酒店日常英语口语

1、实用文档 酒店日常英语口语 1 Welcome to our hotel! 欢迎光临(我们酒店). 2 Welcome, sir/madam! 欢迎光临. 3 Good morning/afternoon/evening. 早上/下午/晚上好! 4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好,总台/餐厅/康乐中心/总机(我能为您做些什么?) 5Blue Coast, May I help you? 您好,蓝色海岸(我能为您做些什么?) 6 May I have

2、your name/room number, please? 您可以告诉我您的姓名/房号吗? 7 One moment, please./just a moment/wait a moment! 请您稍候。 8 Thanks! 谢谢您! 9 My pleasure! 不用客气! 10 Sorry to keep you waiting. 对不起让您久等了. 11 Do you speak Chinese/English? 请问您讲中文/英文吗? 12 Do you have a reservation? 请问您有预订吗? 13Show me your passport or identific

3、ation, please. 请出示一下您的护照或证件。 14 How would you like to pay? In cash or by credit card? 您用什么方式付款，是用现金还是信用卡？ 15.Do you want to separate check? 你们是分开埋单吗？ 16 please show me your credit card. 请出示您的信用卡. 17 Please sign here. 请在这儿签字。 18 Here is your charge please. 这是找您的零钱。 19 This way, please. 这边请。 20 Follow

4、 me, please. 请跟我来。 21 After you, please. 您先请。 22 Hope you enjoy your stay! 希望您在这里过得愉快! 23 Hope you have a good trip! 祝您旅途愉快! 24 Good luck! 祝您好运！ 25 Have a nice day！ 祝您一天愉快！ 26 Here you are. 给您。 27 Sorry . 对不起。 28 Not at all. 没关系。 29 Of course. 当然可以。 30 Pardon? 请您再重复一遍,好吗? 31 No problem. 没问题。 32 Excu

5、se me. 对不起，打扰一下。 文案大全 实用文档 请别挂电话。 33 Hold on, please. ! 再见 34 Goodbye/Bye-bye! /洗手间在那边。 电梯 35 The lift/toilet is over there. 宴会厅在二楼。 36 Banquet Hall is on the second floor. 会议中心在马路对面。 37 The Conference Center is just a cross the street. 请问您有预定吗？ 38 Do you have a reservation? ? 请问您们是几位 39 How many pe

6、ople, please? ? 请问您需要哪种房间 40 What kind of room do you want? 41 A single/twin room/suite is￥1200 per day. 单间/标准间/套间每天是1200元。 42 Breakfast is included in the price. 早餐已包含在房费中。 43 The local call is free，please press * before. 市话是免费的，请先拨9。 44 Check out time is before 2:00pm. 退房时间是下午2点以前。 45 Do you need

7、a morning call? 请问您需要叫早服务吗？ 46 Check out, please? 请问是结账吗？ 47 please show me your room card and your receipt. 请出示您的房卡和收据。 48 Housekeeping, may I come in? (客房)服务员,我可以进来吗? 49 May I clean your room now? 我可以现在打扫房间吗? 50 This is a hair-dryer you need. 这是您需要的吹风机. 51 If you need any help, please redial (1111

8、) four ones. 如果您需要帮助,请拔1111。 52 Good nights! 晚安! 53 Heres your table. 这是您的座位。 54 What would you like to drink? 请问您喝点什么饮料？ 55 Small or large? 您需要大份还是小份？ 56 Anything else? 您还需要别的吗？ 57 Let me repeat your order, please. 我给您重复一下菜单吧。 58 Hope you enjoy your meal. 祝您用餐愉快！ 59 The total is￥38. 总消费是38元。 60 Ple

