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1、the institutional context of multinational activitymauro f. guillnthe wharton school and department of sociologyuniversity of pennsylvaniaandsandra l. surezdepartment of political science, temple universityprepared for the second edition oforganization theory and the multinational corporationedited
2、by sumantra ghoshal and eleanor westneynew york: st. martins press.the comparative theory of institutions is based on the premise that the underlying assumptions guiding economic behavior vary across time and space. as an economic actor, the multinational enterprise (mne) is exposed to a variety of
3、institutional contexts (westney 1993), which creates the need for it to diagnose their peculiarities, and decide whether to adapt its strategy and organizational structure accordingly. this chapter reviews the main ways in which scholars have looked at cross-national variations that are relevant to
4、the study of foreign direct investment (fdi) and the mne. five main cross-national approaches are identified: cross-cultural, comparative authority and business systems, political economy of foreign investment, comparative corporate legal traditions, and political hazards. the theoretical, methodolo
5、gical, and empirical accomplishments of each approach are systematically compared. institutions and institutional contextunlike ten or twenty years ago, most social scientists agree today that institutions and institutional context matter when it comes to understanding economic, political, or social
6、 behavior by individual actors and organizations. organizationsincluding mnesare constrained and supported by institutional forces (scott 1995:55). mnes are born into a specific institutional context in their home country whose features mnes carry with them when expanding abroad (doremus et al. 1998
7、). and the institutional context in the host country is relevant to understand the level of fdi, the choice of entry mode, and the way in which the mne is organized and managed. although institutions are relevant to the study of multinational activity, however, no attempt has been made to review the
8、 various ways in which scholars have defined the institutional context.the study of institutions has a long history in the social sciences, going back to at least the second half of the 19th century (scott 1995). institutions are sense-making frames that (1) constitute actors as such, and (2) guide
9、their action in appropriate and effective ways towards legitimate and meaningful ends. institutions refract motives and behavior, goals and means, into meaningful action. institutions come under many different guises. laws and other “rules of the game” are highly formalized institutions, imposed by
10、legitimate actors (the state) or powerful organizations. institutions, however, also include taken-for-granted assumptions, developed through habit and rooted in collective understandings. formal and informal institutions have the same effect: providing for stability and meaning to economic, politic
11、al, and social life (scott 1995:33). whether formally sanctioned or not, institutions are historically developed and relatively resilient to change. there are three key aspects of institutions that deserve careful attention. first, it is important to underline that institutions are simultaneously co
12、nstraining and enabling. they constitute actors, guide action, and pose limits on behavior. choice is informed as well as constrained by the way knowledge is institutionally constructed (scott 1995:51). the sociological concept of institutions as constituting actors as well as shaping action stands
13、in contrast with the economic view of institutions. economists tend to see institutions as constraints on behavior, as “the rules of the game in a society the constraints that shape human interaction” (north 1990:3; emphasis added). given human tendencies to cheat one another, institutions become me
14、chanisms to overcome anomalies, e.g., market failure due to the costliness of measurement and enforcement (north 1990, 1997; williamson 1985). institutions, however, are more than just constraints on behavior. they constitute and enable actors to engage in socially meaningful action by making them l
15、egitimate and knowledgeable in a given situation. thus, local law or culture may view foreign firms as intruders whose activities need to be curtailed, or they may see them as contributors to local prosperity. as a result, mne behavior will differ depending on the nature of the institutions in the h
16、ost country.second, institutions shape not only the means of social action but also the ends, that is, preferences are endogenous to the institutional understanding of the world (scott 1995:51). institutions affect to what extent organizationsincluding mnespursue profitability, growth, technological
17、 advancement or employee well being as their primary goals. it is important to note that an mne may be born into a country in which profitability is the overriding goal of firms, and expand into countries in which technological development and employee welfare are also relevant considerations. third
18、, institutions are embedded in carriers or repositories, which facilitate their continuity over time. scott (1995:52-55) distinguishes among three main institutional carriers, namely, cultures, social structures, and routines. cultures are symbolic representations of the world, of problematic social
19、 reality (geertz 1973:220), and they provide not only values and beliefs, but also strategies of action (swidler 1986). social structures consist of constellations of roles and positions in which actors operate. they create channels for the articulation and deployment of institutions because actors
20、tend to behave according to the institutions recognized as such in the social structure in which they are embedded (granovetter 2001). routines are learned, nonreflective patterns of behavior that provide for continuity, stability, and predictability. unlike other organizations, mnes are by definiti
