国际酒店前厅管理手册Front Office Reception-RM-FO-GS-02-05 Invoice Procedure.jsp

1、国际酒店前厅部操作手册前厅部Front Office前台服务程序LOCAL STANDARD OPERATING PROCEDURES国际酒店管理资料手册International Hotel Management Information Manual前台是展示酒店的形象、服务的起点。对于宾客来说，酒店大堂前台是接触我们酒店的第一步，是对酒店的第一印象，是非常重要的。 制定前厅部标准运作程序手册的目的制订本手册是为了说明酒店管理前厅部标准运作的政策和程序，确保前厅部运营及管理工作的一贯性。向前厅部工作人员提供日常工作及培训的指导。使前厅部员工了解前厅的作用，了解前厅运作及管理的政策和程序。LO

2、CAL STANDARD OPERATING PROCEDURES本地标准操作程序LSOP No.:RM FO GS-02-05Effective Date:Division:Front Office前厅部Revised Date:Section:ReceptionPrepared by : Approved by 批准人:SUBJECT:Invoice Procedure 发票培训_OBJECTIVE目的：Ensure all ambassadors acknowledge the important of use the invoice machine according to proce

3、dure.所有大使认识到按照发票程序出具发票的重要性。POLICY政策：Each shift ambassadors must handover the invoice clearly.每个班次的大使必须进行发票的交接。PROCEDURES 程序： 1. Total two invoice computer in Reception, one for the Conference, the other for Accommodation and F&B.前台共有两台可以开具发票的电脑，一台开具会务费，另外一台为房费及餐饮费。2. The invoice number of Conference

4、 are end with 0413,for Accommodation and F&B is 0414.会务费发票的号码以0413开头，房费，餐饮费以0414开头，3. When the sum subtotaled is 300,000, Reception must uploading the invoice information to Local Tax Bureau.当开具发票的总金额达到30万时，必须上传数据到地税局。4. A copy of Conference invoice is 50 pages, a copy of Accommodation and F&B is 10

5、0 pages.会务发票每本为50张，房费，餐饮费为每本100张Invoice Cancellation 发票的取消Before uploading the invoice information, Reception utilizes the Cancellation function, ensure to keep triple-invoice and deliver to FC departure together.在开票信息上传的前，如需作废发票，使用发票作废功能，原发票一式三联必需完整并注明“作废“字样。Invoice Rebate 发票的冲帐After uploading the information, if there is a need to cancel an invoice, GSA must use the “Invoice Rebate” function, collected the triple invoice and deliver to FC together.在开票信息上传后，如需作废发票，则使用“发票冲帐功能”，原发票收回并与冲帐发票（一式三联）一起留存并最后给到财务部。Reviewed by 审核人: Approved by 批准人: _ Divi