9、ase write the invoice payer. 请写一下您的发票付款单位。 61 Please keep your charge and invoice. 请收好您的零钱和发票。 62 Do you need a taxi? 请问您需要出租车吗？ 63 May I take your luggage, please? 我帮您拿行李好吗? 64 Where are you to going, please? 请问您要去哪里？ 65 Welcome to our hotel next time. 欢迎您再次光临我们的酒店。 文案大全实用文档 一，餐具: coffee pot 咖啡壶 co

10、ffee cup 咖啡杯 paper towel 纸巾 napkin 餐巾 table cloth 桌布 teapot 茶壶 tea set 茶具 tea tray 茶盘 caddy 茶罐 dish 碟 plate 盘 saucer 小碟子 rice bowl 饭碗 chopsticks 筷子 soup spoon 汤匙 knife 餐刀 cup 杯子 glass 玻璃杯 mug 马克杯 picnic lunch 便当 fruit plate 水果盘 toothpick 牙签 四，冷饮: beverages 饮料 soya-bean milk 豆浆 syrup of plum 酸梅汤 toma

11、to juice 番茄汁 橘子汁orange juice coconut milk 椰子汁 asparagus juice 芦荟汁 grapefruit juice 葡萄柚汁 vegetable juice 蔬菜汁 姜汁ginger ale 沙士sarsaparilla 汽水soft drink coco-cola(coke) 可口可乐 茶叶tea leaves black tea 红茶 ) (茉莉jasmine tea 香片 茶包tea bag 柠檬茶lemon tea 冬瓜茶white goup tea : 二，中餐熊掌 bears paw * of deer 鹿脯 beche-de-me

12、r; sea cucumber 海参 sea sturgeon 海鳝 salted jelly fish 海蜇皮 kelp, seaweed 海带abalone 鲍鱼 鱼翅 shark fin scallops 干贝 龙虾 lobster birds nest 燕窝 烤乳猪 roast suckling pig pigs knuckle 猪脚 boiled salted duck 盐水鸭preserved meat 腊肉 barbecued pork 叉烧 sausage 香肠 fried pork flakes 肉松 BAR-B-Q 烤肉meat diet 荤菜 素菜vegetables m

13、eat broth 肉羹local dish 地方菜 Cantonese cuisine 广东菜 客饭set meal 咖喱饭curry rice 炒饭fried rice 白饭plain rice 锅巴crispy rice 粥gruel, soft rice, porridge 打卤面noodles with gravy 阳春面plain noodle 砂锅casserole 火锅chafing dish, fire pot 肉包子meat bun 烧麦shao-mai 腐乳preserved bean curd 豆腐bean curd 豆豉fermented blank bean 酱瓜p

14、ickled cucumbers 皮蛋preserved egg 咸鸭蛋salted duck egg : 三，西餐与日本料理 menu 菜单 French cuisine 法国菜 todays special 今日特餐 chefs special 主厨特餐 buffet 自助餐 fast food 快餐 specialty 招牌菜 continental cuisine 欧式西餐 aperitif 饭前酒 点心 dim sum 炸薯条 French fires 烘马铃薯 baked potato 马铃薯泥 mashed potatoes 简蛋卷 omelette 布丁 pudding 甜点

15、pastries 泡菜 pickled vegetables kimchi 韩国泡菜 crab meat 蟹肉 prawn 明虾 conch 海螺 escargots 田螺 braised beef 炖牛肉 bacon 熏肉 poached egg 荷包蛋 煎一面荷包蛋 sunny side up 煎两面荷包蛋 over 煎蛋 fried egg 煎半熟蛋 over easy over hard 煎全熟蛋 scramble eggs 炒蛋 boiled egg 煮蛋 stone fire pot 石头火锅 日本竹筷 sashi 日本米酒 sake miso shiru 味噌汤 roast me

16、at 铁板烤肉 生鱼片 sashimi 奶油butter : 六，熟菜与调味品 string bean 四季豆 文案大全实用文档 honey 蜂蜜 chlorella 绿藻 soda water 苏打水 artificial color 人工色素 冰水 ice water 矿泉水 mineral water distilled water 蒸馏水 long-life milk 保久奶 condensed milk 炼乳; 炼奶 cocoa 可可 coffee mate 奶精 coffee 咖啡 iced coffee 冰咖啡 white coffee 牛奶咖啡 black coffee 纯咖啡

