老员工职场法宝──年轻心态

1、Older Workers Should Thi nk You ng老员工职场法宝年轻心态At age 42, Shona Sab nis is one of the older workers in the New York office of p ublic-relati ons firm Edelma n. Though she p rides herself on being able to get along with most people, she is sometimes puzzled by the actions of her 20-someth ing co-worker

2、s who, in turn, dont un dersta nd why the senior vice p reside nt of p ublic affairs likes to distribute p hysical n ews paper cli ppin gs.岁的年纪，肖纳萨布尼斯(Shona Sabnis)已经是爱德曼公关公司(Edelman)纽约分部“年长的”员工之一了。虽然她以能够与大多数人相处融洽而为傲， 但有时20多岁同事们的举动也会令她疑惑，而这些同事也不理解为何这位公共事务高级副总裁喜欢散发纸质剪报。While dealing with a situation

3、at the office, Ms. Sabnis was told by a junior co-worker that she should be han dli ng her clie nt differe ntly. It was nt p hrased as a suggesti on, which surp rised her since she knew the co-worker was nt that familiar with the acco unt.有一次在办公室处理一件事情的时候， 一位初级职位的同事告诉她，她应该换种 方式对待自己的客户。听起来不并像是建议，这让她很

4、意外，因为她知道这位同 事并不是特别熟悉这位客户。She later en listed a 26-year-old co-worker to help her to get a better sense of where her young co-workers are coming from. He told her about the motivati ons of in dividual co-workers and what their exp ectati ons were. I found that I was p roject ing my reality whe n I wa

5、s that age on them and their reality seems very differe nt, says Ms. Sabnis. I dont always assume anymore that I know what they want. Now I ask them if I n eed to kno w. Ms. Sabnis says she feels that she is now able to deal with young co-workers with more un dersta nding.后来她调来一名26岁的同事，以使她能更好地了解这些年轻

6、同事的想法。他跟她说了每位同事的动机以及他们的预期。萨布尼斯说：“我发现我是以自己在他 们那个年纪时的想法来猜测他们的情况， 但他们的真实情况似乎大相径庭。我不 再总是以为我知道他们想要什么。 现在如果需要知道的话，我会直接问他们。” 萨布尼斯说，她觉得自己现在和年轻同事相处时能更多地理解他们了。With as many as four gen erati ons bumping elbows in the same office, a lack of un dersta nding and emp athy betwee n groups can gen erate serious work

7、 place tension that can alie nate co-workers. That is why exp erts say that gett ing into a young mind-set through mentorships and relationship building can help older workers better identify with young co-workers and-inevitably-younger bosses. Thinking young can also offer valuable in sight into em

8、ergi ng mille nn iai work place and customer trends that can help to exte nd careers. Esp ecially since mille nni als-people born betwee n 1981 and the early 2000s-will make up 36% of the America n workforce by n ext year, estimates the Bus in ess and Pro fessi onal Wome ns Foun datio n.如今的职场有时多达四代人

9、都挤在同一间办公室里。 不同群体之间如果缺乏了解 和同理心，可能会导致严重的压力，从而使得同事之间渐渐疏远。因此，专家们 说，通过参与导师项目和人际关系的培养， 获得年轻的心态，可以帮助老员工与 年轻同事以及必然会出现的年轻老板更好地产生共鸣。 年轻思维还会为了解新千 年的职场以及客户趋势提供有价值的洞察力， 从而有助于事业发展。据商界及职估计，出生业女性基金会(Bus in ess and Professi onal Wome ns Foun datio n)于1981年至2000年初之间的千禧代人群将会在明年占美国劳动力人口的36%。有鉴于此，这一点显得尤为重要。Start with a

10、clea n slate. Dont let stereot ypes color your p erce pti on of young co-workers. People tend to act on their beliefs, which makes it difficult to establish p roductive work pl ace relati onships if you automatically believe, for exa mp le, that all 20-someth ings are n arcissistic or lazy, says Ell

