Management-of-Change-变更管理

1、Bitumen Operations Excellence Forum 沥青运营卓越讨论会沥青运营卓越讨论会 Telecon Mar 12 2008, 1000 hrs GMT Confirming the climbing ropes are set right “确认攀岩的绳索是合适设置的” Management of Change Procedure 变更管理程序变更管理程序 Page 2 Management of Change is a key part of Process Safety Programmes (Baker report Jan 2007) 变更管理是工艺安全程序的

2、关键组成部分（2007年1月Baker 报告） Processsafetyprogrammesfocusonthedesignand engineeringoffacilities,hazardassessments,managementof change,inspection,testingandmaintenanceofequipment, effectivealarm,effectiveprocesscontrols,procedures,trainingof personnelandhumanfactors工艺安全程序关注于设施的设计 和工程、危害评估、变更管理、检查、设备测试和维护、

3、有 效的报警器、有效的工艺控制手段、程序、人员培训和人性 因素 Page 3 Management of Change Procedure 变更管理程序 Established Best practice in Oceania & China 在大洋洲&中国建立最 优实践 Format used is essentially Distribution/Lubricants format but missing procedure 使用的格式本质上是配送/润滑油部门的格式，但缺少 程序 MOC template and format now available for final review

4、and endorsement by ROMs MOC模板和格式现在可用于最终评审和ROMs签注 Review by end March 31 with BLT endorsement early April 3月31日评审，4月初BLT签注 Samples in use New Zealand & China 新西兰&中国使用样本 Page 4 Page 5 Session Objectives 会议目标 Raise awareness to Managing Change within Bitumen Operations. 在沥青运营内部增强控制变更的意识 Provide skills

5、to recognize change and to understand and implement this procedure. 提供识别变更以及理解、执行该程序的技巧 To ensure that the potential hazards associated with the change are eliminated or reduced to ALARP 确保与变更相关的潜在危害被消除或减少到合理可接受水平 Provide skills to use the Change Management Database. 提供使用变更管理数据库的技巧。 Page 6 “CHANGE”

6、in the Workplace 工作场所“变 更” What is a Change? 什么是变更？ As a minimum, the definition of Change is any modification to alter the hazards or the level of risk at a facility. 至少，变更的定义是会改变工厂危害或风险水平的任何改造 Page 7 Types of Changes 变更的类型 Physical 物理性的 Procedural and Process 程序和流程 Management and Organisational 管理

7、和组织结构 Temporary Change, Urgent or Unplanned has historically been the most dangerous. 临时的、紧急的或未计划的变更 历史上已经成为最危险的。 Page 8 Physical Changes 物理性变更 Construction, alterations or demolition of buildings, assets. 建造、改造或拆除建筑物、资 产 Introduction of new technology. 引入新技术 Materials of construction. 建筑材料 Introduc

8、tion, deletion or bypassing of safe guarding systems and critical alarm settings. 引入、拆除安全保护系统和紧急报警装置，或为这些装置设置旁路 Software & hardware changes. 软件/硬件变更 Introduction or removal of equipment. 引入或拆除设备 Equipment maintenance creating a changed environment. 设备维护造成环境变更 Change in neighbouring land use. 改变邻近土地的

9、用途 Page 9 Procedural & Process Changes 程序&流程变更 The use of new or modified procedures & processes. 使用新的或修改的程序&流程 Change in raw materials e.g. additives. 原材料改变，例如，添加剂 Introduction of dangerous and hazardous substances. 引入危险和有危害的物质 Significant changes in throughput, flow rates, capacity. 生产能力，流速，生产量发生显

10、著 改变 Amendments to Regulations, Standards or Site Licence. 对法规，标准或现场生产许可证进 行修改 Abnormal shutdowns and startups. 异常的停车和开车 Variations in operational and maintenance activities. 运营和维护活动变更 Emergency management procedures and personnel. 紧急管理程序和人事变动 Page 10 Knowledge and competency of personnel ? 人员的人员的 知

11、识和能力？知识和能力？ Page 11 Management & Organisational Changes 管理&组织变更 Introduction of new personnel & contractors. 引入新的人员&合同工 Alterations to staffing levels. 改变员工配置水平 Contractor utilization for non-core activities. 非核心活动中使用合同工 Rationalisation of management and reporting levels. 管理和报告水平合理化 Changes to safet

12、y-critical personnel. 安全关键岗位人员变动 Page 12 Effective Change Management 有效的变更管理 When Change occurs within the Workplace it may effect: 工作场所内发生变更时，可能会对以下方面造成影 响： Resourcing - people, equipment, finances 资源-人员，设备，财政 Workloads of people and systems 人员和系统的工作量 Efficiencies of production processes 生产流程的效率 Co

