOFORMULATETHERECEIVINGOPERATIONSYSTEM,STANDARDIZETHEPROCESSOFRECEIVINGOPERATIONS,ANDSTRENGTHENTHEMANAGEMENTOFRECEIVINGGOODSTWOPAYATTENTIONTOTHEMANAGEMENTOFALLLINKSINWAREHOUSINGTHREEIMPROVETHEEFFICIENCYOFRECEIVINGGOODSBYMEANSOFCOMMUNICATIONANDCOORDINATIONFOURSTRENGTHENTHECONSTRUCTIONOFWAREHOUSINGSYSTEMFIVETRYEVERYMEANSTOAROUSETHEENTHUSIASMOFEMPLOYEESREFERENCES10THANKYOU10THECHARACTERISTICS,METHODSANDENLIGHTENMENTOFWAREHOUSEMANAGEMENTINJINJIASUPERMARKETJIADINGSYNOPSISBASEDONTHELARGEFOREIGNRETAILGIANTJINJIASUPERMARKETJIADINGBRANCHCASESTUDY,ANALYSISOFTHEBASICFEATURESANDTHECURRENTSITUATIONOFTHEDEVELOPMENTOFMODERNLOGISTICSANDWAREHOUSINGSUPERMARKETSINTHERETAILSECTOR,ACCORDINGTOTHEDETAILEDDATAANDFULLFIELDINVESTIGATION,DISCUSSESTHECHARACTERISTICSOFLARGESUPERMARKETWAREHOUSEMANAGEMENT,ANDSTARTINGFROMTHEAUTHORSPOINTOFVIEW,OBJECTIVEDESCRIBETHEADVANTAGESANDDISADVANTAGES,ACOMPLETEDESCRIPTIONOFTHESUPERMARKETRECEIPTJINJIAPROCESS,SEVERALLOGISTICSDISTRIBUTIONMODE,THESTORAGESYSTEMANDSTORAGEMANAGEMENTPROCESSESACCORDINGTOTHISARTICLE,READERSCANHAVEADEEPERANDMOREDETAILEDUNDERSTANDINGOFTHELOGISTICSANDWAREHOUSINGOFLARGEANDFASTCIRCULATIONBUSINESSESINTHEEND,THEAUTHORPUTSFORWARDHISOWNIDEASANDSUGGESTIONSFROMFIVEASPECTSOFRECEIVINGOPERATION,PROCESSMANAGEMENT,COMMUNICATIONSYSTEM,SYSTEMCONSTRUCTION,HUMANRESOURCESANDSOONALARGESUPERMARKETINTHEHISTORYOFDEVELOPMENTOFCHINAISSTILLVERYSHORT,BUTHASSHOWNSTRONGVITALITYANDMOMENTUMOFDEVELOPMENT,INLARGESUPERMARKETCOMMERCIALACADEMICFIELDSAREOFTENLIMITEDINECONOMICTHEORYORBUSINESSDEVELOPMENTLEVEL,THEINVESTIGATIONANDSTUDYOFSPECIFICMANAGEMENT,LOCALMANAGEMENTISFEW,THEHIGHLIGHTOFTHEPAPERLIESINFROMTHESTARTTOUNDERSTANDTHELOCALMANAGEMENTOFLARGESUPERMARKET,VERYPRACTICAL,BOTHREADABILITYANDOPERABILITYARESTRONGPARTOFTHELENGTHOFTHEARTICLEISEVENANEWMANAGEMENTSYSTEMFORCHINESETRADITIONALANDSTATEOWNEDBUSINESS,HOPINGTOPROVIDESOMEREFERENCEANDINSPIRATIONFORTHEWAREHOUSINGANDLOGISTICSDEVELOPMENTOFCHINASRETAILINDUSTRYKEYWORDSJIADINGJINJIA,WAREHOUSINGOPERATIONS,RECEIVINGOPERATIONS,DISTRIBUTIONTHECHARACTERISTICS,METHODSANDENLIGHTENMENTOFWAREHOUSEMANAGEMENTINJINJIASUPERMARKETJIADINGBRIEFINTRODUCTIONOFJINJIASUPERMARKETJIADINGSTOREIN1961,THEFIRSTGOLDKASTOREWASBORNINFRANCEITWASTHEFIRSTTIMETOINTEGRATE“THREECHOICES“,“CHEAP“AND“SERVICE“INTHEMANAGEMENT,THUS,JINJIABECAMEONEOFTHEPIONEERSOFWORLDSUPERMARKETMANAGEMENTATPRESENT,ASONEOFTHEWORLDFAMOUSLARGESCALESUPERMARKETOPERATORS,JINJIAHASBECOMEANANNUALTURNOVEROF28BILLION100MILLIONEUROS,HAS241LARGESUPERMARKETSIN14COUNTRIESINTHEWORLD,548SUPERMARKETS,600CASESOFHOMESTORES,EMPLOYSMORETHAN135000PEOPLE,ISONEOFTHEMAJORMULTINATIONALBUSINESSGROUPINFRANCE,ISONEOFTHEWORLDSTOP500ENTERPRISES2005“FORTUNE500“WASRANKED121,RANKEDSEVENTHINTHERETAILINDUSTRYCHINAISAMARKETWITHGREATPOTENTIALINASIA,AFTERTHETHAILAND,JINJIAPREFERREDSHANGHAI,CHINAZHONGYUANSTOREINSHANGHAI,YANGPUOFFICIALLYOPENEDINJULY18,1999ITCOVERSANAREAOF20000SQUAREMETERS,WITHACONSTRUCTIONAREAOF15000SQUAREMETERSANDABUSINESSAREAOF8000SQUAREMETERSITWASTHEFIRSTBIGSUPERMARKETINCHINA,ANDITWASALSOTHE209THSTOREINTHEWORLDFOLLOWINGTHESHANGHAIYANGPU,CHANGYANGSHOP,SUZHOUSHOP,WUXISHOP,HANGZHOUSHOP,BEIJINGSHOP,CHENGDUSHOP,MINHANGSHOP,TIANJINSHOP,JIADINGSHOP,NANJINGSHOP,NINGBOSTOREOPENED,NOWHASATOTALOF13HYPERMARKETSTHEJIADINGSTOREWASFOUNDEDINJUNE28,2004JINJIA1ATOTALOF4STORESINSHANGHAI,LOCATEDINYANGPUDISTRICT,MINHANGANDJIADING2,12CONCENTRATIONRELATIVETOTHESTORELOCATION,ANDFOURSTORESTHECENTERPOSITIONISJUSTTHELOGISTICSAREAINTHENORTHWESTOFSHANGHAI,HASAGEOGRAPHICALADVANTAGEINTHELOGISTICSCHANNEL3THETYPESOFGOODSIN4STORESAREBASICALLYTHESAME,ANDTHESUPPLIERSARETHESAME4THEORDEROFEACHSTOREISDIRECTLYSENTTOTHESUPPLIER,ANDTHESUPPLIERDECIDESTHEDISTRIBUTIONMETHODAFTERCOLLECTING5THEVASTMAJORITYOFSUPPLIERSARELOCALSUPPLIERS,30SUPPLIERSHAVEMATUREOWNDISTRIBUTIONSYSTEM,ANDTHERESTOFSUPPLIERSRELYONTHETHIRDPARTYLOGISTICSDISTRIBUTIONUNDERTHEABOVEBACKGROUND,THEAUTHORBELIEVESTHATLEARNINGANDABSORBINGFOREIGNLARGERETAILMANAGEMENTEXPERIENCE,HASAPRACTICALSIGNIFICANCETOTHEDEVELOPMENTOFCHINESELOCALRETAILINDUSTRY,ESPECIALLYINCONJUNCTIONWITHTHEIRPRACTICEOFFRENCHJINJIASUPERMARKETWAREHOUSELOGISTICSMANAGEMENT,THECASEDISCUSSION,LARGESTORESOFLOGISTICSWAREHOUSINGMANAGEMENTOFTHEROADFIRST,THESTORAGECHARACTERISTICSOFJINJIAJIADINGSTORE1THECHARACTERISTICSOFLOGISTICSANDWAREHOUSINGOFJINJIAJIADINGSTOREAREASFOLLOWSMULTITOMULTINETWORKSTRUCTURE,QUICKTURNOVERANDMISCELLANEOUSGOODS1,MANYTOMANYNETWORKSTRUCTUREBUSINESSMODELDETERMINESTHELOGISTICSMODE,AHYPERMARKETHASNEARLY30THOUSANDKINDSOFGOODSSHELVES,NEARLYTHOUSANDSOFSUPPLIERS,ANDCHAINSTORESANDFARANDWIDERANGEOFDISTRIBUTION,LARGENUMBER,WHICHMEANSTHEREISDEMANDFOLLOWINGLOGISTICS1,WITHANADEQUATESUPPLYOFGOODSTOTHESUPPLIERTOSTOREALLTHETIME2,THESAMESTORESTOALLRELEVANTSUPPLIERSTIMELYSENDORDERINFORMATIONANDACCEPTTHEGOODSTHEREISANEXTREMELYCOMPLEXNETWORKLOGISTICSRELATIONSHIPBETWEENTHOUSANDSOFSUPPLIERSANDHUNDREDSOFHYPERMARKETSTAKINGJINJIAJIADINGSTOREASANEXAMPLE,ACCORDINGTOTHEEXACTFIGURES,THENUMBEROFCOMMODITIESSOLDONTHENORMALSHELVESOFJINJIAJIADINGSTOREISNEARLY32000,ANDTHENUMBEROFDIRECTSUPPLIERSIS1950,ANDTHEAVERAGEDELIVERYTIMESPERSUPPLIERIS23TIMESINADDITIONTOTHEJIADINGSTORE,THE1950SUPPLIERSWILLALSOSUPPLYNEARLY80LARGESUPERMARKETSANDHUNDREDSOFSMALLANDMEDIUMSIZEDSUPERMARKETS,INCLUDINGTHREEOTHERSUPERMARKETSINSHANGHAI2,QUICKTURNOVERBECAUSEOFTHELARGERETAILSTORESTOFASTFOODANDDAILYCONSUMERGOODS,THEINEVITABLEEXISTENCEOFSHELFLIFEATTHESAMETIME,SUPERMARKETSALSOHASAFASTIMPLEMENTATIONOFSALESTOMAINTAINANDIMPROVECASHFLOWNEEDS,TAKEINVENTORYASLOWASPOSSIBLE,SOTHEINEVITABLEREQUIREMENTOFRAPIDTURNOVER,INORDERTOREDUCEINVENTORYCOST,IMPROVETHEEFFICIENCYOFWAREHOUSINGANDACTUALSTORAGESALESCANDIRECTLYEXTENDTHEADVANCEPAYMENTTOSUPPLIERCREDITPERIOD,IMPROVETHESUPPLIERSOCCUPANCYRATE,ANDTHENUMBEROFTHEUSEOFFUNDSFORINVESTMENTANDEXPANSIONIN2005,THEREHAVEBEENNEXTMALL,TRUSTMART,SAMANDANUMBEROFFOREIGNFUNDEDENTERPRISES,BANKRUPTCYANDLIQUIDATIONOFTHECLOSEDSHOP,ITISUNABLETOREALIZETHERAPIDTURNOVER,LEADINGTOFUNDINGSTRANDBREAKS,BUSINESSCANNOTOPERATENORMALLYCLOSEDINTHERAPIDTURNOVER,THANKSTOITSRAPIDANDSENSITIVEBUSINESSIDEASANDEFFECTIVEMANAGEMENTOFCASHFLOW,JINJIAJIADINGSTOREMAINTAINEDAGOODDEVELOPMENTTREND,TOSETUPSHOP,CASHFLOWQUARTERAVERAGEGROWTHRATEOF1753,MISCELLANEOUSTYPESOFGOODSFACINGTENSOFTHOUSANDSOFCOMMODITIES,HOWTOACHIEVERAPIDIDENTIFICATION,INSPECTIONHOWTOCLASSIFYANDSTORETHEMHOWTOREDUCETHEBACKLOGHOWTOORGANIZETHECOLLECTION,RETREATANDEXCHANGEPROCESSHOWTODEALWITHBADSTOCKHOWTOENSURETHESMOOTHANDTIMELYDELIVERYOFGOODSONSHELVESTHISISTHEMOSTREALISTICCHALLENGEFORLOGISTICSANDWAREHOUSINGOFHYPERMARKETSTWOTHECHARACTERISTICSOFJINJIASJIADINGSTOREARESHOWNINMANAGEMENT1,HIGHEREFFICIENCYOFRECEIVINGGOODSFROMTHESUPPLIERPERSPECTIVE,EACHORDERBETTER,WEEKLYDELIVERYTIMESLESS,ITCANREDUCETHECOSTOFDISTRIBUTION,WHICHISCONSISTENTWITHTHERECEIVINGEFFICIENCYOFTHESUPERMARKETTOIMPROVEDEMANDBUTFROMTHEBUSINESSPOINTOFVIEW,EACHORDERLESS,WEEKLYDELIVERYTIMESBETTER,THISCANINCREASETHETURNOVERRATEOFTHEGOODS,REDUCEINVENTORYANDTOIMPROVECASHFLOW,REDUCETHESINGLERECEIVINGOPERATIONTIMEANDRECEIVINGERRORRATEISALSOUSEFULAPAIROFTWINCONTRADICTIONSBETWEENTHEINEXTRICABLYINVOLVED,WHOSEEMSTOCONVINCEANYONE,WHOCANNOTSOLVESO,THEFOLLOWINGPROBLEMOCCURREDISNOTSTRANGE,ISASUPPLIEROFSMALLORDERSRECEIVEDIFTHEREISNOLOWCOSTDISTRIBUTIONSOLUTIONS,OFTENTAKERATHERSTOPSTHEGOODSWAY,THISWILLCAUSECERTAINEFFECTSOFTURNOVERANDVACANCYOFSUPERMARKETSHELVES,CUSTOMERSATISFACTIONTWOISCONNECTEDTOASMALLORDERONESUPPLIERDELIVERY,SOSUPERMARKETRECEIPTQUEUINGCROWDED,RECEIVINGEFFICIENCYANDORGANIZATIONBECOMESVERYDIFFICULT,CAUSINGCONFUSIONINMANAGEMENTANDALOTOFLOSSOFGOODSJINJIAJIADINGSHOPTOSOLVETHEABOVEPROBLEM,FORMULATEDTHEFOLLOWINGSYSTEM1LARGEORDERSVERIFICATIONSYSTEM,WHICHISMORETHAN10000YUANORMOREORDERSMUSTBESIGNEDBYTHEMANAGER2OUTSIDETHEWAREHOUSESYSTEM,LEASEDNINTHGRANARYWAREHOUSEFORSTORINGLARGEQUANTITIES,ANDAVOIDTHENORMALSMALLORDERSFORRESOURCESLEADSTOCLOSEHARDGOODS3ORDERINGREGULARITYEACHSUPPLIERSETSUPASPECIALORDERCYCLETOFACILITATEBOTHSIDESTOARRANGEREASONABLEORDERQUANTITYANDINVENTORY2,THECOMMUNICATIONLINKISMORESMOOTHALTHOUGHTHEREISASETOFCOMMUNICATIONSYSTEM,BUTTHEREISSTILLTHEIMPLEMENTATIONOFTHEIMPLEMENTATIONOFTHEPROBLEMANDCOMMUNICATION,THEREAREMANYRISKPREVENTIONANDCONTROLOFBLINDSPOTSSUCHASJINJIASUPERMARKETOFTENORGANIZEDCOMMERCIALPROMOTIONS,DUMPINGISTHEEFFECTIVEWAYTOATTRACTTRAFFIC,WHICHREQUIRESAONETIMEORDERINTOALARGENUMBEROFPROMOTIONALMERCHANDISEINVENTORY,WILLBRINGGREATPRESSURETOSTORAGEANDDELIVERYALTHOUGHTHERECEIPTBYAPPOINTMENTFORMTOCONTROLTHERECEIPTNUMBER,CANALSOBETOIMPROVETHERECEIVINGEFFICIENCYOFTHESTAFFTHROUGHTRAINING,BUTTHEQUANTITYOFGOODSRECEIPTFOREACHORDERISNOTCHECKEDANDCONTAINSPROVISIONS,SOOFTENCAUSEDALARGEORDERISEXPECTEDTOOCCUPYALOTOFRECEIVINGRESOURCES,ANDEVENAFFECTTHENORMALOPERATIONOFTHERECEIVINGAREA,ANDLEADTOTHEWAREHOUSEEXPLOSION,THISTHEGOODSQUICKLYADDEDGOODSISFATALTHELOGISTICSANDDELIVERYORGANIZATIONANDWAREHOUSEMANAGEMENTAREBELONGTODIFFERENTDEPARTMENTS,THEREMUSTBEMUTUALWRANGLINGANDMISCOMMUNICATION,HOWITISESPECIALLYIMPORTANTTOESTABLISHAMECHANISMOFCOORDINATIONANDSUPERVISIONJINJIASUPERMARKETWITHTHEFINANCIALSYSTEMANDTHEDIRECTORISRESPONSIBLEFORDAILYBUSINESSMEETINGSTOSOLVETHEABOVEPROBLEMS,THECHIEFFINANCIALOFFICERDIRECTLYRESPON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YADOPTINGCOMPLETE,SCIENTIFICANDREASONABLETOENSURETHEMAJORITYOFORDERS,BUTALSOFORTHEARTIFICIALHELPADJUSTTHEORDERLEFTTHEROOMAFTERALL,COMPUTERPROGRAMISNOTAPANACEA,THEDEVIATIONISNORMAL,BUTMUSTBECORRECTEDMORETHANJUSTASIMPLEOFJINJIASUPERMARKETTHEWHOLELOGISTICSPROCESSINCLUDESANINTRODUCTION,FROMTHESUPPLIERTOTHECONSUMERGOODSCIRCULATIONROUTECANBESEEN,JINJIASUPERMARKETBASICALLYALREADYHAVEAMATURELOGISTICSCONTROLSYSTEMFORTHEREALIZATIONOFSERVICECOMMODITYCIRCULATIONQUICKLY,BUTFURTHERDETAILS,THEREARESTILLMANYPLACESTHEREARELOOPHOLESANDSHORTCOMINGS,ESPECIALLYFROMTHEANALYSISOFTHECOSTANDEFFICIENCYLEVEL,WHICHHASMANYPLACESWORTHOFDOMESTICRETAILENTERPRISESFORREFERENCE,BUTTHEREAREALSOMANYPLACESSTILLCANBEIMPROVEDTHREEENLIGHTENMENTFROMWAREHOUSEMANAGEMENTOFJINJIASUPERMARKETJIADING1TOFORMULATETHERECEIVINGOPERATIONSYSTEM,STANDARDIZETHEPROCESSOFRECEIVINGOPERATIONS,ANDSTRENGTHENTHEMANAGEMENTOFRECEIVINGGOODSTHESPECIALSETTINGOFARECEIVINGTEAMCANMAKETHERECEIVINGOPERATIONMOREPROFESSIONAL,IMPROVETHEEFFICIENCYOFRECEIVINGGOODS,ANDREDUCETHEERRORRATETHEJINJIASUPERMARKETRECEIPTDEPARTMENTISINDEPENDENTOFOTHERBUSINESSDEPARTMENTS,ANDHASASETOFINDEPENDENTANDTEAMMANAGEMENTSYSTEM,CANMAKETHEOPERATIONANDDEVELOPMENTOFTHERECEIVINGPROCESSMOREPROFESSIONAL,BECAUSETHEWORKFOCUSEDONTHERECEIVINGORGANIZATION,PERSONNELTRAININGISEASYCOMPAREDWITHTHETRADITIONALBUSINESSENTERPRISEDELIVERYANDWAREHOUSING,DELIVERYANDCOMMERCIALCONFUSED,GREATLYREDUCINGTHELOSSOFPOTENTIALRISK,OFCOURSE,PERSONNELCOSTSWILLINCREASE,BUTTHEBENEFITSAREWORTHMORETHANTHERISKANDREDUCETHEBSPECIALIZED,METICULOUSDIVISIONOFLABORANDTHEESTABLISHMENTOFVARIOUSSYSTEMSCANIMPROVETHEEFFICIENCYOFTHEWHOLEINTERNALCIRCULATIONDUETOTHECLEARDIVISIONOFLABOR,THERESPONSIBILITYISALSOCLEAR,THEPROBLEMISEASYTOFINDLOOPHOLESFOREXAMPLE,THESHELFLIFEPROBLEM,FOUNDTHATTHEPROBLEMOFGOODSWERERECEIVEDINTOTHEWAREHOUSE,ACCORDINGTOTHEORDERNUMBER,YOUCANEASILYFINDOUTWHATISTHEOPERATIONOFANEMPLOYEETHEREARESTRICTRULES,PROCEDURESFOREACHJOB,SUCHASRECEIVINGPROCEDURES,BACKORDEROPERATIONPROCESS,DELIVERYPLANANDSCHEDULING,RECEIVEDORDERENTRYSYSTEM,RETURNOPERATIONREGULATIONS,THEREGISTRATIONPROVISIONSDESTROYEDOPERATIONCBUSINESSSEGMENTS,REGARDLESSOFRECEIPT,FOCUSONORDERSANDSALESBECAUSETHEBUSINESSSECTORISDIRECTLYRESPONSIBLEFORTHECUSTOMERANDDIRECTLYRESPONSIBLEFORTHESHELVES,ITCANEFFICIENTLYANDACCURATELYDELIVERTHEGOODSINTHEWAREHOUSETOTHESHELVESTOMEETTHENEEDSOFCUSTOMERSORDERSISSUEDBYTHEBUSINESSSECTOR,ISBOUNDBYTHEDEPARTMENTRESPONSIBLEFORTRACKINGTHESUPERVISIONEFFECTONTHERECEIVINGDEPARTMENT,TIMELYCOMMUNICATIONBETWEENTHETWOSIDESCANMAKEEACHOTHERMORESPECIALIZED,ANDQUICKLYSOLVETHEFOUNDPROBLEMSSUCHASTHEBUSINESSDEPARTMENTFOUNDASUPPLIEROFSOMEGOODSHAVEQUALITYPROBLEMS,CANBEINRECEIPTOFTHERELEVANTDEPARTMENTS,SUPPLIERSORGOODSAREPARTICULARLYSTRINGENTINSPECTIONANDASTHERECEIVINGDEPARTMENTFOUNDSUPPLIERSSENDGOODSORDERSANDSPECIFICATIONSORTHEQUANTITYDISCREPANCY,CANREMINDCOMMERCIALDEPARTMENTSTIMELYCHANGETHECOMPUTERSYSTEMERRORINFORMATIONDIVISIONOFLABORMAKESEACHOTHERMOREEFFICIENT,BUTTHECOSTOFCOMMUNICATIONINCREASES,IFCOMMUNICATI