培训技巧培训师必备

1、培训技巧培训师必备 Facilitation Skills 培训技巧培训技巧 培训技巧培训师必备 To understand the roles of a facilitator 理解培训师的角色 To develop skills in imparting knowledge and skills to learners. 提高传授给学员知识和技能的技巧 Workshop Objectives 课程目标课程目标 培训技巧培训师必备 Agenda议程议程 Workshop opening课程开始 Roles of Facilitator培训师的角色 Facilitation Model培训模型

2、 10 Facilitation Skills Introduction 十种培训技巧介绍 Feedback Skills 反馈技能 Practice with Feedback/Coaching 采用反馈/辅导来练习 Workshop Closure课程完毕 培训技巧培训师必备 Group Discussion小组讨论小组讨论 What do effective facilitators say/ do? 优秀的培训师会说或做什么? What do ineffective facilitators say/ do? 无效的培训师会说或做什么? 培训技巧培训师必备 What makes a G

3、OOD facilitator? 什么是好什么是好 的培训师的培训师? Create learning motivation创造学习动机 Friendly and willing to listen友善和善于倾听 High proficiency of the subject 对课程有深刻的认识 Provide effective feedback提供有效的反馈 Clear and precise expression清楚和准确的表达 Handle questions effectively有效的解答问题 培训技巧培训师必备 Roles of a facilitator培训师的角色培训师的角色

4、 Respond to learners needs 对 学员的问题作出反应 Create a safe environment 创造安全的环境 Achieve behavioral change 使 学员有行为上的改变 培训技巧培训师必备 Effective Facilitation Model有效的培训模型有效的培训模型 (1) TECHNICAL KNOWLEDGE (2) PREPARATION (3) FACILITATION SKILLS (4) EVALUATION Desired Outcome Objective Changes Learners Needs TNA Trai

5、ning Design Content focus on the situation you are receiving feedback on. 谈论其它的经验; 专注于 接受反馈时的情景 Do 应该应该 Dont不应该不应该 Receiving Feedback接受反馈接受反馈： 培训技巧培训师必备 Practice练习练习 25 minutes 25分钟 Job related topics 与工作相关的题目 Involvement with participants seek and tell separately 50% 与学员互动-学员分享与培训师讲 述各占50% Skill practice/ exercises/ activities 技巧演练/练习/和活动 Use at least 1 example or analogy/story 使用至少一个例子/推类/故事 Apply all facilitation skills- 应用所有的培训技巧. 培训技巧培训师必备 10 Facilitation Skills Review 十