17、 阿华田 ovaltine chlorella yakult 养乐多 essence of chicken 鸡精 甜筒 ice-cream cone ; sundae 圣代新地 ice-cream 雪糕 soft ice-cream 窗淇淋 vanilla ice-cream 香草冰淇淋 ice candy 冰棒 milk-shake 奶昔 straw 吸管 七，糖与蜜饯: jerky 牛肉干 牛肉片dried beef slices 猪肉片dried pork slices 糖果confection 蜜饯glace fruit 果酱marmalade 柿饼dried persimmon 冬瓜

18、糖candied melon 红枣red jujube 黑枣black date 蜜枣glace date 桂圆干dried longan raisin 葡萄干 chewing gum 口香糖 nougat 牛乳糖 薄荷糖mint dried turnip 萝卜干 : 五，水果 凤梨 pineapple watermelon 西瓜 papaya 木瓜 betelnut 槟榔 chestnut 栗子 coconut 椰子 ponkan 碰柑 tangerine 橘子 mandarin orange 橘 sugar-cane 甘蔗 muskmelon 香瓜 shaddock 文旦 juice pe

19、ach 水蜜桃 pear 梨子 peach 桃子 杨桃 carambola cherry 樱桃 persimmon 柿子 apple 苹果 芒果 mango fig 无花果 water caltrop 菱角 almond 杏仁 plum 李子 honey-dew melon 哈密瓜 loquat 枇杷 olive 橄榄 rambutan 红毛丹 榴梿 durian 草莓 strawberry grape 葡萄 葡萄柚 grapefruit lichee 荔枝 龙眼 longan 莲雾 wax-apple guava 番石榴 banana 香蕉 八，牛排与酒: 早餐breakfast 午餐lun

20、ch pea 豌豆 green soy bean 毛豆 soybean sprout 黄豆芽 mung bean sprout 绿豆芽 bean sprout 豆芽 kale 甘蓝菜 ; 大白菜cabbage 包心菜 broccoli 花椰菜 mater convolvulus 空心菜 dried lily flower 金针菜 mustard leaf 芥菜 celery 芹菜 tarragon 蒿菜 甜菜 beetroot, beet 紫菜 agar-agar 生菜 lettuce 菠菜 spinach 韭菜 leek 香菜 caraway 发菜 hair-like seaweed 榨菜

21、preserved szechuan pickle salted vegetable 雪里红 lettuce 莴苣 asparagus 芦荟 bamboo shoot 竹笋 dried bamboo shoot 笋干 chives 韭黄 ternip 白萝卜 carrot 胡萝卜 荸荠 water chestnut 地瓜 ficus tikaua 菜瓜 long crooked squash 丝瓜 loofah pumpkin 南瓜 bitter gourd 苦瓜 cucumber 黄瓜 white gourd 冬瓜 小黄瓜 gherkin 山芋 yam taro 芋头 beancurd sh

22、eets 百叶 香菇 champignon button mushroom 草菇 needle mushroom 金针菇 文案大全实用文档 drop 水果糖 marshmallow 棉花糖 caramel 牛奶糖 peanut brittle 花生糖 castor sugar 细砂白糖granulated sugar 砂糖 sugar candy 冰糖 butter biscuit 奶酥 rice cake 年糕 moon cake 月饼green bean cake 绿豆糕 popcorn 爆米花 巧克力 chocolate marrons glaces 唐炒栗子 : 九，其他小吃 鸡肉 c