13、mpliance or Non Compliance to procedures 程序的合规或不合规性 The effectiveness of safeguarding systems 安全保护系统的效力 Frequency of near misses and incidents 险肇事故和事故的频率 Page 13 How do we Manage Change? 我们如何管理变更？ Knowledge of what is Change 知道什么是变更 Identify that we have or will create a Change 识别已有的变更或将会产生的变更？ Chan

14、ge Management Process. 变更管理流程变更管理流程 Assessment of the issues and risks. 对问题和风险进行评估 Define the Controls to manage change. 定义管理变更的控制手段 Implementation of the Change & Controls 执行变更&控制手段 Review / Audit 评审/审核 Page 14 All proposed changes are to logged onto the Change Management Database: 所有提议的变更都要录入到变所有提

15、议的变更都要录入到变 更管理数据库中更管理数据库中 Page 15 Change Initiation 变更启动 Take 5 stop and think, What are the risks” 五步走五步走-停下来停下来 仔细想一想仔细想一想-有风险吗？有风险吗？ What has to be done? 必须得做什么？必须得做什么？ Why make the change? 为什么要改变？为什么要改变？ How will the change be made? 如何改变？如何改变？ Who needs to know about the change? 有谁需要知道这个改变？有谁需要知

16、道这个改变？ Who will the change impact upon? 改变将会对谁产生影响？改变将会对谁产生影响？ Human Factors Engineering (HFE) 人机功效学人机功效学 (HFE) Health Impact Assessment (HIA) 健康影响评价健康影响评价 (HIA) When an activity, modification or event gives rise to a change, consider the following: 当活动，修改或事件引起变更，考虑以下方面： Page 16 Responsibilities for

17、 Capex / Significant Changes Capex变更/重大变更的职责 It is the Site Supervisors Responsibly to: (after Capex approval if applicable) 由现场主管负责：由现场主管负责：(如果适用，在如果适用，在Capex批准之后）批准之后） Initiate the Change in the Database 在数据库里启动变更在数据库里启动变更 Identify if a formal assessment is required 识别是否需要正式的评估识别是否需要正式的评估 Send ema

18、il to Supervisor, Manager, HSSE Manager informing that a change has been logged. 给主管，经理，给主管，经理，HSSE经理发送邮件通知变更已经录入。经理发送邮件通知变更已经录入。 Once approved by Manager , the Site Supervisor is Responsible for: 一旦经理批准，现场主管负责：一旦经理批准，现场主管负责： Getting the work done safely 安全地执行工作安全地执行工作 Notifying everyone who needs t

19、o be informed 通知每个需要通知的人通知每个需要通知的人 Amending all relevant documentation to reflect the changes 修改所有相关的文件来修改所有相关的文件来 反映变更反映变更 Initiating, if necessary, training associated with the change 如果必需，启动与变更如果必需，启动与变更 相关的培训相关的培训 Close out the database once project has been completed 一旦项目完成，停止数据库一旦项目完成，停止数据库 录入

20、录入 Page 17 Assessment 评估 Not all changes to workplace procedures, processes, plant or the organization will require formal assessment. 不是所有工作场所的程序，流程，工厂或组织结构的变更都需要正式的评估。不是所有工作场所的程序，流程，工厂或组织结构的变更都需要正式的评估。 As a guide a formal assessment is required if the proposed change has the potential to: 如果提议的变更会

21、产生以下影响，需要一个正式的评估作为指南使用：如果提议的变更会产生以下影响，需要一个正式的评估作为指南使用： Create a hazard that has not previously been identified 产生以前没有识别出的风险产生以前没有识别出的风险 Increase the likelihood of a major incident occurring 增加重大事故发生的可能性增加重大事故发生的可能性 Increase the severity of the incidents consequences 扩大事故后果的严重性扩大事故后果的严重性 If formal as

22、sessment is required, this may include: 如果需要正式的评估，评估可包括：如果需要正式的评估，评估可包括： HAZOP Hazard & Operability Procedure 操作风险分析操作风险分析 Review of Dangerous Goods regulations 回顾危险货物法规回顾危险货物法规 Hazard and Effects Management 危害和影响管理危害和影响管理 Risk assessment 风险评估风险评估 Page 18 Summary: Change Management Process 摘要：变更管理流程

23、 Applicable to all changes 适用于所有变更 It is a Site Supervisors Responsibility to manage Change in the workplace 管理工作场所 的变更是现场主管的职责 Formal procedures and documentation 正式的程序和文件 Change Database managed by Operations 变更数据库-由运营部门管理 Approval of capex and significant changes authorized by Daryl (DIB39) or Roberto (DIB39E) capex变更和重大变更的批准由Daryl (DIB39)或 Roberto (DIB39E) 授权 Carry work out saf