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1、华南农业大学期末考试答题纸(A卷)2008学年第一学期考试科Eh管理学基础考试类熨:(闭卷)考试时间:120分钟学号姓名年级专业题号II【IIIIVV总分得分评阅人I. True/False (1 point per statement, total 10 pointg)146910VTTfTJTTTIT. Choose the only one correct answer for each question (2 points each question, total 40 points I12$457910DBDBGDeDA111213141516181920AcAc4Aa1cIII.

2、Notion explanation. (4 points 3ch notion, total 20 poink)1. MBOManagement by objectives (2_ppin(s)Four elements: jointly determined objectives; explicit time period; specific objectives; periodically review (0.5 each)2. Hiwlhome effectSocial norms or standards are the key determinants of individual

3、behavior in a group. (4 points)3. Boundaryless organizationAn organization that is not defined or limited by boundaries or categories imposed by tniditional structures; attempt to eliminate vertical, horizontal, and inter-orgaiiizational barriers(4 points)4. Social loaiingThe tendency of an individu

4、al in a gToup to decrease his or her eflort because responsibility and individual achievement cannot be measured. (4 points)5. BenchmarkingSearching for best practices among competitors and lioncompetitors(4 Doing)IV Medium-length answer. (10 points eiich queMion、tofnl 20 points)I Whai arc differenc

5、es between functional and divisional structures? Give an example for these two types of bureaucratic structure.Functional struclure refers to an organization in which similar and related occupational specialties are grouped together. (1 point)The strength lies in the advantages that accrue from work

6、 specialization. Results in economics of scale, minimizes duplication. satisfy employees etc. (2 pointsbut people tend to lose sight of the best interests of the organ zation as a whole; no one function is totally responsible for the results, (2 points)A company divides its department into accountin

7、g, hr, producing, marketing employed the functional siructure. (2 point)Divisional structure is nwde up of self-contained units. ( poinl)It focuses on results, frees the headquarters staff from being concerned with operating details: but the major disadvantage lies in the duplication of activities a

8、nd resources. (2 points)Companies like GE and PepsiCo have the divisional stnicture. (1 point)2. What are Minlzberg*s managerial roles? Cite examples of activities managers you know would do when performing these roles.Interpersonalroles consist of being die figurehead for the organization, assuming

9、 the leadership role, and acting as a liaison for the organization. Examples (3 pointsInformationalroles consist of being a monitor of current information which is then dispersed lo employees needing that information; also involves being ths spokesperson fbr the organization. Examples (3 points)Decisional roles consist of being an entrepreneur for the organization, handling disturbances, allocating resources and negotiatin

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