23、hicken 羊肉 mutton 馒头 steamed bread rice noodles 米粉 fried rice noodles 河粉 肠粉 steamed vermicelli roll 通心粉 macaroni bean thread 冬粉 bean curd with odor 臭豆腐 flour-rice noodle 面粉 instinct noodles 速食面 crust 面包皮 sandwich 三明治 toast 土司 spring roll 春卷 pancake 煎饼 fried dumpling 煎贴 元宵 rice glue ball 汤圆glue puddin

24、g millet congee 小米粥 麦片粥cereal steamed dumpling 蒸饺 馄饨ravioli 绿豆糕green bean cake popcorn 爆米花 marrons glaces 糖炒栗子 brunch 早午餐 supper 晚餐 late snack 宵夜 正餐 dinner ham and egg 火腿肠 奶油土司 buttered toast French toast 法国土司 muffin 松饼 cheese cake 酪饼 白面包 white bread brown bread 黑面包 小型法式面包 French roll appetizer 开胃菜

25、green salad 蔬菜沙拉 onion soup 洋葱汤 potage 法国浓汤 玉米浓汤corn soup minestrone 蔬菜面条汤 ox tail soup 牛尾汤 fried chicken 炸鸡 烤鸡roast chicken steak 牛排T-bone steak 丁骨牛排 filet steak 菲力牛排 沙朗牛排sirloin steak club steak 小牛排 全熟well done 五分熟medium 三分熟rare 啤酒beer 生啤酒draft beer 黑啤酒stout beer 罐装啤酒canned beer red wine 红葡萄酒 琴酒gi

26、n 白兰地brandy 威士忌whisky 伏特加vodka 酒加冰块on the rocks rum 兰酒 香槟champagne agaricus 蘑菇 dried mushroom 冬菇 tomato 番茄 eggplant 茄子 potato, spud 马铃薯 lotus root 莲藕 agaric 木耳 百木耳 white fungus 生姜 ginger 大蒜 garlic 蒜头 garlic bulb 葱 green onion 洋葱 onion 青葱 scallion, leek 面筋 wheat gluten miso 味噌 seasoning 调味品 caviar 鱼子

27、酱 barbeque sauce 沙茶酱番tomato ketchup, tomato sauce 茄酱 mustard 芥茉 salt 盐 糖sugar monosodium glutamate, gourmet 味精 powder 醋 vinegar 甜 sweet sour 酸 bitter 苦 lard 猪油 peanut oil 花生油 酱油 soy sauce 青椒 green pepper paprika 红椒 star anise 八角 肉挂 cinnamon curry 咖喱 麦芽糖 maltose 文案大全 实用文档 酒店餐厅英语常用语, white wine beer a

28、nd different kinds of soft . We have got port,白酒,啤酒和各式软饮料21,我们有葡萄酒beverages. drink, please. . 1 What would you like to22,请问您想喝点什么 ice-blocks, please? ? Do you need any23,请问需要加冰块吗. Would you like to have a cold-drinks or hot drinks? 请问需要冷饮还是热饮24,. Have a piece of napkin, please! 请用香巾. Have a cup of t

29、ea, please! 26,25,请用茶 Cantonese BeiJing Sichuan We provide您喜欢哪一种? 四川风味我们的菜式有广东风味,北京风味,27,. which style do you likefood ! Please enjoy your lunch (dinner)! 愉快晚餐)28,祝您午餐(. Shall I bring in your food ? Im sorry to disturb you29,打拢了,请问现在可以上菜吗Can I take this plate away? 我能把这个盘子撤走吗? Im sorry, 30,对不起,? Im

30、sorry, May I have it changed the small plate? ,我把它换成小盘子好吗31,对不起local speciality? Would you like to try 32,您想试一下本地的特色吗? ? What kinds of tea would you like to drink? 请问您喝什么茶33,? Would you like to start with a glass of beer? 您先来杯啤酒好吗34,? If youre hurry Ill arrange some fast foods for you-Can I 我给您安排一些快