21、on exposed to two or more cultures, social structures, or sets of routines, one in the home country, and one or more in the host countries in which they operate. thus, mnes are exposed to possibly different and potentially conflicting institutional demands (westney 1993). in organizational terms, th
22、e demands of the home-country environment stem from the “imprinting effect” (stinchcombe 1965), while the institutional conditions in the host country may be conceptualized according to the resource-dependence, neoinstitutional, or transaction-cost perspectives (see scott 1998; perrow 1986).when it
23、comes to the study of fdi and the mne, institutional contexts tend to be defined at the country level of analysis. rare is the country, however, that contains only one relevant institution. thus, institutional contexts are more likely systems of somewhat mutually consistent and coherent institutions
24、 that have co-evolved over a relatively long period of time. the different approaches that scholars have used to characterize cross-national institutional contexts adopt one of two strategies to accommodate this complexity. some of them make simplifying assumptions and focus on a relatively narrow t
25、ype of institutions. others deal with the complexity of institutional systems head on. the former strategy generally is in a better position to provide testable propositions and quantitative indicators, while the latter is best equipped to offer a more complete, nuanced, and historically meaningful
26、understanding of the phenomenon under examination. the next section compares examples of one and the other strategies for characterizing institutional contexts. five approacheswhile there are many approaches to the comparative study of institutional contexts, only a few have been pioneered by, or in
27、fluenced, students of fdi and the mne. table 1 summarizes the main features of the five approaches considered here, namely, cross-cultural, comparative authority and business systems, political economy of foreign investment, comparative corporate legal traditions, and political hazards. each approac
28、h is systematically compared to the others in terms of its main line of argument, basic concepts, methodology, resulting classification or measurement of different institutional contexts, main research questions related to fdi or the mne, and leading proponents. illustrative empirical studies are al
29、so discussed.the cross-cultural approachperhaps the most influential way of capturing cross-national institutional differences relevant to the study of fdi and the mne is the one pioneered by geert hofstede, a dutch social psychologist and organizational consultant. his 1980 book, cultures consequen
30、ces, is one of the most widely cited monographs in the management literature. its empirical analysis is based on 117,000 individual responses from 88,000 ibm employees in 66 countries obtained through surveys at two points in time, 1968 and 1972. he focused his data analysis on 40 countries. in a la
31、ter book, hofstede (1991) expanded the analysis of the data to cover 50 countries.hofstede sees culture as the “collective programming of the mind” (1980:13). his main argument is that culture shapes thinking and action. “people carry mental programs which are developed in the family in early childh
32、ood and reinforced in schools and organizations, and these mental programs contain a component of national culture” (1980:11). since people from different nationalities have different values and perceive things in different ways, designing and managing an organization that spans different countriesl
33、ike ibmrequires gaining an understanding of cross-national cultural differences. hofstedes approach to characterizing institutional context is indebted to several key sociological conceptsincluding power and authority (weber 1922; pareto 1976), and community and society (tnnies 1887)as well as psych
34、ological ones like the distinction between intrinsic and extrinsic work goals (herzberg et al. 1959). methodologically, hofstede (1980:14, 17) argues that mental programs cannot be directly observed, so one needs to rely on observable and measurable verbal and nonverbal behavior, or on answers elici
35、ted by well-crafted questions. he proposes to use a questionnaire whose items capture different values and attitudes towards work and management. he finds that differences in responses across national groups of interviewees are statistically significant. it is important to keep in mind that the resp
36、onses are also statistically different across occupation, gender, and age groups (1980:71-72). hofstede then uses these responses to calculate aggregate scores denoting certain key cultural characteristics or dimensions. he focuses on four: power distance, uncertainty avoidance, individualism, and m
37、asculinity. power distance is defined as the extent to which a boss can determine the behavior of a subordinate. hofstede argues that power distance is accepted by both boss and subordinate, and shaped to a large degree by national culture (1980:99). the power distance index is a composite measure c
38、ombining responses to questions about subordinates fear of disagreeing with their manager, and subordinates preferred and perceived types of decision-making behavior by their manager. similarly, he measures attitudes towards organizational rules, employment stability, and stress to calculate an inde
39、x of uncertainty avoidance. the index of individualism focuses on the relationship between the employee and the organization, i.e. the individual and the collectivity, and is measured in terms of perceptions as to whether the job provides the respondent with personal time, freedom, challenge, use of
40、 skills, adequate physical conditions, and training. finally, the masculinity sic index attempts to capture the extent to which the respondent emphasizes job content and rewards at the expense of interpersonal relations, security, and the company (hofstede 1980: 99-103, 153-164, 214-222). he also cl