11、e n Lan ger, a professor of psychology at Harvard University whos writtenbooks onsuccessful aging and decisi on-mak ing.以新的姿态重新开始吧。不要让刻板印象影响你对年轻同事的看法。 哈佛大学心 理学教授艾伦兰格(Ellen Lan ger)说，人们往往会按照自己的信念行事，比如有的人很自然地认为所有20多岁的年轻人都自恋或者懒惰，这样就很难建立有 效的职场关系。兰格写过有关如何成功步入年老以及决策的书。People think they should be compromis

12、ing or tolerant of certain behaviors but, in stead, we should be un dersta ndin g. It is more imp orta nt to be min dful of an in dividuals motivati ons. Make senseof why people do what they do,says Ms. Lan ger. You might drive beh ind somebody that is driv ing slow and be angry because theyre old.

13、But in reality, that in dividual might be driv ing as fast as they are cap able and it could be dan gerous to do otherwise. If you sawwhat they saw, youd p robably res pond the same way.“人们认为应该妥协或容忍某些行为， 但相反，我们应该去理解。了解一个人的 动机更重要。搞清楚他们为什么会那样做。”兰格说。“在一个开车很慢的人后 面开车你可能会生气，因为他们老了。但实际上，那个人可能已经尽最大努力开 到了最快，

14、再快的话就有危险。如果你看到了他们所看到的东西， 你可能也会是 同样的做法。”Catch up on thi ngs that you feel like youre falli ng behi nd on by p artici pat ing in a reverse men torsh ip or group trai ning. Many companies will p air an older empio yee with a youn ger empio yee who can offer fresh in sight on tech no logy, com muni cati

15、 on styles and social media as well as offer in side in sight into the n eeds of other young co-workers, says Lisa Orrell, a work place con sulta nt from San Jose, Calif., who specializes in generational management. The reverse men torsh ip can also give in sight into the new gen erati on of buyers

16、and decision makers who are also millennials. Social-media channels are how they are all com muni cat ing, collaborati ng and doing research on what to buy.参加逆向导师项目或团队培训，弥补你觉得自己落下的东西。擅长跨代管理的加 州何塞职场顾问丽萨奥雷尔(Lisa Orrell)说，很多公司都会将老员工和年轻员工配对，后者可以在科技、沟通方式和社交媒体方面提供新鲜的见解，帮助老员 工洞察年轻员工的需求。她说：“逆向导师项目还可以让老员工了解同

17、样是千禧 代的新一代买家和决策者。社交媒体渠道是他们交流、合作和研究购买决策的平 台。”Keep an open mind about orga ni zati onal shifts that companies will be making to accommodate new modes of working. Millennialsenjoy working incollaborativeand decentralized work environments, for example, thatandde-emphasize protocol and hierarchy. This m

18、ay include a more open work place culture thaten couragesfreque ntcom muni cati onunp recede nted outs poke nn ess, says Ms. Orrell.以开放的态度接纳公司为适应新的工作模式将做出的组织调整。千禧代喜欢在协作性和分散管理的环境中工作，比如不强调礼仪规范和等级的环境。奥雷尔说， 这或许包括建立更开放的职场文化，鼓励频繁沟通和更多的直言不讳。says S.D.总裁Dont dwell on the p ast at the office or talk about how

19、 things used to be uni ess youre using past accomplishments to bolster present and future goals, Russ Hove ndick, p reside nt of Clie nt Staffing Soluti ons in Sioux Falls, Your young co-workers are in the early stages of their careers and motivated by whats happening now. Theyre not thinking about retireme nt-nor should you out loud whe n youre trying to put yourself into a releva nt con text.南达科他州苏福尔斯(Sioux Falls)人力资源公司 Client Staffing Solutions 拉斯霍芬迪克(Russ Hovendick)说，在办公室不要老沉溺于过去或者谈论过去怎么样，除非你是用过去的成就来推动当下或今后的目标。 他说：“你的年轻 同事们还在职业生涯初期，激励他们的是现在的状况。他们想的不是退休一一即 使你是在努力让