31、餐好吗如果您感时间的话,35,arrange a snack for you if time is pressing for you. . Im sorry, the variety is just out of stood(there arent any left) ,这个品种刚刚售完36,对不起? Im sorry, would you mind sitting the table with that 您是否介意与那位先生同坐一桌37,对不起,gentleman. . Im sorry the restaurant is full now. ,对不起现在已经客满了38, . Im sorr

32、y the banqueting hall is full now. 2 对不起39,现在已经没有厅房了? Would you mind sitting over there in the corner. 坐在那边角落里好吗如果您不介意40, 文案大全 实用文档 . You may have a rest in the lounge if you ,一有空位我马上通告您如果您愿意,可以先到大堂休息一下41,like. . Our breakfast coupon includes a bowl of rice gruel ,一碟小菜我们的早餐券包括一碗稀饭,二笼包子42,two portion

33、s of steamed stuffed buns and a plate of dish. . Im sorry well take measures at once Be satisfied you. 使您满意,我们立即采取措施,43,很抱歉. Would you like to use chopsticks or knife and forks, sir? 先生您喜欢用筷子还是刀叉44,. Waiter I want to pay my bill. 服务员我想买单45,. Please give me a can of coca-cola. 请给我一杯可乐46,? Where is th

34、e toilet? 请问卫生间在哪里47,? Here is your bill, sir(lady)? 这是您的帐单吗女士)48,先生(? The total amount is 128 yuan, Do you pay the bill by cash , ,请问您付现金还是信用卡128 49,一共是 元o credit card? . We dont accept tips But Im very grateful to you. ,但是我仍很感谢您50,我们这儿不收小费. Just a moment, please Im clear it right away. ,我马上来收拾51,请

35、稍等. Miss I want to reserve a banqueting hall for tomorrow evening. 我想订一个明晚的厅房52,小姐,? Do you need a big banqueting hall or small one? 请问需要大厅房还是小厅房53,? Waiter , what has your breakfast got? 您们的早餐都有什么服务员,54,. Our breakfast supply Cantonese early morning cup of tea. 我们的早餐主要供应粤式早茶55,先先生请问您的牛肉要几份熟的? How w

36、ould you like your beef? Rare, medium or well-done, sir? 57,56,. Your dish is all here, sir. 生您的菜已经上齐了? Would you like fruit and dessert, else? 58,还要点水果和甜品吗. Sorry, I tell the cooker to hurry. 我到厨房给您催一下59,对不起,. Oh, very sorry, It takes quite some time for this dish to prepare. !哦很抱歉这个菜的烹饪时间较长60,. 3

37、Lady I want to reserve a table for two. 我想要一个二人的餐桌小姐61,? Do you need any staple food? 62,请问需要主食吗? What do your opinion of todays order? 请问您对今天的菜肴有何意见63, 文案大全 实用文档 . Sorry, we havent San Miguel beer. ,我们这没有生力啤酒64,对不起? Would you like to try Budweiser beer? 65,您试一下百威啤酒好吗. Thanks for your precious opini

38、ons. . Of course. 67,谢谢您提出的宝贵意见66,当然可以. Well try our best to improve. 68,我们将努力改进. Sorry, Its sold by the bottle. ,那是整瓶卖的69,对不起? Anything special youd like to have on the menu? 70,请问您对菜肴有什么特殊要求吗. Heres the receipt and change, keep it, please. 请收好71,这是发票和找头,. All right , Ill have it for you as soon as

39、 possible. 我一定尽快给您做好72,好的,. LongZhong is a place of historical interest in our XF. 隆中是我们襄樊的名胜古迹73,. Ok, Ill get it for you. 我去拿来74,好的,. We have green tea, chrysanthemurn tea eight treasures tea. 八宝茶菊花茶,75,我们这有清茶,. Sir, Roast beef in Thailand style is very good. I suggest 我建议您们点一个傣式烤牛肉很不错,76,先生,you to order one. ? Is the potato roa