41、assified countries into groups based on a cluster analysis of the data: anglo, germanic, nordic, near eastern, more developed asia, less developed asian, more developed latin, and less developed latin (hofstede 1980:332-339).students of fdi and the mne have adopted hofstedes cross-cultural concepts
42、and measures to provide answers to several important questions. they have used his cross-national cultural indexes and clusters to answer several questions about the foreign expansion of the firm. in a frequently cited paper, kogut and singh (1988) found that joint ventures would be preferable to wh
43、olly owned subsidiaries the greater the cultural distance between the host and the home country. they calculated distances between pairs of countries based on hofstedes four cultural dimensions, an indicator that has been used subsequently by other scholars. in addition, they found that companies pr
44、efer greenfield entry over acquisitions when uncertainty avoidance in their home country is high. barkema, bell, and pennings (1996) predict and show empirically that the longevity of foreign ventures decreases with cultural distance between the home and the host country, especially in the cases of
45、joint ventures and acquisitions. finally, a myriad researchers has used hofstedes approach and measures to explore how the mne is structured (e.g. lubatkin et al. 1998), and uses its human resources across different institutional contexts (liberman and torbirn 2000.scholars have been using hofstedes
46、 measures of individualism, power distance, and uncertainty avoidance for nearly two decades, although the data were originally collected between 1968 and 1972. while cultural attitudes and values are supposed to be relatively stable, it is hard to deny that there is cultural change in the world, es
47、pecially as countries develop economically. drawing on comprehensive surveys of the general population in 38 countries between 1981 and 1997, inglehart and baker (2000) document that national cultures and values change over time. somewhat consistent with hofstedes general approach, however, they fin
48、d that most cultural change is “path-dependent” rather than convergent. thus, cultural change does not seem to erase cultural differences across countries. hofstede (1980:342-371) himself looked into this issue and found that his indexes evolved somewhat between 1968 and 1972, but, like inglehart an
49、d baker, found no convergence across countries. hofstedes cross-cultural approach suffers from a number of shortcomings. first, his approach is overly deterministic, and he “oversocializes” actors (granovetter 1985), as is evident in his definition of culture as a mental program. second, many social
50、 scientists are uncomfortable with the idea of aggregating individual responses to characterize a culture or a national institutional setting, and would rather take history and institutions into account. third, hofstede uncritically assumes that there is only one culture within the boundaries of a g
51、iven nation-state; a heroic assumption indeed in these times of post-modern globalization (guilln 2001a). and fourth, the question remains as to whether one can characterize national cultures with the responses of employees of a single organization, ibm. the comparative authority and business system
52、s tradition attempts to correct for some of these problems by adopting a historical approach. comparative authority and business systemsthe second approach to characterizing national institutional context descends directly from the work of max weber 1922, as reinterpreted by scholars such as bendix
53、1956 and dore 1973. it argues that institutions shape organizational structure and action. it uses the ideal-type as the basic analytical tool to systematically compare different configurations of institutional factors that are found to be empirically stable. detailed historical description lies at
54、the core of the theory-building process by comparative scholars. within this approach, the work of comparative sociologists gary hamilton and nicole biggart (1988), and richard whitley (1992) has attracted the attention of students of fdi and the mne, although it was not initially intended to appeal
55、 to them.hamilton and biggart (1988) seek to explain why the three most successful east asian economiesjapan, south korea, and taiwanevolved into different structural configurations in terms of state-business relations, main corporate actors, intrafirm managerial decision-making, and market strategi
56、es. japan is dominated by intermarket business groups (keiretsu) engaged in a cooperative partnership with the state. company ideologies emphasize consensus building, and management seeks to make and sell new, technologically advanced products. in south korea, by contrast, the economy is dominated b
57、y diversified conglomerates (chaebol) engaged in an intimate relationship of reciprocal dependence and fear with the state. managers and the state rely on centralized controls and repression to discipline a restless workforce while investing in capital-intensive production of relatively mature goods
58、. the taiwanese economy is comprised of family firms populating a sphere separate from that of the state, which dominates the production of intermediate inputs. family firms rely on control through personal ties, and make capital-light durable and expendable goods. true to their weberian credentials
59、, hamilton and biggart assess the effects of economic, cultural, and authority variables. they point out that economic explanations based on economies of scale and technology cannot explain the observed cross-national differences. next, they explore a cultural explanation. they associate culture with “norms, values, shared meanings, and cognitive structures” (1988:s71), and argue that organizational patterns are the expression of the larger societal culture. the
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