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1、 Wheres the trust? 8 mao could cure a disease which requires 100,000 yuan? A 6-day-old baby Congenital glant colon (先天性巨结肠) Received the radical macrosigmoid operation (巨结肠根治术) A 15-month-old boy: Hand-foot-and-mouth disease. Seriously ill in ICU. His parents: doubted about the doctors recorded the

2、whole course of diagnosis and treatment. reason What makes such a terrible misunderstanding between doctors and patients? Doctors or patients Who is chiefly responsible for this problem? Oath and Promise What cant we forget? What do we care about? Your pain and sadness Which would we chose, Benefits

3、 or morals? How to eliminate distrust? How to live in harmonious ? What should patients do ? What should I do? intention Harmonious Relationship I am sick, please help me ! For the Patient . Sharing Your Point of View With Your Doctor Choosing a Relationship Style Learning the Information Actively C

4、ooperate with Your Doctor Understand and Respect Your Doctors Work Sharing Your Point of View With Your Doctor Being honest about your viewpoint. Let your doctor know what are you thinking about. Heed reasonable warnings suggested by your doctor. When requesting a especial treatment, a friendly and

5、firm request is likely to work best. Choosing a Relationship Style Different styles The traditional doctor-patient relationship, the doctor leads and the patient follows Partnership, where both doctor and patient contribute to the decision-making process Some patients prefer to make decisions and us

6、e a doctor primarily as a consultant. None of these relationship styles is right or wrong. Let your doctor know which style you prefer. Learning the Information You can get the information of your disease from websites, hotlines and community organizations Ask your doctor specific questions during y

7、our visit. Self-learning should not be a substitute. Actively Cooperate with Your Doctor Cooperate with your doctors diagnosis and treatment, trust your dotor, tell him/her your true medical history, symptoms and your condition. Actively tell your doctor how you feel in the process of the treatment.

8、 Understand and Respect Your Doctors Work Understand and respect your doctors work, personality and power, do your best to establish harmonious patient-doctor relationship. Never do these barbarous actions, e.g. despise your doctor, extort medicine, enforce special examination and treatment, abuse y

9、our doctor in the foulest languages, menace your doctor and assault your doctor For the Doctor . Effective Doctor Patient Communication gathering data, establishing a therapeutic rapport educating the patient Supporting Your Patients Interests Supporting Your Patients Interests Support patient inter

10、est in monitoring and treatment Patients will often be willing to follow a doctors best-supported recommendations Being Flexible With Your Responses Being Flexible With Your Responses The expectation that patients will passively follow orders simply wont work with everyone, certainly not when doctor

11、s have no hard answers for many questions. To cope effectively, doctors must learn how each person wants to be treated. Describing Both Sides of the Issues Describing Both Sides of the Issues Be prepared to describe both sides of the medical issues that confront patients, and do not feel insulted if

12、 the patient chooses a different option than you recommend. Today, many people take a strong role in the decision-making process. Doctors should help persuade patients to do what makes sense. Responding Medically Not Pushing Your Patient Dont push patients to begin treatment before s/he is ready to commit. IF YOU ARE A DOCTOR Every

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